Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1979 reviews, averaging 4.85 Stars:
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Very responsive in making service trips, and the technicians are professional and straightforward. Costs for garage door work seem kind of high, but I haven't done any price comparisons. At this point what's most important is having confidence in the company and the work they do.
- John Walther
Arnold, MD
What a great experience! The two gentleman that serviced the garage door mechanics were both amiable and knowledgeable. They informed me of what went wrong, what the fox was (both short term & long term) and were able to fix it on the spot. They are both a credit to your company.
- Florence Hartman
Parkville, MD
No one wants a garage spring to break but that happened to us on a Friday late afternoon. I was so relieved to hear someone could come out and fix it over the weekend. Jay was on time and knowledgeable and worked efficiently. He was courteous in our home and asked questions to determine what was going on. It wasn’t a bill we were expecting but when it’s a safety issue, it’s worth it.
- Sandra Alexis
Eldersburg, MD
The technician, Tito Cruz, arrived on time and quickly and efficiently repaired the door handle. He was very courteous and explained everything that he did.
- Diana Meninger
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The service man was very courtesy. He explained everything to me and made sure I felt comfortable with what was going on.
- Linda Arthur
Baltimore, MD
The tech. name is Jay. He knew what was needed to get the door to work properly. You guys have a good man! The world would be if people would carry themselves like Jay.
- Grady Morton
Baltimore, MD
Excellent and Wow Fast, thorough, courteous, and friendly. Quickly assessed then repaired the broken part on garage door. Thank you!
- Roberta Hoffman
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Spring broke; under warranty. Tito came to the house. Very professional and explained everything along the way and answered all questions. Very knowledgeable and friendly service.
- Ryan Bell
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I chose Precision because of their good reviews and it turned out I'd actually used their services once before in 2013. They came the same day I called and Bobby Vahdatshoar was absolutely wonderful! He was pleasant, professional and knowledgeable! He carefully explained all of my options and I was particularly impressed with the fact he advised to keep my existing door and only replace the motor and all of the tracking mechanisms. He could have easily told me I needed to replace everything. He completed the work and showed me the results and explained everything and even configured my car to be able to open the garage. I am very impressed and would definitely recommend this company and will use them again if needed.
- Joyce Hamamoto
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The installer, Tito C. called ahead of time to let me know he was inbound. Got here, diagnosed the problem, made recommendations and had the parts on hand. All within the first 10 mins. Friendly, professional and quick. Will be calling Precision again if needed.
- Chris Spisso
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GREAT JOB/ON TIME/EXPLAINED EVERYTHING/GREAT QUALITY/YOU CARE ABOUT PRODUCT & INSTALL. EXCELLENT ALL AROUND/ FROM ORDERING TO FINISH. DOC
- Cheryl Stevens/Stephen Lee
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Technicians: Chris C
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Great efficient service! Tito was fantastic!
- Patricia Wolsh
Eldersburg, MD
really nice person and good working.
- Sein Thanwin
Eldersburg, MD
The technician, Tito” was incredibly nice and seemed to be very knowledgeable of all aspects of the garage doors. As soon as he arrived, he quickly pointed out a few other visible issues with various components of the door systems, like frayed cables and worn rollers which would break completely shortly. Although I do a lot of DIY, this is one of those repairs you want a professional installer fixing. Overall, I’m very satisfied with the service from Tito.
