Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 2467 reviews, averaging 4.86 Stars:
Lutherville Timonium, MD
We will certainly look into this. We don't want to lose any of our loyal customers. Derrick became our manager.
Millersville, MD
Trustworthy, honest company providing great service. I had a repair done only weeks earlier and was told I needed a whole new door and opener. Turns out by just replacing the spring, it's back to regular, safe operation. Couldn't be more pleased. Technician was Mike C, don't see his name below nor is my city available to choose.
- Stephen Pequigney
We will share your comments with Mike C. Thank you for choosing Precision!
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Ellicott City, MD
5 stars
- Stephen Lescht
Thank you!
Glenwood, MD
Fantastic service! U called at 4:30pm and the service was cometed the next day. Pricing was clear - there were no surprises. Honest, competent and professional service. My neighbor recommended Precision and I plan to do the same.
- Fern Babkes
Thank you for choosing Precision for your garage door needs!
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Baltimore, MD
Very efficient. Responded quickly. Reasonable prices.
- stephen wegener
Thank you for choosing Precision for your garage door needs.
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Owings Mills, MD
Outstanding service! Here's our top three: 1. An email sent with the technicians name and picture 2. A ACTUAL TIME for delivery that was honored (none of this "we will be there between 9am and 5pm-which no one likes)- the technician was prompt 3. Mike C was friendly, efficient, and great to talk with This is our second service - we had a spring installed a few months ago and that was also great. Thank you, The Gomes Family
- Casey Gomes
We certainly try to make sure all of our customers have the same opinion of Precision. Thank you for sharing!
Lutherville Timonium, MD
I was very disappointed with your company. I gave the information about our garage door opener (model,style, etc)over the phone and was scheduled for the service call. I was told that the technicians had the parts for that brand on their truck and in most cases they try to repair instead of having to replace. My technician didn't even attempt to fix our "old model" because the techs do NOT carry parts to that model on their trucks and in fact they don't even MAKE replacement parts for it anymore! $50 to tell me something that should have been communicated over the phone. Very disappointed at the lack of integrity and communication. I am fine with needing a new opener (not surprised) but the tech literally walked in 2 seconds and told me this info that should have been told over the phone. I could have THEN decided if I wanted them to come out and see if something else was wrong!
- Pam Lloyd
Thank you for your comments. We will use them in our training. We appreciate the opportunity to talk with you about why some of the older parts are no longer distributed.
Lutherville Timonium, MD
excellent communication on arrival times. Mike was very professional and courteous. Did a great repair and most importantly to me no pressure to purchase a new opener he did repair and advised me of the options available if I should have new problems later. definitely will use again if needed.
- Michael Lupton
We very much appreciate your business, and for telling others how professional we are. We strive to get comments like yours from all of our customers. Thank you.
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Dayton, MD
I was skeptical at first... As a business owner, I am VERY particular about other workers. Thank you for not letting me down. The technician was what I look for in my own guys, punctual, knowledgeable and friendly! Even on short notice!! Thank you again!! John Burns
- John Burns
Thank you for your kind words! We appreciate your time and your business. Coming from a fellow business owner, it means a great deal!
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Pikesville, MD
Technician called ahead, was prompt courteous and competent.
- Jeanette Hatch
We appreciate your comments and your business! Thank you for choosing Precision for your garage door needs.
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Westminster, MD
Efficient, timely, courteous, knowledgeable, prepared. I give Mike C five stars.
- Herold Lessner
Thank you for choosing Precision for your garage door needs!
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Towson, MD
Although I waited much longer than promised, Mike was able to quickly evaluate the problem, gave me several options from repair to new installation. I opted for a repair and he did a very thorough job. I hope it lasts as long as the original.
- Morton Wood
We appreciate your patience and your kind words. We try to be punctual, but often find the previous customer had much more repair needed than what was indicated.
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Odenton, MD
Mike E was awesome. I called early in the A.M. and he came out the same day, Dec 23rd at that. Fixed it fast, reasonably priced and showed me where to lubricate the mechanism in the future. He also adjusted the tension as the home builder set it too tight which caused the breakage in the first place. Not only does the garage door work, but it
- Thomas Mccabe
Thank you for your business! Mike E does a great job, and our customers love him!
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Severn, MD
Barry was outstanding!! He is definitely a valuable asset to the company. Barry provided excellent customer service. He explained everything as he was getting ready to do it. Barry was very knowledgeable about the doors even though it was an older model of motor. He handled the job very accurately and quickly. I will use this company again and will recommend that my friends use the company and request Barry as the technician.
- Cathy Johnson
Thank you for your kind words about Barry. He always gets reviews like yours,and is an asset to Precision. We appreciate your business.
