Bobby
Average: 4.78 stars
Bobby's Bio:
Middle River, MD
Nottingham, MD
Excellent service ! the technician Bobby explained my options for the repairs and i was very informed he was very pleasant and professional Excellent job
- Gwendolyn Pearson
Eldersburg, MD
Bobby was very professional and he explained everything clearly. He was very detailed, neat and friendly. Thank you very much.
- Vicki Chatham-zan
Pikesville, MD
Service was efficient and corrected all the issues leading to the service call. Bobbie did an excellent job and explained the what and the why of the repair choices. Estimate was a little higher than expected but I had never experienced the kind of breakdown that prompted my call. The office scheduler was very helpful in arranging an appointment. I have confidence in Precision and in Bobbie expertise as a repairman. Thanks for the service fixing my garage malfunction issue!
- Monroe Saunders
Randallstown, MD
On time, efficient, very courteous, solved the problems also gave me options. Very satisfied. Larry
- Larry Carter
Lutherville Timonium, MD
Bobby went above and beyond in troubleshooting my garage door opener. His advice and insights were key in solving the problem.
- Stephen Meltzer
Catonsville, MD
Great service! Friendly technician!
- Jonathan Panitz
Lutherville Timonium, MD
Great service from Bob.
- Nancy Anish
Baltimore, MD
Thank you. Bobby was very professional, personable, and knowledgeable. He was on time, carefully explained the problem, and offered a number of options to repair my 50+ year-old original garage door. I will not hesitate to use them again.
- Paul Berman
Baltimore, MD
I didn’t use this company, as i felt the tech was extremely dishonest with his pricing. I called with the intention of moving forward with a new motor install. When the tech arrived i was in the process of having junk removal and apologized to him for having to go back and forth. He said he understood and said the inspection would take a while so it was no rush. Once i was done with the junk removal he explained the issues with my garage motor. I said ya it’s old in agreement with him. He went on and said everything needs replacement and quoted me , I asked if he made those number up or were they company generated; his reply was the iPad and calculator gives me the numbers. I told him that his estimate didn’t sound right as I’ve done this in the past with a whole new system. He says well that’s as good as he can do. And offered a 5% discount laughable, what’s even more funny was the new motor wasn’t top of the line it was a base model liftmaster at $900 he tried to upsell me by saying that it’s a “pro” install and year warranty Absolutely not! He was very rude and condescending, he continued to ramble on and on about home depot and Loews motors being “DIY” and not professional and will fail in a year or two! Sir you just tried to sell me a shitty motor $109 motor for $900 have a good damn day…maybe try more competitive pricing. Most women are not as dumb as they pretend to be. Do better!
- Lauren Redd
Westminster, MD
Bobby was the technician who came to my home on 11/30/23. He was extremely thorough with his explanation of what he felt was needed to maintain proper function of my garage door. He explained the costs involved and methods of payments they accept. If you have any garage door concerns I would recommend this company and request this technician. Great Job !!
- Barbara Mcdonald
Baltimore, MD
All of my needs were met. The technician was very knowledgeable, pleasant, courteous, easy to work with and cared about my concerns. Thank you Bobby!!!!! You were great From Zelda
- Zelda Holmes
Parkton, MD
Bobby was on time, professional and very thorough. Made existing door open like new and easy to lift as low head space made door opener impossible to install. Now don’t have to leave garage door open because it was so hard to lift. Thank you Precision Doors
- James Ralls
Baltimore, MD
The technician who came was very rude He tried to make me pay a service call fee and then when I refused to do so, he went ahead and pasted his sticker on a spot I didn’t approve. I asked him to please move it to another spot and he responded to me by saying “ we don’t play games” and I am here wondering what he means by that when I simply asked him to place his sticker on a more preferable spot.
- Ikenna Nneji
New Windsor, MD
Bobby was absolutely wonderful. He was professional and personable. He answered all of my questions and gave me several options regarding our garage door situation. Afterwards, he reviewed the new equipment with me thoroughly. Bobby represents your company in an exemplary way. I highly recommend using Precision Door Service! Thank you.
- Lisa Carnes
Dundalk, MD
Commercials advertised great service
- James Dietsch
Owings Mills, MD
Excellent reviews. Technician was very nice and explained al the necessary work. Prices seemed affordable.
