Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 2113 reviews, averaging 4.85 Stars:
Finksburg, MD
Lutherville Timonium, MD
Great experience from the scheduling to the install! Called in the evening and was able to get an appt for the next day. Tito came on time, explained the issues, gave us options and replaced 2 openers in a few hours. Very professional & fairly priced. I will definitely recommend!
- B&G
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Technicians: Tito C
Marriottsville, MD
I was impressed by the (same day service, completely stocked trucks.) I had already purchased two new Genie openers and when we opened the box I noticed the rail & belt were not as heavy duty as I expected they would be. Bobby said he had a couple heavy duty ones in his truck and I looked at it for half -a -second and asked him to install it. THANKS for stocked trucks & a Great service man. THANKS, JOE
- Joe Reising
Baltimore, MD
I did a Google search for garage door repair & found Precision. I noticed that the support rails on the door near the motor appeared to be broken. I was very pleased with my technician, Craig, who was very polite and professional. I didn't expect the cost of the repair & I forgot to request a discount through AAA or for being a senior citizen
- Ruta Bucinskas
Baltimore, MD
Technician Christopher I-Bernard was fantastic.very courteous and professional and assessed the problem in 15 minutes (bad sensors). He gave me reasonable options to correct the problem, and replaced the sensors within another 15 minutes. Highly recommend Precison and especially Christopher.
- David Beard-sackett
Towson, MD
Precision was easy to work with and extremely efficient. The technician, Chris, was very kind and did an excellent job. I could not have asked for a better experience.
- Laura Maria
Lutherville Timonium, MD
Chose Precision from TV ad. Very pleased & impressed by the service from the person who answers phone & especially the man (whose name I don’t remember) who did the work. Thank you very much.
- Laurie Shelley
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Middle River, MD
I selected your company based on the commercials and you lived up to them!
- Bob Collins
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Reisterstown, MD
Chris fully evaluated the repair required, and since all the parts were on his truck already, he went right to work replacing springs, rollers, cables and pulleys. Very knowledgeable techician, and the automatic garage door is like new again.
- Aj Weiss
Baltimore, MD
Your tech was outstanding. He explained the problem and the remedies in concise and understandable terms. Offered alternative plans for resolving problems. Once decision was made and the device selected he went to work and completed task in a professional fashion. Once completed he took the time necessary to explain how everything worked and made sure I understood how they worked.
- Melvin Schriefer
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Technicians: Derrick E
Marriottsville, MD
Our garage door broke off the wall jamming our garage door and bending lots of the metal frame . Precision is open 24/7and took my call on a Sunday night . They were at our house 8 am the next morning , evaluate and did the entire job in 3 hours .. Charles was great and respectful of us and our home. He did a great job putting things together , and in a way he recommended that we shouldn’t have any trouble with the door . Thank you Precision !!
- John Burch
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Gwynn Oak, MD
Your Garage Door Technician was very polite, pleasant, professional, knowledgeable, explained every part of the door and what was wrong, gave great advice and suggestions, gave all payments plans. It was a pleasant experience, Thank You
- Howard Jenifer
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Perry Hall, MD
Chris B. performed an excellent install today. Had 2 brand new LiftMaster openers installed within just a couple hours. Great job. A+!!
- Kevin Smith
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Baltimore, MD
Came within hours and fixed my door right then and there. Mike was very professional and friendly. Would recommend their service.
- Lynn Moriarty
Gwynn Oak, MD
$1600 for new rollers, springs,wire conversion from Wayne Dalton springs. I was ripped off. Haven't found anybody who has paid as much as me. Lesson learned
- Charles Keyes
Reisterstown, MD
Very pleased with the service Charles provided. He was awesome and very pleasant & provided excellent customer service. I would highly recommend your company to others. Thanks for a job well done. A very satisfied customer.
- Mark Staines
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Baltimore, MD
Really satisfied with the speed and quality of service. The technician was friendly and able to explain what he was doing very well.
