Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 2039 reviews, averaging 4.85 Stars:
Ellicott City, MD
Thank you for taking the time to review your service with us. We appreciate your business!
Product:
Annapolis, MD
When we moved to Heritage Harbour in Annapolis, from Wisconsin. We replaced the garage door opener with your product which has a great reputation. I also was a manager at one time and knew that employees are most important in any relationship with a customer. I am so impressed with the person who worked with me in setting up the appointment with the Technician ( Michael)and the same professional manner the Michael exhibited.Both are assets to your company. Thank you very much for creating an environment that attracts great employees. Doug guy
- Doug Guy
Thank you for your comments about Precision. We try hard to make sure all of our customers are satisfied with the service they receive from Precision.
Product:
Pikesville, MD
Derrick Easterday, the general manager, went out of his way to make things right for us. After several failed attempts by others at Precision to fix our garage door, Derrick took matters into his own hands to fix the problem. I am very appreciative of his professional manner, his attention to the problem and his extra time in solving it and making it right. Derrick represented your company very well and I am very grateful to him for being responsive and helpful! Thank you, D!!!!
- Louis Schwartz
Thank you for allowing us to show that we really do care about our customers and their satisfaction.
Elkridge, MD
I truly appreciate the professionalism of your technician Alan. He was on time, upfront about the repairs needed, and offered advice for continued maintenance. Alan was confident from the beginning that he could fix our door and was done in less than an hour! Alan did a great job!
- Kristen Johnson
Thank you for your kind words about Alan and our company. We thank you for your business.
Product:
Annapolis, MD
Mike did a fantastic job. He fixed both doors, and did a perfect job. Everything works great now, better than they ever have.
- Jamie Gunsior
Thank you for your comments and your business.
Product:
Owings Mills, MD
The only downside was that the service cost considerably more than I had anticipated.
- Sharon Ball
Thank you for choosing Precision. Please know that we only use high quality parts for a long lasting working door.
Product:
Reisterstown, MD
what a pleasure to do business with such well organized and professional operation. technician was informative and friendly. work was done in a timely manner. I can not recommend this company highly enough.
- gary white
Thank you for your business and your recommendation. We truly appreciate our customers!
Product:
Annapolis, MD
Good technical knowledge of opener and excellent customer service.
- Michael Reamy
Thank you for your business.
Product:
Baltimore, MD
Precision provided the solution to my garage door issue. The spring for the door broke in half, trapping my car. From making the appointment to the arrival of the technician assigned, everyone at Precision was very professional. Would have rated them a 5 had they come out the same day. Mike C replaced the spring in no more than 30 minutes and our car was freed. Would recommend Precision for sure!!
- Betsy & julie Byrd
Thank you for choosing Precision for your garage door needs. We appreciate your business.
Product:
Parkville, MD
Very prompt, pleasant and knowledgeable
- Arlene Buchta
Thank you for your comments and your business.
Product:
Baltimore, MD
Repaired garage door and lubricated both doors. Service was professional
- Matt Nichols
Thank you for choosing Precision for your garage door needs.
Product:
Glen Burnie, MD
I called and was able to get an appointment the same day. I was provided with an arrival time window and Mike was there during the appointed time. He fixed the springs and explained everything he did. Mike was very professional and knowledgeable. I would certainly recommend your company for anyone needing garage services.
- Cheryl Krywicki
Thank you for your comments and your recommendations. We appreciate our customers!
Product:
Cockeysville, MD
Your Employee, Mike C. kept me informed of his arrival time. Mike went right to work upon arrival, diagnosed the gaarage door problem, re-programed the external key pad and was on his way. The good communication between your office, the technician and me was outstanding. I am a repeat customer - previous service calls were equally as good!
- gregory strouse
Thank you for your comments. Mike C does a great job, and customers love him!
Product:
Severna Park, MD
The repair was done well and quickly - and in the bitter cold. I appreciate your fitting my repair in during a really busy time.
- Micki Parkinson
Thank you for your comments. It sure has been cold lately, and our technicians appreciate your feedback.
Product:
Clarksville, MD
The technician was very nice and professional. He arrived when he told me he would and did a nice and clean job. Thanks!
- Brian Barn
We appreciate your business and your feedback. Thank you for choosing Precision!
Odenton, MD
Fast,On time,Couteous,Knowlegable and reasonable.....really can't ask for more than that! Highly recommend Precision Door Service
- Robert & Carol Vanderclute
Wow! What kind words! Thank you for choosing Precision for your garage door needs!
Columbia, MD
Mike E did a great job, he was professional, informative, and left the job site in great condition. If something went wrong again, I would request him by name. Note: Can't believe you don't have Colunmia in your location drop dowm technically the second biggest city in MD.
- William Powers
Thank you for your comments. We do have Columbia in the zip code section. We appreciate your business.
Product:
Gwynn Oak, MD
Technician was on time, courteous and efficient. Repaired our door very quickly, did not try to invent repairs to increase the cost, very trustworthy.
