Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1927 reviews, averaging 4.84 Stars:
Rosedale, MD
We appreciate your business.
Ellicott City, MD
Great website.
- Robert Marsili
thank you!
Woodstock, MD
Showed up and could not find the problem with my unit. Was going to suggest it was the logic board, which had already been replaced, and then was not able to determine what was wrong. Verified the wiring on the board, made sure the door was manually operational, and then said he didn't know what was wrong and suggested I contact the manufacturer. Paid the service fee, for no real service and I'm no better off than when I started.
- Jeff Six
We are sorry we were not able to correct the problem. Our technician still believed it to be a logic board dysfuntion.
Nottingham, MD
Prompt, efficient service. Got a second opinion on what the problem was, and got the new part ordered right away (even though it was a Saturday). Fast, fabulous work. Mike C. went out of his way to give me some other maintenance instructions, too. Thanks!
- Melissa Madsen
Thank you for choosing Precision Door!
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Gwynn Oak, MD
Very professional experience. I will refer any person with garage problems to them. I highly recommend Precision.
- K Kelly
Thank you for choosing Precision. We appreciate your business.
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Columbia, MD
Mike did an excellent job, as far as I could determine, replacing the garage door springs & safety cables. However, he failed to address the problem of the door rubbing against the top of the frame when it was raised & lowered. That problem caused the door not to close completely, and left a gap of 2-3 inches on one side of the door. This problem only occurred after the spring broke. Mike thought that the frame needed to be planed. But, after I tried planing the wood, I realized that the door was rubbing across 2/3 of the top frame, and there was no way this was the source of the problem, so I contacted Precision Door, again. This time they sent out the installer, Darrell, and Darrell realized that one of the brackets holding the top roller in place had bent significantly enough to cause the rubbing. After he straightened the bracket, the door opened & closed without the rubbing, and the gap at the bottom was reduced to less than an inch on one side.
- Ann Farley
Thank you for allowing us the opportunity to correct any problems you have with your door.
Lutherville Timonium, MD
Fast,the lady in the office was very good,the guy that fixed it has been here before,so every thing went perfect.
- Michael McCall
We appreciate your business.
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Essex, MD
Response to my call was faster than i expected,technician was on time and was polite and businesslike,he started on repairing my garage door right away and told me i need to lubricate it twice a year,i did not know that.The door works like it should and is much quieter than before.I thought the cost of the repair was reasonable. Thank you.
- Brigid Sennett
Thank you for choosing Precision for your garage door needs. We appreciate your business.
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Reisterstown, MD
On-time and very friendly. Got the job done with no issues. Very good service.
- Jim Trotman
Thank you for your kind words. We appreciate your business.
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Dundalk, MD
Mike C replaced a drive gear & tested door operation which was good. Yet, after a few cycles the door does not open fully. I am currently waiting for Mike C to call. If I don't hear from him soon, I will be calling the office AGAIN!
- Peter Lapetina
We are glad we were able to take care of this problem. In the future, please call the office directly.
Annapolis, MD
It started off with me calling different companies to have someone come out to give an estimate. Reading reviews and speaking with the companies themselves and looking at BBB ratings. Precision had very good reviews and A+ ratings with BBB and their staff answering the phones were very professional. UNLIKE ALL of the other companies in the area I called that serviced Annapolis. This is one of the main reasons I chose them. Alan was our technician and he was very professional and knowledgeable when asked questions. He did a great job in a very timely manner and I would highly recommend this company and Alan to anyone of my good friends. Great job and keep up the good work.
- Melissa Sheppard
Thank you for your kind words about Alan and Precision Garage Doors. We appreciate your business!
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Pikesville, MD
Thank you for sending a technician promptly, the next day. I appreciated the "heads up" features of your service. The e-mail to underscore the time and date for the service and the tech's call before arrival. The garage door would not shut. It kept on going up, and not completely down. Though it might have been a simple job for your technician, the fact that the door would not close was a invitation for robbery and/or rodents. Should someone ask for a recommendation, if they needed service, I would not hesitate to mention your company as a reliable and professionally managed service.
- Phyllis Karpe
Thank you for your business and your comments.
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Westminster, MD
I have used Precision twice prior at my former location so naturally it was an easy decision to call again for service yesterday at my new home to replace broken spring. While cost is always an issue with any outfit, I am confident in the service I get through Precision so don't mind paying a premium. Plus I called yesterday morning and the technician was out by 2:30 pm. and the door was operable in about 10 mins. Thanks again for competent work.
- James Ball
Thank you for your business. We appreciate your comments.
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Baltimore, MD
Mike C was quick and thorough and knowledgeable. He called when he was on his way, which we really appreciated. Would definitely use Precision again.
- Lauren Caro
We look forward to seeing you again! Thank you.
