Rick G
Average: 4.98 stars
Rick G's Bio:
Rick is a valuable technician to Precision, well versed in all aspects of repair and maintenance on garage doors. His friendly and calm demeanor put his customers at ease and his thoroughness and skill at his craft make him a wonderful asset to our team. A devoted father to his children, he enjoys spending time with his family and loves sports. Please be sure to read his stellar reviews on our website along with those on Google.
Westminster, MD
Hampstead, MD
Great service
- Martin Smith
Product:
Towson, MD
The website and customer service representative were professional and courteous. Rick was awesome and came out and installed a new garage door opener for me and programmed my car. He was excellent!!
- Janine Tucker
Product:
Reisterstown, MD
In these days of telephone trees and long waits it was a surprise and pleasure to talk to a pleasant woman who collected the necessary information and promised service the same afternoon after my spring broke. And Rick impressed and pleased me with his obvious know-how and pleasant manner. I'm a happy camper.
- Louis Nielsen
Product:
Lutherville Timonium, MD
Rick came to look at my garage door really quickly and resolved the problem completely. As usual, I was very satisfied with Precision's service and support.
- Stephen Meltzer
Towson, MD
Very satisfied. Arrived as scheduled, and fixed in short order.
- Walter Savoye
Product:
Nottingham, MD
I called Precision on a Friday and had an appointment set for Saturday 12:00-3:45. The Tech. called at 11:00 and asked if he could come over early. He showed up at 11:30 and looked at the garage door and gave me a price to replace both springs on the garage door. I knew that the price was going to be high because of reading the other reviews. I like the fact that the Tech was very nice and did not try and sell me other parts but just the parts that were broken. He was fast and got the job done in 20 mins. I don't mine paying more when you get service like this. I will use them again.
- William Fletcher
Product:
Baltimore, MD
The technicians for this company are courteous, knowledgeable and efficient. Thank you to Rick!
- Mary Njoku
,
I first came into contact with Precision Door 2 years ago through Home Advisor.com when I needed to replace parts of my garage door. They did a great job on the installation and are always available within a short period of time to fix anything that goes bad. They do great work and their employees are very nice and helpful. This time I had a door that didn't want to come down right. It was fixed within a very short period of time.
- Linda Dipaola
Owings Mills, MD
very knowledgeable and attentive!
- Rachel Hess
Brooklyn, MD
Service was great. Showed up as expected friendly, Replace old Gardge opener & explained & answered any questions. Thank you again
- Yvonne Speesler
Product:
Hampstead, MD
Impress with timely service and skilled technician
- John Merkle
Ellicott City, MD
Prompt scheduling of appointment, actually was able to come earlier than scheduled. Technician was friendly, courteous, very skilled and was able to answer several questions about door maintenance. Would definitely recommend Precision to others.
- Ed Lohmeyer
Owings Mills, MD
Great Service/ GREAT PEOPLE
- Ed Dreiband
Product:
Marriottsville, MD
Great company! Easy to make an appointment and the technician (Chris) was punctual, professional, knowledgeable and friendly. I would recommend Precision Door to my family and friends. Thanks for the great service!
- Rori Bergere
Eldersburg, MD
Technician was professional, honest, and explained everything thoroughly. I greatly appreciate the candor, and not trying to make me spend more than I needed to. It was a quick fix, that will probably only last a few years, but when it comes time for replacement, I will definitely be a return customer!
- Lucas Hewitt
Baltimore, MD
Your response time, effective communication and service were outstanding. The technician , Rick, was in a word , terrific. We were under tight time pressure to which he responded with calmness and effectiveness. You are fortunate to have such a competent and courteous employee. It was a five star by any measure.
- Joe Hardiman
Westminster, MD
Rick G is the best and very efficient! Again he deserves a 5 star rating! He replaced the broken spring and had the door back to good working condition in no time. I was lucky to have picked Precision from my Google search last December.
- Crystal Kunst
Product:
Woodbine, MD
Rick was very professional and did a thorough job of checking out my garage door issues I will definitely keep Precision in mine for all my garage door needs thanks Danny Day
- Danny Day
Cockeysville, MD
Rick was very professional and I believe did an excellent job, both the replacement motor as well as what he would do and how long it would take. His truck had a dead battery which made him late, but he left it running during the repair and didn't cancel the appointment, and that was much better for me.
- Patti Saunderson
Product:
Parkville, MD
Rick thoroughly checked the door. He showed and explained what and how to know when the door needs to be serviced or replaced. He was polite and professional. I will use your company and will definitely request Rick to be the technician.
- Angeline Howard
Baldwin, MD
Rick was prompt, professional and polite. He did his job quickly and left the garage clean. Great experience, thanks
- George Brennan
Manchester, MD
Excellent service. Came out next day.
- Dan Boone
Pikesville, MD
I have been recommending Precision to everyone who might need a new garage door. Outstanding service.
- Lee Mintz
Product:
Pikesville, MD
Ur service rep rick was very thorough and fast, courteous
- Gary Belle
Product:
Baltimore, MD
Wow! Just WOW! People talk about great service, but that usually means just adequate. But Precision goes WAY above and beyond from the on-line chat when I scheduled this appointment, to the amazingly competent, polite, punctual, professionalism of our tech Rick G.--he is impressive and then some. The appointment was when promised, Rick called when on his way, and showed up exactly when expected. He got right to work and almost immediately recognized our problem. He took the time to show my husband where and how our issue occurred and resolved it perfectly.
- Deborah Debella
Finksburg, MD
I was very pleased with the service by Rick G. He was polite and answered my many questions. I felt like I had excellent service when he left and all the repairs had been completed. Thank you!
- Diana Hawk
Ellicott City, MD
I called Precision on Friday afternoon and the service technician, Rick, was at my house in approximately 15 minutes. He diagnosed my garage door problem, installed a new garage door opener, programmed our vehicles to the new unit, and was very friendly, professional, informative, and helpful. Thanks for responding so quickly and taking care the problem. Rick and Precision Door Service were outstanding and that is why I am giving them a 5 Star Rating. Thanks again, Frank Ecker
- Frank Ecker
Product:
Eldersburg, MD
Fantastic service! Called at 4pm the day before and the garage door was fixed the next day by 11pm. Repair technician was courteous, knowledgeable, and respectful of time and costs!
- Rachel Sternberg
Baltimore, MD
As always, our technician (who was Rick this time) was knowledgeable, prompt, and courteous. He quickly diagnosed the problem and fixed it. We have used your service several times and are always happy with the service. Our only complaint this time is that the fee just for the *visit* was $195.00. That seems much higher than we have paid before. Again, Rick was terrific, but the base charge was high.
- Kathy
As always Precision was fast and professional. Rick did a great job and I am a satisfied customer. I would never call anyone else for my garage door needs.
- Scott Bull