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about Precision Garage Door

Precision Garage Door of Baltimore
has received 2048 reviews, averaging 4.85 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 05/23/2015
Garage Door Opener Install
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very happy with the service I received from the tech 'Barry', this was the second experience using Precision and Barry, and he was the reason I completed purchase of the openers. The initial call to Precision sent me to a 'call' center, and frankly they didn't know answers to my questions, and had to have a manager call me to answer. I could've called another company in the mean time, but I didn't, I would like to see the person answering the phone be able to answer questions from customers. In fact, they gave me wrong info on the warranty I relied on Barry to answer further questions and he does so in such a detail manner and so polite, it was so nice! He installed two new openers that are awesome.i will certainly recommend precision and Barry to everyone! Thank you so much!

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A Response from: Harry

Barry is great! Our customers love him. We appreciate your repeat business.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They were awesome. Came out within 3 hours of us calling in and were so nice' we would definetly use again!

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A Response from: Harry

We appreciate your business.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian did a meticulous job. Our garage door is working perfectly.

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A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Broken on Friday, fixed on Saturday. What more could you ask for

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A Response from: Harry

So glad you are pleased. Thank you!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you so much Mike C! He was patient, professional, kind, and fixed our door like new again. He came at the exact time he said he would - extremely understanding and reliable. We've already been recommending him and this company to our friends for future garage door needs. Extremely pleased!

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A Response from: Harry

Our customers love Mike! Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike was great at explaining how to properly care for your garage and really QUICK at completing the task.

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A Response from: Harry

Our customers love Mike! Thank you for your business.

Service Provided:
Garage Door Opener Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When my Liftmaster door opener came to a grinding halt I called the company number, had to deal w/ their automated directory, entered my zip code and was given but one dealer to choose from. They booked me about 5 days out and had zero interest in doing any better than that. Skipping the company dealer finder I googled Liftmaster dealers and am tickled to death to have found Precision! They were out the next morning, as promised and their technician [Brian] called me when he was about 15 minutes out. Brian was great, offering a range of solutions from outright replacement to simple repair of the unit + some other recommended maintenance. I was very pleased and I believe you will be too.

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A Response from: Harry

We are tickled that you found Precision as well! Thank you!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Door broke Saturday and found "Precision Garage Door" on Sunday. Made appointment for first thing Monday. Everything went as planned. Appointment made easy and service was fast. The price seemed high but honestly I never got quote from anywhere else so I'm assuming it would be comparable to other companies.

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A Response from: Harry

We appreciate you business! Thank you!

Service Provided:
Broken Garage Door Spring Repair

1 2 3 4 5
Date: 05/09/2015
Garage Door Opener Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called to take care of an issue of our remote controls were no longer closing the door from the vehicle outside the garage. I bought two new remote controls at $50 each, and they are harder to deal with than the previous remotes. I was told you need a straight line for the signal to work, that the opener was too far away to pick up from the street. It worked before when we installed it, but it still doesn't work for us now.

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A Response from: Harry

With so much interference in the communities, it is sometimes difficult to get a good signal.

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Found Precision via Home Advisor. Had 2 garage doors and 1 opener installed. Very pleased with the entire installation process. The technician was professional and proficient. I would not hesitate to recommend Precision to interested parties.

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A Response from: Harry

We appreciate your comments and your business. Thank you!

James Q Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Installer: James Q
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike called to let me know he was on his way. He arrived on time and showed me how to operate the garage doors on the house I just purchased last week. He was very helpful and polite. Thank you Mike!

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A Response from: Harry

Thank you for your business!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found your service on the internet and because of the excellent reviews, I decided to call. Barry showed up at the agreed upon time. He explained my options so that I could make an informed decision. He performed the repairs quicker than I thought he would. His work was exemplary. He was courteous and most professional. You have a gold five star employee and company.

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A Response from: Harry

Thank you for your comments. We appreciate our customers!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian came to provide follow-up service on our garage door. He was very professional, knew his business, communicated clearly and was obviously committed to making sure the door operated correctly and that I was satisfied. It has been a pleasure to deal with the Precision Door Service.

-

A Response from: Harry

We appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The whole experience from making the appointment to the repair work done by Barry was 1st class. The options on the repair work were explained upfront, and Barry quickly fixed the door. The workmanship was neat, and the work area completely cleaned up when the repairs were complete. Barry was helpful, and explained things about both the door and garage door opener that I greatly appreciated. I would highly recommend Precision Garage Door and Barry for your next garage door repair needs.

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A Response from: Harry

Thank you for your comments about Barry and Precision Doors. We appreciate your business.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

You guys really are great. So door won't open and I grab the phone on a Saturday at 6:30P. Woman who answers couldn't have been better: reassuring, efficient, clear, repeats details, gets all the information right the first time. No sense of impatience, boredom, usual mediocrity encountered in such cases. Less than twenty-four hours later Brian shows up with a smile and everything he needs to make the repair. He explains everything, is friendly, quick, most efficient. Walks me through how to test tension, operate the bypass for the opener. And when I ask about a warranty from a door replacement job five years ago, Brian adjusts the bill to cover a part replacement. Fantastic. Again: hope never to have to call you guys again, but I would not hesitate to call with a problem or to recommend Precision to anybody in need of great service.

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A Response from: Harry

Thank you for your comments. At Precision, we try hard to make every experience a pleasant one.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service and would highly recommend to anyone needing fast reliable service. Mike the repairman done a great job (fast & efficient).

