Tito C
Average: 4.96 stars
Tito C's Bio:
Westminster, MD
The garage door would not open or close a couple of days before leaving town. It needed repaired quickly. Looking at different web sites of the companies that had good reviews, I chose to go in order but stopped at Precision because they could come out the next day. Mr. Cruz, the technician was competent, efficient, professional and personable. The door itself was okay, but all the moving parts needed to be replaced after 21 years. A look at the parts replaced, I am surprised they lasted as long as they did.The door functions better than it ever did. It wasn't just the cables purchased, but the whole system minus the door and brackets. I would highly recommend Precision and Mr. Cruz for any garage door purchase or repair.
- Bob S. Westminster, MD
From start to finish, our technician, Tito Cruz displayed the utmost professionalism. He took the time to explain what was needed, presented options without any pressure, and performed a top -notch job. I would highly recommend Precision to any one looking for quality work and service.
- Jennifer Merrill
Finksburg, MD
Mr Cruz was on time and very professional. He explained what he was doing and adjusted the door operation. He gave suggestions for maintaining smooth operation of the garage door.
- Marlin Johnson
Tito did an excellent job with my garage door repair. I hope he can stop by and connect my Lexus to the new system. Thank you to TIto!
- Inna Williams
I like the fact that precision got out right away in serviced my door on Sunday. The technician Tito was very helpful in his explanation of what was going on with my door where the problems occurred, and he also fixed a few other issues during the process so the door would have less issues in the future. I like the fact, there were three choices of service and no pressure to pick one price point.
- Robert Shaffer
Finksburg, MD
Tito was polite, punctual and knowledgeable. I appreciate that he gave me options and didn't push for the most expensive option. He was able to perform maintenance on both garage doors even though we called for service on one opener. He was friendly with our talkative 4 year old and was patient with questions we all had. Will be requesting his service again when needed.
- Barbara Geddings
Your technician, Tito Cruz, was very professional and displayed a great deal of care and concern. He did an excellent job repairing my garage door. Thank you for your service.
- Pat Whelan
Precision has become our go to when we have any trouble with our garage doors. They are always prompt, professional and thorough.
- Adrienne Sanders
Ellicott City, MD
Tito came to service our garage door on a Sunday, Mother’s Day.He was very friendly with great customer service. The spring was broken and he thoroughly explained that he could replace the spring but do some additional repairs to strengthen the maintenance of the door. The garage door had only one spring, he added another . The garage door is working and we did not have to wait until Monday. Excellent company, excellent work by Tito. It was a pleasure to do business with a reputable company.
- Thomas Kenney
You guys are the BEST 1!! Tito is outstanding!!
- Denice Dujardin
Manchester, MD
Tito Cruz was exceptional He was knowledgeable, kind, fast working and a joy to have him fix both of our garage doors I would recommend him to any one They are perfect now thanks to Tito
- Linda and Stan Hamilton
Tito came today to fix our blinking light, so noisey garage door. Fantastic job. I know we will enjoy using our garage door for years to come.
- Norene Guilford
Tito Cruz once again provided superb service. He quickly determined the motor for my garage door had failed due to a power surge from a storm. His truck contained a replacement unit, so he quickly fixed the problem. He then inspected the other door system parts and found the 10-year-old roller bearings of my most-used door were in bad shape . . about to fail. He quickly replaced them. BOTTOM LINE: Quick response by Precision. The firm supplied both a highly-skilled tech (Tito) and a van that contained all needed replacement parts.
- Richard Nicolaus
Mount Airy, MD
Called and got an appointment for the next morning. Tito Cruz called to tell me he was on the way and showed up on time. Tito was very knowledgeable and professional. He did a full maintenance check on both doors, lubricated where necessary, and fixed the travel. He replaced the backup batteries and added locks. All work was done well and quickly. And he left me some lubricant and showed me where to apply in the future. Very satisfied.
- Richard Tischler
Tito was awesome. Came on a Sunday morning to fix broken spring. Very efficient and knowledgeable. Would recommend for any garage door service .
- Derek Smith
Westminster, MD
Tito was my technician. called to have him to check out my door. he was very thorough. did not realize how bad it was until he finished with it. it’s running like a brand new door. i feel better knowing it is now safe. thank you tito!!
