Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1910 reviews, averaging 4.84 Stars:
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We called Precision to repair our garage door which was not closing properly. The technician, Jamal Crosby, connected with us before arriving, came on time, and correctly diagnosed our problem with the rollers and springs. Our garage door now opens and closes so smoothly we can hardly hear it. Jamal was very knowledgeable, friendly and we will certainly use Precision in the future for any garage door needs.
- Ann Yetter
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Tito, the company representative who installed my new garage door system, was exceptional. He clearly explained the issues, detailed the installation process, and provided upfront costs. Tito was very friendly, personable, and efficient, completing the job in just one hour. I'm an extremely pleased new customer.
- Eric Morrison
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Great service visit today.
- Larry Tyler
Manchester, MD
Cody McClung did a great job fixing our garage door sensor issues in a timely fashion. Thank you for your work.
- Jason Fiorito
Baltimore, MD
Jay was excellent. He was very professional and at the same time very kind. He explained everything for us. We were very glad to have him.Thank you Jay for the excellent service. I would highly recommend him for any garage door service.
- Preetha Thomas
Linthicum Heights, MD
My Nephew recommended your company, I called on Memorial Day and was grateful to get an appointment this morning. Your technician, Jay Constantine, was wonderful. He was very knowledgeable, polite, professional and extremely personable. You are blessed to have him in your service. He installed a new garage door opener and explained everything to me. I had received a message about him and time frame for coming, and then I received a call from him that he would arrive in a few minutes. Thank you Jay for being a very polite young man
- Dorris Ritz
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My technician was Keyon. I thought he was very professional, thorough, and forthcoming about repair options, maintenance, and ways to prolong the life of door openers. He finished the job quickly, and the doors are operating beautifully. I also thought the cost of it all was fair and comparable to that of other service work I've had done in the past (i.e. hvac, plumbing, electrical, etc.). I'm glad I contacted Precision, and I would definitely recommend them to other prospective customers.
- Sharon Schofield
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The spring broke on our garage door, I was easily able to schedule an appointment online for the next morning (Saturday of a holiday weekend). Ron arrived a few minutes early, he was friendly and professional. He explained what was needed and how much it would cost upfront and he had the needed part in his van. All in all very satisfied!
- Ali G
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Bobby was excellent! He was really great to work with and had great attention to detail. I would recommend Bobby and Precision to anyone!
- Jacob Schonland
Sparrows Point, MD
I was very satisfied with the work done. Your technician did an excellent job. He gave me 2 prices and explained the details of the prices. He was quick to respond and solved the problem. I thought the price was a little high, but I was dealing with a good company that I could depend on. I will use Precision in the future.
- Paul Betz
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Craig and Jamie were knowledgeable, professional, and did a great job! They called before coming and showed up exactly when they said they would. Craig had installed a new motor last September and now he and Jamie installed a new extremely quiet replacement system for the 42 year old springs……one which broke the other day. I would Highly recommend Your company (and Craig and Jamie specifically) for prompt, professional and efficient garage door work.
- Elaine G
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Great experience! Our installer, Cory M., was amazing. Thank you for quickly installing the garage door opener. We have worked with Precision in the past and we continue to be impressed by the staff and company. The opener was professionally installed and worked great.
- Mike Beeler
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Reisterstown, MD
Thanks Chris C. for your Outstanding Performance, Professionalism and Friendliness. My Family and I are Delighted we chose Precision Garage Door.
- Kevin S
Ellicott City, MD
Our 35-YO garage door needed spring replacements. My husband was able to call, on Sunday (!), to arrange an appointment for Monday morning. Jay came on time, took a look at the door and made several suggestions of possible additional repairs/replacements due to the age of the door and its components. Since we've only had the springs replaced since the door was initially installed, I took Jay up on the most logical suggestion for this visit. BTW--Jay did not pressure me to make any decision or commitment. I appreciated the way he explained things to me. "If I talked to my mom, I would say..." Kudos to Jay for a job well done!
- Roberta Bjorklund
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Everyone from the person who took my call on a Sunday morning to Elijah who arrived on time and efficiently repaired our door were wonderful. Thank you.
