Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 2033 reviews, averaging 4.85 Stars:
Westminster, MD
Jamal arrived on time, was very knowledgeable, very helpful, and got the job done quickly. He arrived within a couple of hours of my call and it couldn’t have gone any better. We replaced some spring and rollers, he tightened our chain, and got everything working again. Our door also makes a lot less noise now. 10/10 would recommend.
- Joe Dominick
Mount Airy, MD
Appointment made with ease. Installer called prior to arriving. Problem was diagnosed and repair was suggested. Also the worker discovered a problem with the existing garage door opener do to its age. The suggestion was approved, and the opener was replaced as well as the broken spring. Door is working very smoothly now. The workers were very respectfully to us and our property. No mess left. Would recommend this company to others
- Kenneth Brown
Everything depends on the technician you get. Jamal was our repairman and he was excellent. He explained everything in advance including the costs by item and labor. Very personable. I feel like we had an excellent repair. "Make the call, then ask for Jamal."
- John Gardner
About noon our garage door wouldn't close. The cables had come unspooled and it was stuck in the open position. I called Precision and they said someone could come out between 3:30 and 9PM. Their technician, Jamal Crosby, called me at 4:45 and told me he was half an hour away. He arrived exactly when he said he would and quickly inspected the problem and gave me an estimate for the repair. The estimate was reasonable and he said he could complete the work in an hour. 45mins later he was done and everything was working properly. Jamal explained what he believed was the cause of the problem and how I could inspect the door in the future to obtain maintenance before it broke again. He also explained to me how to lubricate the door. Overall my experience was excellent. Jamal was extremely professional and courteous. He arrived when he said he would and completed the repairs professionally and quickly. Jamal is an excellent representative for Precision Garage Door.
- Doug McDonald
Ellicott City, MD
YOUR TECHNICIAN WAS ON TIME. HE SURVEYED THE PROBLEM. CHRIS SHOWED IN DETAIL WHAT THE PROBLEM WAS AND WHAT IT WOULD TAKE TO FIX IT. I WAS TOLD WHAT THE COST WOULD BE. AFTER TALKIING WITH MY WIFE WE AGREED HAVE DOOR FIXED. CHRIS PROCEEEDED TO REPAIR THE DOOR IN A TIMELY MANNER. THROUGHOUT THE ENTIRE PROCESS YOUR TEC WAS COURTEOS AND PROFESSIONAL.
- dennis whittaker
Severn, MD
The work done on the garage door was great! Very satisfied! However, the accounting piece of the transaction was not good. I was charged double from what i was supposed to pay and it left me a little stunned, disturbed, and somewhat upset.
- Curtis Moore
I was able to get same day service thanks to the young lady that took my call. Technician was great. He explained everything and fixed the problem. Very happy with service and would recommend this company to friends.
- Kathy Walton
Product:
Excellent experience! Scheduling appointment was very easy and lots of options. Received email and text confirmations after scheduling and a call from technician on way to house. Even was texted a bio of the technician. Tayvon was outstanding and extremely knowledgeable. He thoroughly explained what the issue was with our problem (spring), and how to resolve our issue. He outlined in great detail what the steps were and my options. He very thoroughly explained the different motor options as well. He showed the different specs with our spring issue and eventually went over the pricing options. I couldn’t have asked for a better technician and person to deal with. Tayvon will be my go-to whenever we have to do something with our garage again.
- Brian
Ellicott City, MD
Jay did a great job explaining and performing the work needed to repair my garage door springs. Would recommend !
- michael keller
Severna Park, MD
Jared arrived early, was very professional and efficient. He promptly took care of the problem and installed a replacement pad that is doing the job. Thanks to Precision and to their employee, Jared
- Michele Schaffer
Ellicott City, MD
Was able to have someone come out the same day and repair the garage door. Thank you Elijah for doing a great job!
- Marge
Baltimore, MD
Service was exceptional. The men where so nice. I would highly recommend precision. Thank you J.R and Corinthian. Jeane Rothschild
- Jeane Rothschild
Same day service. Came on time Finish the job Explain the problem And everything taken care of Future management advised All in all a great service
- Bhavani Kodali
Ellicott City, MD
We are very pleased with the work that was performed by the Precision Garage Door technician, (Gerald). The technician was very courteous and professional. He described the cause of the problem we faced with our garage door. He also presented the options to resolve the issue. Gerald did a terrific job in resolving the issue! We are very happy that our garage door works great now! Thank you, Precision Garage Door!
