Austin A
Average: 4.79 stars
Austin A's Bio:
Originally from Columbus Ohio. 10+ years of construction experience. Meticulous and thorough when it comes to garage repairs. Love spending time on the golf course and watching football or baseball during free time.
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Fast, knowledgeable and courteous!!
- James Frost
Pasadena, MD
The entire process was really wonderful. Scott, in scheduling, was very courteous & kind. Austin, the repair technician, was informative and helpful. They both are good people. When I called to schedule the work at 1PM on Saturday, January 11th, I was informed a tech would be out between 3-7 PM. Austin arrived around 5 & was finished installing the new springs & cables by 6:30. He even replaced 2 screws that were missing. I highly recommend Precision to help you with your garage door needs. Their pricing aligns with the national average. Thank you Precision for having a great crew!
- Donna Mitchell
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We are returning customers. We contacted Precision because we were having issues with the garage door opener. Precision answered our call promptly and sent a Technician the same day. Our Technician, Austin, was extremely professional and knowledgeable. He diagnosed the problem, made the repair and answered all our questions. Keep up the good work Precision. It's a pleasure to do business with you.
- B Clark
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Good people skills, Very professional. Late.
- James Nawrot
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Great service, reprogram keyless entry .
- Jerry DiBlasio
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I had a failure in one of my two twenty-one year old garage door openers. Instead of repair (for which parts were not available), I decided to replace both. Although fairly expensive, they did a good job of explaining alternatives. Austin, my installer, did a very professional installation of the two Genie 2128B belt-drive openers with battery backup in approximately two hours. The only issue I had was that only one opener manual was provided and it did not have two Serial Number stickers, only one. I didn't realize that until I went to fill out the Genie online registration for warranty. So, I had to call and request the second S/N sticker information, for which I am currently waiting. Had it not been for this, I would have given a 5-Star rating.
- Herbert Novitsky
Product:
Technicians: Austin A
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I appreciated the friendly, helpful, same-day service. They went beyond the required job to also change a lightbulb and lube the garage door. Sharon Carr
- Sharon Carr
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Precision made an appointment even though they did not have anything on the schedule because the spring broke and my car was trapped in the garage. The technician was great and fixed the door and it is operating better and quieter than ever.
- Jo Hensley
Marriottsville, MD
Austin and Chad arrived during the scheduled time. They diagnosed the problem, explained thoroughly what they would do, provided an estimate and got to work. They finished the job quickly. Austin and Chad were professional, courteous, focused and friendly. Our garage door is now back in perfect worked order. Thank you.
- Paul Vespa
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Precision's technician arrived promptly, was professional, and courteous. Austin answered all my questions and went right to work installing a new garage door opener and the work area cleaned up. I have counted on Precision for several jobs and have never been disappointed.
- D. Farrington
Odenton, MD
Austin did a great job! Our garage door opens and closes more quietly and steadily than it ever has! He laid out the options available, with detail of what was included in each. Professional job and service! I highly recommend Precision!
- Jeff Dougherty
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I needed fast and professional service for our garage door situation. Your Company was able to provide all services needed the very next morning of our call.
- Bruce Robertson
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We had previous work done by Precision and I was very happy with the work done. I called for a tune -up because the one door was not working in a consistent manner. Our tech was Austen A. - a very nice young man and an outstanding representative of your company. He did a great job replacing our garage door opener and we are very pleased with the result.
- Jim Minderlein
Baltimore, MD
Austin and Ron were efficient, knowledgeable, honest, and friendly. Thanks so much for the quick fix! Very happy with the result.
- Valerie
Manchester, MD
Service was on time and technician was pleasant. Work was completed satisfactorily. Downside was price to repair was certainly on the high side and wouldn't recommend using this company based off the high cost.
- Martin Downey
Baltimore, MD
Same day service. Technician Austin was extremely knowledgeable and explained in easy to understand terms. His expertise was A+ in replacing my 20+ year old garage door equipment.
- Tom Lattanzi
Cockeysville, MD
Austin was professional and polite. My garage door was fixed the same day I called. It was expensive. Would use them again!!
- Scott Gehring
Catonsville, MD
Great service - I had one follow up question after the fact and Crystal was able to resolve my concern in minutes. The door works again and it’s never been quieter.
- Kevin H.
Precision Garage Door is always quick to respond to our needs. Our garage door spring popped and they were out quickly to service our needs. They are honest, hard-working, and reliable. I would 1,000 times over recommend Precision Garage Door.
- Allison Harriman