Garage Door Repair in Baltimore Metro Area - Page 9

jeff hudson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

These guys did an excellent job to our 25 year old door. The original call was for a broken spring but after doing an inspection found cable frayed and due to the age of the door, suggested to replace the rollers and end and center bearings and drums. This is not the first spring replaced in the 25 years of operation but we will be replacing it every 10 years or so do to our vehicles and some equipment we need to get in and out of the garage , the door weighs about 350-400 lbs. so not able to manually lift it. We will be using Precision Doors in the future. Kudos to Nicolas and his associate Dj for a job well done!!!!!!!!!!!!

John Stickley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

100% Professional job will be looking forward to my new garage doors when they come in and I will highly recommend your company because of the high-quality parts in the high-quality service your company provides. Thanks for doing a great job. Jamal is a true gentleman.

Steven Sullivan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Elijah arrived early within the specified time window and performed the repair (covered under warranty) quickly and without dissent. Kudos.

Mark Carroll

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Elisha was our technician. He was very thorough in explaining all the technical aspects and explaining it in layman's terms (which was much appreciated). The pricing was definitely more than we expected but once again Elisha explained it all in ways to make it very understandable. We are still in the process of seeking other bids.

Liz Bronstein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A wonderfully professional experience. Responsive, prepared and personable.

Gene M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Top notch service from (1) scheduling the appointment to (2) text/email notifications and punctual arrival of the technician to (3) thorough, documented explanation of our options for garage door openers to (4) professional and clean installation. Highly recommend this company.

Ken Layfield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito Cruz did an excellent job today. He was quite professional and very efficient. He is a credit to your staff.

Keith Ulrich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Crew was very professional

Teresa OKeeffe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience. Chris Brown was our technician - very knowledgable, very thorough and explained everything in detail. He kept me updated all through the process and didn’t try to upsell unnecessarily. Made the whole process painless! Would definitely recommend him and the company!

Nina Mccaughey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was on time…. Corrected the problem in a timely manner ….. was helpful and explained the problem….. Thanks

Ed Donahue

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt response to my early evening call -- scheduled service for the following day. Technician (Bobby) was timely, professional and very competent. Great service, good explanation of work. Very reasonable price for work. I'd certainly suggest Precision to anyone with a need for garage door service or maintenance.

Kevin Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent explanation of what needed to be done and why. Bobby was friendly, knowledgeable and efficient. New door hardware. Works perfectly! Thanks!

Bruce Borcz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast easy - great service!

ken anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scheduled service on the website Thursday morning and had a tech show up that afternoon. Precision has it down with respect to their website and the repair that was completed. Special thanks to Chris the tech who did a great job.

Mike Ward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed an appointment for an emergency with the garage door and didn’t try to schedule one until the evening and Nick was out by 11am the next day and the garage was fixed by 3pm. Excellent service!

Daylan Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service and work done!!

Mike Hansell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris Brown did an excellent job. He explained various options and completed my repair in no time! Great customer service. They arrived within one day of my repair request!

Thomas Murray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris explained everything and was very patient with me. The door works much better and I’m very satisfied.

Steven Henderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your tech was excellent. He explained everything and let me watch. Install went real smooth without a hitch. Most importantly you came real fast. Thanks. Will definitely call you next time I need service. Again much thanks

Peter Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler was professional, knowledgeable, and very efficient.

Keith Burns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were not able to arrive at the expected time but they called and texted me to explain there delay and that wasn't a problem. Jamal Crosby was the tech that did the work and he went above and beyond what I expected, got right to work and resolved the issue.

Michelle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito was fantastic from start to finish. He showed up in time, after a quick call to tell me he was in his way, was super polite and walked us through exactly what was going on with our garage door. I really liked that he gave us a few different options for the repair instead of jumping straight to the most expensive fix. It felt like he genuinely wanted us to choose what made the most sense for us. He did the work quickly and really took the time explaining what he fixed and why. It made the whole process feel easy and stress free. If we ever need garage door hep again, I’m for sure calling Tito! I’ll definitely be recommending him to friends and family too!

Kevin Butler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito did an excellent job with getting our garage door repaired. Many thanks for the friendly service!

Bryan Savage

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our entire experience with this company was excellent from start to finish. From the initial phone call through the completion of the service, everything was handled professionally and efficiently. Communication was top-notch with text message confirmations and updates, and although we were given a two-hour arrival window, the technician also called ahead with a heads-up and clear ETA. Brent, the technician who serviced our home, was outstanding. He was punctual, friendly, and extremely knowledgeable. The reason for our service call was that the garage door was closing hard and was bending in the middle. Within the first couple of minutes—right after greeting each other—Brent had already diagnosed the issues. He explained how and why the bend and the slight tear at the top of the door had happened, and pointed out other things that needed to be addressed with the door When I shared our bigger concern about the loud noise from the garage door opener—especially with our kids’ bedroom directly above the garage—Brent was completely upfront. He explained that the existing opener was a basic builder-grade system and that the noise issue wouldn’t improve without replacing it. He then walked me through the newer, quieter system, explained the process clearly, and ensured our satisfaction before starting any work. Once everything was completed, the results spoke for themselves—my wife’s reaction said it all. The difference was night and day. Brent also took the time to give us a quick tutorial and tips, which we appreciated. Everyone we interacted with was courteous, professional, and helpful. Precision exceeded our expectations, solved our problem, and delivered exactly what was promised. Their quick response time, strong communication, and solid reputation gave us confidence from the start. We’re completely satisfied with Precision and the excellent services provided by Brent.

Tyler Dalious

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Just looking for a tuneup and got a lot of good info (and quotes). Was referred here from Mr. Handyman. Thanks!

Steve / Marilyn Shapiro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Efficient, effective and polite as always. We rely on Precision to keep things operating as they should.

Ron Shapiro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision had installed our replacement garage door operator several years ago and we were very happy with the result. I tried programming the operator to a new vehicle and messed up. I called precision. They came out the next day and fix the problem promptly. The technician, Jamal, was friendly and skilled.

David Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito is a very friendly person, as well as obviously competent. I would not hesitate to request his service if it were required again. Precision is fortunate to have an employee such as Tito. David Smith 2/5/26

Charles Owens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I only have one thing to say about Mr. Nicolas Broughton-AAA+.

Michael Roberts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Elijah did a very good job and in record time. very satisfied.