- Tencia Peterson
Product:
Columbia, MD
I contacted Precision Door Service to repair my garage door opening system. Within a couple of hours, Mr. Jamal Crosby showed up at the door. He carefully evaluated the door and provided several options for repair. He repaired my door quickly and also showed me the defective parts that require my attention for future repair. Jamal is easy to talk to. I highly recommend this company and Mr. Crosby.
- Yasmine Wang
Glen Burnie, MD
Fast, efficient and reasonable cost. Installer found a coupon as well!!!
- Rich Czyzewski
Ellicott City, MD
Came home from Thanksgiving to a busted garage door, cables all tangled up, stuck closed, nothing you could do about it. Was a bummer way to cap off a great holiday. Called Precision Garage Door, and they had a tech out right away. Jamal Crosby was great, diagnosed the problem quickly, found the most cost effective way to fix it, and took care of the issue in a timely manner. Did great QA, tested everything multiple times, and even looked at my other door to make sure it wasn't going to break the same way. Overall 5 start experience, would call again if something broke.
- Matt Watchinski
My garage door repair man was Chris.. very knowledgeable about my unit even though my unit was 23 years old.. Gave me a estimate on a new unit which was a very reasonable price Iam glad that I picked Precision Garage Door for the 2nd time..
- Vera Brooks
Product:
Ellicott City, MD
Quick response, Gave me three options to choose from. Technician was personable and honest. Great Job will use again
- Jonathan Robinson
Everything went very well. The technicians arrived promptly and quickly diagnosed the problem with the opener. They were very friendly and personable and answered all my questions.
- David Newman
They were prompt, courteous & knowledgeable. I highly recommend them.
- Michael Brooks
Product:
Had Precision before and service was excellent .
- Leroy Parker
Jay is a wonderful representative for your company!!!
- James Kearney
Elkridge, MD
I saw the Precision advertisement in the value pak and I was impressed that they don't charge service charge for estimate, even if on weekends or nights. I called and the phone was answered by a live person who quickly scheduled an appt. for me on Sunday morning. Bobby called before he arrived and was quite professional and friendly. He assessed problem and carefully explained short and long-term options for us to consider. He was patient with my many questions and used his knowledge to thoroughly explain the proposed repairs. If we have any problems in the future, we'll definitely call Precision back!!
- Juanita Wilson
Had excellent service performed by Precision’s service technician Tito Cruz. He was extremely knowledgeable, friendly and very informative in explaining each process of our garage service repair. He went above and beyond in fixing both of our garage doors, he definitely cares about the client’s needs and about his craft. It was a pleasure doing business with him. I’d highly recommend Precision and Tito’s professional services.
- AMBER CALVERT
Columbia, MD
Mr. Jamal was extremely nice and explained what he was going to do and what needed to be done to my garage door. Was extremely neat and cleaned up showed me all the broken parts that were replaced. Was wonderful pleasure to meet and have repair the door.
- Robert Lecompte
Owings Mills, MD
It was very expensive. I wish I could have replaced it myself, but since it is the holidays, it is snowing outside, and I don't have the time, I paid $965 for this company to fix it with a 90-day warranty. I don't have funds to for the $1400 plan which is to replace the wheels, 1 year warranty, etc. Unfortunately, when you overcharge, you will not get repeat business or recommendations from neighbors. The springs are springs and wheels don't line up like the original but the tech said it is fine. As long as it keeps working, I am fine. Shawn 11/22/24
- Shawn Steele
Gambrills, MD
Tyler and Tyler of Precision Overhead Garage Door Service did an incredible job on my two garages! I signed up for the appointment online a few days earlier. Tyler and Tyler showed up on time, were super personable, and worked quickly. Both garages up in running in under two hours. Great work and great trustworthy service thank you!!
- William Smith
The repair team arrived on time, quickly assessed the repairs and costs, and performed the repairs in the time estimated. This is my second experience with Precision Garage Door Service and both have been most pleasant.
- Jim Phillips
Bobby was professional and communicated well throughout the process. He explained very clearly all options for repair or replacement of parts. He inspected all components of my garage door system. Many documents from the service appointment were promptly provided to me. The area was left clean and neat.
- Vivian Preston