Garage Door Repair in Baltimore Metro Area - Page 87

David Banks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time, fast, professional, courteous, knowledgeable, honest and efficient... When we're ready for a new garage door, we don't need to shop around for bids. And for now, our garage door is repaired and will last us until we're ready to get a new one. This is the kind of service that makes for loyal customers.

Brian and Vivian Stone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician came at the beginning of the given time range, did a thorough check of our door mechanism and replaced parts that had broken and that had contributed to the damage of our garage door mechanism. The technician was speedy and courteous.

Charles Bona

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have never been more pleased. Derrick was early and solved the problem in a few minutes. Reassembled, tested, and lubricated my system. Mentioned a couple of things I should keep an eye on and was on his way. After a week of accomplishing nothing except a visit to the emergency room, all is as it should be. Derrick was professional and courteous. I should have called Precision first!

Debbi Russell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am sorry I can't remember the service technician. He arrived at the time he stated. He quickly diagnosed and repaired the problem. I will definitely use this company again

Kevin Cox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very prompt service. We are happy with our new garage door openers and the installation. Our technician was John, and he was friendly and knowledgeable. We will definitely use you in the future, and will recommend your company to our friends and family.

Paul Lukacs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derrick, who identified the problem (a broken circuit board) and Bill, who fixed it, were very friendly and helpful. I certainly would use this company again.

Paula Lebow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derrick did a great job with our garage door repair, was honest and informative. Would recommend this company/Derrick without reservation. Thanks

Michelle Stack

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derrick did a great job repairing our garage door! He showed up on time, explained the problem to us, and very efficiently repaired the door- which needed a new spring. It now works great, and we would use your company again, and recommend you to others. Thanks alot!

leah laurange

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with how the service call was handled from beginning to end. When I had a problem with making an appointment to have a garage door tune-up later in the month, the person went ahead and fit me in that week. Derrick showed up a little late that day (some jobs took longer than expected) but the company had called me twice earlier to warn that he was delayed and Derrick himself apologized for being late. Then he got right to work and did a tune-up plus ... after consulting with me ... replaced the "rollers" on the garage door. The door now opens really smoothly and quietly.

Jacqueline Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Although the timeframe window was not met, I did receive a call stating that the tech was running late. Derrick arrived and assessed the repairs needed for the garage door. Gave us a reasonable price, was professinal and did a great job pretty quickly. I'm satisfied and would recommend Precision to others.

James Webb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derrick was timely and represented the company very professionally. I plan to purchase new garage doors in the near future and I will call your company.

Sue Donaldson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wow! I'm very impressed with the service. Absolutely wonderful. Scheduling was easy, I received a email reminder, the technician worked to repair the problem, and even showed up earlier than later in the time frame given. I'm sorry I didn't call earlier but will definitely call again if I have a problem! Another very satisfied customer! Thank you, Bill!

Thomas Fitchett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was recommended to me by Servicemaster. They were prompt in responding & calling to see what our needs were which happened to be a repair. Bill Byrne arrived promptly on time and found that a hungry squirrel had chewed through a line. He fixed the problem quickly and is coming back to fix the sealing around the door which we didn't realize could be replaced. We are very happy with the workmanship and Bill's recommendations

Phillip CAPLAN

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

bill was very good and tryed to salvage my old opener; however, it was decided to replace it. He was very good.

Veronica Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for the prompt service.

James Parks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derrick conducted a Garage Door Tune-up and installed Ultra Quiet Rollers. He provided the results after his 25-point Safety Checklist inspection, and recommended a lubrication schedule. He was very informative and professional at all times - outstanding customer service and care. I will contact Precision in the future for any garage door issues.

John Kassab

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derrick was very pleasant, but unfortunately my opener went crazy right after he left. Kept opening and closing on its own.

