Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 2113 reviews, averaging 4.85 Stars:
Crofton, MD
Thank you for choosing Precision. We appreciate your comments, and especially your business.
Product:
Pasadena, MD
We couldn't be happier with the service we received. Barry arrived within the time frame mentioned and was very professional, patient, and friendly. He explained exactly what he was doing and fixed our issue in 20 minutes. Would definitely recommend and use their services again. Thank you Barry!
- Lisa Mead
Thank you for choosing Precision for your garage door needs. We appreciate your comments and your business.
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Ellicott City, MD
Jordan did a great job explaining to me the repairs required to fix my garage door system & providing me the estimate for work. He was very courteous & professional. Very pleased with his service!
- Nick Giuliani
Thank you for your kind words about Jordan and Precision. We appreciate your business.
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Odenton, MD
Excellent service! One of the springs on my double garage door broke and I called four other repair businesses that offered emergency service, but none could come out that day. I then called Precision and they had a technician, Garry, out in a couple of hours. Garry was fantastic. He was worked quickly and replaced both springs and was finished within 40 minutes. He also answered some questions I had on maintenance. It's been three weeks now and I've intentionally delayed writing this review just in case anything went wrong, but nothing has. Thanks Garry for the excellent work you did.
- Theodore Westermann
Thank you for your kind words about Garry and Precision. We appreciate your comments, but especially your business.
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Baltimore, MD
Great work, efficient from the call to the work. thank you
- Larry A
Thank you for choosing Precision for your garage door needs.
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Annapolis, MD
Great service by a wonderful technician.
- Charles Feldman
Thank you for your kind words about Barry and Precision. We appreciate your business!
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Columbia, MD
Mike was professional and very helpful in answering my questions about the installation that was to be performed
- G Franklin
We appreciate you choosing Precision for your garage door needs.
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Gambrills, MD
Every time I use their service I am fully informed of what they intend to do. When the service is completed they take the time to review how to maintain the repair. Each service man was polite and manerly.
- Rosemary Waldron
We appreciate your continued business. Thank you for your confidence in Precision.
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Baltimore, MD
Quick and courteous service!
- Susannah Bennett
Thank you for your business!
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Pasadena, MD
Excellent service & price. The Tech Mike C was excellent ! Very thorough, a definite credit to the company to have him as an employee. Very Knowledgable, quick work. Explained everything he did. Ensured the door was operating to my liking before signing the work ticket. Would Def Recommend this company to anyone looking for fast, prompt, courteous, knowledgeable service. The Spring they replaced was visably a much better quality than the previously replaced spring. Mike arrived within the time frame specified. Uniformed employee, company truck, etc. Called to let me know he was on the way to the home. The company also advised whom was coming to perform the work. Very impressive service ! Thanks for fast prompt repair to my door !
- R.T
Wow! You said all the things that we aim to portray in our service. Thank you for your feedback, but especially your business!
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Reisterstown, MD
Excellent and friendly service in short notice. Good job definitely recommend friends and family.
- Atul Patel
Thank you for your business! We appreciate your recommendations!
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Baltimore, MD
I chose Precision because I've used them before and was happy with their work. They installed my garage door and operator so they would know it - and the tech indeed did, knew the problem immediately and fixed the situation with his trusty wrench in under 10 minutes! Impressive. That's why I call Precision! :)
- John Herold
We are glad you did! Thank you for your continued business!
Product:
Columbia, MD
Barry immediately identified the problem and applied a temporary fixed. He also showed me how to eliminate the problem in the future.
- John Whitton
We look forward to seeing you again in the future. Thank you for your business.
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Westminster, MD
Although just outside the time window given to us, the new spring was installed promptly. Serviceman Mike C. was courteous and professional. He gave me hints on how to perform my own regular maintenance on the door, hinges, track, chain, and spring. Totally satisfied. Fair price.
- Don Klausmeyer
Thank you for taking the time to give us feedback. We appreciate your business!
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Westminster, MD
The service rep from Precision, Brian, arrived at our home, quickly diagnosed the problem, and completed the garage door repair quickly and completely. Brian was very professional, friendly, and efficient. He explained what the problem was and took care of it right away. From my first call to Precision, it was clear that everyone at this company knows what they're doing. I appreciate the excellent service and the good price.
- Steve Stahley
Thank you for your comments about Precision and Brian. We try hard to please all of our customers.
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Severn, MD
Our garage door opener had been broken for years. Finally the door itself failed and was stuck in a closed position. Selected "Precision" due to favorable reviews on HomeAdvisor. The inquiry was sent on a Saturday and had an almost immediate response by email and phone. Customer service was courteous and set up an appointment on the same day (Saturday). Our technician Brian was great. He responded within the appointment time, calling to give us a 30 minute notice. He quickly accessed the problem, answered all of our questions and provided a detailed estimate. In addition to providing the needed door repair (springs, center bearing and rollers) we opted to have a Liftmaster 8550 garage door opener installed. After the installation Brian demonstrated the operation of the opener and even entered the code for the opener at our request. The area was left clean. We could not be more pleased with the service provided and our new garage door opener!
- Pamela & Craig
Thank you! We appreciate your feedback about the service you received. I will share this with Brian.
