Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 2259 reviews, averaging 4.86 Stars:
Product:
Columbia, MD
Jay C. Has come out twice to make repairs. Besides being extremely personable, polite and knowledgeable, he went above and beyond in making the repairs. Our satisfaction was his prime concern. If we ever need you again, we will definitely ask for him. Thank you.
- Faith & Michael Amaral
Product:
Great experience today with Nick. He was kind, professional, and knowledgeable. Great job Nick. You represented your company well. Thanks.
- Lula Sessoms
Product:
Odenton, MD
Prompt, efficient and professional.
- Mike Vespa
Manchester, MD
Tito Cruz was exceptional He was knowledgeable, kind, fast working and a joy to have him fix both of our garage doors I would recommend him to any one They are perfect now thanks to Tito
- Linda and Stan Hamilton
Randallstown, MD
Bobby was very knowledgeable and was able to answer all my questions. I am very pleased with the quality of the work he performed and going over with me step by step.
- KEITH GARNER
Nick was our technician. He was very professional and courteous. He called to let us know he was 20 minutes away. He was friendly and gave me hints on ridding carpenter bees. He was efficient. In the beginning, he showed me the areas that were broken/old. At the end, he showed me the replacements and how easily the door functioned. We had used Precision 18 months ago to replace the original garage door motor(20 yrs). Precision is everything that the advertisements say.
- Reese & Alicia Ruppersberger
Product:
I want to thank Precision Garage for their prompt response to my home today. Bobby, the technician, was at my home in about 2 hours from when I placed an urgent call at about 7:30 a.m. ! Really excellent customer service. Bobby completed a very thorough inspection and explained what my options were. He was very knowledgeable and I appreciated having his honest and comprehensive assessment of what had happened. Thank you, Bobby!
- Gboynde Onijala
Baltimore, MD
Original install of garage door was on 3/10/2025. The techician arrived several hours later than the schedule time of the appt time frame. Additionally, he backed in my garage frame with his truck causing damage and did not install the door correctly nor complete the weather striping work around the door. After reporting this to the company a manager came out to my home unannounced and apologized for the poor work, pointed out several errors in the installation and advised that he and the install tech would be back to correct job (mentioned that it would be a learning experience for the tech). The repair were scheduled for 4/10/25 between 8-10am for repairs to my damaged garage frame during install; completion and adjustment of garage door that was not completed during the original install and install of framing in garage windows. On 4/10/25 the technician came after 4pm to only installed the frames into the window which were poorly installed. The tech never knocked on my door or acknowledged he was there. This was the second occurance where I was given a timeframe and the technician arrived several hours pass the given time and did not complete quality work nor finish the job. I've taken off work twice now to have been this company not arrive on time nor give me any sort of notice that they were running late. Additionally I never received any official invoice or breakdown of payment and materials from the company in which I was advised would be emailed to me.
- Crystal Griner
Columbia, MD
I was looking for a company to repair my garage doors. The technician Christopher Brown was on-time, professional, knowledgeable and a pleasure to work with. He performed a thorough evaluation of my garage doors and provided with three options of repair. The work was completed within a few hours. Thank you Christopher!
- Jean Bunche
Product:
Tito came today to fix our blinking light, so noisey garage door. Fantastic job. I know we will enjoy using our garage door for years to come.
- Norene Guilford
Great Fast Service. Customer Service is exceptional.
- Marcus Pratt
Your service was prompt and the technician was knowledgeable and friendly. Thank you for the excellent service you provided.
- Woody Wilson
Columbia, MD
I had springs replaced over 10 years ago by Precision. Still going strong! I was told and witnessed that my 20 year old door opener system needed much repair work to bring it back on line. I was told of three options that I could pursue. I selected a middle option by choosing to go with a new Liftmaster opener and belt system (without back up battery option). The technicians (Chris Brown and his assistant) did an excellent job on the install and told me about all the features that came with my new opener. The MyQ app is great. The opener even has a security camera. I strongly recommend Precison to anyone with garage door issues !
