Read what people are saying
about Precision Garage Door in:
Annapolis Area, MD
Precision Garage Door of Baltimorehas received 171 reviews, averaging 4.85 Stars:
Crofton, MD
Severna Park, MD
Your service and expertise were outstanding, I couldn't have been happier with your quick response and repairs. Thanks you!
- Jonathan Chavanne
Product:
Arnold, MD
Barry was the service tech that came to assess my door problem (broken torsion spring) on Friday and ordered the part that came in quickly and was installed Monday by Sherman who showed up in the snow and ice (wasn't expecting that and would understand if he hadn't) but he came in and got the job done quickly!! Both Barry and Sherman are great guys professional and courteous! And not to forget the receptionist (I think a lot of people do) that gets the job started!! Thank you. THANKS TO ALL! Will definitely refer precision door to anyone who asks!! Steve Lewis
- Steve Lewis
Product:
Gambrills, MD
Service was good and technician came when he said he would. We are very satisfied. We received your name on the internet.
- Patrick Mahoney
Arnold, MD
Technician completed installation quickly, cleaned up when finished.
- Alan Waple
Crofton, MD
This is the second time I have used Precision garage door service. The service guy was professional and knowledgeable. He laid out the options to me, finished his work in a timely manner, and even wiped the few finger marks left on the outside of the garage door before he left. Highly satisfied with this company so far. Would contact them again for future needs.
- Texin Li
Product:
Severna Park, MD
Thank you Precision and Barry for your service call today. No repair was necessary, since it turns out, I didn’t understand all the features of my remote which, inadvertently I locked it...thus it didn’t work. Barry very professionally explained the problem. Then to my astonishment, he said there would not be a charge. What a wonderful, professional company that I will definitely use again, should the need arise. AND...a real person answers the phone...not a recording. Just another benefit. I encourage all to use this company fir excellent service.
- Doreen Rath
Severna Park, MD
This is the second time I have used this company and both times they were prompt and courteous and I was given good service. Plan to keep using them in the future.
- Pat P
Annapolis, MD
Expensive but Sherman was excellent, Professional, informative and very helpful.
- Amy Krimm
Annapolis, MD
This is the second time I have had service by Precision Doors and I recommend them highly. And both times the same technician came and he is WONDERFUL - thoughtful, quick, efficient. Can't say enough good things about him, your company and service. Thank you so much.
- Dalitta Rothstein
Crownsville, MD
Fantastic service. Arrived on time. Diagnosed and explained the issue. Quoted the repair and provided no pressure to accept the service immediately (even though I did). Repair was made and demonstrated before leaving. Definitely recommend.
- Mike Danick
Annapolis, MD
Amazing service from the moment I sent an email at 9:37 pm on a Saturday and got a response within 10 minutes to the moment Derrick came out to my house to replace a broken spring above the garage door. I am thoroughly impressed with every aspect of this company. They demonstrated excellent communications skills (huge on my list), offer prices that are extremely competitive (maybe even the best), and operate a professional staff of technicians (assuming all are as top-notch as Derrick). But that's not all. Derrick noticed the garage door had a slight crack along the top edge and dead center when he completed the job and was testing the operation of the spring. He immediately placed an 8' section of angle iron across the top of the door and it now opens smoother and seals tighter than it has in a long time. Great attention to detail, great customer service. Precision Overhead Garage Door Service has earned my business and loyalty.
- Bill Longenecker
Millersville, MD
Good,fast and professional
- Rolf Broman
Product:
Arnold, MD
Barry showed up at my home an hour late of the 4 hr window. Then he stated that any price I had been told during the scheduling of my appointment was incorrect and only to get my business and it would cost me $325 vs $225 I was told by the scheduling representative. When I asked Barry why it would cost $100 more he stated he didn’t like the vibe and he took his assistant and left. No explanation, no consultation, no negotiation. If you get Barry as the person installing your product, I might reconsider.
