Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1911 reviews, averaging 4.84 Stars:
Baltimore, MD
Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Randallstown, MD
The professioalism and service was EXCELLENT!!! Your company has employees that have set the bar so high that you should receive accolades for having them as employees on your team. Thank you very much!
- Kevin Carter
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Baltimore, MD
Homeowners would experience significantly reduced angst if all their homes' maintenance and repair needs could be serviced by companies as reliable and efficient as Precision Doors, Inc. My phone call for help was received by a most pleasant individual who listened carefully to my overly elongated concern and then scheduled an appointment at a convenient time for the following day. Keith C. the technician, was thoughtful, conscientious, knowledgeable, highly skilled and thorough. He's had significant experience and may possibly have diagnosed the problem before he arrived on the premises-and because the solution was one that I could have remedied, had I known better, he refused to charge me for the visit! Thanks so much, Precision Doors, Inc. Jo
- Jo
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Halethorpe, MD
Excellent service everytime!
- Carmela Neuman
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Catonsville, MD
Rick was very efficient and called shortly before he arrived. He explained everything he was looking at. As it turns out we did not require any service at this time, but he sent us estimates for when our garage door opener does need to be replaced.
- Jessie Morris
Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Catonsville, MD
James, your salesman, was excellent. He walked us through the selection process, and was friendly and honest. Can’t wait to see the new doors in place!
- Eric Shepardson
Thanks so much for the great review for Precision Door Service and James. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Essex, MD
My new door is beautiful and the work was done in a timely, efficient manner. The worker arrived on time and cleaned up everything after he was finished. I am happy except the the difficulty in locking and unlocking the door. I guess that I just need to get used to it, but right now I'm struggling.
- Mary Demski
Thanks so much for the great review for Precision Door Service and Joe. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Product:
Owings Mills, MD
We had gotten service from Precision on our previous house and now that we moved to a new house, Precision was the only choice. Keith, our service person was phenomenal and did a perfect job and was every bit professional, knowledgeable and kind...5 stars for Keith!!
- Patti Medinger
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Product:
Baltimore, MD
Keith was outstanding: competent; quick; helpful; patient; honest; and a very interesting guy. Exactly what I look for in my own business regarding customer service. A real credit to your organization.
- Stephen Cullen
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Product:
Manchester, MD
Outstanding service and work.
- Nate Franks
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Eldersburg, MD
Rick arrived on time. He was able to diagnose our problem very quickly. He installed a new motor and explained all features of this new device. We were very pleased with his work.
- Charles Wood
Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Product:
Perry Hall, MD
James was prompt, professional and very knowledgeable.
- Tom Benisch
Thanks so much for the great review for Precision Door Service and James. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Baltimore, MD
Serviceman Rick was very prompt, professional & personable. In no time at all, he knew exactly what our problem was. He made the necessary adjustments/repairs & was in his way.
- Doris Kelly
Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Pikesville, MD
Joe C was perfect by calling earlier than expected and came at promised earlier time. He was able to repair our opener wall unit when a replacement did not work, thus saving us money! Prompt, polite and efficient to earn our perfect 100% rating!
- Henry Holzman
Henry, Thank you so much for choosing Precision Door Service and for leaving the great review of your service visit with Joe.
Baltimore, MD
Excellent service this morning, Keith was knowledgeable, helpful and just a great resource for all the questions I had. I appreciate his sense of details as he diagnosed what the issues were and managed to fix them!
- Theo Ngongang
Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
Parkton, MD
The tech did a wonderful job
- Jim Carr
Jim, Thanks for your business and taking the time to leave us a review.
Lutherville Timonium, MD
our garage door was/is quite old and the springs seem to have given out. the door got stuck when we tried to open the garage. your company was the first and only one we called, the phone call was answered by a human being who checked schedules and told us that a technician could come, between 10:30 (right when we had called) and 12:30 AM. when the tech (Keith) arrived with his assistant/trainee (Kyle) on location having called beforehand to say that he would be here with 30 minutes (and was present), both he and his assistant were able to assess the situation quickly, competently and correctly and proceeded with the work, after having given me a price quote. in less than an hour, the garage was repaired and fully operational and both worked in a focused, calm and polite manner. these days, to find such exceptional team members is rare. hold on to them, both, but especially Keith who was in the lead. they are/he is worth his weight in gold. highly recommended.
- Morad Eghbal
Morad, WOW! Thank you so much for sharing your exceptional experience with our team! Keith is definitely worth his weight in GOLD...we agree! We also thank you for calling on us and giving us the opportunity to repair your garage door. If you'd see fit, we'd gladly take referrals such as neighbors, friends and family members.
Product:
Hampstead, MD
Called Precision Garage Door at 7:30 am, Service Tech (Marcus) came to my house the same day. He arrived and completed the repair much faster than expected. He was very courteous and knowledgeable. Thoroughly explained the problem, the different repair options, and the best recommendation for my situation. Reasonably priced as well. Second time in 15 years I've used Precision Garage Door and was very happy with the result each time.
