Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 2094 reviews, averaging 4.85 Stars:
Pasadena, MD
Thank you for being a Precision Door customer!
Taneytown, MD
I called Precision in an emergency situation as the spring on the existing door had broken. They were able to schedule Mike to come out the next morning. Although he was not able to service the existing system he installed a new replacement spring system in about an hour. He lubricated all the moving parts. The quality of the new system is excellent and is covered by a 5 year warranty. Good work Mike!
- Kenneth Dallwig
Glad to hear it! Thank you for choosing Precision!
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Severn, MD
Best garage door service I have ever received. Quick response and totally professional. The work was outstanding. I gave the company 4 stars instead of 5 only because I thought their prices for parts were a little higher than other companies I have used in the past. However I give the technician, Derrick, 5 stars!!! He was thorough, quick, and knowledgable. He rocked it! I would recommend this company for all your garage door needs. Request Derrick! You will not be disappointed!
- michelle whitaker
We appreciate your comments and recommendations. We try very hard to provide outstanding service to our customers.
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Severna Park, MD
This is the second time I had Derrick at my house for service on my garage door. Both times he was very professional and did a great job.
- Ed See
Glad to hear it! Thank you for choosing Precision!
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Perry Hall, MD
We are repeat customers. Thanks for coming so quickly yet again to make the repair to our garage door.
- Rick Cheung
Glad to hear it! Thank you for choosing Precision!
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Perry Hall, MD
I noticed my garage door spriong was broken last evening. I called this morning at 7:45am, had an appointment the same day a few hours later and a working garage door prior to noon. Everyone I dealt with at Precision Doors was courteous, friendly & helpful.
- Tom Benisch
We appreciate your comments and recommendations. We try very hard to provide outstanding service to our customers.
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Millersville, MD
Precision Doors provided expert, same day service when the spring on our garage door broke, trapping my car inside on a very busy work day for me. Mike the technician was punctual and prepared and had the part I needed right in his truck. I wouldn't hesitate to recommend Precision Doors.
- Jim Rand
Thank you for your business. We appreciate our customers!
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Reisterstown, MD
The garage door was fixed well and quickly.
- Stephanie Kagen
Thank you for your business. We appreciate our customers!
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Ellicott City, MD
garage door repair the technician was on time, did a great job. Will call your company again
- Bill Slater
Glad to hear it! Thank you for choosing Precision!
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Ellicott City, MD
Service Technician arrived, as promised, about 3 hours after my first and only call, quickly assessed situation, and efficiently effected the repair. He was courteous, and it was convenient that I could pay by credit card on the spot. He concluded with maintenance tips.
- Don DeGeorge
Glad to hear it! Thank you for choosing Precision!
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Lutherville Timonium, MD
Very satisfied. I called Precision on Tuesday afternoon and scheduled an appointment for Wednesday morning to have my springs and cables replaced. Mike C arrived on time, gave me a quote immediately, and proceeded to finish the job within 30 minutes. Could not have been easier.
- Pat Redgate
Wow! We appreciate your comments. Our technicians try hard to please our customers, and perform outstanding work.
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Annapolis, MD
It was a quick fix, but I hadn't been able to do it myself, even after reading the manual. Mike explained exactly what he was doing, plus he told me how to keep my doors in good working order. Thanks!
- Susan Dodds
Thank you for being a Precision Door customer!
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Pasadena, MD
The service man was really cool and professional and gave me great advice on how to proceed with my repairs. I will definitely call back if ever needed.
- Christopher Wallace
Wow! We appreciate your comments. Our technicians try hard to please our customers, and perform outstanding work.
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Windsor Mill, MD
Great service fast well done
- Robert Kelsey
Thank you for your business. We appreciate our customers!
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Lutherville Timonium, MD
Service was great when Mike arrived, but he arrived an hour after 11-1 window I was promised with no phone call. I was told by DJ that I would get a call back from a manager to
- Qasim Collidge
Thank you for your comments. We try hard to stay on schedule, but sometimes the job prior to yours takes longer than anticipated. We have reminded our technicians to call the customer if they are running late. He was very busy, but could have called you when he finished the previous job. Thank you for your business.
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Rosedale, MD
I found this company on a google search of residential garage door repair companies, I phoned @ 7:00a.m.
- Joseph Kuemmer
Thank you for your business! We appreciate our customers!
Pikesville, MD
Work was done efficiently but I was disappointed that the old replaced unit was left on my garage floor. When I asked about hauling it away I was told they don't do that any more. If I had known that I would have gone elsewhere! Had to pay a junk mover to take it away. Very poor customer service.
- Monroe Saunders
Thank you for allowing us to make this right. Our technician was misinformed, and we have sent you a check to cover this cost.
