Garage Door Repair in Baltimore Metro Area - Page 82

Martha Gurka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I contacted Precision from work this morning. I was surprised in hearing that a technician would be sent out the same day and early in the afternoon. Derrick, the technician was courteous, quick and most of all, efficient; a true professional! This is the best service we have ever had. I will definitely recommend Precision Overhead Garage Door Service to all of my coworkers. Thank you for providing excellent service.

gordon livingston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike did an efficient job of rebuiling our garage door opener. Came on time, was knowledgeable, and clear about costs. I was very satisfied.

Lisa Ferri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent and quick service. Derrick diagnosed the problem quickly and fixed it. He was very professional and friendly. I give you 5 stars.

Bonnie Cooley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision has been my go to since having garage doors installed years ago. They are always professional and and personable. Derrick was great.

Scott Casper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike did good work, efficiently and pleasantly. My one concern is that the price was misrepresented by the dispatcher who scheduled the visit. I understood this to be a $49 service call. Mike told me that there was also a $70 labor charge. Dispatchers should be more straightforward about all of the costs. (If I had known that it would involve only straightening the sensors and doing routine maintenance -- oiling the chains, slightly adjusting other things -- I might have thought twice about a $135 call.)

Sally Jurkowsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From the initial contact to the conclusion of the service call, the experience was great. Mike, our service tech, was professional, knowledgeable, prompt, and personable. I would hire this company again in a second. My only complaint is that they only do garage doors!

Myra Satisky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike was excellent. Your response time was excellent. I particularly appreciate the photos of the technicians before they come to the door. Thanks for all

James Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was prompt and efficient. We are proud to be a Precision Door Customer. James

Robert Levis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician came within time window of appointment. He diagnosed the problem as worn rollers. He replaced the rollers quickly and made other adjustments. I would give him 5 stars. The only reason that I am giving an overall 4 stars rating is a problem with scheduling my appointment. I made an appointment on Saturday for service on Thurs between 8-10 AM. I got a call on Tuesday saying that there had been an error and they couldn't come Thurs AM. I had to reschedule for Fri AM.

Traci Hurst

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Mike C. was very thorough and the price for the repair was less than other companies had quoted. Would use Precision for any garage door need!!!!

Charles Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Guys came on time. Was able to get appt quickly. Technicians were so nice and helpful.

Lisa Woynerowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike was fabulous! Will definitely use you all again.

Bill Barron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage doors are repaired and operating better than ever. Mike C. is a skilled technician, highly professional, patiently listens to and answers questions, and is just an all around great person to do business with.

Coleman Myron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Overall, the Service Technicians called ahead of time and arrived within the window that they stated. They asked the situation, addressed it, and installed the necessary components to fix it. The fix was done in a professional and timely fashion. They made me aware of the upfront cost before they fixed it, and showed me how to maintain it for the best results.

Dean Burns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The appt. was scheduled to take place within 24 hrs. of our call and were able to come earlier as a result of a cancellation. The technicians were polite, efficient, and worked quickly. They replaced 2 springs - we had used your company 8 years ago and were delighted with your 10 yr. warranty!

James Sands

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time. Efficient. Pleasant. Job completed quickly and professionally.

Brian & whitney York

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called yesterday afternoon and the garage door was fixed by 2PM today. I couldn't have asked for better service. Thanks!

Sergio Alvarez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very pleased with the service, Mike C was very courteous and efficient,although the repair was pricy I am happy with the results(my city is not listed on your form (Arnold) neither the next one (Annapolis)

Debbie Mallonee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was amazingly quick to respond--I called on the weekend and they were out to my house on Monday! Mike was courteous and thorough, he gave me the complete itemized receipt I needed for my records with no complaint. The work was good quality and done in a jiffy.

Joseph Davolio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Found you as the 2nd choice on Google. The first choice company had no service people available over the weekend. Your switchboard was excellent. They were courteous and very helpful. Alan T. was very professional. He called to say he was running a little late, which is much appreciated. He assessed the problem and found solutions and fixed it in a short period of time. He is an excellent representative for you company. You have made me a customer for life.

Sue Doyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I corrected the spelling of my last name so you have it. When the service tech talked to me about the door, he said that it was installed incorrectly, the top bracket was not placed properly. I told him that Precision installed it, he called the office and they did not have a record of the installation. Maybe you couldn't find me in the system because my name is mis-spelled.Please have someone contact me

Brenda Shoenig

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used Precision Care twice just recently and been very pleased with the service by Derek. The first visit received a call to say he was 15 min away. This was a general checkup and Derek provided recommendations on maintenance tasks that could be performed on a routine basis, such as lubricating. On the 2nd visit,he was running late and we received a call from office to let us know and then when Derek was 15 min away called us as well. He is very professional and seems to know the ropes.

Renee Nicholson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service! Derrick was thorough in his explanation of the issues surrounding the garage door. Excellent company to deal with. Will definitely recommend to anyone needing work done.

Bill Zei

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very satisfied. They were here in the time they scheduled and repaired the garage quickly and effeciently. Thank you.

David Andonian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry and crew were Fantastic and did a great job. explained everything, were quick and

Erine Balassa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alan arrived and I was a little skeptical since he was quiet and seemed indifferent. He immediately diagnosed the problem and recommended a conversion bar change. I agreed. I am the father of Paul Balassa and called your company. Although I waited what I thought was longer than usual for the technician to arrive I can understand why. Alan does an outstanding job and is methodical in performing job. He is very astatut, quiet, and performs at the highest level. I was truy impressed and would highly recommend his services.

Dale Eck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had an appointment on 5/15/13 between 12-2. The technicians (Derrick and Mike) were running a bit behind but I was notified prompty. They still arrived withen the scheduled appointment time. Derrick and Mike were polite and professional. They worked dilligently and were finished with installing the new garage opener and outside control panel withen an hour. I was given thorough instructions on all aspects of the new remotes and control panel. Very pleaswed with the work done.

greg mulligan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derrick was very helpful and polite, and he took the time to explain various things about the condition of various parts of the mechanisms. The doors seem to work very well.

Ellen Eisenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed a repair on my garage door- appointment setting was quick and I appreciate the 2 hour window. I also appreciate the email confirmation with a picture of the technician assigned to my job- felt very safe. My tech was running late and I got a call letting me know which was much appreciated and very rare. When he came, he apologized for his lateness, went right to work and 20 minutes later my door was fixed. I highly recommend this company.

William Persinger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When I called for an estimate I was told the springs would be $99 each and there would be a $49 service charge. I agreed to have the repair done. When the technician arrived he informed me that the cables would be an additional $99. This was $99 more than I had planned on paying when I agreed to have the repair done. I am not satisfied that there was an additional cost when the technician actually arrived on site.