Garage Door Repair in Baltimore Metro Area - Page 45

Bonnie Hyde

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On 12-15-21 I called for a technician to come and check my garage doors out. I did not have any particular problems I just wanted to make sure everything was okay. I was told a check up would be $60.00. Well the representative came out and started his inspection, I told him I was not aware of anything wrong just wanted it checked out. When he finished he gave me three estimates $1,285.77 _ best $1,073.77 - Better $769.55 Good. This really disappointed me from your advertisement on TV, until the rep gave me his estimate, I did not realize this would be a scam. I called a local door sales and service company and they came out and inspected my doors. He put two safety cables on the back eight foot door and greased all parts that needed it and charged me $75.00. Now I asked you the difference of $75.00 and your three estimates I think answers my questions. You ask for a star rating but since you do not have a zero category I cannot complete the question. Since it would not go through without a star selection I have no choice but to hit a one.

Dale Schnepf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called Precision to look over both our 33 year old garage doors. My wife’s door had a lift spring break, and I wanted to have both doors refurbished if possible. Tito; our Precision Tech arrived Sunday morning on time in the snow, and assessed our doors within 15 minutes. He said our doors and lift motors were in great shape, but all the hardware, other than the tracks should be replaced. He showed us an estimate on his computer, and told us he had all the materials he needed to put our doors back to what they were when new. He said he would bring them up to current safety codes, and lower my maintenance for them as well. He took the time to show me how my roller had failed, and compared his replacement parts with my originals. After he showed me the quality of his parts, we approved the work. It took him about 3 hours to install and adjust all our rollers, cables, springs, and pulleys. For safety, he also installed a containment system for all 4 lift springs. We’ll no longer have to worry about a broken spring doing damage to one of our cars, or my motorcycle. Although the cost of job was more than my wife and I expected when we made the appointment, the quality of the materials & workmanship far exceeded our expectations. We’re happy with our results, and Tito couldn’t have been more proud of the job he did. He actually took the time to disconnect my wife’s door from its drive system with the emergency pull rope, to show us how easily the door opened by hand. Pride in workmanship is something you don’t always find today.

Johney Bhulla

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

very pricey ,will not recommend to anyone unless you have extra $$$

Harriett Moskitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

came out and fixed the garage that we thought for sure needed replaced

Arthur and Marta Minadeo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service was extremely important since both of our cars were stock in the garage because the door we could not open the garage doors. 5 stars. Garage door repair See Word Order # 589437. Bobby K - Vahdatshoar did an excellent effort in explaining all the parts that were needed and there specific function in opening and closing the garage door. Before he left he thanks us for our hospitality. See Work Order #589437 for the new parts purchased and the work performed. Arthur and Marta Minadeo

Carol Healy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door was repaired within 6 hours of my calling you! Chris B. was courteous and knowledgeable; he assessed the system and gave us no less than 6 options for repair/upgrades. He worked quickly and efficiently and we are very happy with the results.

Craig Debolt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service technician was awesome. He was so personable. We are very pleased with the repair.

James Lambert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris did a very good job.

L Mills

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The springs on my 24 ye old garage broke. I saw an ad online for Precision Door and scheduled an appointment for the very next morning. The tech was on time, polite, courteous, and professional. I needed more than springs replaced and he had everything in his work van. Highly recommend this company.

Thomas O'Toole, JD, CLF, CSA,

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had a very good experience with a service tech. His name was Jay and he was very helpful in fixing my door. He explained things in a very simple way and even took time to make drawings of the problem. I would strongly recommend this man in my community to do the work on other people. You have a good man in Jay. Semper Fi.

Darrell Tenney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 star rating. I just got home and 10 minutes later I heard a loud noise in the garage. one spring had broken. Tito was here within a few hours and walked me through his recommendation for repairs. We have been here for 44 years with a few past repairs. I now have all brand new parts for my 18 foot door. Now even my wife can lift the door if electric goes out. I am extremely pleased with Precision and Tito. I recommend them to everyone.

B&G

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience from the scheduling to the install! Called in the evening and was able to get an appt for the next day. Tito came on time, explained the issues, gave us options and replaced 2 openers in a few hours. Very professional & fairly priced. I will definitely recommend!

