Garage Door Repair in Baltimore Metro Area - Page 72

Laurie Mott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry C did a wonderful job! He explained what he was going to do and gave me the cost. Problem resolved in less than 10 minutes. Very happy with the work done!

Bob Adams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike the service tech called me to inform me he was on his way.. he was here between the hours they said they would be here. When Mike showed up he was here for about 30 minutes had my new garage door spring hooked up garage door running.Great company to do business with I appreciate your help you were here within 24 hours and my garage door is up and running.Great company to do business with. I appreciate all your help.Thanks Bob

Clifton Gordy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike C was the technician and he was fantastic in personality and precise in his work. Mike is obviously a man who loves his job and is very good at it. Several repair issues were present with my overhead garage door, including a broken spring. Mike had it all done and working better than ever in 30 minutes. Very impressed. Will keep Precision's phone number taped to the garage door.

Rick and Karen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision installed two new garage doors and two new garage door openers on our home. The new garage doors look very nice and are in a carriage house style with supporting hardware. They are very quiet and smooth when opening and have motion sensors to turn on the lighting. We are very happy with the service, they came on time and overall the job took about 5 hours. The technician clearly knew what he was doing and took quite a bit of time to explain all the features and how to use them.

Charles Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called on a friday to ask for someone to replace broken torsion spring on our garage door. made appointment for the next day, saturday afternoon. Mike , the tech. called in late morning to ask if he could come earlier and after giving the ok, he arrived about 10 o'clock and was finished by 11. He was very pleasant and professional, I would call them again next time my garage door needs service.

Kelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Convenience method of making the appointment in the evening the same day our garage door broke. Very courteous and friendly representative and informative website with appointment reminder sent via email. Mike C was our technician who came on time and was very knowledgeable. Fixed my garage spring quickly and suggested how the garage door can be maintained. The technician was very personable and offered reasonably priced services. I’d recommend Precision for any garage door needs.

P. R

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tracks on my garage door were accidentally bent on one side causing my garage door to literally roll off the tracks. (Side note.... don't try fixing an overhead door yourself.... its more complicated than you can imagine.) At 5 pm I called and was scheduled for the next morning service. Derrick and his assistant came out. Instantly, Derrick took charge. An outstanding quality! I could tell he had 12 years of experience in Overhead repair and customer service. He communicated what needed to be done and went to work. At each point of the process, he communicated what he was doing and assured me my garage was going to be back to normal. The truth is.... he put it back better than normal. He tightened a few cable wires and now the garage rolls up better than it did before. Derrick Thank you! I will recommend you to anyone who needs garage door service.

Eric Wujek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike was very quick and good. I had a lot of questions and he answered them all for me. Fixed my door works great now. A++++

Michael

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech finished in about 20 minutes and did a great job. He made sure that we understood how the openers worked.

James Head

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One day service, excellent support. Could not ask for more. Thanks

Daniel Plotkin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick,fast and efficient. Thank you Mike C

Karen Wallace

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry and his partner were efficient and friendly. On installation day, Barry called twice to give me a narrower arrival window and then an estimated arrival time as he drew closer. They solicited my opinion on placement of switches and lights, walked me through testing all the equipment, and cleaned up after themselves.

Jason Stocknoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician was Barry and he did a great job. I don't know much about the technical aspects of my garage door and he made a point to explain how each part works and what maintenance I should do. He was pretty quick to complete the repair and made sure to review everything he did. Barry was friendly, knowledgeable, professional and understands what good customer service is, and he even finished sweeping out my garage for me. I highly recommend.

anthony Hebron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The serviceman was quick to diagnose the problem. It involved using a screw driver to adjust the opener, he was helpful in giving us suggestions for maintenance. The price seemed a bit high.

Phillip Byle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was charged $510 for a torsion spring replacement and center bearing. This was after supplying the $15 online coupon. Friend at work had same job done for under $200. You look on line on ask.com and they say same thing. Parts $30 each plus $65 labor. Not sure where the other $300 came from since he was only here 45 minutes to do the job.

Dan Morales

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First let me start by saying Barry is a fantastic technician! Our garage door has the over the top torsion spring, and when it broke I did not feel comfortable repairing it myself. I called Precision on a Tuesday, expecting to have to wait a few days for a repair, yet they were available as early as next day for a regular non emergency repair! It surprised me as I had made myself free only on that Saturday but good to know they are easily available. Barry came out Saturday and instantly knew what he needed to do and what needed replacing in addition to our spring. I highly recommend Precision! Thanks again Barry!