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A Response from: Harry

Thank you for the recommendations and your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was my first garage problem so I didn't know who to call so I did a Google search and found your site. The design of the site and the reviews made me feel your company would be the best for me. When I called for an appointment the person I spoke with was very friendly and professional. My call was later in the evening and I was told I would have a technician at my home around noon the next day. Barry called me to say he was on his way and arrived before noon. Barry was very customer centric and suggested different levels for repairing my door. I was amazed at how quickly he repaired my garage door and the quality of his work. He showed me in detail what he did and even showed me the old parts. I will certainly use your service again if needed and would request Barry. I will also recommend your company to others that may also have a door problem.

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A Response from: Harry

Thank you for taking the time to write a review about Barry and Precision. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

MIke was quick and on time. He called to say he was on his way. He assessed the problem and fixed it quickly. Lubricated and inspected the whole door, and also my second door even though it wasn't having any trouble. Very reasonably priced service. I had called Overhead Garage door company as well and they wanted almost $200 just to come out!I would recommend Precision doors to everyone!

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A Response from: Harry

Thank you for your comments and your business.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry C did a wonderful job! He explained what he was going to do and gave me the cost. Problem resolved in less than 10 minutes. Very happy with the work done!

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A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike the service tech called me to inform me he was on his way.. he was here between the hours they said they would be here. When Mike showed up he was here for about 30 minutes had my new garage door spring hooked up garage door running.Great company to do business with I appreciate your help you were here within 24 hours and my garage door is up and running.Great company to do business with. I appreciate all your help.Thanks Bob

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A Response from: Harry

Thank you, Bob! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike C was the technician and he was fantastic in personality and precise in his work. Mike is obviously a man who loves his job and is very good at it. Several repair issues were present with my overhead garage door, including a broken spring. Mike had it all done and working better than ever in 30 minutes. Very impressed. Will keep Precision's phone number taped to the garage door.

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A Response from: Harry

Thank you for your business and your comments.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision installed two new garage doors and two new garage door openers on our home. The new garage doors look very nice and are in a carriage house style with supporting hardware. They are very quiet and smooth when opening and have motion sensors to turn on the lighting. We are very happy with the service, they came on time and overall the job took about 5 hours. The technician clearly knew what he was doing and took quite a bit of time to explain all the features and how to use them.

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A Response from: Harry

We appreciate your business. Thank you for your comments.

James Q Service Provided:
Install Garage Doors

Product:
Garage Doors

Installer: James Q
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called on a friday to ask for someone to replace broken torsion spring on our garage door. made appointment for the next day, saturday afternoon. Mike , the tech. called in late morning to ask if he could come earlier and after giving the ok, he arrived about 10 o'clock and was finished by 11. He was very pleasant and professional, I would call them again next time my garage door needs service.

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A Response from: Harry

Thank you for choosing Precision for your garage door needs!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Convenience method of making the appointment in the evening the same day our garage door broke. Very courteous and friendly representative and informative website with appointment reminder sent via email. Mike C was our technician who came on time and was very knowledgeable. Fixed my garage spring quickly and suggested how the garage door can be maintained. The technician was very personable and offered reasonably priced services. I’d recommend Precision for any garage door needs.

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A Response from: Harry

We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The tracks on my garage door were accidentally bent on one side causing my garage door to literally roll off the tracks. (Side note.... don't try fixing an overhead door yourself.... its more complicated than you can imagine.) At 5 pm I called and was scheduled for the next morning service. Derrick and his assistant came out. Instantly, Derrick took charge. An outstanding quality! I could tell he had 12 years of experience in Overhead repair and customer service. He communicated what needed to be done and went to work. At each point of the process, he communicated what he was doing and assured me my garage was going to be back to normal. The truth is.... he put it back better than normal. He tightened a few cable wires and now the garage rolls up better than it did before. Derrick Thank you! I will recommend you to anyone who needs garage door service.

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A Response from: Harry

Thank you for taking the time to review your experience. We appreciate our customers!

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike was very quick and good. I had a lot of questions and he answered them all for me. Fixed my door works great now. A++++

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A Response from: Harry

Thank you for your comments about Mike. We appreciate our customers!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The tech finished in about 20 minutes and did a great job. He made sure that we understood how the openers worked.

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A Response from: Harry

We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

One day service, excellent support. Could not ask for more. Thanks

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A Response from: Harry

We love our customers!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick,fast and efficient. Thank you Mike C

-

A Response from: Harry

Thank you for taking the time to review your experience.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry and his partner were efficient and friendly. On installation day, Barry called twice to give me a narrower arrival window and then an estimated arrival time as he drew closer. They solicited my opinion on placement of switches and lights, walked me through testing all the equipment, and cleaned up after themselves.

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A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

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Annapolis Area

(410) 970-6439

(410) 970-6439
Baltimore Area

(410) 513-9450

(410) 513-9450
Columbia Area

(410) 988-6205

(410) 988-6205
Reisterstown | Towson Area

(410) 989-2290

(410) 989-2290
Severn | Glen Burnie Area

(410) 921-9369

(410) 921-9369
Westminster Area

(410) 753-2133

(410) 753-2133
Precision Garage Door of Central MD
Office: 410-633-9130
1400 Parker Rd
Arbutus, MD 21227
Precision Garage Door of Annapolis
Office: (410) 423-0377
65 Old Solomons Island Rd
Annapolis, MD 21401

Licenses

MHIC Lic Number
138079
D.C. License
420220000112