Patrick Gleason

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I wanted to submit my review for the work done on my garage door to fix a broken torsion spring. When I scheduled the appointment I was given the window of 1:00-3:00 PM for arrival time. Derrick called me at about 12:30ish to let me know he would be there in about 20 minutes, so he was there at my home a few minutes BEFORE the time-frame I was given. To me this was great. I'm a busy guy and it was a nice touch that he got there when he did because I had an event scheduled for later that afternoon, but I really wanted to have the door fixed. In no time Derrick assessed the problem and gave me an estimate for the parts and service he was going to provide, and even gave me the option to upgrade to a 2-spring setup. (I declined and stayed with a 1-spring setup.) Once we had decided on the repair option, Derrick immediately got busy, had the repair done in no time, was extremely polite and friendly answering any question I had, and in general made it a very pleasant experience. Not only did he replace the broken torsion spring but he also trued up my garage door tracks, lubricated all the points that needed to be lubricated, and in general tuned up the door so that now it runs smoothly, and it's less than half as loud as it was previously. Something I'd like to address that was mentioned negatively in another review was the price of the parts and service. The spring that went in is rated between 30 and 50 thousand cycles, which replaced the original 10,000 cycle spring, so they used quality parts to fix my door. In addition to that, Derrick clearly knows exactly what he's doing - I believe that when someone develops knowledge and skill related to a task that those skills and knowledge are worth something. I had no qualms paying what I did for the parts or labor, and I will recommend Precision Garage Door of Baltimore to anyone I know who needs a repair on their garage door. Thanks Derrick for hooking me up! Service was quick, professional, and it took a load off of my mind knowing that the door was repaired correctly with parts that are warrantied, and will last for years and years to come.

Jon Faul

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The work performed was fine. The prices, however, were not. $125 per spring? $35 per safety cable? I understand that your price builds in labor, but I can buy the same springs for $25 online. Given those prices and the time required to install the pair of springs, I calculate a labor/ overhead rate of $200/ hour. I'm sorry, but I can't see how that rate is justified

Jorge Gonzalez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'm very pleased with the company service. Great telephone customer service. Appointment was schedule for same day service too. Service was clean, good estimate on labor & parts. Fast and very proffesional installation. Thank you and most definately will reccommend to friends and family. Attentively, Jorge H. Gonzalez

nancy lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came the same day I called; arrived on time and repair was done within 20 mins. Technician was courteous and repaired door quickly. Garage door now works and is much quieter.

Sergei Strizak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

quick and good service

C. Bradley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with everything and everyone-from the office to the install. John was great. I really appreciate that he had his own trash box and cared about my home.

Martha & stan Weiman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derrick was friendly, efficient & personable.You have been my garage door company of choice for some years & I would not hesitate to recommend you others!

Donald Russell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision and especially Derrick deserve a 5 star rating! Garage doors are like rocket science to me and Derrick analyzed and fixed my door in about 20 minutes-- amazing!! The young man was very polite and tolerant of my ignorance regarding garage doors. He provided me some really good insight into replacing the door sometime in the near future. There is no doubt in my mind that I will call Precision when I'm ready for the new door. Also, the lady that scheduled the appointment was equally polite and informative.

tony simmons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very courteous and professional.

Shirley Stewart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service; called fifteen minutes before arriving; well mannered gentleman;repairs completed and doors working fine. Thank you.

Lynn Montgomery

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I really liked the fact that I could call on sunday and set up an appointment for the following day. He called first and came early which was great.

Jeffrey Alperstein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the third time we have used Precision. (2 minor repairs and a replacement) Each time Derrick has been our technician. He is extremely knowledgeable about the product and professional in every regard. He is a credit to the company. Because of Derrick and the people on the the phones when we called about our garage problem, we would not hesitate to recommend Precision to anyone that needs a repair.

Craig Wehr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I contacted Pecision late in the morning and Derrick came to the house by 3 PM. Within 30 minutes the broken spring was replaced. Customer Service is top notch starting with initial phone contact through completion of work.