Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1920 reviews, averaging 4.84 Stars:
Ellicott City, MD
Thank you for your business! We look forward to serving you again in the future.
Linthicum Heights, MD
I am extremely pleased with Precision's customer service and workmanship! I have been using Precision for replacement and servicing my three garage doors for years. You. I usually receive next day service, their prices are reasonable, they come during the 2 hour time frame they offer, and they stand behind the products they sell and give a very good warranty. I recently had a problem with a garage opener they installed and they have replaced the defective part for free. Derrick is the best technician. He is very knowledgeable, highly trained, and trustworthy. I highly recommend Precision and Derrick!
- Catherine Kovacs
Thank you for your kind words about Precision and Derrick. We value the comments of our loyal customers.
Glenwood, MD
Barry and his assistant were fantastic. After calling me a half hour prior to my scheduled service appointment, the Precision team promptly arrived and got right to work. First, they assessed my needs and clearly articulated the options that were avaiable to get my garage door functioning up to par. They were able to answer all of my questions and concerns about the product options, time required for the job, and the associated costs. Both service team members quietly went to work. Once the job was completed, they double-checked the functioning of the garage door, key pads,and the remotes. They even helped my husband key code his car to acces the garage! I would definitely recommend this company based on the quality and efficiency of this team member and their pleasant work attitude. We tip our hats to Barry and Michael for a job well done!!!!! We live in Glenwood, MD
- Julie Vogt
Thank you for your business and your kind words. We appreciate our Precision Door customers!
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Baltimore, MD
Precision Garage Doors is the best! In May 2012, Derrick came out and tuned up my garage door. He found a stripped coupling and replaced it. Recently, the door opener stopped working again. Within 24 hrs of calling for an appointment, Derrick was back out. When he found the coupling had stripped again, he replaced it at no charge. On both visits, Derrick was very pleasant and professional. Not only will I use them for any further work, but I will recommend them to all my friends.
- Louise Brownell
Thank you for your confidence in Precision! We truly appreciate our customers.
West Friendship, MD
Appreciate the quick and friendly service. Derrick was onsite within two hours of call.
- Craig Brown
Customers love Derrick! Thank you for your business!
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Odenton, MD
Quite disappointed that you guys couldn't help us finish up the new garage door installation and make it right despite that we didn't purchase the door from you.
- Steven Gagnon
We are sorry we couldn't help you, but discussed with you the reason. Your doors needed to be taken down and re-installed. There needed to be additional work done before correct installation could be completed. We appreciate you taking the time to discuss this with us, as there was some miscommunication between you and your son.
Columbia, MD
The guys were great - on time, courteous, clean, and professional. He carefully explained the result of his inspection, and what my options were and what they would cost. The work was done in an hour and the garage door has never worked better. Your technician could not have conducted himself better. I am absolutely satisfied.
- Chris Heer
We appreciate your business and confidence in Precision! Thank you!
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Westminster, MD
I had a broken garage door spring and when I submitted the work I was called the same day to schedule appointment. Technician was polite and on time. My only reason not to give 5 stars is I expected the spring be fixed that day...it was not. They had to come back another day to do the work.
- Bryan Becker
Thank you for the kind words. We had many calls that day, and needed to go back for more springs. Thank you for your business!
Middle River, MD
I am very pleased and happy with the response time. Also with the proffesionalism of the technician. He did a great job and left the area clean, and most importantly,fixed. Any future problems with the garage doors, we will be using your company. I will also refer you to anybody who needs help. Again, thank you for your prompt response.
- Anthony Lombardi
We look forward to serving you and your neighbors in the future!
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Pikesville, MD
EXCELLENT JOB ! POLITE,ON TIME, PERFECT !
- Barbara Mcdorman
Thank you for choosing Precision!
Ellicott City, MD
Derrick arrived right on time, discussed various possible options with me (replacing just the opener, replacing springs and opener, replacing entire door, etc.), did the work we agreed upon, and was gone in two hours. Great job, and we are looking forward to having a working garage door once more!
- lynn halverson
Thank you for your kind words. We appreciate your business!
Clarksville, MD
Very precious, timely mannered & fix the simple problem by explaining the reason and advise to look for the switch that was triggered off while replacing light bulb. Could have charged more by not explaining the problem. Very reasonable price, and also spent time servicing and doing preventative maintenance such as greasing all joints, wheels and tightening loose bolts n nuts. Certainly recommend and appreciate honesty.
- Tilak Patel
We appreciate your business. Thank you for choosing Precision!
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Pikesville, MD
Ideal experience! Sending photo of technician in advance is wonderful for me, as I am a senior living alone. Derrick was perfectly professional, knowledgable and pleasant. I definitely would recommend your company!
- Myra Satisky
Thank you for your confidence and trust in Precision!
Baltimore, MD
One of the few repair experiences I have had in which I feel I'm being dealt with straight...and extremely efficiently. Derrick could have been in a tv commercial he was so well-spoken, precisely analytical, friendly and quick. I heard of you through a friend and I will stay in your camp!
