Garage Door Repair in Baltimore Metro Area - Page 3
Precision Garage Door
Same-day garage door repair in Baltimore Metro Area, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Baltimore
Proudly serving the Baltimore Metro Area community with same day service.
Recent 4-Star Reviews from Baltimore
Marie Roelecke
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
very good service.
Thank you for choosing Precision!
Service: Broken Garage Door Spring Repair
Product: Cables
Sharon Ball
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The only downside was that the service cost considerably more than I had anticipated.
Thank you for choosing Precision. Please know that we only use high quality parts for a long lasting working door.
Service: Garage Door Opener Repair
Product: Springs
Betsy & julie Byrd
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision provided the solution to my garage door issue. The spring for the door broke in half, trapping my car. From making the appointment to the arrival of the technician assigned, everyone at Precision was very professional. Would have rated them a 5 had they come out the same day. Mike C replaced the spring in no more than 30 minutes and our car was freed. Would recommend Precision for sure!!
Thank you for choosing Precision for your garage door needs. We appreciate your business.
Service: Broken Garage Door Spring Repair
Product: Springs
Matt Nichols
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Repaired garage door and lubricated both doors. Service was professional
Thank you for choosing Precision for your garage door needs.
Service: Broken Garage Door Spring Repair
Product: Cables
Morton Wood
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Although I waited much longer than promised, Mike was able to quickly evaluate the problem, gave me several options from repair to new installation. I opted for a repair and he did a very thorough job. I hope it lasts as long as the original.
We appreciate your patience and your kind words. We try to be punctual, but often find the previous customer had much more repair needed than what was indicated.
Service: Garage Door Opener Repair
Product: Springs
Gregory Bolster
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We replaced 4 pulleys and wire on 2 doors. Installer was capable and arrived on time and did a good job. Parts included labor and the job was extremely expensive considering the pulleys cost $4.95 at Home Depot but I was charged more than $50 for each plus the cost of the service call... the total price was more than $437.00 so was considered very expensive.
We appreciate your comments and your business. Thank you!
Service: Broken Garage Door Spring Repair
Scott Rykiel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very polite, professional and quick.
Thank you for your business!
Joe Stewart
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Really expensive parts getting the springs replaced, but mike did an awesome job. Got everything done fast and professionally. Couldn
Thank you for choosing Precision. We only use high-quality parts for the best service and repairs.
Service: Broken Garage Door Spring Repair
Product: Springs
Scott Casper
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Mike did good work, efficiently and pleasantly. My one concern is that the price was misrepresented by the dispatcher who scheduled the visit. I understood this to be a $49 service call. Mike told me that there was also a $70 labor charge. Dispatchers should be more straightforward about all of the costs. (If I had known that it would involve only straightening the sensors and doing routine maintenance -- oiling the chains, slightly adjusting other things -- I might have thought twice about a $135 call.)
Thank you for your review. Unfortunately, the folks that answer the phones are not in your garage when they quote a price. That is the reason for the 25 point safety check that is performed by the technician when they arrive. Thank you for your business!
Service: Garage Door Opener Repair
Product: Springs
Robert Levis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Technician came within time window of appointment. He diagnosed the problem as worn rollers. He replaced the rollers quickly and made other adjustments. I would give him 5 stars. The only reason that I am giving an overall 4 stars rating is a problem with scheduling my appointment. I made an appointment on Saturday for service on Thurs between 8-10 AM. I got a call on Tuesday saying that there had been an error and they couldn't come Thurs AM. I had to reschedule for Fri AM.
Thank you for your business. We apologize for the error in scheduling.
Service: Garage Door Repair
Product: Rollers
Debbie Mallonee
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision was amazingly quick to respond--I called on the weekend and they were out to my house on Monday! Mike was courteous and thorough, he gave me the complete itemized receipt I needed for my records with no complaint. The work was good quality and done in a jiffy.
Thank you for your business! We love our Precision customers!
Service: Garage Door Repair
Product: Rollers
Michael Turniansky
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision came out rapidly, and when promised, and quickly and completely repaired my very ancient and non-opening manual door by replacing all rollers and springs, and installing a safety cable. While the cost was a bit hard to swallow, I cannot complaing about the quality, speed, and professionalism of the crew.
We appreciate your business. Thank you for choosing Precision for your garage door needs.
Service: Broken Garage Door Spring Repair
Product: Rollers
Paul Rebman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Derrick was very professional, knowledgeable, and friendly. The problems and options were described to me clearly. The work was done quickly and to a high degree of quality. After the work was complete, the repairs were shown and explained to me, and the clean up was great. The only negative was that I felt that the service was largely overpriced (this is based on other online offers I have since seen for similar services).
Thank you for your business"
Abraham Joshua
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service and service technician, Barry were efficient, proficient and expedient.
Our customers love Barry! Thank you for choosing Precision for your garage door needs.
Service: Broken Garage Door Spring Repair
Product: Springs
Bryan Becker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had a broken garage door spring and when I submitted the work I was called the same day to schedule appointment. Technician was polite and on time. My only reason not to give 5 stars is I expected the spring be fixed that day...it was not. They had to come back another day to do the work.
Thank you for the kind words. We had many calls that day, and needed to go back for more springs. Thank you for your business!
Valerie Thomas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose Precision because it was closer & appeared to be more reasonable than other companies. They were also able to fix a same day appt. Bill was very professional & knowlegdeable. My garage repair was completed very quickly. My only issue is that the cust serv reps & tech need to be clear on the pricing after the service fee has been charged.
Thank you for your comments. We will try to do a better job of communication between staff.
Service: Garage Door Repair
Product: Springs
Christian Jubok
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Derrick did an excellent job, it is a pleasure to watch a professional who knows what needs to be done then goes ahead without delay and does it. I own my own business and would be estatic to have Derrick as an employee. My employees are excellent and he is also. Chris Jubok
Thank you for your kind words. Derrick is a valued employee of Precision, and has been with us many years. You can see why our customers love him!
Paul Strassman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Checked 4 stars, since there is always room for improvement :-), but service was very good--very professional and on-time. Derrick knows his trade.
Derrick is a very knowledgeable tech. Thanks for the review!
Robert Solomon
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Derrick was quick and personable and explained the job quite well. All and all I was quite satisfied with the service.
Thank you for taking the time to review your experience with Derrick and with Precision!
Service: Broken Garage Door Spring Repair
Product: Rollers
Brian and Vivian Stone
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Technician came at the beginning of the given time range, did a thorough check of our door mechanism and replaced parts that had broken and that had contributed to the damage of our garage door mechanism. The technician was speedy and courteous.
Thank you for your kind words about Derrick and Precision. We appreciate your business!
Kevin Cox
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very prompt service. We are happy with our new garage door openers and the installation. Our technician was John, and he was friendly and knowledgeable. We will definitely use you in the future, and will recommend your company to our friends and family.
We appreciate your kind words about Precision, and particularly about John. Thank you for your recommendations and your business!
Service: Garage Door Opener Install
Product: Springs
Phillip CAPLAN
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
bill was very good and tryed to salvage my old opener; however, it was decided to replace it. He was very good.
Thank you for your business!
Service: Garage Door Opener Install
G. Heacock
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
John was a true professional. He has a system for what he was doing. A great job! Very friendly and provided good instructions.
Service: Install Garage Doors
Licenses
MHIC Lic Number138079
D.C. License
420220000112