Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 2111 reviews, averaging 4.85 Stars:
Columbia, MD
Service Provided:
Product:
Technicians: Derrick E
Ellicott City, MD
Excellent service; called fifteen minutes before arriving; well mannered gentleman;repairs completed and doors working fine. Thank you.
- Shirley Stewart
Owings Mills, MD
I really liked the fact that I could call on sunday and set up an appointment for the following day. He called first and came early which was great.
- Lynn Montgomery
Thank you for your kind words and for your business! Our customers love Derrick!
Ellicott City, MD
I contacted Pecision late in the morning and Derrick came to the house by 3 PM. Within 30 minutes the broken spring was replaced. Customer Service is top notch starting with initial phone contact through completion of work.
- Craig Wehr
Derrick is an outstanding technician, and we are happy to have him! Thanks for your feedback and your business!
Reisterstown, MD
This is the third time we have used Precision. (2 minor repairs and a replacement) Each time Derrick has been our technician. He is extremely knowledgeable about the product and professional in every regard. He is a credit to the company. Because of Derrick and the people on the the phones when we called about our garage problem, we would not hesitate to recommend Precision to anyone that needs a repair.
- Jeffrey Alperstein
Thank you for your comments! Derrick is an asset to our company, and customers love him! We strive to perform outstanding customer service, and it appears we have done it again. Thank you!
Finksburg, MD
Both the company and the service technician were great. The ad said same day and you were at my house same day; which is what I wanted since I was home today. Your Tech, Barry, was awesome, introduced himself at my front door, very pleasant and got right down to work. Identified the problem with my door in 15 seconds, which I failed to do in 4 hours and fixed it 5 minutes later at a reasonable cost. I was very satisfied with the entire process! Thank you.
- bruce robinson
Barry is truly a professional technician in all aspects. He enjoys his customers and strives to make sure they understand all work needed. We look forward to serving you and your neighbors in the future.
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Nottingham, MD
Allan was our tech. Allan did an awesome job on our grarge door repair. He was very professional, and friendly.
- John Ford
Product:
Towson, MD
Polite service person . Took time to explain everything. Called and let me know they were running late.
- elizabeth wise
Lutherville Timonium, MD
This is a fabulous company. Their customer service is top notch!! I contacted the Precision for a garage door repair. I was given the time range they would be out and the name of the technician. The technician, Derrick, came out within the scheduled time and was professional and courteous. He took the time to explain what the problem was and what needed to be done to take care of it... no surprises. I would highly recommend this company. If you care about great customer service, competent technicians and a company with integrity then Precision is the one for you!!
- kathryn sweren
We appreciate your comments, but most of all your trust in Precision!
Catonsville, MD
Technician was courteous and knowledgeable. Service was prompt.
- deborah grant
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Owings Mills, MD
Problem with door sensor. Received same day appointment. Very pleased with service tech.
- Saundra Jackson
Crofton, MD
Derrick was friendly, timely, knowledgable and experienced. Excellent work and i selected the service package that included spring, pulley, roller replacement, installation of safety cables and a 7 year warranty on parts and service. This definitely a company I would recommend to anyone needing any type of garage door service or replacement.
- Mrs Thomas
Randallstown, MD
I was completely satisfied with the service. The technician was prompt,pointed out the problems with the doors and provided excellent service.I requested service for just one of the garage doors on Angie's List. Please note I requested this service without my husband being aware of it because he wants to do everything in the home. You know how men can be and he is not getting any younger.(LOL). He was so impressed he now wants service done on his side of the garage. Now I have to set up an appointment for him. I can't thank you enough!
- Darlene Jefferson
Upperco, MD
I am thrilled with the professional service of Precision Garage. The technician, Derrick, was great. Friendly, courteous and explained everything to me. Everyone in the company communicated promptly on the day I scheduled and Saturday. It is refreshing to find a company that works on Saturdays ( I am a teacher) and has all the
- Micky Deegan
Gambrills, MD
Excellent service and technician.
- Janice Hemelt
Product:
Columbia, MD
Excellent service. Quickly diagnosed the problem and provided several repair options.
- David Silberberg
Baltimore, MD
The service tech arrived on schedule offered the right solution (based on my research) to the problem and repaired it within 2 hours. He was pleasant, professional and courteous. I put your sicker on the outside of my garage door as an expression of my level of satisfaction. Allen Shay
- Allen Shay
We appreciate your business and your comments!
Product:
Columbia, MD
Our installer Barry called me before he arrived on time. He explained alternative scenarios to fix my garage door/opener problems and took the time to answer my questions before the work initiated. Upon completion of the installation, Barry showed me how to operate the unit and helped me configure the opener to my vehicle. Professional service and work!
- Julian Chang
Marriottsville, MD
Prompt, professional and efficient
- Kevin Arber
Sykesville, MD
Same day service. Technician did an outstanding job. Very professional and explained what the problem was and what was required to fix it. When finished, he took the time to explain some routine maintenance and upkeep that I can easily perform. Thanks!
- john black
Owings Mills, MD
Derrick provided prompt, professional, and fast service. I highly recommend this company.
- Sherina Long
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Ellicott City, MD
Derrick is personable and knowledgable. Helped explain the problem and gave tips to good maintenance.
- Robert Freund
Lutherville Timonium, MD
Derrick did an excellent job!
- Kerry F.
Derrick consistently does a great job! Our customers love him!
Elkridge, MD
William showed up on time and was completely professional.I had purchased a tune-up through Angies List. I would not hesitate to call them with any future garage door services.
- susan mcguigan
Thank you for your kind words. We appreciate your business!
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Annapolis, MD
I scheduled a tune-up for my garage doors. Derrick was the service person assigned to the project. He was very punctual and courteous. He called prior to the appointment time to let us know when he would arrive, and was on time. The work was completed quickly and expertly. I will definitely call Precision in the future if I need service for my doors.
- Dan Kelleher
Thank you for the kind words. We appreciate your business!
Sykesville, MD
Met 3 individuals: Derrick, JT & John for garage door repair, replacement quote & installation of door & belt-driven motor, respectively. Each were incredibly polite, professional & knowledgable. Satisfaction of the product is a given but customer service was outstanding. Sure to recommend friends & family whenever occasion arises.
- robert tryson
We appreciate your kind words. We are proud of all of our technicians, and the way the way they treat our customers!
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Catonsville, MD
Very personable, on time, efficient. Good work!
- D. Whitaker
Thank you for your comments!
New Windsor, MD
great service. Derrick was friendly and efficient. Like that you warenty your parts for a long time. Thank you
- Chris Fiorucci
Glenelg, MD
We were so happy that we could get our garage door fixed the same day we called. We were unable to get the broken garage door opened on our own and were stranded with our cars stuck in the garage - no school or work. Alan did a great job and we are back in business. Thank you so much!!
- David Acheson
Thank you for your kind words! We hear many positive comments about Alan!
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Clarksville, MD
We recently had an issue with our garage door (broken spring). We called Precision Door and within 24 hours a technician had arrived and repaired the door. Not only were we given 2 different updates about when to expect the technician (The opposite of Comcast...). The technician, Barry, noticed a small change that could be made to reduce the noise and ware and tear on the door and quickly made the changes. Great job!
- stephen braithwaite
Product:
Very courteous and professional.
- tony simmons