- Nancy Auclair
Annapolis, MD
Ron Cross, the technician, was fabulous and performed the garage door solutions quickly and was extremely professional. I was so pleased with Precision Garage Door services and would highly recommend them to anyone!
- Virginia Williams
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Eldersburg, MD
I chose Precision Garage Door because they had done work for me before. Cody, the technician who was sent was professional, knowledgeable, efficient, and meticulous. His recommendations were well reasoned and articulate, he completed the required work quickly, and his attention to detail was second to none. He left a behind a cleaner garage than what he found, and a very satisfied customer. As a second time customer, I was delighted to have such excellent service again. Should i require any more garage door work, these folks will be my go-to vendor.
- Eric A
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We used Precision Garage Door Service for our initial installation 7 years ago and then again for a recent repair. The technician was courteous, professional, and on time. I called for an appointment on a Monday evening and service occurred the next day at noon. We were appreciative of this!
- Lori
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Not happy at all with how the service went this time. We called because our door was making a popping sound as it opened. Technician said that the cause was the spring was broken and needed to be replaced. During the process of replacing the spring, our wall was damaged. The technician just didn’t seem to take care, also dropping the door multiple times, allowing the door to slam to the floor with force. This just wasn’t necessary. The final straw was how an attempt was made to “upsell” this service visit and replace parts that were well within the service life. The warranty on the spring was also dependent on us doing additional work at additional considerable cost, which seems very disingenuous and a shady practice.
- Dean E
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Tito was great! He explained everything in detail and was quick and efficient.
- Patrick Kauffman
Elkridge, MD
Rude. Not helpful or professional
- Darlyne
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Tyler was very prompt, very courteous, professional, and very knowledgeable. He arrived, on time and the work completed in the time he specified. This is the second time that we have used your service and will do so again if needed. Thank you.
- Bill Zambiasi
Westminster, MD
Showed up within hours of going online to set up appointment. Tito had everything he needed on the truck (no hassle of waiting for parts).My door is now in tip top shape. Guy knows his stuff! Very happy with my good as new door. I also thought the pricing was reasonable for the amount of work and the results achieved
- Linda Warren
Odenton, MD
Austin did a great job! Our garage door opens and closes more quietly and steadily than it ever has! He laid out the options available, with detail of what was included in each. Professional job and service! I highly recommend Precision!
- Jeff Dougherty
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Cody was very informative and he repaired our door quick & efficient. Was happy with the service!
- Yvonne Speesler
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I wanted to replace my two noisy garage door openers with quieter belt-drive models. Cody came out to my house on time and explained the options. He was able to replace the two openers on the same visit. He was very friendly, knowledgeable, and helpful. He did an excellent job with the installation and thoroughly cleaned up when he was done and took the old parts with him. In addition, Precision offers 7-days a week emergency service.
- Jay Feinberg
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Cody was probably the best I could have asked for in a repair situation. He was quick, knowledgeable, gave suggestions and kept me in the know the entire time. I live in a small neighborhood and two of our doors have already gone, I’ll be recommending Cody to everyone.
- Chris Ramsburg
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I want to hugely THANK Precision and especially your technician Tito! My garage door was suddenly and mysteriously refusing to close. Based on a recommendation I had previously read on my community's Facebook page, I called Precision. Tito arrived the next day and very quickly diagnosed the problem. He was very professional throughout, and patiently explained why the garage door was no longer opening/closing properly and how and why what he did would immediately fix the problem. In addition, after the door was repaired and working properly again, Tito gave me a tutorial on how to properly maintain the door going forward, which I needed and am truly grateful for since this is my first garage. Not 5 stars for Tito and Precision, but 100 stars! I recommend Precision and Tito without hesitation to anyone who needs help with their garage door!
- Eton Yellin
Baltimore, MD
I called for a repair on my Garage door which was installed 5 yrs ago by your company. The male agent that called me regarding my appointment was impatient and extremely rude. I canceled my appointment and won't be using your company in the future. Do better!
- Pam Ranberg
Great service from Precision. The tech, Ron, was on time, very professional and knowledgeable. Will definitely recommend Precision to others.
- Dawn Appelbaum