Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1811 reviews, averaging 4.84 Stars:
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Product:
Catonsville, MD
The technician, Bobby, was very professional and efficient. He came just before 2PM and had the job completed by 3:30PM. He explained what was needed to fix the door, gave me a fair price, and completed the work with high quality. Great experience
- Kurt Haspert
Product:
Annapolis, MD
Tyler was great. Immediately identified the issue after months of me trying to troubleshoot myself.
- Stephen Pokora
New Windsor, MD
Very knowledgeable and professional. Response time was very efficient. My husband and I are very happy with our repairs. Will definitely use them again! A+!
- Cindy Martin
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Bobby was very knowledgeable and professional. He did a great job in fixing by gragre door rail and leeving it out. It runs very smooth now. Thanks again.
- George Yankosky
Westminster, MD
Tito was amazing and it’s very refreshing to know good great customer experiences still exist! He was extremely personable, friendly and on time! Just a fantastic experience!
- Mike Warren
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We had previous work done by Precision and I was very happy with the work done. I called for a tune -up because the one door was not working in a consistent manner. Our tech was Austen A. - a very nice young man and an outstanding representative of your company. He did a great job replacing our garage door opener and we are very pleased with the result.
- Jim Minderlein
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I called to get a quote for a high lift retro. Tyler came out and gave me an estimate on the spot. This was not your typical install. He knew exactly what I wanted and how to do it. Tyler was awesome. Explaining everything in detail. JR came out to do the install. Again not your typical install. He was able to do the install exactly how I envisioned it. JR did a great job removing and installing the new system. He even programmed all my remotes and came back to drop off a wall unit he did not have on the truck. JR is very knowledgable in what he does. Thanks to Tyler and JR, plus I am sure a few people behind the scenes that made it happen.
- Jimmy Scott PP
Marriottsville, MD
Tito did a fantastic job!
- Joseph Smith
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JR called well in advance of the projected arrival time to let me know that their start time had been delayed. JR and Joe did an outstanding job of the installation. At the end they removed all the debris and old materials; left the area very nice. I was glad Tavon (from the first visit) pointed out on the contract to use the newly installed rollers instead of the rollers accompanying the new door, which JR and Joe knew in advance to do. JR answered all my questions and explained about the manual door opening switch which I didn't have before. That external switch will make things much easier. Great job! Great professionals!
- Alex
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Tyler did very professional workmanship installing a new garage door opener, replacing worn rollers and a wireless entry keypad. He also adjusted cables that were rubbing the track, under warranty, from a previous replacement of the spring. He explained the reasoning behind all of the work very clearly.
- Joe H
Reisterstown, MD
Bobby came out and gave us pricing on a new garage door opener. He was very knowledgeable and courteous. He made sure that all our questions were answered and our concerns were addressed.
- Marc Rendel
Crofton, MD
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- Ted Kmieciak
Product:
Technicians: Craig T
Eldersburg, MD
The technician that serviced our door was extremely polite, professional, thorough and knowledgeable. His name is Tito and diagnosed the problems and made the repairs. Our garage doors work/ operate better than ever. He’s the best.
- Albert Bussone
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The Tech Derrick was outstanding!!! I continue to be a customer for 15 year because of the Tech Service. Derrick was knowledgeable, courteous and very helpful. I would give this a 5 star except for the interaction with their call service. The call person was OK....about a 4. I called and hour later as she said I would get an email or text confirmation about my appt which I did not. She indicated that they were having some issues with the new S/W Transition and reconfirmed my appt. time. I tried to call 4 hours later after I realized that the issue was the need for a back up battery and to ensure that the Tech was aware of this and came with one. Instead I got a rude computer aided message saying " we have addressed your questions about your forthcoming appt. ...Have a good day" . This is NOT in sync. With my experience with this franchise and can only hope it is another computer glitch!!! "The Tindalls": Please fix this as the message prompted to consider moving to another service. I think the Tech Service was outstanding, but the client facing front does truly matter!!
- Vernon Fernandes
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I could not be happier with the service provided by Jamal in making the repairs to my garage doors. He was knowledgeable and courteous. He did a thorough review of each door and told me what he thought was causing the one door to open spontaneously. He also pointed out that the garage openers were straining to lift the doors (I had added insulating panels) and recommended new stronger springs would reduce the strain on the motors. The new springs and adjustments he made to the systems made my garage door openers run more smoothly. Should I have another problem with my garage doors I will definitely call Precision Garage Door Service to make the repairs...and will request Jamal as the service person.
- Kevin Mccarthy
Parkville, MD
Hi, Steve Blair here. My experiance with Fred parsons was good. He met all my expectations. And we are moving forward with the purchase of a new garage door , thanks looking forward to it
- Stephen Blair
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I really appreciate the well articulate and experienced responses I got from the Tito ( Technician ) who explained in details the problems associated with my garage door and repaired/ replaced those materials that were needed for the smooth operation of the garage door.It’s amazing that I could meet someone who understands my situation and solved it 100%.We were able to communicate excellently with each other which helped solved the problem easily and timely.
- Femi Osanyintolu
Baltimore, MD
Chris was an excellent technician. We will definitely request him the next time we need Precision for our garage door.
- Joel Perrell
Product:
Ellicott City, MD
I had a coupon from Precision. So, I called this morning and Tavon came at around 1pm. He was very pleasant and explained everything in detail. Ended up paying more than I had expected but realize that it was fair for what needed to be replaced after 12 years. I would certainly recommend Precision. Thank you!
- Carole Kirkpatrick
Middle River, MD
Joshua Constant, Technician, did a great job and he was very professional. I highly recommend Joshua.
- Charles Kamsch
Baltimore, MD
Chris C was great! He was able to come over earlier than scheduled. He walked me through all of the repairs and requirements as well as provided me with multiple options at various price points. He made the whole process simple and fast, and he was able to accommodate my unique requirements. Five stars!
- Brandon Bernat
Product:
Baltimore, MD
Splendid service with first class customer service. The technician was extremely personable and efficient.would recommend to anyone!
- Richard Weimer
Taneytown, MD
Was looking for a garage door service company local and with a good customer rating. Tito was very polite, professional, and knowledgeable. Tito talked me through the needs, and the hows of the repairs. He even gave an estimate of JUST fixing it versus fixing it right.
- Grant Stone
Parkville, MD
Very prompt and professional service the problem was fixed in minutes and the same day I called. The technician, Derrick, was very courteous and also preformed the maintenance lubrication sprays.
- Duane Mangini
Westminster, MD
Tito did a great job for the repair work needed. Would use the company service again if a problem should arise again.
- John
Owings Mills, MD
Bobby was punctual, professional, answered all my questions, and demonstrated what needed to be done to my garage door. After tuning up my garage door, he walked me through the safety measures. Extremely knowledgeable.
- Anie Polastre
Pikesville, MD
I called Sunday and you were out here Monday even before our scheduled appointment. You called when you were on your way. The technician was very courteous and polite. I was a bit disappointed that the charge was more than what was quoted to me on Sunday , it wasn’t that big of a deal.
- Adrienne Berman
Product:
Cockeysville, MD
Ron came out to the house and did a great job. Very thorough, professional and efficient. New Garage opener is sweet!
- Luke Schmitz
Product:
Westminster, MD
Excellent customer service, service technician was very knowledgeable and resolved our issue. Would recommend.
- Tracy Campbell
Good job Casey and Cody! Very professional crew and got the job done quickly.
- Aaron Townsend