Garage Door Repair in Baltimore Metro Area - Page 52

Larry Waterbury

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wonderful service recently to repair my opener. Very helpful, friendly, professional service man. Thanks

Chris Fiorucci

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David Gonzales arrived within the prescribed time band, and immediately assessed the door operating issue (belt - door alignment) and had the necessary parts to quickly and effectively make the repair. All worked well and as expected.

Ellen Levy-gray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician, David, was honest when the problem took 10 seconds to repair. He paired my vehicle to my husband’s door, which we have not been able to do for 3 years.

Linda Shinderman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came on time. Gave an estimate. Completed the job. Very pleasant and professional. Thank you

Georgetta Robinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service

Samuel Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called your company last night when our garage door did not work. Your technicians were here in the morning and did an excellent job installing a new opener, springs, cables, etc. in only a couple of hours.

Bernie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job! The technician, who was courteous and knowledgable, was on time and completed the repairs in about 30 minutes.

Joseph Davolio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry did a great job. He took time to explain the process in detail. His experience and knowledge are obvious. He is a good man.

Phillip Fratesi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

These folks are great! I called on Friday afternoon. They were here on time on Saturday morning. Rick the technician was super helpful by giving me some maintenance pointers, such as simple lubrication. I may try that but for anything more serious, I'll definitely call Precision again. 5 Stars for sure!

Swati Desai

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Actually I did not choose Precision as your employee gave me an estimate of $704 for a job that should be about $280-$325 - I had done my homework so I knew what the project would cost me.

Chris Fiorucci

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Field Service Technician did the following: 1. Called Ahead to notify of arrival time 2. Removed inoperative door opened 3. Installed New Garage Door Opener 4. Assisted us with Vehicle Transmitter to Opener Programming

Terrence Farmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Probably the best customer service I ever had.

Adolfo Alonzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast worker honest respectful highly recommend

John Sargeant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service Technician (John) VERY professional, courteous, and efficient.Called pre arrival. Price is not Low end, but fairly representative of service industry. New springs, bearings, rollers for 2 doors. John very instructional on future, preventative care. Answered all questions with enthusiasm.

Sharon Vidrine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very efficient, friendly service. The price was reasonable too, especially considering the service was on a Saturday.

John Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Timely and excellent service. Very knowledgable and extremely courteous technician.

Jeff Grimes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would have wanted to give a better review. This was my second time getting service from this company. Again I was disappointed In the time slot they had given me. Once again between 12:00pm - 4:00pm. Just for them to show up at 6:25pm? I called them thru out the day to check on my appointment and same answer was given each time. When I called at 3:35? They said he still had two calls in front of me. I said can you call the tech and verify he will make it. Before she called them I asked if there was a opening the next day, and she said yes between 8am-12pm. I said check with your tech before we make that decision. So in short I waited for the tech. Around 5:45pm? I called again and they said OH HE WILL BE THERE WITHIN 15-20 min. He did show up, the young man apologized for the company and said I was cancelled on his work order. The tech did great work. All he had to do was replace wire cable. 15-20 min and he was done The cost did not match the supplies and labor.

Jennifer Neugebauer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rick G. was great. He fixed the problem right away and explained why the pulley came off the guide bracket.

Kyong Kim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a horrible experience with precision, when Tech came to replace my garage door, he brought the wrong doors. When we told him that the door was not what we ordered. He started screaming while finger pointing at us said that we were wrong. After he called his office he realized he did brought the wrong door, but he took our old door out already, he had to put wrong one until he comes back. That was Aug 30th, then 3 weeks later on Sept 30th, he came back to installed supposed to be right door, but again, he brought the wrong door. also, his job performance was unbelievable horrible, many screws wasn't secured, every time we open the door whole frame was shakes, door was not straight, didn't even install safety guard, frame has so much gaps, garage door was kept scrubbing my wood frame (yes it damaged my garage frame)...etc... I do have all the pictures to prove it. Finally, someone else came back on Dec 6th (almost 3 month later) fixed everything the way supposed to be. Means while we couldn't uses the garage door. Infect, I was so scare of the Tect who came out first couple times.

John Childs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Keith provided excellent service . He did a nice job, neat and quick.

Adam Hitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garrett was great! He was on time, worked efficiently, acted professionally and did a good job for a fair price.

Eva Coppersmith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garrett was absolutely wonderful. He was polite, worked quickly and efficiently. The company scheduled service quickly. Top notch service all the way around. Would definitely use this company again.

Wanda Sullivan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was very friendly and knowledgeable,did a great job,thank you

Marc Felton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The job was completed quickly and my garage door is working fine.

Susan Awad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

you was very professional and friendly explained every thing

George Hoche

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeff (the technician) is knowledgeable, courteous and dedicated. He came in in spite of late hour, diagnosed and discussed the problems, and promptly fixed the garage door.

Bob Dubit

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I contacted Precision Garage Door late in the afternoon when my door broke and they had me scheduled for 1st thing the next morning. They provided me the name and picture of the tech who was coming. The tech called and said he was on his way and when he got here he reviewed the situation and gave me an estimate of the repair costs after he explained when was wrong and how he was going to fix it. I also asked the cost of a new door opener and he explained the various types available and the differences as well as cost. I had a new opener installed and when all was said and done the cost was what was quoted to me at the outset of the work with no hidden cost or added sales pressure to buy more. I appreciated the professionalism of their organization from the time they answered the phone to the complete service work.

Kaitlyn Rao

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called because the reviews of this company were so stellar. The lady that answered the phone was so kind and helpful, and she was able to schedule me for service that same morning. The tech that greeted me on time was also very kind, and went above and beyond to repair my damaged garage door and even taught me how to maintain the door in future. He even assisted me in reprogramming the outdoor pass code and tightened a light bulb on my motor I didn't even realize I had! He was thorough in explaining the price of parts, labor, etc.. 12/10 will call again if I need help with my garage door.

Juan Pagan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry was very good. I was impressed with his expertise.

Michel Chausse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were in a pickle, the garage door motor was acting up and we settled on the house the next day. We called and got scheduled immediately. The tech, Derrick arrived, diagnosed the issues and fixed them. He completed some preventative maintenance on the unit and made sure the safety features for the new owners were functioning properly. Derrick was extremely polite and professional. If we were not moving out of the service area, we would make Precision Garage Door our company of choice. Thank you PGD. Ellicott City Chausse's