Garage Door Repair in Baltimore Metro Area - Page 54

Joan Wharton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

THE TECHNICIAN WAS VERY FRIENDLY, HOSPITABLE AND EXPLAIN EVERYTHING VERY THOROUGHLY. I HAD OPTIONS TO CHOOSE FROM AND WAS ABLE TO VIEW THE OPTIONS, LOOK AT THE WORK AND THEN MAKE A COMFORTABLE DECISION. SO FAR I AM PLEASED WITH THE RESULTS.

Walter Conolley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had precision door services come to reattach the rail which controls the opener. The service tech. Preston found other problems that I was not aware of. He performed all needed repairs in a timely and professional manner. I would highly recommend this company to all my friends.

Stephen Freedman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Needed new motor. Fast and professional service! Outstanding company will use for any future needs.

Jacqueline

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We found the advertisement for your company online. It was very informative about the services you provide. I like the technicians that came to access and fix by broken garage door. Preston and John we very helpful explaining things to me and efficient at their jobs. They had to order some parts and gave me an estimate. About 2 weeks later they sent Olaniyi and Timmy to complete the garage door repair. They did an excellent job. I would recommend this company to anyone who needs a door.

Bridget Senior

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called the referrals from my neighbors. All 3 companies were booked for the day,and offer appointments for the next day...I was looking at not being able to get to work.. I started calling companies listed in the yellow pages. I called Precision. I was told , they were booked, but schedule me with an emergency appointment which would mean a service could be completed after 6 pm with,an extra cost.. I agree to wait. An hour after the conversation,the General manager called. He heard my conversation with dispatch,.. He dispatched a contractor who came 1.5 hour after talking to the dispatcher. The fee was LESS than the competitors... I highly recommend this,company

Angie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional, prompt and explained how the repair was going to be completed.

Larry Waterbury

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wonderful service recently to repair my opener. Very helpful, friendly, professional service man. Thanks

Chris Fiorucci

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David Gonzales arrived within the prescribed time band, and immediately assessed the door operating issue (belt - door alignment) and had the necessary parts to quickly and effectively make the repair. All worked well and as expected.

Ellen Levy-gray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician, David, was honest when the problem took 10 seconds to repair. He paired my vehicle to my husband’s door, which we have not been able to do for 3 years.

Linda Shinderman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came on time. Gave an estimate. Completed the job. Very pleasant and professional. Thank you

Georgetta Robinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service

Samuel Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called your company last night when our garage door did not work. Your technicians were here in the morning and did an excellent job installing a new opener, springs, cables, etc. in only a couple of hours.

Bernie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job! The technician, who was courteous and knowledgable, was on time and completed the repairs in about 30 minutes.

Joseph Davolio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry did a great job. He took time to explain the process in detail. His experience and knowledge are obvious. He is a good man.

Phillip Fratesi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

These folks are great! I called on Friday afternoon. They were here on time on Saturday morning. Rick the technician was super helpful by giving me some maintenance pointers, such as simple lubrication. I may try that but for anything more serious, I'll definitely call Precision again. 5 Stars for sure!

Swati Desai

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Actually I did not choose Precision as your employee gave me an estimate of $704 for a job that should be about $280-$325 - I had done my homework so I knew what the project would cost me.

Chris Fiorucci

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Field Service Technician did the following: 1. Called Ahead to notify of arrival time 2. Removed inoperative door opened 3. Installed New Garage Door Opener 4. Assisted us with Vehicle Transmitter to Opener Programming

Terrence Farmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Probably the best customer service I ever had.

Adolfo Alonzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast worker honest respectful highly recommend

John Sargeant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service Technician (John) VERY professional, courteous, and efficient.Called pre arrival. Price is not Low end, but fairly representative of service industry. New springs, bearings, rollers for 2 doors. John very instructional on future, preventative care. Answered all questions with enthusiasm.

Sharon Vidrine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very efficient, friendly service. The price was reasonable too, especially considering the service was on a Saturday.

John Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Timely and excellent service. Very knowledgable and extremely courteous technician.

Jeff Grimes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would have wanted to give a better review. This was my second time getting service from this company. Again I was disappointed In the time slot they had given me. Once again between 12:00pm - 4:00pm. Just for them to show up at 6:25pm? I called them thru out the day to check on my appointment and same answer was given each time. When I called at 3:35? They said he still had two calls in front of me. I said can you call the tech and verify he will make it. Before she called them I asked if there was a opening the next day, and she said yes between 8am-12pm. I said check with your tech before we make that decision. So in short I waited for the tech. Around 5:45pm? I called again and they said OH HE WILL BE THERE WITHIN 15-20 min. He did show up, the young man apologized for the company and said I was cancelled on his work order. The tech did great work. All he had to do was replace wire cable. 15-20 min and he was done The cost did not match the supplies and labor.

Jennifer Neugebauer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rick G. was great. He fixed the problem right away and explained why the pulley came off the guide bracket.

Kyong Kim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a horrible experience with precision, when Tech came to replace my garage door, he brought the wrong doors. When we told him that the door was not what we ordered. He started screaming while finger pointing at us said that we were wrong. After he called his office he realized he did brought the wrong door, but he took our old door out already, he had to put wrong one until he comes back. That was Aug 30th, then 3 weeks later on Sept 30th, he came back to installed supposed to be right door, but again, he brought the wrong door. also, his job performance was unbelievable horrible, many screws wasn't secured, every time we open the door whole frame was shakes, door was not straight, didn't even install safety guard, frame has so much gaps, garage door was kept scrubbing my wood frame (yes it damaged my garage frame)...etc... I do have all the pictures to prove it. Finally, someone else came back on Dec 6th (almost 3 month later) fixed everything the way supposed to be. Means while we couldn't uses the garage door. Infect, I was so scare of the Tect who came out first couple times.

John Childs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Keith provided excellent service . He did a nice job, neat and quick.

Adam Hitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garrett was great! He was on time, worked efficiently, acted professionally and did a good job for a fair price.

Eva Coppersmith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garrett was absolutely wonderful. He was polite, worked quickly and efficiently. The company scheduled service quickly. Top notch service all the way around. Would definitely use this company again.

Wanda Sullivan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was very friendly and knowledgeable,did a great job,thank you

Marc Felton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The job was completed quickly and my garage door is working fine.