Columbia, MD
Mike arrived around his scheduled time window (called within the window to let me know he would be about 5 minutes late) and he got all my remote openers working. I am thrilled.
- Karen Keane
We're thrilled, as well! Thank you!
Ellicott City, MD
Mike C called ahead and arrived at the time he promised. I called at 11:30am and he had the door fixed by 2pm, same day. Knowledgeable, polite and very efficient. He replaced the springs, lubricated all moving parts, adjusted the door and educated me on how to maintain the system. Thank you for excellent service, Mike and Precision Door! I will recommend your company to friends and neighbors.
- Amy Clemens
Thank you for your kind words. We look forward to serving you again.
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Lutherville Timonium, MD
Service was requested to address two problems: 1)a door that didn't close completely and 2) a broken part, for which I had already purchased a replacement, that needed replacement. The first issue was almost immediately diagnosed as a door the that was rubbing against the lower part of the door frame. The frame was lubricated which corrected the problem. Long term it was suggested that the frame be sanded to provide more clearance (which I'll do soon). 2) The replacement part was installed by disassembling the guide tube, slipping on the replacement guide and re-assembling the guide tube and adjusting the chain. Adjusting the door to the proper up and down range took some doing but was ultimately done well. Mike (I don't know which one) was knowledgeable, patient and carful in the way he approached the work. By the way, I searched the internet for someone to call for the repairs and selected Precision because of the emphasis the web site placed on quality products used for replacement and repairs, as opposed to an emphasis on low price.
- Don Vrooman
We appreciate our customers. Thank you!
Crofton, MD
Mike was on time and very professional, new what needed and corrected the doors. Sincerley Ron Webb
- Ron Webb
Thank you for your comments.
Owings Mills, MD
Mike is the best..friendly person Thanks again
- Tahlea McNeil
We think so! Thank you!
Sykesville, MD
Mike arrived exactly when he said he would and diagnosed the problem correctly in under a minute. He had the replacement gear needed for the repair with him and fixed it quickly, after telling me exactly how much it was going to cost. He also reviewed routine maintenance with me (as he was doing it) so I could do it in the future. Overall much better than I expected, and I'll be using Precision in the future.
- Robert Campbell
Thank you for choosing Precision!
Reisterstown, MD
Great experience, same day service for a repair reasonably priced fast and professional. Would readily recommend precision door without hesitation.
- Robert Biggs
Thank you for choosing Precision for your garage door needs.
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Westminster, MD
Mike C showed up on time, diagnosed the problem quickly, and gave me an accurate quote on the repairs from the start. He not only made the repairs, he made adjustments to the door and educated me on how and what to do to maintain the door. I would highly recommend Precision whether it is for a repair or a whole new door. Thanks Mike!!!
- Joe Salem
Thank you for your kind words about Mike. Our customers love him!
Crownsville, MD
Don't know if my wife already provide a feedback but I was very pleased with the results and the professional and know how attitude from your technician. I will use you guys again. On another note we need a weather strip for the bottom of our garage door and someone was suppose to get back to us on this. Please provide a place to pick up or how to get the strip. Again thanks for a job well done!
- Frank Sanchez
Thank you for your business. We love our customers!
Lutherville Timonium, MD
Alan did a great job....arrived on time, quickly completed the job and was well mannered.
- Ellen Voelkel
Thank you for your business!
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Ellicott City, MD
A service appointment was made just within one day of my call to Precision; Technician Mike C. arrived, on time, and quickly diagnosed/rectified track sensors issue. Doesn
- Mike Schneeberger
Thank you for choosing Precision!
Stevenson, MD
Have used you before
- Susan Brenner
Thank you for your continued business.
Crofton, MD
My wife found your telephone no on her I pad. I will give you on all phases of the job a 5. It was quick and done very professionally .mike e did the work and did it very professionally. People like him do not come around very often in today
- Alice Tarpley
Thank you! We love to hear comments like yours.
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Office Manager: Mike E
Mount Airy, MD
Mike C was our technician and he replace the springs on a large garage door. He explained the cost prior to installation and went the extra mile by tuning the other parts of the door to make it work perfectly. We appreciate Mike
- Sam Grese
Thank you for your kind words about Mike.
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Windsor Mill, MD
very good service.
- Marie Roelecke
Thank you for choosing Precision!
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Crofton, MD
Called in for a service call since my existing garage door opener was broken. Barry came out on time, and gave me a half hour heads up on his arrival time. He assessed the issue, and provided several options, including replacing the garage door opener. Upon selecting a new opener, he had it installed within a hour. The install was professional, and works great. I would highly recommend Precision Doors to anyone requiring a service call or new garage door opener.
- Jamie Wu
Thank you for your kind words about Barry. We appreciate our customers.
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Quick and efficient service.
- Cheryl Foley