Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 2213 reviews, averaging 4.85 Stars:
Service Provided:
Product:
Technicians: Brent
Prior installation of garage door at site. Brent was very friendly and helpful. He had all the parts, for a really old Genie unit and figured out how to program the keypad by reading the instructions, which is usually impossible, in my experience. He didn't do more than was necessary...didn't try to upsell me to a more expensive item...and the charges were reasonable. Overall good experience.
- Kirk Swain
Highland, MD
6/10/25 Extensive repair of old garage doors and re-programming of overhead control boxes. Technician was Ron Cross. He was skillful, friendly, and explained issues very clearly. In short, a five star performance; he was sensational !
- Rene Gelber
Eldersburg, MD
I requested service online on the previous night. Tyler called me to let me know he was in route a half hour before he arrived. He was courteous efficient and we discussed options before Tyler performing the work. We are very satisfied with the work done thank you Tyler. !
- Paul C.
Ellicott City, MD
Very professional Excellent service Will definitely recommend to others.
- Judith Copeland
Chris Brown did an excellent job. He was very professional, fully explained everything and answered all my questions. I was very happy with his work.
- Arthur Meltzer
Annapolis, MD
Excellent service. Very professional and polite. Explained the issue, offered repair choices, worked quickly. Will definitely recommend Precision Garage Door Service.
- Maureen Eschbacher
I like the fact that precision got out right away in serviced my door on Sunday. The technician Tito was very helpful in his explanation of what was going on with my door where the problems occurred, and he also fixed a few other issues during the process so the door would have less issues in the future. I like the fact, there were three choices of service and no pressure to pick one price point.
- Robert Shaffer
Lutherville Timonium, MD
Nick was great-extremely friendly, professional & knowledgeable. He did a great job.
- Garrity Testa
Gambrills, MD
The guys arrived on time and were friendly and professional from start to finish. Cleaned up when they were done and now my garage door is fixed and SOOOO QUIET! Purchased new springs, cables and rollers. They did not try to sell me anything I didn't need. Highly recommend your company and will use you again!
- Cynthia Madsen
Product:
Quick response and great service!
- Anonymous
Baltimore, MD
I had a great experience. They were able to schedule me quickly. The technician was very professional and showed up on time. He diagnosed the problem quickly and fixed it. I'm happy
- Saro Dedeyan
Very pleased with the fix of my new garage door! The salesperson Chris C was prompt and worked with me to select the different options that met my needs. He pointed out that the installation was done incorrectly and spent the time to explain what was incorrect and offered cost effective solutions to ensure that it was fully operational and not another band aid in what other garage door companies have done prior. Jamal C the installer was super friendly, efficient, professional and explained the repairs clearly — what he was going to do and after what was completed. Both Chris and Jamal took the time - and then some - to answer my questions, walked me through repairs and ensured everything was functioning before leaving.
- Christy Davis
Mount Airy, MD
Fast, reliable response to warranty work!
- Terry Metzner
Owings Mills, MD
Professional and knowledgeable service, prompt response to requests, and quality workmanship. Offer fair pricing and friendly attitude.
- Raidean Colclough
The company is very good at completing servicing well.
- Emanuel Nixon
Precision is my go-to for all garage services and repairs. We had a garage door opener issue that needed to be troubleshooted. It took a few visits, but the issue was resolved and appropriate repairs were made. The technicians are knowledgeable and personable, and they do great work, which the company always stands behind. I recommend them to any neighbors who ask. Thanks!
- Alfred Guy
Hello The Tindalls! I am not satisfied with $60 I paid with NO service offered. I DON'T KNOW WHAT I PAID FOR. Though the technician was a good man, and he seemed knowledgeable at what is required.
- Benon Ssemwanga
Severn, MD
This whole experience was done on a professional level beginning with the initial phone call, setting the date and time, the arrival of the install team (Craig and Jessie were very professional and extremely talented craftsmen in doing the inspection and providing the necessary work to get our garage door up to operational performance) on time as scheduled. The cleaned up and took away the old opener along with the old springs and cables. This update has made the door function the best it has ever worked. JOB WELL DONE!!
- Russell Gordon
Sparks Glencoe, MD
Tyrone installed my garage door opener today. He was on time and very professional. He took time in explaining how to use it. He did a super job. I would recommend Precision.
- Sandy Lynch
Product:
Finksburg, MD
Tito was polite, punctual and knowledgeable. I appreciate that he gave me options and didn't push for the most expensive option. He was able to perform maintenance on both garage doors even though we called for service on one opener. He was friendly with our talkative 4 year old and was patient with questions we all had. Will be requesting his service again when needed.
- Barbara Geddings
Eldersburg, MD
Tyler came to our house on a Saturday afternoon to fix our garage door. We asked for quotes on 3 different options. He inspected the door and wrote up the quotes. He sat with us and talked through each in detail and answered all of our questions so we could make an informed decision. We are purchasing a whole new system but he made our operable until the installation date. He was fantastic and recommend Precision to anyone who wants quality and dealing with professionals!
- Susie Fritz
Reisterstown, MD
Bobby was great to work with. Very knowledgeable and amazing customer service.
- Elizabeth Regan
Excellent service with fair pricing. Technician was very professional and informative. I only needed a keypad replacement. I will definitely use Precision for future projects. Highly recommend this company.
- Judy Lohman
Baltimore, MD
Fast courteous, professional teleservice making it easy to schedule the same day appointment. Technician arrived on time. Tyrone was friendly, professional, knowledgeable, thorough and he did a full inspection on my garage system in addition to resolving my key pad issue. You've got a fully satisfied customer, Tom Alston
- Tom Alston
Product:
Ellicott City, MD
Tyrone showed up on time and was able to diagnose the problem and fix it in now time at all! Will be using Precision again!
- Melissa
Product:
Glen Burnie, MD
I called today to have service done to my garage door and they were able to have someone come out this afternoon. The technician Craig was very friendly and professional. It ended up being a small job, but he took care of it right away.
- Theresa Mills
Elkridge, MD
Precision scheduled appointment for same day. Tyrone was on time, courteous, professional and knowledgeable.
- Zachary Small
Annapolis, MD
My experience with Craig and his assistant was great! They were friendly, professional, courteous, and so helpful. I wish there was a score of 10++. Thank you!
- Yvette Peters
Pasadena, MD
Great service. The guys came out the same day. Both Craig and Jesse were very knowledgeable and professional. They did a great job and got us back in working order. Thanks to Craig and Jesse for such a wonderful experience. We will be sure to Precision for garage door repairs.
- Lee Weibe
I highly recommend Precision Garage Door Service. They answered the phone when I called. They were on time for the appointment. The technician they sent (Brent) was outstanding and very knowledgeable. Additionally, the garage door opener Brent installed for me is quiet and smooth! Could not have asked for better customer service.
- Chris Porter