- DB
Crofton, MD
This is a five star company. Yesterday, Doug installed our new garage doors and Jeff finished out the door surround in cellular PVC. Both Doug and Jeff did their jobs professionally, efficiently and to perfection. Based on the work of these two employees, the company should be renamed to "Precision and Perfection Garage Doors."
- Mike Castagnola
Product:
Millersville, MD
Very friendly and a nice quality product. Would be 5 stars but eye-balling the straps made them ever so slightly off. I am probably the only one who has noticed this and would gladly recommend the company.
- Patrick Blind
Product:
Crofton, MD
Had the whole system replaced. I am exceptionally please with the install, and professionalism of installer. Nice Job.
- Pete Sokowski
Product:
Gambrills, MD
Barry C was outstanding!!! Great, professional customer service! Phenomenal worksmanship and quick repair - great job to Barry C!
- Kerri Pistro
Product:
Annapolis, MD
Excellent service. Knowledgeable staff. Happy to recommend.
- M C Winters
Product:
Annapolis, MD
Your man really knew his stuff. He was courteous and very helpful for me going forward. He was also on time and fast. Good communicator
- Joseph Davolio
Millersville, MD
I called Precision at 8am on a Monday morning. Spoke to a live person in less than a minute without having to sift through any kind of menu system. She was courteous, friendly and able to quickly set up an appointment for a technician to repair my broken torsion spring. Incredibly, the appointment was between 10am and noon on this same day. Technician (Barry) called around 9:30am and asked if it was OK if he arrived a bit earlier. I told him it was OK and he arrived less than 10 minutes later. Barry quickly reviewed the garage door, opener and environment and provided an estimate. I signed off for Precision to perform the work and they replaced the springs and related hardware in roughly 15 minutes. I am quite pleased with the response time of Precision, the apparent quality of the new hardware and the capability and friendliness of its employees. I would certainly recommend this company to others for garage door services.
- Jim B
Product:
Annapolis, MD
Excellent and prompt service
- Ray Blanset
Millersville, MD
Torsion spring on our door failed trapping our car inside with door too heavy to lift safely. Precision was able to get a technician out that afternoon who did a top quality job with top quality parts fixing several problems including replacing the spring. The door and opener were adjusted and work perfectly. Barry, the technician, explained everything he was doing and what the charges would be. Barry was a pleasure to work with and cleaned up when the job was done.
- Joe Hellner
Product:
Annapolis, MD
Went way beyond just repairs. The garage door is greatly improved and useful life has been extended.
- James Hatcher
Severna Park, MD
The service was top notch! The representative, Barry, showed up right at the beginning of the service window. He was friendly and knowledgeable. He completed the work in a timely manner. When he learned we had a baby taking a nap at the time he arrived he even used manual tools to perform the work instead of his power tools so as not to wake him up. That's putting the customer first!
- Sean Murphy
Product:
Millersville, MD
Gary and his assistant, I believe his name was Shawn, were excellent. They were prompt, efficient, friendly, and knowledgeable. They explained everything well. I would definitely recommend your company, and especially Gary, to everyone.
- Lee Ferrell
Product:
Gambrills, MD
The repair was made and I am very satisfied. The failed part was identified as the wrong part provided by a different company, which had failed well before its life cycle.
- Rob Palandati
Arnold, MD
Prompt,articulate,precise, quick, accurate
- Richard Meyer
Product:
Technicians: Derrick E
Arnold, MD
Salesman, James Q was punctual, professional and concisely presented all the information I needed to decide to go with Precision. The installation technicians were courteous, professional and efficient. We are very pleased with the results.
- Tom Colavito
Annapolis, MD
Technician was sent very quickly and was extremely helpful with explaining what they are doing and recommending how to keep it maintained. Will recommend!
- Genesta Fadika
When I Googled “garage door repair” your company came up. I was extremely impressed that your highly exoerienced technician showed up quickly and completed the necessary repairs. Your technician was professional, knowledgeable and efficient!
- Michael Qualey