- Richard Konapelsky
Expectations exceeded, Problem was solved and information was shared I did not know. Tech was professional and very helpful. Any commercial that I have seen reflect the service I received. Techs looked well put together and professional in them and that is exactly what showed up to my house today.
- Domenic Amador
Annapolis, MD
Scheduling same-day service was quick & confirmed by email; technician (Tavon) called when on the way & arrived early; diagnosed problem & explained repair options, costs and warranties. Tavon completed the work, cleaned-up, explained what had been done, and tested the door operation. Tavon earned the 5-Star rating and I would use and also recommend Precision again.
- Terry
The garage technician was very professional and detailed in the explanation of results for my garage door issue. I'm definitely using them again for when my garage door motor needs replacement, thanks...
- Lynette H
Baltimore, MD
Really nice people to work with. Fair pricing and good service.
- Tracy Bruce and Stephen Davenport
Mr. Flowers was able to quickly diagnose and fix our garage door the same day. He also took the time to explain everything for the repair.
- Kelly
Jared was my technician. He was on time for our appointment, courteous and friendly. He knew his business and answered every question I could think of. Not only that, but he installed my new opener in under an hour!
- Larry Eden
Product:
Ellicott City, MD
Very pleased with the service. Technician showed up on time, explained the problem and had my garage door fixed in less than two hours. This is the second time I’ve used Precision and would recommend them for any new installations or repairs.
- Todd Y
My Garage door stopped working. I was referred by a friend to call Precision Service for assistance with my repairs. I called Precision and was amazed that I could receive a same day appointment. My Service Tech Mr Tavon Flowers showed up and explained to me what was needed to repair my Garage Door. Mr Flowers completed the repairs timely and professionally. I would definitely recommend Precision Services to my family and friends
- Gwen Harrison
Baltimore, MD
Christopher Brown installed a new garage door opener. He was very professional and made sure I understood the service.
- Jerry Fitch
Product:
Clarksville, MD
I chose Precision Garage Door Repair because of their outstanding rating.
- Tony Miceli
Product:
Cooksville, MD
Extremely fast response, at my home an hour after I called! Tavon was awesome! Efficiently and professionally replaced my garage door springs. I highly recommend Precision!
- Mike Sturtevant
Tito Cruz once again provided superb service. He quickly determined the motor for my garage door had failed due to a power surge from a storm. His truck contained a replacement unit, so he quickly fixed the problem. He then inspected the other door system parts and found the 10-year-old roller bearings of my most-used door were in bad shape . . about to fail. He quickly replaced them. BOTTOM LINE: Quick response by Precision. The firm supplied both a highly-skilled tech (Tito) and a van that contained all needed replacement parts.
- Richard Nicolaus
Owings Mills, MD
Chris Brown was our installer. He was very competent, efficient, and thorough. We were very pleased with the installation.
- Warren Green
Product:
Hampstead, MD
More than pleased. I was updated on arrival times and Bobby was terrific. I was given all my options from temporary to long term fixes. I was shocked the work was performed immediately with the amount of work that had to be done. When finished the garage was clean like no one had been there. Bobby explained what he did and any maintenance I could do over the years to come. I will recommend to anyone needing any type of garage door repairs. Thanks Bobby!!!
- Micah Shaffer
Hanover, MD
Good morning, Tyler and Tyronne are very professional and thorough. They just fixed our garage at 1506 Gollum Road, Hanover, Md 21076. They are very knowledgeable arrived early and were done in 1 hour. I am grateful they were able to fix the garage today. Your organization and team is awesome. All the best.
- Andrew Varley
Owings Mills, MD
I needed a garage door spring replaced and I’ve been seeing the commercials for Precision and decided to give them a call my service technician named Jay arrived early and was friendly and polite and professional and knowledgeable ! He assessed my situation suggested a couple upgrades that I went with and I’m glad I did he got right to work and in a hour he was done he cleaned up and I’m a happy customer ! My garage door is so quiet now and works perfectly ! Thanks Jay and thanks Precision Garage Door !
- David Camak
Product:
Brent Evans (technician) was very helpful and new exactly how to fix the issue...
- Michael Anspach