Joe Reising

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was impressed by the (same day service, completely stocked trucks.) I had already purchased two new Genie openers and when we opened the box I noticed the rail & belt were not as heavy duty as I expected they would be. Bobby said he had a couple heavy duty ones in his truck and I looked at it for half -a -second and asked him to install it. THANKS for stocked trucks & a Great service man. THANKS, JOE

Ruta Bucinskas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I did a Google search for garage door repair & found Precision. I noticed that the support rails on the door near the motor appeared to be broken. I was very pleased with my technician, Craig, who was very polite and professional. I didn't expect the cost of the repair & I forgot to request a discount through AAA or for being a senior citizen

David Beard-sackett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Christopher I-Bernard was fantastic.very courteous and professional and assessed the problem in 15 minutes (bad sensors). He gave me reasonable options to correct the problem, and replaced the sensors within another 15 minutes. Highly recommend Precison and especially Christopher.

Laura Maria

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was easy to work with and extremely efficient. The technician, Chris, was very kind and did an excellent job. I could not have asked for a better experience.

Laurie Shelley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chose Precision from TV ad. Very pleased & impressed by the service from the person who answers phone & especially the man (whose name I don’t remember) who did the work. Thank you very much.

Bob Collins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I selected your company based on the commercials and you lived up to them!

Aj Weiss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris fully evaluated the repair required, and since all the parts were on his truck already, he went right to work replacing springs, rollers, cables and pulleys. Very knowledgeable techician, and the automatic garage door is like new again.

Melvin Schriefer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your tech was outstanding. He explained the problem and the remedies in concise and understandable terms. Offered alternative plans for resolving problems. Once decision was made and the device selected he went to work and completed task in a professional fashion. Once completed he took the time necessary to explain how everything worked and made sure I understood how they worked.

John Burch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door broke off the wall jamming our garage door and bending lots of the metal frame . Precision is open 24/7and took my call on a Sunday night . They were at our house 8 am the next morning , evaluate and did the entire job in 3 hours .. Charles was great and respectful of us and our home. He did a great job putting things together , and in a way he recommended that we shouldn’t have any trouble with the door . Thank you Precision !!

Howard Jenifer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your Garage Door Technician was very polite, pleasant, professional, knowledgeable, explained every part of the door and what was wrong, gave great advice and suggestions, gave all payments plans. It was a pleasant experience, Thank You

Kevin Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris B. performed an excellent install today. Had 2 brand new LiftMaster openers installed within just a couple hours. Great job. A+!!

Lynn Moriarty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came within hours and fixed my door right then and there. Mike was very professional and friendly. Would recommend their service.

Charles Keyes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

$1600 for new rollers, springs,wire conversion from Wayne Dalton springs. I was ripped off. Haven't found anybody who has paid as much as me. Lesson learned

Mark Staines

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with the service Charles provided. He was awesome and very pleasant & provided excellent customer service. I would highly recommend your company to others. Thanks for a job well done. A very satisfied customer.

Dennis Wickenden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Really satisfied with the speed and quality of service. The technician was friendly and able to explain what he was doing very well.

Dianne Goldberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Strangely, our garage door was opening all by itself, without us using our remote or key pad. This happened several times over a two-day period. We tried deleting the code and reentering a code but that didn't resolve the problem. We contacted Precision and a their very nice and knowledgeable technician, Derrick, was on the scene in a matter of hours. He performed a reboot which seemed to work. But moments later, a close neighbor drove by. To our surprise, our garage door once again seemingly opened all by itself. The mystery started to be solved when Derrick asked us to check with the neighbor who had just opened her garage door. It turned out that our neighbor's car was in the shop for repair and she was given a "loaner" that had a remote. When she used her remote to open her garage door, she unwittingly opened ours as well. Mystery solved. Derrick reset our garage door opener so as to block the interference. Thanks goes again to "detective" Derrick.

John Mclucas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Bobby was amazingly skilled, great at improvising and working with a 50-year old door installed in a 19th century garage (no right angles, lots of non-standard customized features from the original installation to adapt the tracks, cables, and springs to the space). The cables, pulleys, and hinges were worn out and presented special challenges in replacing. Bobby was very clear in talking to a customer who knows nothing about garage doors except that they should go up and down. Also was willing to work with my weird old door; I was afraid he would just say it should be replaced, but he valued the high quality of some of the older components and found ways to make them work like new. Super happy customer. (I would put five stars, but he just left a couple of hours ago and I haven't had time to see if the repairs work long term. He said Precision would honor calls for tweaks for several days even though the door was too old for him to give me a warranty. I like that kind of honesty.)

Michelle Hoffert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dakota and Jay were very knowledgeable, curious and efficient. They listened to my door issues, made suggestions and only replaced what I agreed to. No sales pressure. That was nice for a change. I would call and or recommend them to anyone.