Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 2239 reviews, averaging 4.86 Stars:
Reisterstown, MD
Thank you! We appreciate your loyalty and confidence. Thank you for being a Precision Door customer.
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Pikesville, MD
You guys are the best! From the "HELLO" upon answering your phone to the handshake at the end. My garage door opener was repaired within 24 hours of my request by an experienced and gentlemanly repairman, traits that are difficult to find these days. The garage doors work smoothly and quietly. 5 stars to you.
- Roy Goldstone
Wow! Thank you for your kind words. Those words are exactly what we love to hear from our customers! We strive to make sure all of our customers feel the same way you do. Thank you for your business and confidence.
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Arnold, MD
Garry was fantastic!!! We needed to have our torsion spring replaced. He arrived on time, laid out all the options for us without any sort of high pressure sales pitch and above all was extremely friendly. He completed the repairs quickly and even cleaned the inside of our garage door. I have nothing but high praise about the service we received. At some point in time in the future I am going to need a new garage door and when that time comes, I will be calling Precision to install the door.
- Cheryl Vineyard
Thank you for your kind words. We try hard to make sure all of our customers are happy and educated about their garage doors when we finish. We appreciate your business.
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Cockeysville, MD
I told your people the exact model garage door opener I had when I made the appointment. Surprise surprise you guys come today and don't install that kind then you try and upsell me by a grand. The old bait and switch which is being reported to the attorney general. Buyer beware.
- Greg Bandelin
Thank you for allowing us to speak with you directly about this matter. We did make some communication errors, and appreciate your time for allowing us to discuss this with you. You now have two very good openers and are able to receive a partial refund from us. We will be out to your home to do a free adjustment to your door, as our way to show you that we truly do care that our customers are pleased with the work we do.
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Woodstock, MD
The work was wonderful, however, the night before the girl told be there was a spot open if I could get someone at the house and when i called back after working to do that they told the person the spot was not available. I called the the girl spoke to her manager and it was made to happen. So all in all, I will give them a 4.5 star.
- Colleen Blough
Thank you for choosing Precision for your garage door needs.
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Eldersburg, MD
The entire experience, from the visit of your sales rep, to the actual installation was extremely professional and expedient. The sales rep fully explained the choices and was able to schedule an appointment for the next day, which fit our calendar perfectly. The installer arrived precisely on time and was the model of courtesy and professionalism. Watching him work, it was obvious that he knew his craft as there was not a wasted motion in the entire process. He even went above and beyond by installing the electric safety eyes for the opener that had never been installed properly. Kudos to the entire Precision Door Service team. I will gladly recommend your services to any and all. Well Done.
- Sara Sprouse
Thank you for taking the time to write this wonderful review. We appreciate your comments, but most of all, your business.
Owings Mills, MD
Mike and Brian, and Precision Door Service in general, were just terrific. The technicians were honest, thoughtful, thorough, and just did a great job. This is a VERY legitimate company that must take care of its workers. While they may charge a little more for their services, things get done the RIGHT WAY and with no issues at all. Well worth ANY price difference, I fell that in the long run, their total costs will end up lower than alternatives due to jobs done right and VERY responsively.
- STUART OSER
Thank you for your kind words about our technicians and your garage door experience. We appreciate and value our customers.
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Odenton, MD
Gentleman arrived within window, called ahead. Gave estimate beforehand and garaged works great. Always wondered if reviews on site were accurate and I can tell you they are. Had a different company come out a month ago (because we have a home warranty which we found doesn't cover what was wrong) and prior company told us we need new door and everything else. Not true and we had excellent service. Didn't catch the service mans name but he did a great job.
- Todd Gregory
Thank you for choosing Precision for your garage door needs. We appreciate your business.
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Mount Airy, MD
Great same-day service... technicians were helpful, fast and knowledgable worthy of a five star rating *****.
- Frank Sufczinski
We appreciate our customers! Thank you for choosing Precision.
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Pikesville, MD
Definately 5 star service. Fast and knowledgable. Very professional. Everyone we spoke to had a first rate attitude and was ready to help solve our problem - and they did solve it!
- Steve Shapiro
Thank you for your kind words. We try hard to make the garage door experience a positive one.
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Baltimore, MD
Derrick was outstanding!! I'm so glad it was him that came out. If I ever need service again, there is no question I'm asking for him. He was friendly, explained things very clearly, and spent time to make sure I understood what he was doing. I was disappointed with the tech that came out the first time as he came and went within less than 10 minutes, and didn't do half of what Derrick did. Because he had not done a thorough job that is why I needed a second visit. Derrick really took the time to look at the problem and then make recommendations for fixing it. Thank you Derrick!
- Eric Reisman
Our customers love Derrick! He is a true representative of Precision. Thank you for your business.
Columbia, MD
Problem was that the door would only rise about a foot or so. The cause was not self-evident; Darrell went about the diagnosis of the issue in a very logical manner ruling out possible culprits and eventually found the issue to be in the garage door opener itself. After modifying the settings, the door functioned properly.
- Gerald Abbott
Thank you for choosing Precision. We appreciate your comments about Darrell. We look forward to serving your friends and neighbors in the future.
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Annapolis, MD
On time. Good service. Professional technician. Get one of their stickers and put it up next to your door opener!
