Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1793 reviews, averaging 4.84 Stars:
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Reisterstown, MD
Super easy to schedule an appointment, arrived early after confirming, Saturday appointment at no extra charge - repaired within an hour after arrival. Perfect.
- Brian Hamilton
Pasadena, MD
I have used Precision Garage services for my other home and I am happy with the work that was done.
- Susanne Brown
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Tavon did a great job diagnosing and fixing our issue. Would use them again!
- Gretchen Nettle
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Chris from Precision came to our home today to look at our garage door. He was professional, polite and was able to diagnose the problem immediately. He is definitely an asset to your company and we are so happy with the outcome! Thank you, Chris and Terry Lenart
- Chris Lenart
Glen Burnie, MD
Wonderful service. The tech showed up as scheduled and called when on his way with an estimated arrival time. The tech was very friendly and professional. Will definitely call again when needed.
- Erna Fedarcyk
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Jay came and installed a new garage door opener and changed springs. He was very pleasant, efficient and did I great job.
- John Singer
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Was very happy with Derrick. Very professional, explained every in detail before starting.
- Ron Duty
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Bobby was great! He explained everything before the job and then executed it well. Very personable guy. Thanks, Vivian Manekin
- VIVIAN MANEKIN
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I needed fast and professional service for our garage door situation. Your Company was able to provide all services needed the very next morning of our call.
- Bruce Robertson
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Excellent staff, very thorough. Very pleasant and explained everything.
- Allen Flora
Manchester, MD
service was excellent, rep was great, a little pricey
- clifton rineheart
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Good job Casey and Cody! Very professional crew and got the job done quickly.
- Aaron Townsend
Product:
Catonsville, MD
The technician, Bobby, was very professional and efficient. He came just before 2PM and had the job completed by 3:30PM. He explained what was needed to fix the door, gave me a fair price, and completed the work with high quality. Great experience
- Kurt Haspert
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Annapolis, MD
Tyler was great. Immediately identified the issue after months of me trying to troubleshoot myself.
- Stephen Pokora
New Windsor, MD
Very knowledgeable and professional. Response time was very efficient. My husband and I are very happy with our repairs. Will definitely use them again! A+!
- Cindy Martin
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Bobby was very knowledgeable and professional. He did a great job in fixing by gragre door rail and leeving it out. It runs very smooth now. Thanks again.
- George Yankosky
Westminster, MD
Tito was amazing and it’s very refreshing to know good great customer experiences still exist! He was extremely personable, friendly and on time! Just a fantastic experience!
- Mike Warren
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We had previous work done by Precision and I was very happy with the work done. I called for a tune -up because the one door was not working in a consistent manner. Our tech was Austen A. - a very nice young man and an outstanding representative of your company. He did a great job replacing our garage door opener and we are very pleased with the result.
- Jim Minderlein
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I called to get a quote for a high lift retro. Tyler came out and gave me an estimate on the spot. This was not your typical install. He knew exactly what I wanted and how to do it. Tyler was awesome. Explaining everything in detail. JR came out to do the install. Again not your typical install. He was able to do the install exactly how I envisioned it. JR did a great job removing and installing the new system. He even programmed all my remotes and came back to drop off a wall unit he did not have on the truck. JR is very knowledgable in what he does. Thanks to Tyler and JR, plus I am sure a few people behind the scenes that made it happen.
- Jimmy Scott PP
Marriottsville, MD
Tito did a fantastic job!
- Joseph Smith
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JR called well in advance of the projected arrival time to let me know that their start time had been delayed. JR and Joe did an outstanding job of the installation. At the end they removed all the debris and old materials; left the area very nice. I was glad Tavon (from the first visit) pointed out on the contract to use the newly installed rollers instead of the rollers accompanying the new door, which JR and Joe knew in advance to do. JR answered all my questions and explained about the manual door opening switch which I didn't have before. That external switch will make things much easier. Great job! Great professionals!
- Alex
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Tyler did very professional workmanship installing a new garage door opener, replacing worn rollers and a wireless entry keypad. He also adjusted cables that were rubbing the track, under warranty, from a previous replacement of the spring. He explained the reasoning behind all of the work very clearly.
- Joe H
Reisterstown, MD
Bobby came out and gave us pricing on a new garage door opener. He was very knowledgeable and courteous. He made sure that all our questions were answered and our concerns were addressed.
- Marc Rendel
Crofton, MD
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- Ted Kmieciak
Product:
Technicians: Craig T
Eldersburg, MD
The technician that serviced our door was extremely polite, professional, thorough and knowledgeable. His name is Tito and diagnosed the problems and made the repairs. Our garage doors work/ operate better than ever. He’s the best.
- Albert Bussone
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The Tech Derrick was outstanding!!! I continue to be a customer for 15 year because of the Tech Service. Derrick was knowledgeable, courteous and very helpful. I would give this a 5 star except for the interaction with their call service. The call person was OK....about a 4. I called and hour later as she said I would get an email or text confirmation about my appt which I did not. She indicated that they were having some issues with the new S/W Transition and reconfirmed my appt. time. I tried to call 4 hours later after I realized that the issue was the need for a back up battery and to ensure that the Tech was aware of this and came with one. Instead I got a rude computer aided message saying " we have addressed your questions about your forthcoming appt. ...Have a good day" . This is NOT in sync. With my experience with this franchise and can only hope it is another computer glitch!!! "The Tindalls": Please fix this as the message prompted to consider moving to another service. I think the Tech Service was outstanding, but the client facing front does truly matter!!
- Vernon Fernandes
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I could not be happier with the service provided by Jamal in making the repairs to my garage doors. He was knowledgeable and courteous. He did a thorough review of each door and told me what he thought was causing the one door to open spontaneously. He also pointed out that the garage openers were straining to lift the doors (I had added insulating panels) and recommended new stronger springs would reduce the strain on the motors. The new springs and adjustments he made to the systems made my garage door openers run more smoothly. Should I have another problem with my garage doors I will definitely call Precision Garage Door Service to make the repairs...and will request Jamal as the service person.
- Kevin Mccarthy
Parkville, MD
Hi, Steve Blair here. My experiance with Fred parsons was good. He met all my expectations. And we are moving forward with the purchase of a new garage door , thanks looking forward to it
- Stephen Blair
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I really appreciate the well articulate and experienced responses I got from the Tito ( Technician ) who explained in details the problems associated with my garage door and repaired/ replaced those materials that were needed for the smooth operation of the garage door.It’s amazing that I could meet someone who understands my situation and solved it 100%.We were able to communicate excellently with each other which helped solved the problem easily and timely.
- Femi Osanyintolu
Great service from Tito, thank you!
- Jennifer Thompson