Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 68 reviews, averaging 4.90 Stars:
Annapolis, MD
We appreciate your kind words about Alan and Precision. Thank you for your business!
Product:
Annapolis, MD
I had to have one torsion spring replaced and the technician informed me that BOTH have to be replaced to do the job. Alan is a nice guy and did a good job but when I received the final bill, it was $495, much higher than what was quoted. Also, my research shows such springs sell for $49 at Home Depot. I was expecting to pay $250 for springs, service and repair. I could not care less about a 3 year warranty. Work was in Annapolis (Not on your list of choices)
- Budge Collinson
Thank you for your review. I spoke with our manager and with Alan. Alan explained the work that was needed, and the importance of having both springs replaced, after he did the safety check. Spring prices have gone up 12 times in the last year. Home Depot does sell springs, but they are extension springs, and not torsion springs. Our springs are 30,000 cycle springs, unlike others that are 5-10,000 cycles. Alan also indicated you were aware of the cost of repair and signed and initialed prior to work being completed. Please understand that we make sure our customers are fully aware of the cost of repair, and agree to work prior to the beginning of any work being done. With that said, please know that you can feel comfort in knowing that your new springs will work well with your garage door! Thank you for your business.
Product:
Annapolis, MD
I scheduled a tune-up for my garage doors. Derrick was the service person assigned to the project. He was very punctual and courteous. He called prior to the appointment time to let us know when he would arrive, and was on time. The work was completed quickly and expertly. I will definitely call Precision in the future if I need service for my doors.
- Dan Kelleher
Thank you for the kind words. We appreciate your business!
Annapolis, MD
Derrick was very courteous and polite. Knew exactly what the problem was when he looked at it. Worked quickly.
- J. Jones
Annapolis, MD
I was happy that the job was well done.
- D. Ferebee
Annapolis, MD
I was most pleased with Derrick's reasoning for replacements. He conducted himself so well. He put me at ease.
- L. Mercanti
Dee is a very dedicated technician and prides himself with making sure the customer knows all about his or her garage door.
Annapolis, MD
Two great technicians. Great job!
- S. Herltabidle
Annapolis, MD
Excellent prompt service at my home!
- k. Scuaffen
Your technician called me from the field the same day I set up the appointment with your office. He was very professional. He asked me a few questions to clarify what my problem was and immediately told me what the cost would be. He arrived within the appointed time frame and took care of the problem promptly, invoicing me exactly what was quoted. I will certainly recommend your services to others.
- Mark Shuck