- Mike Kilduff
Annapolis, MD
Our technician, Cody McC., was punctual, friendly, & efficient. A job well done with fast friendly service! Thanks, The Butler Family
- Katherine Butler
Product:
Severna Park, MD
I called Precision to come help with one squeaky garage door. Both doors were completely replaced five years ago. The technician first tried to sell me on purchasing all new springs for both doors, costing over $2000. After I said that I was not interested in doing that, he said that he could just give both doors a tune-up and replace the rollers, which he said are what is causing the squeaking. I felt deceived that he did not first tell me the cause of the squeaking was the rollers. I talked with him until he lowered the price of the "tune-up" and roller replacement, which still seemed overpriced. I called the company during this time to ask what the cost of the tune-up should be, and they revealed that the cost to me would be $150 more because I live in a "nicer area". Fortunately they gave me a discount to the estimate giving by the technician. The technician also did not follow their policy to have me sign a written estimate before he started work. After he completed the work, the garage door was quieter. However, I noticed that the chain seemed lower than it should be, which was causing the door to jolt upon opening and was rubbing against the pulley. He assured me this was fine. Days later, I am going to have to higher another company to tighten the chain because it is clearly causing the door to jolt open. I am very disappointed with the service. I have never given a poor review prior to any service company prior to this. I felt that rather than helping me, the technician was trying to get me to pay the most money for whatever he could sell me on. I wonder if they receive a commission on sales for service calls. I would warn others not to use Precision Garage Door Service.
- Jessica Peterson
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Precision made an appointment even though they did not have anything on the schedule because the spring broke and my car was trapped in the garage. The technician was great and fixed the door and it is operating better and quieter than ever.
- Jo Hensley
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While it is never good to have garage door issues I have to say the service we received was 2nd to none. Jay came out and did a phenomenal job providing expert recommendations and was just honest and genuine. He then provided the necessary repairs quickly and professionally. He is a tremendous work and Precision is lucky to have him. This company cares about the customers and was able to have an expert technician on-site the next day after my call. Phenomenal service by a great company.
- Dustin Pisca
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Jamal was the Tech and did an excellent job. Very thorough and thoughtful. I recommend him and Precision!
- Gary Allentuck
Ellicott City, MD
Locally owned Many reviews. Loan period of service ia area
- James O'Connor
Owings Mills, MD
Tyler and the team were incredible. He called on his way to our house and even asked if we needed any snack from the gas station while he was there. He sent an awesome text message about himself before arriving that made us feel like we had a friend coming to work on the garage and not a 3rd party vendor. And, Tyler and the team were super professional and did a great job providing options for our repair. Highly recommend these guys.
- Thibault Manekin
Severna Park, MD
EXCELLENT! Great job.
- Fred Fare
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Chris more than met my expectations regarding fixing my garage key pad. He saw another problem with the way the door closed and fixed it, too. Chris explained everything to me, and told me what to watch out for that could indicate another problem. I will never call anyone but Precision Doors for garage door issues. Sandy Turney
- Sandy Turney
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Jay C. was fantastic. He was on time and identified the problem immediately. Jay was very professional and extremely knowledgeable. He explained what the problem was and suggested a fix admittedly. Jay was pleasant to work with and I would recommend him and your company to my friends and family. Jay C. is an asset to your company.
- Thomas White
Towson, MD
Elijah did a great job on repairing my garage door. He was very informative, ensuring I understood the products in comparison to cost. He fixed my initial problem and others. Garage door is working the best ever. I’m very satisfied with my service!!! Would definitely use them again.
- Gale Alston
Pikesville, MD
The initial phone with Tyler was pleasant & afterwards an appointment was scheduled: Thank you Precision Garage Door service, your Technician/Repairman “Elijah” arrived on time, was professional, friendly and performed the work needed in a timely manner. I am a satisfied customer!
- Anthony Wilkins
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Technician explained everything thoroughly to us. He was very professional and courteous.
- Gwendolyn Jacobs
Baltimore, MD
The service that Precision is what you used to expect from home repair companies. The professionalism, courtesy, and compassion that we received from the second that we made the appointment to the time the opener and drive were replaced. I replace the board in the head unit myself two years ago and knowing that we have a 10 year warranty on the products is worth every cent that we spent. Jay C, the service technician was friendly, knowledgeable, and quick. Our aged and inoperable door was replaced and working in less than an hour.
- MJames
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Craig was our tech. He had a trainee with him. He was great on communiction on the time that he would be at the house. Fixed everything and made sure it was working properly before leaving.
- Melissa Greenbaum
One of the springs for my garage door broke and Tito was the technician who fixed my problem. He provided excellent customer service and helped me understand exactly how the problem occurred as well as how I will not need to worry about future issues with the replacement parts he installed. Overall, a great experience!
- Brad S.