Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 2033 reviews, averaging 4.85 Stars:
Manchester, MD
Pikesville, MD
I have been recommending Precision to everyone who might need a new garage door. Outstanding service.
- Lee Mintz
Product:
Crofton, MD
This is the second time I have used Precision garage door service. The service guy was professional and knowledgeable. He laid out the options to me, finished his work in a timely manner, and even wiped the few finger marks left on the outside of the garage door before he left. Highly satisfied with this company so far. Would contact them again for future needs.
- Texin Li
Product:
Westminster, MD
Professional service
- Will Buckingham
Columbia, MD
On time with super professional service by Ben Barry. Made sure I understood how garage doors worked prior to performing the inspection. Showed me exactly what needed to be done with options. Also advised me on proper care in future. Would call again for service!
- M.E. Clagett
Product:
Pikesville, MD
Ur service rep rick was very thorough and fast, courteous
- Gary Belle
Product:
Baltimore, MD
Wow! Just WOW! People talk about great service, but that usually means just adequate. But Precision goes WAY above and beyond from the on-line chat when I scheduled this appointment, to the amazingly competent, polite, punctual, professionalism of our tech Rick G.--he is impressive and then some. The appointment was when promised, Rick called when on his way, and showed up exactly when expected. He got right to work and almost immediately recognized our problem. He took the time to show my husband where and how our issue occurred and resolved it perfectly.
- Deborah Debella
Finksburg, MD
I was very pleased with the service by Rick G. He was polite and answered my many questions. I felt like I had excellent service when he left and all the repairs had been completed. Thank you!
- Diana Hawk
Severn, MD
Outstanding Service
- Jeff Johnson
Product:
Ellicott City, MD
I called Precision on Friday afternoon and the service technician, Rick, was at my house in approximately 15 minutes. He diagnosed my garage door problem, installed a new garage door opener, programmed our vehicles to the new unit, and was very friendly, professional, informative, and helpful. Thanks for responding so quickly and taking care the problem. Rick and Precision Door Service were outstanding and that is why I am giving them a 5 Star Rating. Thanks again, Frank Ecker
- Frank Ecker
Product:
Eldersburg, MD
Fantastic service! Called at 4pm the day before and the garage door was fixed the next day by 11pm. Repair technician was courteous, knowledgeable, and respectful of time and costs!
- Rachel Sternberg
Severna Park, MD
Thank you Precision and Barry for your service call today. No repair was necessary, since it turns out, I didn’t understand all the features of my remote which, inadvertently I locked it...thus it didn’t work. Barry very professionally explained the problem. Then to my astonishment, he said there would not be a charge. What a wonderful, professional company that I will definitely use again, should the need arise. AND...a real person answers the phone...not a recording. Just another benefit. I encourage all to use this company fir excellent service.
- Doreen Rath
Baltimore, MD
As always, our technician (who was Rick this time) was knowledgeable, prompt, and courteous. He quickly diagnosed the problem and fixed it. We have used your service several times and are always happy with the service. Our only complaint this time is that the fee just for the *visit* was $195.00. That seems much higher than we have paid before. Again, Rick was terrific, but the base charge was high.
- Kathy
Owings Mills, MD
Thank you ! The service was wonderful,the service man , Rick,was so professional and very kind ! I.will spread the word
- Estell Siegman
Columbia, MD
Staff were all friendly, helpful, competent, and professional. Hardware looks good and seems to be of good quality. I'm not qualified to comment on their prices.
- John Maryak
Product:
Finksburg, MD
I am a repeat customer. Same tech as my first repair. Tech had the springs replaced in no time.
- Michael Jones
Product:
Severna Park, MD
This is the second time I have used this company and both times they were prompt and courteous and I was given good service. Plan to keep using them in the future.
- Pat P
Randallstown, MD
Rick as my installer he did a great job explaining what he had to do and the best way to get it done he was fast courteous and we he completed the job he explained what he did and the warranty information. I give his services a 5 star rating
- Greg Neal
Product:
Columbia, MD
Door broke late Saturday and Precision was there Monday. Great service.
- James Ball
Product:
Sparrows Point, MD
We couldn't get our garage door to open up and get our car out of the garage, Rick showed up from Precision garage door and took a look at our springs and said that they were busted, he replace the springs and oil the tracks and was kind and courteous and I would recommend him to anyone in the neighborhood.
- Leroy Warlick
Product:
Ellicott City, MD
Rick G did such a great job. I not only found him an expert technician but a friend too. He was nicer than my words, just super nice.
- John Salehi
Product:
Annapolis, MD
Expensive but Sherman was excellent, Professional, informative and very helpful.
- Amy Krimm
Columbia, MD
All of my contacts with this company were with very professional staff. Chris did a great job of installing my new garage door. He explained everything to me in a very easy-to-understand manner, and seemed to take pride in his work.
- Gino Dercola
Towson, MD
Rick was very helpful and explained everything about my new garage door opener before he installed it. He went over everything about operation of the new equipment before he left.
- Patricia Baker
Annapolis, MD
This is the second time I have had service by Precision Doors and I recommend them highly. And both times the same technician came and he is WONDERFUL - thoughtful, quick, efficient. Can't say enough good things about him, your company and service. Thank you so much.
- Dalitta Rothstein
Baltimore, MD
We were impressed by the Prompt and courteous service from James Q.
- Barbera Bessalel
Cockeysville, MD
Have used Precision for all my Garage Door services both homes I have owned over the last 20 years. Prompt professional service every time. Service Tech's A+ in experience and expertise. Highly recommend.
- Joseph Allio
Product:
Crownsville, MD
Fantastic service. Arrived on time. Diagnosed and explained the issue. Quoted the repair and provided no pressure to accept the service immediately (even though I did). Repair was made and demonstrated before leaving. Definitely recommend.
- Mike Danick
Woodstock, MD
Have used Precision a couple times. Both were very pleasant experiences. I feel they not only did the required work, they went above and beyond the minimum to enhance the final result and leave a lasting positive impression. Previously had used another company of “fast talking shills” who did a minimum repair but a major price scam. Precision was total opposite - excellent work repair experience with a special noteworthy performance by service rep Derek (spelling?).
- Walter Foster
Annapolis, MD
Amazing service from the moment I sent an email at 9:37 pm on a Saturday and got a response within 10 minutes to the moment Derrick came out to my house to replace a broken spring above the garage door. I am thoroughly impressed with every aspect of this company. They demonstrated excellent communications skills (huge on my list), offer prices that are extremely competitive (maybe even the best), and operate a professional staff of technicians (assuming all are as top-notch as Derrick). But that's not all. Derrick noticed the garage door had a slight crack along the top edge and dead center when he completed the job and was testing the operation of the spring. He immediately placed an 8' section of angle iron across the top of the door and it now opens smoother and seals tighter than it has in a long time. Great attention to detail, great customer service. Precision Overhead Garage Door Service has earned my business and loyalty.
- Bill Longenecker
Excellent service. Came out next day.
- Dan Boone