- Jeffrey Goldstein
Reisterstown, MD
It's not often I feel good about a garage door repair and maintenance. Bobby was great. I learned a lot and he has the best personality.
- Jared Robinson
Catonsville, MD
I was referred to Precision from my neighbor who had their doors serviced by them. I am a big time DIYer, comfortable with doing most household repairs and maintenance like plumbing and electrical—including installing the openers on my garage. However, I leave repairs like roofing and garage doors to the pros. Prior to this appointment, the garage had not been serviced in the 12+ years I've lived here. To start, I was able to get a same-day appointment for the initial inspection, and they were able to perform all the work the same day. This was basically replacing/rebuilding everything but the doors. The technician, Bobby, was professional, personable, and super knowledgeable. Again, as an experienced DIY, I felt very comfortable with everything he mentioned and trusted his recommendation. He did a great job explaining what needed to be, and the causes for some of the issues I was having. His work was solid and I really appreciate how well he cleaned up the work site when he finished. As well, he advised me on the basic maintenance. I would also recommend him, personally, within this overall review. My doors open and close immeasurably more smoothly, quickly, and quietly. And the work performed fixed an issue with one of the openers resetting the travel limiter and not staying closed. I also feel my garage is a safer space. I hope this review helps.
- Jason Wennet
Manchester, MD
Quick service. Bobby did a great job and gave me all my options for now and in the future without trying to sell me on anything. Also told me how to maintain everything. Door is operating great now. Thanks for the professionalism and service.
- Daniel Huegel
Randallstown, MD
Precision has delivered on their promise of next day, service, and promptness. our repair man was Bobby, and he was very professional, and knowledgeable, showing me exactly what was wrong with our doors, and what future things to look out for so that we can make an educated decision on repairs or replacement for the future.
- Karen Sterling
Pikesville, MD
Bobby did an excellent job!
- Nan Odie
Towson, MD
Technician was terrific. Job was done well and in a timely fashion. However the payment process was unacceptable. I always like to use my USAA credit card for jobs like this. Due to an already known billing problem my card was denied. I don’t like inconveniences such as this. Especially when a reputable company such as yours should be able to resolve the matter. USAA card holders are largely represented in the Baltimore/DC metro. Many of whom are probably just as frustrated with a denied card. I hope this company fixes this irritating problem soon. So next time a better review shall be given from a person like me.
- Vincent Lewis
Randallstown, MD
Precision Door has serviced my garage door in the past. The company came out on the day that I contacted them. The technician (Bobby) was superb. He explained the issues with my existing motor and indicated how he could fix the door. Upon my authorization he replaced the motor and other necessary components and took the time to program the remote to both vehicles. I was totally happy with his services. Jrick G.
- Rick Gordon
Baltimore, MD
I called to make an appointment for a tune-up, expecting it to be some time in the future. Instead, they were able to come on the same day as I called. The technician was Bobby, who was personable and professional. He diagnosed my issues, made suggestions, and completed the work in a timely manner. I have always used Precision Garage Door for my tune-ups, and have never been disappointed.
- Kathleen Citro
Baltimore, MD
My neighbor and I have used Precision for years to maintain our garages. We've both been very satisfied with the service received. Bobby was very informative and patient in making me aware of the necessary work and replacement equipment needed. He worked around my schedule and left me satisfied with the upgrades installed.
- Cindy North
Pikesville, MD
Bob was on time and very efficient, polite and responsive to explain all actions and was a perfect example of what any company should strive for in an employee representing a service ! HH
- Henry Holzman
Owings Mills, MD
My tech Bobby is very professional and knowledgeable about his job. He fixed my garage door and gave me suggestions about my door. This was my first time I used this company I am very impressed on the service I was provided
- Jeffrey Bolden
Perry Hall, MD
Great service, Recommend! You will like it.
- Irina Smoot
Perry Hall, MD
Thank you for helping us. Bobby was awesome and very professional fixing our garage. This was our first time using your company and would recommend it to everyone. Thank you Bobby. Kim and Carl Neatrour Jr.
- Carl Neatrour jr
We made the best decision by contacting Precision. The wiring in our Garage Door was cut. I called them at around 9am and they set me up an appointment ASAP that day. Bob arrived around 11, He is very courteous and Professional. He explained a lot of things that I’m not aware of, repaired the problem and even took an extra mile by checking other problems that we might have in the future. One of the nicest and best service we had.
- Joyce Labestre