- Brian Salveron
We try hard to make sure all of our customers are pleased with the work we do at Precison!
Product:
Columbia, MD
Appreciated the same day service...Michael was efficient, knowledgable,
- Susan Stacy
Thank you for your business.
Product:
Severn, MD
We found Precision online and were pleased they could send someone one day after our garage door broke. The spring on our door broke after only 2.5 years but it was not very good quality and there was only one spring on a two car garage door. The technician, Mike, arrived early, quickly assessed the problem, and after discussing costs and options, installed two new springs in less than 45 minutes. We are very pleased that our garage door works now and would definitely use Precision in the future - although here
- Laila Starosta
Thank you for choosing Precision for your garage door needs.
Product:
Hanover, MD
I had the torsion spring repaired on the door. The technician explained everything and did a good job. However I feel the cost was higher than it should be. I've never dealt with a company before that doesn't waive the service fee if the repairs are made. I needed two springs. The total costs was over $500 (including service charge, tax, parts). I feel that it was excessive. Unfortunately it's not easy to get an estimate before they come to your house. I would be thrilled if I hear back from the owner. They have my email address.
- john lantz
Thank you for choosing Precision for your garage door needs.
Product:
Baltimore, MD
The Tech Mike came on time (actually before scheduled appointment which was great), was polite and knew what he was doing. Making the appointment was easy, the operator was very polite and scheduled my appointment to meet my needs. GREAT COMPANY! Will recommend them going forward.
- Scott Banker
Thank you for your kind words about Mike and Precision. We appreciate your business.
Lutherville Timonium, MD
Precision could not find the paper work from previous vists,the work at least half of it,may have been under warranty . I had two springs replaced,one broken,one in new condition ,I wonder why that one needed to be replaced,or even if it was replaced.Ihave lost the confidence in Precision that had been built up through having Derrick as my tech in the past.
- Michael McCall
We will certainly look into this. We don't want to lose any of our loyal customers. Derrick became our manager.
Millersville, MD
Trustworthy, honest company providing great service. I had a repair done only weeks earlier and was told I needed a whole new door and opener. Turns out by just replacing the spring, it's back to regular, safe operation. Couldn't be more pleased. Technician was Mike C, don't see his name below nor is my city available to choose.
- Stephen Pequigney
We will share your comments with Mike C. Thank you for choosing Precision!
Product:
Ellicott City, MD
5 stars
- Stephen Lescht
Thank you!
Glenwood, MD
Fantastic service! U called at 4:30pm and the service was cometed the next day. Pricing was clear - there were no surprises. Honest, competent and professional service. My neighbor recommended Precision and I plan to do the same.
- Fern Babkes
Thank you for choosing Precision for your garage door needs!
Product:
Baltimore, MD
Very efficient. Responded quickly. Reasonable prices.
- stephen wegener
Thank you for choosing Precision for your garage door needs.
Product:
Owings Mills, MD
Outstanding service! Here's our top three: 1. An email sent with the technicians name and picture 2. A ACTUAL TIME for delivery that was honored (none of this "we will be there between 9am and 5pm-which no one likes)- the technician was prompt 3. Mike C was friendly, efficient, and great to talk with This is our second service - we had a spring installed a few months ago and that was also great. Thank you, The Gomes Family
- Casey Gomes
We certainly try to make sure all of our customers have the same opinion of Precision. Thank you for sharing!
Lutherville Timonium, MD
I was very disappointed with your company. I gave the information about our garage door opener (model,style, etc)over the phone and was scheduled for the service call. I was told that the technicians had the parts for that brand on their truck and in most cases they try to repair instead of having to replace. My technician didn't even attempt to fix our "old model" because the techs do NOT carry parts to that model on their trucks and in fact they don't even MAKE replacement parts for it anymore! $50 to tell me something that should have been communicated over the phone. Very disappointed at the lack of integrity and communication. I am fine with needing a new opener (not surprised) but the tech literally walked in 2 seconds and told me this info that should have been told over the phone. I could have THEN decided if I wanted them to come out and see if something else was wrong!
- Pam Lloyd
Thank you for your comments. We will use them in our training. We appreciate the opportunity to talk with you about why some of the older parts are no longer distributed.
Lutherville Timonium, MD
excellent communication on arrival times. Mike was very professional and courteous. Did a great repair and most importantly to me no pressure to purchase a new opener he did repair and advised me of the options available if I should have new problems later. definitely will use again if needed.
- Michael Lupton
We very much appreciate your business, and for telling others how professional we are. We strive to get comments like yours from all of our customers. Thank you.
Product:
Selected from Angie's List. It was late on Friday, the other garage door repair dealer was closed for the weekend. You were able to service the next day. The technician, Mike, was top-notch. Professional, polite and explained in detail the operation of my door and how to provide regular maintenance that could help avoid future problems. Interestingly enough, operationally our very noisy door suddenly became quiet after Mike worked on it.
- James Royalty