- Dennis Wickenden
Pikesville, MD
Strangely, our garage door was opening all by itself, without us using our remote or key pad. This happened several times over a two-day period. We tried deleting the code and reentering a code but that didn't resolve the problem. We contacted Precision and a their very nice and knowledgeable technician, Derrick, was on the scene in a matter of hours. He performed a reboot which seemed to work. But moments later, a close neighbor drove by. To our surprise, our garage door once again seemingly opened all by itself. The mystery started to be solved when Derrick asked us to check with the neighbor who had just opened her garage door. It turned out that our neighbor's car was in the shop for repair and she was given a "loaner" that had a remote. When she used her remote to open her garage door, she unwittingly opened ours as well. Mystery solved. Derrick reset our garage door opener so as to block the interference. Thanks goes again to "detective" Derrick.
- Dianne Goldberg
Baltimore, MD
Technician Bobby was amazingly skilled, great at improvising and working with a 50-year old door installed in a 19th century garage (no right angles, lots of non-standard customized features from the original installation to adapt the tracks, cables, and springs to the space). The cables, pulleys, and hinges were worn out and presented special challenges in replacing. Bobby was very clear in talking to a customer who knows nothing about garage doors except that they should go up and down. Also was willing to work with my weird old door; I was afraid he would just say it should be replaced, but he valued the high quality of some of the older components and found ways to make them work like new. Super happy customer. (I would put five stars, but he just left a couple of hours ago and I haven't had time to see if the repairs work long term. He said Precision would honor calls for tweaks for several days even though the door was too old for him to give me a warranty. I like that kind of honesty.)
- John Mclucas
Manchester, MD
Dakota and Jay were very knowledgeable, curious and efficient. They listened to my door issues, made suggestions and only replaced what I agreed to. No sales pressure. That was nice for a change. I would call and or recommend them to anyone.
- Michelle Hoffert
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Baltimore, MD
Excellent work done in a timely manner. Would refer company to all.
- Hosea Newby
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Finksburg, MD
I had long heard good things abouit Precision Door Service. Now after just one service call, I am super impressed. Called on a Saturday, not expecting anyone to answer. Not only did I get an answer, but I also was given an appointment for Sunday morning! It gets better. An experienced technician and a trainee arrived even earlier than expected; quickly found the problem; and installed a new belt drive and sprocket kit. Super friendly and professional. Surpassed my expectations, and gained a new customer. I was also very impressed by the names and photos of technicians on the appointment confirmation email.
- James Reger
Eldersburg, MD
The service was excellent! I would have given 5 stars, but we have a two car garage, and only one remote was included with the purchase. I had to purchase the second one separately. Logically two should have been included in the price. I know from previous experience that other companies do include two.
- Harry
Reisterstown, MD
Quick service, punctual, friendly and professional, great work quality.
- Myles Uszerowicz
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Essex, MD
Service couldn’t be better! Keith our technician was excellent, extremely friendly and polite and very knowledgeable, thank you for fixing my door and in the cold and doing such a great job
- Nancy Fischer
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Sparrows Point, MD
Called your shop late yesterday morning. Was told tech would arrive between 3:30 & 7:30. Charles was at the house at around 4:15. He was finished installing a new opener assembly and on his way by 6:30. Great job Charles, I highly recommend your company.
- Alvin Vossler
Catonsville, MD
Keith was very professional and courteous. He discussed all options and made suggestions. It's rare nowadays to get such a hard working person. He's definitely an asset to your company.
- Patsy Jordan
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Reisterstown, MD
I was extremely satisfied with this service their promptnessto the call, and Bro Chris was excellent he took his time and explain the options concerning my garage door and was very patient with me and my million questions. I would not use any other garage service and will certainly pass this company on to my friends and family
- Jackie Jones
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Manchester, MD
Called on Tuesday morning and had a technician arrive in the early afternoon who diagnosed and fix the issue which was under warranty! Tech was professional, knowledgeable and polite.
- Sally Harmon
Taneytown, MD
Great service
- Geneva Hamm
5 star rating. I just got home and 10 minutes later I heard a loud noise in the garage. one spring had broken. Tito was here within a few hours and walked me through his recommendation for repairs. We have been here for 44 years with a few past repairs. I now have all brand new parts for my 18 foot door. Now even my wife can lift the door if electric goes out. I am extremely pleased with Precision and Tito. I recommend them to everyone.
- Darrell Tenney