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about Precision Garage Door

Precision Garage Door of Baltimore
has received 2042 reviews, averaging 4.85 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Internet

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A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

After calling Precision to have our garage door's broken springs replaced, the technician was at our house an hour and a half later. Quick, knowledgeable and efficient! I will definitely use and refer this outstanding company in the future.

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A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician that came was very knowledgeable and fixed the door springs in a timely manner. I did feel the price was a bit high but then everything is these days.

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A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt response, fixed garage door springs successfully, and honored Angie's List special rate.

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A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Turned the service tech away. I was quoted approximately $50.00 plus labor. When the tech looked at the garage and said he couldn't work that day because of the mess. Area cleaned in 2 minutes. Then he said it would cost over $250.00 plus labor at least to replace both springs and cables....a must. It was clear he did not want to do the job at least on Saturday. Needless to say I was shocked to hear I was going to pay at least $200.00 more for more work. I then told him to leave. If there are any questions please call at 410-218-7064. Thanks

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A Response from: Harry

We hope we were able to correct your information.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 Stars! I was very impressed by the knowledge and experience that the technician had, who serviced my garage door. I would recommend him to anyone getting their garage door fixed! RE. Annapolis, MD

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A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks so much for your fantastic service! Barry's professionalism was top notch! And Donald did a fantastic job installing my new garage door! You have a GREAT company!!

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A Response from: Harry

Thank you for using our Precision team!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door was slow to open and squeaky: Barry was prompt, polite, and efficient. He explained what he was going to do and then after completed explained to me again what he had done. He also made a suggestion to have a once-a-year service on the door just to be sure all was still well. In and out within half an hour!

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A Response from: Harry

We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I used Precision for the first time today to repair a nonworking garage door. Mike was the technician and did a thorough job explaining what was wrong and replacing the broken springs and pulleys. He was very professional and got both doors in great shape. Highly recommend Precision for quality service!

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A Response from: Harry

Thank you for your business and your recommendations!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Courteous, respectful, prompt, thorough. A totally professional service call.

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A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am appalled that you could charge me $49 to tell me that unless I replaced the springs on my door for 500 you couldn't repair/warrant ur work. Today my door is perfect $13 in parts n trustworthy service from a company with honest employees. You should be ashamed to charge a service call fee for such a scam. You wasted a good part of my day for 10 minutes worth of unethical business practices!

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A Response from: Harry

The $49 is the service charge to come to your home. Our parts are high quality and installed by professionally trained technicians. We don't "bandaid" doors, we fix them properly. We're sorry we didn't do a better job explaining that to you.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Repairman arrived during promised timeframe and was knowledgable, professional and courteous,

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A Response from: Harry

We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The torsion spring on my garage door broke on a Sunday morning. I did some searching online and found Precision -- I was impressed that the majority of the reviews were positive, and that for every negative (1 star) review -- somebody had tried to respond to the person who complained. I called on Sunday and had an appointment set up for Monday morning. Barry called us about 25 minutes before he arrived to let us know he was on his way. He clearly explained the options to repair the door and how much everything would cost. He was polite, professional, and had the door working within an hour. He did not have the parts to fix the outside handle, but we expect that he will contact us within a day or two to get that fixed -- and in the meantime, at least the door works again!

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A Response from: Harry

Thank you for your business and your comments!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was quick, and the repair plus a lube made the door work better than it has for a long time.

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A Response from: Harry

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision did an amazing job diagnosing and fixing our problem. Mike C and Derrick E were excellent! I would give them a 5 star rating!

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A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

EXCELLENT Service!!! Don't ever hesitate to use this company for repairs. Our door spring broke this morning at 8:00; by 1:00 it was fixed!

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A Response from: Harry

Thank you! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry understood my problems immediately. He then explained my options to repair the broken spring and cables. I was extremely comfortable with Barry performing the task. He is very professional and friendly. I high recommend Precision and their technician Barry. Excellent Job!!