Andrea Shipley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed a garage door and opener repair. Barry the technician who came to do the work was very conscientious, friendly, on time and did a great job. I would highly recommend this company.

Tim Redmond

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

1 star rating. I contacted your company through the chat room and asked about repairing a garage door opener. Your representative asked what the issue was with the door and what model opener. I informed the representative of the issue and told them the garage door opener was a Genie H2000C. The representative said she could have a repairman at my home the next day. When the repairman arrived it took him one minute to tell me your company does not carry parts for Geneie models. My questions is why would you send a repair man out to fix a model that you do not carry part for? Basically I paid $50.00 for a repairman to tell me he can't service my opener. I would appreciate a phone call, 410-999-4654, with an explanation. Regards, Tim Redmond

James Santa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Extremely professional and quick service that went above and beyond my expectations. We needed new tension springs and pulleys, and along with the safety inspection, our garage door works better than the day we moved in. Highly recommend Precision.

Paul Wheeler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Meeting was scheduled for 2-4pm Saturday but the call saying your representative would be late came after 5pm and I was unable to attend a memorial service that afternoon for an old friend The price for what I needed was significantly higher than one quoted to me by a company that scheduled an appointment at 11am that morning. The representative arrived on time, determined what was needed and said installation could be done on Monday. My decision to go with the first quote was simple

Michael Tadle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was really pleasantly surprised how quick, professional, and affordable the auto garadge door installation was. Same day service; amazing!!! Thanks, Barry!

Sonja Fisher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The advertising for Precision is one of the most professional I've seen. Beyond that, the technician, Barry, was a 10+, according to my husband. The spring in the door broke and it fell at 8:30 Friday night. It was back up and functional by 10:00 Saturday morning. Barry called first, was on-time, thorough and helpful. This was 5-star service all the way! The bios with the pics is definitely a plus.

Herb Gross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My wife did a Google search and your establishment came up. Garry was very courteous and indentified the source of the problem immediately. Given his disposition and knowledge I would say that he's a great ambassador for your company and for this reason I would definitely recommend your services to others.

Neil Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was on time and called ahead of time to confirm his arrival time. The technician quickly diagnosed the problem and told me exactly what my total cost would be before he did anything. I have dealt with other vendors and this technician far exceeded my expectations. Very professional.

Cindy Ernest

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The garage door wouldn't close so I called Precision Garage Door Service. I needed the garage door fixed because it has been extremely cold and snow was forecasted the next day. I made the appointment on Friday afternoon and the technician was supposed to be here between 8:00 and 12:00. Garry arrived at 9:00 and quickly diagnosed the problem with the garage door. He called me to explain the problem and I authorized him to replace the springs. The job was done quickly and I am amazed at how quietly the door closes now. I would highly recommend Precision Garage Door Service. I was happy to be able to get an appointment so fast and have the door repaired the next day.

Rudy Gil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Efficient, fast and very knowledgeable tech "Gary". The pricing is very high, however, Gary did tell me pricing prior to work done. If it was summer I would of gotten some quotes.

Kristi Bernstein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry promptly arrived to service and then install a new opener. Due to the weather, he even came in on Sunday. He was professional, friendly, and completed the installation within 2 hours. I will call Precision again.

Carolyn Duvall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry wa great , not only did he show up shortly after I called he was professional , very kniwkedgeable, got the garage door fixed and did a Great job.

Dennis Moulden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I came across the website for Precision while looking for another company. When I called to make an appointment, the young lady that answered the phone was very professional and provided all the information that I need to make a decision. The technician (Garry) called as requested and arrived as promised. He did an excellent job and pointed out some simple maintenance tasks that would extend the life of my door. I am very pleased with the service I received.

Shari Youngblood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would actually make this 4.5 stars if I could. I called, very last-minute after another garage door repair company canceled on me, late on a day when the weather was particularly brutal and still managed to get someone from Precision to come over and fix our garage that very evening. The work seems to be holding up, and the technician was very pleasant. I am subtracting 1/2 a star because he brought the ladder through our house and took a chunk out of the trim around our dining room entrance (which I now have to sand and repaint) and also because the price seemed a bit high compared to what our research had us expecting. Overall, however, we were grateful for the emergency visit, the work seems well-done, and both the receptionist answering the phones and technician doing the work were very pleasant to work with.