Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1980 reviews, averaging 4.85 Stars:
Ellicott City, MD
Odenton, MD
I had a horrible experience with precision, when Tech came to replace my garage door, he brought the wrong doors. When we told him that the door was not what we ordered. He started screaming while finger pointing at us said that we were wrong. After he called his office he realized he did brought the wrong door, but he took our old door out already, he had to put wrong one until he comes back. That was Aug 30th, then 3 weeks later on Sept 30th, he came back to installed supposed to be right door, but again, he brought the wrong door. also, his job performance was unbelievable horrible, many screws wasn't secured, every time we open the door whole frame was shakes, door was not straight, didn't even install safety guard, frame has so much gaps, garage door was kept scrubbing my wood frame (yes it damaged my garage frame)...etc... I do have all the pictures to prove it. Finally, someone else came back on Dec 6th (almost 3 month later) fixed everything the way supposed to be. Means while we couldn't uses the garage door. Infect, I was so scare of the Tect who came out first couple times.
- Kyong Kim
Product:
Severna Park, MD
Keith provided excellent service . He did a nice job, neat and quick.
- John Childs
Towson, MD
Garrett was great! He was on time, worked efficiently, acted professionally and did a good job for a fair price.
- Adam Hitt
Product:
Westminster, MD
Garrett was absolutely wonderful. He was polite, worked quickly and efficiently. The company scheduled service quickly. Top notch service all the way around. Would definitely use this company again.
- Eva Coppersmith
Crofton, MD
Tech was very friendly and knowledgeable,did a great job,thank you
- Wanda Sullivan
Product:
Gambrills, MD
The job was completed quickly and my garage door is working fine.
- Marc Felton
Product:
Columbia, MD
you was very professional and friendly explained every thing
- Susan Awad
Monkton, MD
Jeff (the technician) is knowledgeable, courteous and dedicated. He came in in spite of late hour, diagnosed and discussed the problems, and promptly fixed the garage door.
- George Hoche
Owings Mills, MD
I contacted Precision Garage Door late in the afternoon when my door broke and they had me scheduled for 1st thing the next morning. They provided me the name and picture of the tech who was coming. The tech called and said he was on his way and when he got here he reviewed the situation and gave me an estimate of the repair costs after he explained when was wrong and how he was going to fix it. I also asked the cost of a new door opener and he explained the various types available and the differences as well as cost. I had a new opener installed and when all was said and done the cost was what was quoted to me at the outset of the work with no hidden cost or added sales pressure to buy more. I appreciated the professionalism of their organization from the time they answered the phone to the complete service work.
- Bob Dubit
Annapolis, MD
I called because the reviews of this company were so stellar. The lady that answered the phone was so kind and helpful, and she was able to schedule me for service that same morning. The tech that greeted me on time was also very kind, and went above and beyond to repair my damaged garage door and even taught me how to maintain the door in future. He even assisted me in reprogramming the outdoor pass code and tightened a light bulb on my motor I didn't even realize I had! He was thorough in explaining the price of parts, labor, etc.. 12/10 will call again if I need help with my garage door.
- Kaitlyn Rao
Product:
Columbia, MD
Barry was very good. I was impressed with his expertise.
- Juan Pagan
Ellicott City, MD
We were in a pickle, the garage door motor was acting up and we settled on the house the next day. We called and got scheduled immediately. The tech, Derrick arrived, diagnosed the issues and fixed them. He completed some preventative maintenance on the unit and made sure the safety features for the new owners were functioning properly. Derrick was extremely polite and professional. If we were not moving out of the service area, we would make Precision Garage Door our company of choice. Thank you PGD. Ellicott City Chausse's
- Michel Chausse
Baltimore, MD
Great response and fixed the issue quickly. Would recommend if you need any garage door repairs.
- Susan Wilfong
Eldersburg, MD
Technician was very professional and courteous and did the replacement work promptly. Highly recommend!
- Robert Jacoby
Product:
Hampstead, MD
Service Man (John ) was on time, Explain what to look for in worn parts & how they work against ea. other. The door was fixed in a very timely manner. I am very happy that I choose them for my repairs.
- Mike Rhoten
Product:
Finksburg, MD
Once again the service technician,was friendly, knowledgeable, efficient, and neat. His work went quite rapidly with no hesitation. Derrick was technician. Will recommend Precision to anyone in need oof garage door service or replacement.
- David Smith
Westminster, MD
Derrick just left our house and did an amazing job servicing our double garage doors!! We spent hours trying to do it on our own, it Derrick took little time in quickly identifying the issue and fixing it. He reset our passcodes on the doors, and fixed the sensors. He even went above and beyond by replacing a 5 year old latch that we didn’t even speak of and also greased the tracks. We had infinity garage door company come out a few weeks ago and they tried to scam us, so we appreciate precision garage door company for having such a great technician. Thanks!
- Chris Campbell
Severn, MD
Once we got past a difference on the appointment time. all went smoothly. Your tech. was very helpful, did his work and was on his way. I will use your firm again.
- Doug D.
Crofton, MD
He was very knowledgeable and he took pride in his work. He showed me everything he replaced and he gave instructions on how to lubricate to maintain the mechanism.
- Andrew Clemmons
Product:
Owings Mills, MD
Quick response, quick service. Great job will use again.
- Bill Reynolds
Fulton, MD
i called Precision because the wire came off of the pulley. Precision sent out Keith who made the necessary recommendations in a very professional and proficient manner. Within an hour the garage door was fixed and operating. I appreciated Keith's honesty, integrity and professionalism.
- Lilly Lehnert
Product:
Baltimore, MD
Precision is responsive, timely, and does excellent work. A spring broke and the door was unusable. Barry was dispatched quickly. He gave me advance notice when he would arrive, quickly assessed the situation, and did a thorough job explaining what needed to be done, the options, and the cost. He got the repair done quickly, showing me what he'd done how to maintain it. He clearly understands what customer service is.
- Michael Tan
Severn, MD
Barry did an outstanding job installing my door opener in the past, so I decided to call Precision to repair my door springs. As usual Barry was on time and did an outstanding job. I hope all your employees in your organization are of Barry's caliber. Barry is very knowledgeable and a professional.
- Reginald Madden
Columbia, MD
5 star service!
- Carla Mcgrain
Product:
Catonsville, MD
Service was great Tech was very Professional . answered all concerns .
- Bonnie King
Product:
Severna Park, MD
We called Precision because they had installed our door in 2013 and had done a fine job. When the spring broke and my car was stuck in the garage Precision sent Barry the next morning. The work was done quickly and efficiently. The door now works perfectly.
- Glenn Klavans
Product:
Ellicott City, MD
Derrick was on time and did an excellent job. He fixed the safety cable on one of our garage doors, checked/tightened the bolts (both doors), and re-nailed the lower part of one of the "facing borders" that had separated.
- Jerry Ward
New Windsor, MD
Technician showed up at stated time he was good but for $1700 for 1 door opener I believe I was taken to the cleaners
- Hugh Downing
Product:
Owings Mills, MD
Extremely professional. They care about their work. Derrick is great. Can't say enough good things.
- Ed Dreiband
Rick G. was great. He fixed the problem right away and explained why the pulley came off the guide bracket.
- Jennifer Neugebauer