- Glenn Reeder
Glenn, We'd like to thank you for leaving this great review and for the one you took time to leave on Google for us. We sincerely appreciate your business and strive for your complete satisfaction with the entire process.
Catonsville, MD
I would just like to give Keith a huge thank you for his services, work ethic, advice, and knowledge. He's very obviously squared away and deserves the praise after saving me from spending over $1000 on work I didn't need with another company and answering all of my questions with detailed and easily understood answers. It is due to his expertise and honesty that I will definitely use your company again and will be more than happy to recommend you to others. Thanks again to Keith!
- David Graves
David, Thanks for choosing Precision Door Service and taking the time to leave Keith such a stellar review of your experience. Keith takes great pride in his work as we all do and and we truly appreciate your business with us. Please feel free to reach out with any questions or concerns that may arise in the future!
Hampstead, MD
Garage door spring broke last night. Googled garage door spring repair. Precision was one of the results. Reviews were good. Called first thing in the morning. They were at my house within 2 hours. The lead technician (Keith C.) is great. He is very skilled, knowledgeable, professional, and personable. I opted for the "Best" option (replace springs and all moving parts). They completed the work much quicker than I expected. I can't remember when the door operated as quietly and smoothly as it does now. I am happy with the results.
- Rich Zaykoski
Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
Product:
Catonsville, MD
My family really needed to fix our garage doors these guys were fast, friendly, courteous, and responsive. Rick is an amazing installer who did completed the job with amazing customer service skills. The company wants to make you happy. I wish more businesses would follow this motto.
- Adam Bednarczyk
Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
Product:
Sparks Glencoe, MD
Great job
- Brian Lopez
Thanks so much for taking the time to leave us a review!
Perry Hall, MD
Great service, Keith was great and quickly identified what needed to be repaired.
- Donna Bailey
Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future
Product:
Towson, MD
We had a broken cable on one of our garage doors, but the whole lift system was jerry-rigged and out of date. Precision responded to my request for a bid within 10 minutes, they were at my house (on Saturday of a holiday weekend) within 2 hours, and they provided a fair estimate and completed the work I requested - replacing the springs and cables on both doors, and installing new, belt-drive lifts on both doors, within a few hours. Their technicial - Keith C. - was knoweldgable, prompt and courteous. We are so happy with our new garage lift system!
- Cathy Mcerlean
Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future
Product:
Manchester, MD
I was grateful for same day service. Rick was professional and on-time. I appreciated his expertise and patience in explaining the work needed on my door. Will recommend and use this service again.
- Maureen Evich
Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future
Cockeysville, MD
Fantastic service. Fantastic installer. Fantastic result. Called late in the afternoon and had an appointment for the following morning. Rick checked in from fifteen minutes out. He assessed the problem and put together two options for the repair. He carefully explained each option, and had all the materials he needed right on the truck. The repair was quickly finished, and then Rick set up my wife's car with her on-board door opener. Before Rick left, he made sure I understood all the new features and gave me his mobile number so that I could reach him if I had any other questions or problems. The new lift unit is whisper quiet, and well worth the investment. In today's world of mediocracy-is-the-norm, Rick and Precision Garage are a most refreshing return to service above and beyond from the initial contact through the install and follow-up. Got a garage door problem? Call Precision Garage Door Service.
- Thomas Lilly
Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
Product:
Cockeysville, MD
I recently had a complete replacement of garage door opener, springs, and door roller wheels in May 2020. The price was higher than expected, compared to internet search of costs, but the service was excellent, with a very quick and timely response, and the work appears to be very well done. Only minor disappointment is that the garage door opener only came with one remote rather than two.
- Joseph Marine
Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future. P.S. We'd be glad to send out an additional remote for no additional charge!
Product:
Middle River, MD
I just had Rock G come out to give me an estimate on my garage door repair. He was very professional, kind & showed me the issues with my existing door. Not to mention he was on time & done in about 10 minutes. I would highly recommend Precision Door to everyone!
- Katie Shrader
Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
Windsor Mill, MD
very good an informative Tec guy 5 star for him also
- Dana Pinnock
Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
Lutherville Timonium, MD
I am very pleased with the professionally installed new garage door opener. Keith was thorough in explaining the deficiencies of the older unit and the great advantages of the new opener's technology. I happily pass-on my recommendation for Precision Door Service.
- CJS
Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
Product:
Just had a great experience with Precision Door Service. My door kept popping back up when I would close the garage door opener and your technician Rick made some simple adjustments to the opener and walked me through how to do it myself should it happen again. I would definitely use your company again and have already referred you. Although it was a simple repair, I was not even charged for a service call. Great company!
- Joe Urban