- Roger Doyel
We appreciate your comments and your business. Thank you for choosing Precision.
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Taneytown, MD
Fine job. Offered excellent advice.
- William Coburn
Thank you for your business. We appreciate our customers!
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Severna Park, MD
Fantastic service all around! Derek, Anthony, and Darrell were also superb and professional!
- Laureen Lloyd
Thank you for your comments and your business. We are happy you chose Precision for your garage door needs.
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Sykesville, MD
Great experience. Mike and Tim arrived and went right to work. Mike explained my options and costs in repairing our garage door. He also told me about annual maintenance I can do myself. They were very efficient, polite and courteous. I would definitely call Precision Doors again.
- Elizabeth Cohill
Thank you for choosing Precision for your garage door needs. We appreciate your business.
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Baltimore, MD
Your rep was exceilent on time an did a great job. I look forward to furture business with your compant. Thank you
- Andre Jackson
Thank you for taking the time to review your experience with Precision. mike does an outstanding job, and works hard to make sure the customer is happy with his work.
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Baltimore, MD
You charged me $50 after your technicians came out, looked at the spring setup, talked to their manager, who reportedly said good luck finding someone who can work on this. I have sent e-mails with pictures to two other area garage door repair businesses who say that replacing this spring should not be a problem. You then e-mail me, having the gall to thank me for my business and giving you the "opportunity" to service my door. While to an extent I appreciate Mike trying to give me options, I'm still ticked that (1) other businesses can replace my garage door and (2) there should be able to provide a comprise between doing nothing and selling me on a new garage door and system.
- Aaron G
We are sorry we were not able to work with you, due to the difficulty of replacing the springs on your door. Our technician's recommendations were not accepted by you, and we will not offer a temporary fix to a a door. We want to provide a safe and lasting repair.
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Essex, MD
Mike and Tim were polite, professional and efficient. We are pleased with the service we were provided. Thank you.
- Trish Jacoby
Thank you for your kind words about Mike and Tim. We appreciate your business.
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Westminster, MD
Mike and Tim were great. Explained what they fixed and showed me how to maintain the door! Great service.
- Mike Clevenger
Thank you for being a Precision Door customer. We appreciate your business.
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Ellicott City, MD
Very pleased with service. Showed up as scheduled. Performed thie repair quickly. Reasonable charge. 5 stars.
- colin cox
We appreciate your business. Thank you for choosing Precision for your garage door needs.
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Lutherville Timonium, MD
Your staff is prompt and professional. Thank you for taking care of my concern so quickly.
- Beth Edelstein
Thank you for choosing Precision for your garage door needs. We appreciate your comments.
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Parkville, MD
SERVICE WAS GREAT. FAST. WILL DEFINITELY USE AGAIN. HIGHLY RECOMMENDED.
- Joe Ortt
Thank you for your business. We appreciate our customers.
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Randallstown, MD
Your technicians were prompt and very knowledgeable. Great service.
- Vaughn Foreman
Thank you for your kind words! Our goal is to provide the best service in the most professional manner. We're glad we met your expectations!
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Lutherville Timonium, MD
I don't appreciate the game my technician played by calling in his office to get approval to supposedly get me a discount which still cost me $370.00 for springs that only cost $25.00 for the pair. (15 minutes of work) will not be using again or recommending to anyone.
- Virda Hickman-Briscoe
We have standard prices for the springs we sell. These springs are high quality springs-30,000 cycle. The springs you are quoting are not of the same quality.Most likely, they are 3-5,000 cycles. Springs are replaced by our trained technicians, who have learned how to work efficiently and safely. We don't offer discounts to every customer. Our technician was trying to help you get the best and safest repair for your door. If you would like more information about the difference in spring costs, please call our office, and we will explain in more detail.
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Eldersburg, MD
Mike C came to my house when he said he would and completed the job in a timely manner. I liked being told who would be coming to my house and I could read a little bio on that person on the website. Thanks again and we will use your company again.
- Don Rites
Glad to hear it! Thank you for choosing Precision!
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Hanover, MD
Great service. Fast repair on replacement of garage door springs. First rate business.
- Guy Arcieri
We appreciate your comments and recommendations. We try very hard to provide outstanding service to our customers.
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Severna Park, MD
The technician diagnosed the problem very quickly, and also made the repair in a timely manner.
- Maynard Blomquist
Thank you for being a Precision Door customer!
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Woodstock, MD
Great service, will use again . Referred to sister and family ,
- Deborah Gillian
Thank you for being a Precision Door customer!
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Hanover, MD
Excellent customer service and prompt service. This is my second time calling for service from your company and starting from the request be taken to the completion I give 5 stars. Excellent job!!!!!!!
- Sharon Johnson
Thank you for your kind words about your experience with Precision. We look forward to serving you and your neighbors in the future.
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Rating 5 +++ Truly outstanding!!! From initial call for help, to the completion of Service. ( On a Saturday, no less!!!) Have always worked with Derrick, but Brian provided Excellent and Professional Service, and is a true asset to your Business. Precision Door once again came to the rescue, and is why I continue to be a highly satisfied customer and would use no other, but Precision for my needs.
- Donald Wilson