Product:
Columbia, MD
My trchnician was polite and efficient in checking the operation of my door and gave me a number of suggestions to keep it in good order.
- Marsha Young
Thank you for choosing Precision!
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Annapolis, MD
Good customer service is hard to come by but Precision's service was outstanding. 5 stars. Thank you Brian.
- Jeanette Robinson
Awesome! Thank you for your comments and your business!
Product:
Westminster, MD
I was very impressed with the fast responce and the well knowledgeable service man named Mike. I called and within an hour I had Mike standing in my garage assessing the broken torsion springs. Within an hour they were fixed along with new rollers which has made the door less noisy when opening and closing. I wasnt expecting to pay as much as I did, but I got the 30000 cycle springs.
- Mike Bible
Thank you for your comments about Mike and Precision. We appreciate your business.
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Sykesville, MD
The service was outstanding! Mike C. arrived within the designated time frame and moved quickly to identify the problem. He had the necessary parts on the truck and my door was repaired to like new condition very efficiently. Thank you! I will be calling Precision again if my door needs repair.
- Kirby Deeds
We look forward to seeing you again in the future. Please feel free to recommend us to your neighbors.
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Columbia, MD
Barry arrived and quickly assessed the issue I had with my garage door. He explained everything clearly and was extremely knowledgeable. He performed all repairs timely and checked everything prior to him leaving the job. My garage door now operates quieter and smoothly than before. The only reason I am not giving 5 stars is because of the Price. The cost of the work in my eyes was a bit excessive.
- Brian
Thank you for your comments about Barry and Precision. We are a bit higher than others because we use only high quality parts and highly trained technicians.
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Glenwood, MD
Barry was very impressive, both from the standpoint of knowledge and technical capability. He explained the problem, potential solutions and the costs associated with the repair. Once a I made a decision regarding the repair Barry quickly selected the required parts and completed the work very quickly. Barry was a complete professional who I would recommend to anyone requiring garage door repair.
- Charles Maiden
Thank you for choosing Precision. We appreciate your comments.
Product:
Odenton, MD
I just wanted to thank Berry and Jordan for catching a potential problem with my garage opener. I call to have the rubber seal on the bottom of my garage door replaced. Berry observed that my drive train was slack. He went check the drive train assembly and informed me that it needed to be replace. He did a very good job explaining the issue so I could understand the seriousness of the problem without over selling it. I appreciated his concern and asked him to replace the drive train assembly to avoid a future problem. Thank you Berry.
- Glen White
Thank you for taking the time to inform us of your experience. We love to hear from our customers. We thank you for your business!
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Mount Airy, MD
My technician was Rick and he was excellent. Rick called me early in my scheduled service time frame to let me know he was on the way. He was very knowledgeable, polite, and efficient. He solved the problem quickly and kept me informed on the whole process. Would highly recommend this service.
- Kevin C
Thank you for your comments about Rick and Precision! We appreciate your comments and your business.
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Pikesville, MD
very happy with service and have recommended them to our community members
- Herbert Gottlieb
Thank you for your business and your recommendations!
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Westminster, MD
Great customer service & technican was great!:Thank you for great workmanship! Jesse Cerda!
- Jesse Cerda
Thank you for your business and your comments!
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Crofton, MD
We were not happy with the service you provided. After Gary and his assistant left and we had paid $600 we discovered later in the day that the outside opener did not work. We called and got the run around that Gary could not return to fix our garage. And would fix it the next day when he returned with the battery for our door. Which was not the answer we were looking for and we certainly did not receive good customer service. Our feeling was that we had already paid $600 to your company and now your were not interested in coming back to fix the door. Finally they did return late that evening but Gary refused to get out of the car to look at what was needed to fix the door even when requested. The assistant did fix it as they did not set it up properly when here for the installation - so the door could not be opened from the outside. We also believed we were getting another Lift Master door opener to replace the one we had. But it is not and when I questioned Gary he said well "I told you that the PDS 800 was the one on the truck." Again not helpful at all and we did not know what the PDS 800 was and thought it to be a Lift Master as this was not explained to us by Gary. We have already sent your company a message on this issue and requested a return call as we were having no luck with the folks on the phone. But as of yet we have not been contacted by you. Gregory & Margaret Harper
- Margaret & gregory Harper
Thank you for allowing us to discuss with you and install a lift master opener. We appreciate your business.
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Baldwin, MD
Mike C was terrific. Finished his work quickly and explained all that he did.
- Lori Lambert
Thank you for your kind words about Mike. We appreciate your business!
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Annapolis, MD
Excellent and friendly service on very short notice. A professional and positive experience from beginning to end. Definitely would call again and recommend to others.
- Kathleen W.
Thank you for choosing Precision!
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Excellent response time after the initial call. In-office service representative was very understanding and accommodating. Feld technician was extremely knowledgeable and explained all things in detail. I certainly will plan to use this company again and I would highly recommend this company to others in need of repairs on Garage Doors. This service repair deserves a five star rating.
- Larry West
Thank you! We love to hear from our customers, and even happier when they say the things you did! We appreciate your business!
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On time and professional. Barry took the time to explain everything to me. I would defiantly use this company again. I highly recommend them
- Joanne