- Susanna Craine
We appreciate your kind words and your business! Our customers love Derrick!
Glenelg, MD
Barry did a great job, made it all work again!
- Jim Gribble
Another satisfied customer! Thank you!
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Columbia, MD
Barry did a great job. Took the time to explain how to keep my garage door in top working condition throughout the year. Did a thorough job replacing my broken spring. Barry was very knowledgeable and very skilled in his profession.
- Richard Konapelsky
We appreciate your confidence with Precision!
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Ellicott City, MD
Derrick was professional, knowledgeable and efficient. He identified the problem quickly and fixed it easily. His communication skills were excellent.
- Mark Nusbaum
Our customers love Derrick! Thank you for choosing Precision.
Odenton, MD
I chose Precision because it was closer & appeared to be more reasonable than other companies. They were also able to fix a same day appt. Bill was very professional & knowlegdeable. My garage repair was completed very quickly. My only issue is that the cust serv reps & tech need to be clear on the pricing after the service fee has been charged.
- Valerie Thomas
Thank you for your comments. We will try to do a better job of communication between staff.
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Ellicott City, MD
Our extension spring sprung Friday night. Sat. morning we found Precision on Angie's list as a Grade A vendor. A call at 9:00AM was met with immediate help. By 1:00PM Derrick had replaced our springs with professional attention to detail. We were thrilled with response and service.
- Karin Bunch
Thank you for your comments! We appreciate our customers!
Odenton, MD
Henry Your company was recommended to us by two of our neighbors.....everything they said about your company was correct! You were very responsive, an appointment was scheduled the very next day. Derrick arrived on schedule, knew what had to be done and he quickly fixed the problem. You are fortunate to have employees like Derrick, knowledgeable, courteous and an excellent representative of your firm. It is a pleasure to do business with a company like Precision, your contact details are going in my Blackberry!
- Robert & Carol Vanderclute
Yes, we are fortunate to have employees like Derrick! Thank you for taking the time to review your experience with Precision. We appreciate your business!
Ellicott City, MD
Technician was very knowledgeable and extremely professional. I would definitely use your company again!!
- Richard Lees
Thank you for your business. We appreciate your confidence in Precision.
Ellicott City, MD
Derrick did an excellent job, it is a pleasure to watch a professional who knows what needs to be done then goes ahead without delay and does it. I own my own business and would be estatic to have Derrick as an employee. My employees are excellent and he is also. Chris Jubok
- Christian Jubok
Thank you for your kind words. Derrick is a valued employee of Precision, and has been with us many years. You can see why our customers love him!
Crownsville, MD
I was VERY impressed with the tech!
- Harry Gatanas
Thank you! So are we! He does a great job, and customers love him.
Pikesville, MD
Service was great. Technician was very professional and efficient. Doing the service the same day that I called was greatly appreciated. I will highly recommend this company.
- Marsha Carton
Thank you! We work hard to make sure our customers are pleased.
Columbia, MD
Checked 4 stars, since there is always room for improvement :-), but service was very good--very professional and on-time. Derrick knows his trade.
- Paul Strassman
Derrick is a very knowledgeable tech. Thanks for the review!
Eldersburg, MD
We were very happy with the service. Derrick is very professional, efficient, knowledgeable, and laid out the repair options and associated costs - no surprises. He even went above the call of duty adjusting my second garage door by standing on the seat of my riding mower since I hadn't cleared out that side of the garage. Doesn't get any better than that. For future repairs or an all out upgrade when the time comes we will call Precision.
- Michael Hutman
We appreciate your comments. Customers love Derrick! We are happy to have him.
Baltimore, MD
So Far very good service.
- Gary Pulliam
Thank you for your business!
Westminster, MD
The technician came to my home to repair the broken springs the same day I called. Fast and courteous service at a fair price. Derrick did a great job and I would certainly recommend Precision to everyone.
- Michael Levine
We appreciate your feedback, and especially your business!
Woodstock, MD
I purchased a coupon from Angie's List for a Garage Door Tune-Up. Once the technician arrive for my garage door tune-up, it was great. Getting him there was another issue. I spent 3 1/2 hours waiting for his arrival on a Saturday only to recieve a call that he needed to come Sunday instead. On Sunday, he promised to be there at noon, but arrived at 1:20. By the time he got there, I was quite disgusted with the whole thing, but he did a great job.
- Kathryn Masters
We are glad you were satisfied with the work that was done. We apologize for the delays, but we had a weekend where there were three personal emergencies with our technicians, and we tried hard to reorganize our schedules to make sure we got to all of our customers. We have not had this type of problem in the 11 years of business, and apologize for the rescheduling. We appreciate your business.
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Baltimore, MD
Derreck showed up in the specified time frame. Very courteous, and fixed the problem in a matter of seconds. I would highly recomend your company and technician.
- Eben Hansel
Thank you for your review and for your business!
Bought a coupon from Angie's List. My garage door needed attention. Was able to make an appointment for the next day. Derek performed a tune up and my garage door was performing much better. Thank you Precision! Will definitely call when my garage door needs anything. Thank you!
- Lynne Wilkie