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A Response from: Harry

Thanks for your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 Star service! My appointment was scheduled between 12-4pm. The Technician Barry called well in advance of the appointment and showed up promptly at 12:10. Barry surveyed the problem and in detail explained what caused the breakage. He replaced my springs, adjusted the door and my opener. Once done Barry in detail showed me everything he fixed and adjusted. He also provided me maintenance tips on how to keep my door and springs maintainable for longer life. FANTASTIC service!

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A Response from: Harry

Thank you for your business and your review! We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Experienced technician and speedy service! Very pleased with work that was completed.

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A Response from: Harry

We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I did call at 8:30 am for the service, conformation was sent to my email after 5 minutes. Technician called 30 min prior the service, arrived in time, fixed the Garage door, and did fantastic Job! Thank you Brian, thank you Precision! Excellent Job! Real 5 Stars service.

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A Response from: Harry

We appreciate your business. Thank you!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

As I left for work I found the garage door wouldn't open. I had used the garage door earlier that morning, but this time it would only open a couple inches then stopped. I called Precision based on a coworkers recommendation and was able to get a same day appointment. Even better, the technician arrived 30 minutes into my time slot and was exceptional both in professionalism and capability. Thank you for making an unexpected repair smooth and efficient!

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A Response from: Harry

We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike did an awesome job..Very professional and efficient... installed a new circuit board, keypad...

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A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike showed up as scheduled & was very nice & had our garage door all repaired & working in a half hour; very reasonable price too! Very pleased!

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A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door repair. Harry was the technician requested after reading the reviews. We were very pleased with Harry and he was a true professional. We would request him for any further problems and will recommend him to any of our co-workers. From the time of arrival to departure we felt like were treated at the 5-STAR Level. He is very much a GREAT asset to your company. He cleaned up as he went and it seemed like he was in constant motion. Very well trained in all aspects of the job. Thanks for your quick response. Martin (SEVERN)

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A Response from: Harry

Thank you for your business and your comments.

Service Provided:
Garage Door Repair

Product:
Rollers

1 2 3 4 5
Date: 05/23/2015
Garage Door Opener Install
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very happy with the service I received from the tech 'Barry', this was the second experience using Precision and Barry, and he was the reason I completed purchase of the openers. The initial call to Precision sent me to a 'call' center, and frankly they didn't know answers to my questions, and had to have a manager call me to answer. I could've called another company in the mean time, but I didn't, I would like to see the person answering the phone be able to answer questions from customers. In fact, they gave me wrong info on the warranty I relied on Barry to answer further questions and he does so in such a detail manner and so polite, it was so nice! He installed two new openers that are awesome.i will certainly recommend precision and Barry to everyone! Thank you so much!

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A Response from: Harry

Barry is great! Our customers love him. We appreciate your repeat business.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They were awesome. Came out within 3 hours of us calling in and were so nice' we would definetly use again!

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A Response from: Harry

We appreciate your business.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian did a meticulous job. Our garage door is working perfectly.

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A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Broken on Friday, fixed on Saturday. What more could you ask for

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A Response from: Harry

So glad you are pleased. Thank you!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you so much Mike C! He was patient, professional, kind, and fixed our door like new again. He came at the exact time he said he would - extremely understanding and reliable. We've already been recommending him and this company to our friends for future garage door needs. Extremely pleased!

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A Response from: Harry

Our customers love Mike! Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike was great at explaining how to properly care for your garage and really QUICK at completing the task.

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A Response from: Harry

Our customers love Mike! Thank you for your business.

Service Provided:
Garage Door Opener Repair

Product:
Springs

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Annapolis Area

(410) 970-6439

(410) 970-6439
Baltimore Area

(410) 513-9450

(410) 513-9450
Columbia Area

(410) 988-6205

(410) 988-6205
Reisterstown | Towson Area

(410) 989-2290

(410) 989-2290
Severn | Glen Burnie Area

(410) 921-9369

(410) 921-9369
Westminster Area

(410) 753-2133

(410) 753-2133
Precision Garage Door of Central MD
Office: 410-633-9130
1400 Parker Rd
Arbutus, MD 21227
Precision Garage Door of Annapolis
Office: (410) 423-0377
65 Old Solomons Island Rd
Annapolis, MD 21401

Licenses

MHIC Lic Number
138079
D.C. License
420220000112