Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 2042 reviews, averaging 4.85 Stars:
Baltimore, MD
Thank you for being a Precision Door customer!
Product:
Annapolis, MD
Excellent service; oversight on our part with regard to unlocking lock switch on wall light panel. Look forward to your servicing in the future. Thank you.
- Roberta Grace
Thank you for choosing Precision for your garage door needs. We appreciate your business.
Product:
Odenton, MD
Recently my garage door began to act up, and I became somewhat alarmed. I was fit in on the schedule early the next day, and Derrick came to work on the door. He did a full inspection, discussed what needed to be done along with providing me costs on each of the options. After I chose the option, he was finished within an hour. Since my garage is not attached to my home and since I have mobility problems, Derrick showed his concern for my having to remain outside with him, suggested that I return to my home, and informed me he would call me when he was done, which he did. The door now moves smoothly from one position to another quietly. Derrick also took the time to explain several things about the garage and the opener that I did not know. Good experience.
- Gail Golden
Wow! We appreciate your comments. Our technicians try hard to please our customers, and perform outstanding work.
Product:
Baltimore, MD
This was our second service from Precision and as was the case in the first, your staff was prompt, efficient, and professional. Keep up the great work!
- Matthew Bulley
Thank you for being a Precision Door customer!
Product:
Eldersburg, MD
Serviceman did a very good job in a little amount of time. He also inspected both doors and gave me information about regular maintenance. I would use your company again if needed.
- William + barbara Anderson
Thank you for being a Precision Door customer!
Product:
Ellicott City, MD
This was a return visit for Mike C. He corrected a problem in March and once again, a different problem, got the door opener unit up and running by replacing the circuit board. This avoided the need to purchase a new unit at this time. The added plus was Precision sent him out on the same day I made the call for service. Happy ending all around. Pleased again!
- Fred Olias
Thank you for your kind words about your experience with Precision. We look forward to serving you and your neighbors in the future.
Product:
Severn, MD
Precision Garage Door Service is outstanding. Barry is very thorough and attentive to the job at hand. Assessed the situation, provided a solution at the right price, and got the work done quickly and cleanly. Good at explaining what and why of the repair. This was our second use of Precision. I recommend this company and will use again as needed.
- Cathy Johnson
We appreciate your comments and recommendations. We try very hard to provide outstanding service to our customers.
Product:
Owings Mills, MD
The first time I received service it was excellent and that is why Precision was my first choice this time. The evaluation and repair of my garage door was excellent once again. Service was prompt, professional and efficient. Thank you.
- Robyn Mitchell
Thank you for being a Precision Door customer!
Product:
Pasadena, MD
Derrick Easterday was great and new right away how to fix the problem with the garage door senors. He was polite and courteous and a pleasure to talk to. I will definately use your comapany for future repairs.
- Robert Hooper
Thank you for being a Precision Door customer!
Taneytown, MD
I called Precision in an emergency situation as the spring on the existing door had broken. They were able to schedule Mike to come out the next morning. Although he was not able to service the existing system he installed a new replacement spring system in about an hour. He lubricated all the moving parts. The quality of the new system is excellent and is covered by a 5 year warranty. Good work Mike!
- Kenneth Dallwig
Glad to hear it! Thank you for choosing Precision!
Product:
Severn, MD
Best garage door service I have ever received. Quick response and totally professional. The work was outstanding. I gave the company 4 stars instead of 5 only because I thought their prices for parts were a little higher than other companies I have used in the past. However I give the technician, Derrick, 5 stars!!! He was thorough, quick, and knowledgable. He rocked it! I would recommend this company for all your garage door needs. Request Derrick! You will not be disappointed!
- michelle whitaker
We appreciate your comments and recommendations. We try very hard to provide outstanding service to our customers.
Product:
Severna Park, MD
This is the second time I had Derrick at my house for service on my garage door. Both times he was very professional and did a great job.
- Ed See
Glad to hear it! Thank you for choosing Precision!
Product:
Perry Hall, MD
We are repeat customers. Thanks for coming so quickly yet again to make the repair to our garage door.
- Rick Cheung
Glad to hear it! Thank you for choosing Precision!
Product:
Perry Hall, MD
I noticed my garage door spriong was broken last evening. I called this morning at 7:45am, had an appointment the same day a few hours later and a working garage door prior to noon. Everyone I dealt with at Precision Doors was courteous, friendly & helpful.
- Tom Benisch
We appreciate your comments and recommendations. We try very hard to provide outstanding service to our customers.
Product:
Millersville, MD
Precision Doors provided expert, same day service when the spring on our garage door broke, trapping my car inside on a very busy work day for me. Mike the technician was punctual and prepared and had the part I needed right in his truck. I wouldn't hesitate to recommend Precision Doors.
- Jim Rand
Thank you for your business. We appreciate our customers!