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Manchester, MD
I am extremely disappointed what occurred. When I called to make the appointment, I told them what type of door opener we had (Genie) and I was told they will work on that type. When the employee arrived, he said they did not work on that type. We still had to pay the service fee. I want my money refunded since I told them what type we had ahead of time.
- Pam Harris
Thank you for bringing this to our attention. Our technician should have been able to better inform you that some Genie parts are more expensive to replace, along with the other parts of your door that would need repair. We will use your comments in our training. A refund is on the way to you.
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Sparks Glencoe, MD
Mike C showed up a little earlier than the scheduled appointment but he did call saying so. He identified the problem with the opener immediately and proceeded to fix it. He explained what he was doing and why and even tested the repair several times while explaining (and also testing) the safety features of the opener. Mike also gave some tips for maintenance. Quality service. Perfect.
- Joe Kaszak
Thank you for choosing Precision for your garage door needs. We appreciate your business!
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Ellicott City, MD
Great prompt service. Quickly fixed the problem by turning up the power on our craftsman garage door opener. Charged us only the service fee. Thanks!
- Mary Pagan
We appreciate your business! Thank you!
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Sykesville, MD
Hi, we received very professional service, from the first phone call to make the appointment, to the Technician, Mike C. Mike C. was prompt, courteous and very knowledgeable. He explained the work and answered every question thoroughly. Would recommend this company and Technician highly based upon our experience.
- Kathy Phelps
Thank you for your kind words and especially your business with Precision!
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Catonsville, MD
In the world we live in today--there are many reasons to be skeptical of repair service people. This company I would give all 5 stars. Explain the situation to me and handle in a timely fashion---It was snowing outside and I was surprised to see them but they came. A+ service and courteous service people.
- Freida Porter
Awesome review for our technician! Thank you for your confidence and your business!
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Ellicott City, MD
We had builder-installed garage doors for over 17 years and they just started acting up recently - the automatic opener would often not be able to close them. My Dad, my son, and I tried various things over several days with no success and finally we called a pro. Mike C. arrived a few hours after we called on a Friday morning. In an hour or so he had replaced the springs and rollers and the doors operate amazingly smoothly now. I'm writing this review a week later and they are still working great. Mike was very professional and easy to deal with. Overall we're very satisfied.
- Robert Craig
We appreciate the kind words about Mike. We try to make sure all of our customers have a pleasant experience with Precision.
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Perry Hall, MD
Although the price was more then I expected, the technician completed the job and was pleasant and informative.
- Connie Divelbliss
We appreciate your business!
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Owings Mills, MD
Technician was excellent and very knowledgeable and professional
- Lawrence Hopkins
Thank you for choosing Precision!
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Ellicott City, MD
Mike called about a half hour before arriving well within the two hour window. He diagnosed the problem and did a rebuild and replaced the door opener. He was very courteous and did a great job. The door works so much better and quieter after the service. The only issue at all is the lock on the garage control box does not work to keep the remotes from opening the door.
- Wilbur Hundley
Thank you for your comments and your business. We appreciate our customers!
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Annapolis, MD
Install was completed in less than an hour. No mess left. Installer explained how to use.
- Richard Proday
Thank you for choosing Precision for your garage door needs. We appreciate your business!
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Ellicott City, MD
Mike showed up early after a notification phone call. He explained the repair options clearly and concisely, and then proceeded to do a solid and professional job fixing and maintaining our garage doors. Quick, efficient and cleaned up after himself - how could ask for more from someone I hired to do repairs ? I highly recommend this company.
- James Hill
Thank you for your kind words about Mike. Our customers love his professional manner and kind personality. Thank you for choosing Precision!
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Glenwood, MD
In September, we had Precision install new springs and rollers on our garage door. After a month, there was still some unevenness in the door
- Joel Goodman
Call us and we will come back out and fix anything that is wrong. We cannot level your garage floor, however.
Annapolis, MD
The technician was professional, personable, and helpful. He explained everything before he proceeded and included information that we needed to know. Very pleased!
- Judy Flood
Thank you for choosing Precision!
Manchester, MD
Very reliable service and technicians.
- Cheryl Farkas
Thank you for your business!
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Severna Park, MD
Whole new system. Mike was professional and very nice to my wife and family. He took the time to help us program out cars too. He was great.
- Brandon Robertson
Great job, Mike! Thank you for your business!
Clarksville, MD
I was charged for a service call even though the call was to inspect your company
- Peter Kruus
The service call is to come to your home. We have to pay our technicians and maintain our vehicles in this service industry. Thank you for your understanding.
Precision could not find the paper work from previous vists,the work at least half of it,may have been under warranty . I had two springs replaced,one broken,one in new condition ,I wonder why that one needed to be replaced,or even if it was replaced.Ihave lost the confidence in Precision that had been built up through having Derrick as my tech in the past.
- Michael McCall