- Roxanne Bancroft
5-Star Review for Tito Cruz – Excellent Garage Door Repair! I had a fantastic experience with Tito Cruz for my garage door repair. He was prompt, professional, and extremely knowledgeable about the issue. Tito quickly diagnosed the problem and took care of everything efficiently. Not only did he fix the issue, but he also made sure everything was working smoothly before he left. On top of that, he was friendly and courteous, making the whole experience stress-free. If you need a reliable garage door technician, I highly recommend Tito Cruz!
- Chris Chang
Catonsville, MD
After reading reviews, we called Precision. They were very responsive, came out the next day. Tito was our technician and was professional, friendly, and very knowledgeable. Our garage door works great now and would definitely recommend Precision.
- Vicki McCormick
Westminster, MD
Tito was Great!!!. Our doors had not been serviced since we moved in 24 years ago. He got them humming!! It was also a chance for us to clean up the garage before he got there. He did a lot of work very efficiently with a great attitude & customer service outlook.
- Jim Kyne
Exceptional Service from Tito at Precision Garage Door! I can't say enough great things about Tito from Precision Garage Door! He went above and beyond, coming out on Super Bowl Sunday to fix what I thought was a minor issue—only to discover it was a bigger problem than expected. Despite the timing, Tito was incredibly professional, knowledgeable, and efficient. What really stood out, though, was how personable and friendly he was throughout the entire process. He took the time to explain everything clearly, answered all my questions with patience, and made what could have been a stressful situation an absolute breeze. His dedication to customer service, attention to detail, and great attitude were truly impressive. If you're looking for reliable, top-notch service with a smile, Tito and Precision Garage Door are the way to go! Highly recommend!
- John Cosenze
Tito went above and beyond to service a client of mine who is selling his home in Walkersville. We greatly appreciate him.
- Lori Gardenhour -Keller Williams Premier Realty
Eldersburg, MD
Tito did a great job. He was very polite and professional. He told me what I needed to make the doors work best. He was not pushy trying to sell me stuff. He explained everything thoroughly. thanks
- Norman Williams
Your repair individual was very quick in providing the necessary items to use our garage deer. It operates very quietly and appears to be in great shape!
- Linda DiPaola
Reisterstown, MD
Tito Cruz was an outstanding service technician! Thank you for your expertise and repairing my garage door so promptly!
- Megan Signor
Eldersburg, MD
Our tech, Tito Cruz was very efficient. He was polite and professional. He explained what needed to be done in his opinion, gave us several options . he did not pressure us at all & did as we wished
- Linda Medlar
Tito Cruz was outstanding. He completed the entire job in less than 2 hours. He replaced everything that was worn. Should be good for another 40 years. Give him 5 stars. Donald Day.
- Donald Day
Our tech was Tito Cruz. He arrived on time for the appointment. He assessed the problem with our garage door. He gave us three options for the repair and explained very clearly the difference between each option. We chose an option and Tito had the repair done within an hour. After making the repair he explained how to lubricate our door to keep it in good condition. He was very personable and knew what he was doing. Our door works great. Thanks for the timely response, clear explanation, excellent service and repair, and personable interaction. We will use Precision Garage Door for future needs and request Tito.
- Doug Newton
Had excellent service performed by Precision’s service technician Tito Cruz. He was extremely knowledgeable, friendly and very informative in explaining each process of our garage service repair. He went above and beyond in fixing both of our garage doors, he definitely cares about the client’s needs and about his craft. It was a pleasure doing business with him. I’d highly recommend Precision and Tito’s professional services.
- AMBER CALVERT
Westminster, MD
I really wasn't sure what garage door company to use and was hesitant... Don't hesitate use Precision. My expectations are high and they exceeded them from the first phone call to the amazing service tech Tito. His level of knowledge and professionalism was over the top - he exceeded my expectation. He fixed the springs, rollers, belt, cables... well everything except new door panels (it was a mess from my other garage person) Thank you Tito!
- Kelley Winner
This is the third time we had Tito. He is always very transparent with repairs and an estimate. He does excellent work and is efficient. We are super happy with him and his service. Quality work is always done. Thanks Tito
- Theodore Baran