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Rosedale, MD
Quick and efficient service.
- Cheryl Foley
We appreciate your business.
Ellicott City, MD
Great website.
- Robert Marsili
thank you!
Woodstock, MD
Showed up and could not find the problem with my unit. Was going to suggest it was the logic board, which had already been replaced, and then was not able to determine what was wrong. Verified the wiring on the board, made sure the door was manually operational, and then said he didn't know what was wrong and suggested I contact the manufacturer. Paid the service fee, for no real service and I'm no better off than when I started.
- Jeff Six
We are sorry we were not able to correct the problem. Our technician still believed it to be a logic board dysfuntion.
Nottingham, MD
Prompt, efficient service. Got a second opinion on what the problem was, and got the new part ordered right away (even though it was a Saturday). Fast, fabulous work. Mike C. went out of his way to give me some other maintenance instructions, too. Thanks!
- Melissa Madsen
Thank you for choosing Precision Door!
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Gwynn Oak, MD
Very professional experience. I will refer any person with garage problems to them. I highly recommend Precision.
- K Kelly
Thank you for choosing Precision. We appreciate your business.
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Columbia, MD
Mike did an excellent job, as far as I could determine, replacing the garage door springs & safety cables. However, he failed to address the problem of the door rubbing against the top of the frame when it was raised & lowered. That problem caused the door not to close completely, and left a gap of 2-3 inches on one side of the door. This problem only occurred after the spring broke. Mike thought that the frame needed to be planed. But, after I tried planing the wood, I realized that the door was rubbing across 2/3 of the top frame, and there was no way this was the source of the problem, so I contacted Precision Door, again. This time they sent out the installer, Darrell, and Darrell realized that one of the brackets holding the top roller in place had bent significantly enough to cause the rubbing. After he straightened the bracket, the door opened & closed without the rubbing, and the gap at the bottom was reduced to less than an inch on one side.
- Ann Farley
Thank you for allowing us the opportunity to correct any problems you have with your door.
Lutherville Timonium, MD
Fast,the lady in the office was very good,the guy that fixed it has been here before,so every thing went perfect.
- Michael McCall
We appreciate your business.
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Essex, MD
Response to my call was faster than i expected,technician was on time and was polite and businesslike,he started on repairing my garage door right away and told me i need to lubricate it twice a year,i did not know that.The door works like it should and is much quieter than before.I thought the cost of the repair was reasonable. Thank you.
- Brigid Sennett
Thank you for choosing Precision for your garage door needs. We appreciate your business.
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Reisterstown, MD
On-time and very friendly. Got the job done with no issues. Very good service.
- Jim Trotman
Thank you for your kind words. We appreciate your business.
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Dundalk, MD
Mike C replaced a drive gear & tested door operation which was good. Yet, after a few cycles the door does not open fully. I am currently waiting for Mike C to call. If I don't hear from him soon, I will be calling the office AGAIN!
- Peter Lapetina
We are glad we were able to take care of this problem. In the future, please call the office directly.
Annapolis, MD
It started off with me calling different companies to have someone come out to give an estimate. Reading reviews and speaking with the companies themselves and looking at BBB ratings. Precision had very good reviews and A+ ratings with BBB and their staff answering the phones were very professional. UNLIKE ALL of the other companies in the area I called that serviced Annapolis. This is one of the main reasons I chose them. Alan was our technician and he was very professional and knowledgeable when asked questions. He did a great job in a very timely manner and I would highly recommend this company and Alan to anyone of my good friends. Great job and keep up the good work.
- Melissa Sheppard
Thank you for your kind words about Alan and Precision Garage Doors. We appreciate your business!
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Westminster, MD
I have used Precision twice prior at my former location so naturally it was an easy decision to call again for service yesterday at my new home to replace broken spring. While cost is always an issue with any outfit, I am confident in the service I get through Precision so don't mind paying a premium. Plus I called yesterday morning and the technician was out by 2:30 pm. and the door was operable in about 10 mins. Thanks again for competent work.
- James Ball
Thank you for your business. We appreciate your comments.
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Pikesville, MD
Thank you for sending a technician promptly, the next day. I appreciated the "heads up" features of your service. The e-mail to underscore the time and date for the service and the tech's call before arrival. The garage door would not shut. It kept on going up, and not completely down. Though it might have been a simple job for your technician, the fact that the door would not close was a invitation for robbery and/or rodents. Should someone ask for a recommendation, if they needed service, I would not hesitate to mention your company as a reliable and professionally managed service.
- Phyllis Karpe
Thank you for your business and your comments.
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Derrick Easterday was great and new right away how to fix the problem with the garage door senors. He was polite and courteous and a pleasure to talk to. I will definately use your comapany for future repairs.
- Robert Hooper