Product:
Reisterstown, MD
The garage door was fixed well and quickly.
- Stephanie Kagen
Thank you for your business. We appreciate our customers!
Product:
Ellicott City, MD
garage door repair the technician was on time, did a great job. Will call your company again
- Bill Slater
Glad to hear it! Thank you for choosing Precision!
Product:
Ellicott City, MD
Service Technician arrived, as promised, about 3 hours after my first and only call, quickly assessed situation, and efficiently effected the repair. He was courteous, and it was convenient that I could pay by credit card on the spot. He concluded with maintenance tips.
- Don DeGeorge
Glad to hear it! Thank you for choosing Precision!
Product:
Lutherville Timonium, MD
Very satisfied. I called Precision on Tuesday afternoon and scheduled an appointment for Wednesday morning to have my springs and cables replaced. Mike C arrived on time, gave me a quote immediately, and proceeded to finish the job within 30 minutes. Could not have been easier.
- Pat Redgate
Wow! We appreciate your comments. Our technicians try hard to please our customers, and perform outstanding work.
Product:
Annapolis, MD
It was a quick fix, but I hadn't been able to do it myself, even after reading the manual. Mike explained exactly what he was doing, plus he told me how to keep my doors in good working order. Thanks!
- Susan Dodds
Thank you for being a Precision Door customer!
Product:
Pasadena, MD
The service man was really cool and professional and gave me great advice on how to proceed with my repairs. I will definitely call back if ever needed.
- Christopher Wallace
Wow! We appreciate your comments. Our technicians try hard to please our customers, and perform outstanding work.
Product:
Windsor Mill, MD
Great service fast well done
- Robert Kelsey
Thank you for your business. We appreciate our customers!
Product:
Lutherville Timonium, MD
Service was great when Mike arrived, but he arrived an hour after 11-1 window I was promised with no phone call. I was told by DJ that I would get a call back from a manager to
- Qasim Collidge
Thank you for your comments. We try hard to stay on schedule, but sometimes the job prior to yours takes longer than anticipated. We have reminded our technicians to call the customer if they are running late. He was very busy, but could have called you when he finished the previous job. Thank you for your business.
Product:
Rosedale, MD
I found this company on a google search of residential garage door repair companies, I phoned @ 7:00a.m.
- Joseph Kuemmer
Thank you for your business! We appreciate our customers!
Pikesville, MD
Work was done efficiently but I was disappointed that the old replaced unit was left on my garage floor. When I asked about hauling it away I was told they don't do that any more. If I had known that I would have gone elsewhere! Had to pay a junk mover to take it away. Very poor customer service.
- Monroe Saunders
Thank you for allowing us to make this right. Our technician was misinformed, and we have sent you a check to cover this cost.
Product:
Rosedale, MD
Quick and efficient service.
- Cheryl Foley
We appreciate your business.
Ellicott City, MD
Great website.
- Robert Marsili
thank you!
Woodstock, MD
Showed up and could not find the problem with my unit. Was going to suggest it was the logic board, which had already been replaced, and then was not able to determine what was wrong. Verified the wiring on the board, made sure the door was manually operational, and then said he didn't know what was wrong and suggested I contact the manufacturer. Paid the service fee, for no real service and I'm no better off than when I started.
- Jeff Six
We are sorry we were not able to correct the problem. Our technician still believed it to be a logic board dysfuntion.
Nottingham, MD
Prompt, efficient service. Got a second opinion on what the problem was, and got the new part ordered right away (even though it was a Saturday). Fast, fabulous work. Mike C. went out of his way to give me some other maintenance instructions, too. Thanks!
- Melissa Madsen
Thank you for choosing Precision Door!
Product:
Columbia, MD
Mike did an excellent job, as far as I could determine, replacing the garage door springs & safety cables. However, he failed to address the problem of the door rubbing against the top of the frame when it was raised & lowered. That problem caused the door not to close completely, and left a gap of 2-3 inches on one side of the door. This problem only occurred after the spring broke. Mike thought that the frame needed to be planed. But, after I tried planing the wood, I realized that the door was rubbing across 2/3 of the top frame, and there was no way this was the source of the problem, so I contacted Precision Door, again. This time they sent out the installer, Darrell, and Darrell realized that one of the brackets holding the top roller in place had bent significantly enough to cause the rubbing. After he straightened the bracket, the door opened & closed without the rubbing, and the gap at the bottom was reduced to less than an inch on one side.
- Ann Farley
Thank you for allowing us the opportunity to correct any problems you have with your door.
Excellent work diagnosing misaligned track and damaged cables. Quickly took care of both, adjusted door to open and close effortlessly. I would have preferred that this have been detected in our "tune-up" earlier in the week, rather than having another service call/fee, but in the end, the door works perfectly. Thank you.
- Matthew Bulley