Read what people are saying
about Precision Garage Door in:
Reisterstown | Towson Area, MD
Precision Garage Door of Baltimorehas received 463 reviews, averaging 4.88 Stars:
Lutherville Timonium, MD
Thank you for your business!
Product:
Stevenson, MD
Have used you before
- Susan Brenner
Thank you for your continued business.
Pikesville, MD
Derrick Easterday, the general manager, went out of his way to make things right for us. After several failed attempts by others at Precision to fix our garage door, Derrick took matters into his own hands to fix the problem. I am very appreciative of his professional manner, his attention to the problem and his extra time in solving it and making it right. Derrick represented your company very well and I am very grateful to him for being responsive and helpful! Thank you, D!!!!
- Louis Schwartz
Thank you for allowing us to show that we really do care about our customers and their satisfaction.
Owings Mills, MD
The only downside was that the service cost considerably more than I had anticipated.
- Sharon Ball
Thank you for choosing Precision. Please know that we only use high quality parts for a long lasting working door.
Product:
Reisterstown, MD
what a pleasure to do business with such well organized and professional operation. technician was informative and friendly. work was done in a timely manner. I can not recommend this company highly enough.
- gary white
Thank you for your business and your recommendation. We truly appreciate our customers!
Parkville, MD
Very prompt, pleasant and knowledgeable
- Arlene Buchta
Thank you for your comments and your business.
Product:
Cockeysville, MD
Your Employee, Mike C. kept me informed of his arrival time. Mike went right to work upon arrival, diagnosed the gaarage door problem, re-programed the external key pad and was on his way. The good communication between your office, the technician and me was outstanding. I am a repeat customer - previous service calls were equally as good!
- gregory strouse
Thank you for your comments. Mike C does a great job, and customers love him!
Product:
Lutherville Timonium, MD
Precision could not find the paper work from previous vists,the work at least half of it,may have been under warranty . I had two springs replaced,one broken,one in new condition ,I wonder why that one needed to be replaced,or even if it was replaced.Ihave lost the confidence in Precision that had been built up through having Derrick as my tech in the past.
- Michael McCall
We will certainly look into this. We don't want to lose any of our loyal customers. Derrick became our manager.
Owings Mills, MD
Outstanding service! Here's our top three: 1. An email sent with the technicians name and picture 2. A ACTUAL TIME for delivery that was honored (none of this "we will be there between 9am and 5pm-which no one likes)- the technician was prompt 3. Mike C was friendly, efficient, and great to talk with This is our second service - we had a spring installed a few months ago and that was also great. Thank you, The Gomes Family
- Casey Gomes
We certainly try to make sure all of our customers have the same opinion of Precision. Thank you for sharing!
Lutherville Timonium, MD
I was very disappointed with your company. I gave the information about our garage door opener (model,style, etc)over the phone and was scheduled for the service call. I was told that the technicians had the parts for that brand on their truck and in most cases they try to repair instead of having to replace. My technician didn't even attempt to fix our "old model" because the techs do NOT carry parts to that model on their trucks and in fact they don't even MAKE replacement parts for it anymore! $50 to tell me something that should have been communicated over the phone. Very disappointed at the lack of integrity and communication. I am fine with needing a new opener (not surprised) but the tech literally walked in 2 seconds and told me this info that should have been told over the phone. I could have THEN decided if I wanted them to come out and see if something else was wrong!
- Pam Lloyd
Thank you for your comments. We will use them in our training. We appreciate the opportunity to talk with you about why some of the older parts are no longer distributed.
Lutherville Timonium, MD
excellent communication on arrival times. Mike was very professional and courteous. Did a great repair and most importantly to me no pressure to purchase a new opener he did repair and advised me of the options available if I should have new problems later. definitely will use again if needed.
- Michael Lupton
We very much appreciate your business, and for telling others how professional we are. We strive to get comments like yours from all of our customers. Thank you.
Product:
Pikesville, MD
Technician called ahead, was prompt courteous and competent.
- Jeanette Hatch
We appreciate your comments and your business! Thank you for choosing Precision for your garage door needs.
Product:
Towson, MD
Although I waited much longer than promised, Mike was able to quickly evaluate the problem, gave me several options from repair to new installation. I opted for a repair and he did a very thorough job. I hope it lasts as long as the original.
- Morton Wood
We appreciate your patience and your kind words. We try to be punctual, but often find the previous customer had much more repair needed than what was indicated.
Product:
Sparks Glencoe, MD
Mike C showed up a little earlier than the scheduled appointment but he did call saying so. He identified the problem with the opener immediately and proceeded to fix it. He explained what he was doing and why and even tested the repair several times while explaining (and also testing) the safety features of the opener. Mike also gave some tips for maintenance. Quality service. Perfect.
- Joe Kaszak
Thank you for choosing Precision for your garage door needs. We appreciate your business!
Product:
Perry Hall, MD
Although the price was more then I expected, the technician completed the job and was pleasant and informative.
- Connie Divelbliss
We appreciate your business!
Product:
Owings Mills, MD
Technician was excellent and very knowledgeable and professional
- Lawrence Hopkins
Thank you for choosing Precision!
Owings Mills, MD
We replaced 4 pulleys and wire on 2 doors. Installer was capable and arrived on time and did a good job. Parts included labor and the job was extremely expensive considering the pulleys cost $4.95 at Home Depot but I was charged more than $50 for each plus the cost of the service call... the total price was more than $437.00 so was considered very expensive.
- Gregory Bolster
We appreciate your comments and your business. Thank you!
Parkville, MD
Prompt next-day service. Friendly and capable repair services! Thanks very much!
- Dean Roland
Thank you for choosing Precision for your garage door needs. We appreciate your business.
Product:
Towson, MD
Great job. Arrived on time. Got the job done in short order. Very professional all the way.
- Maria Eagan
Thank you for choosing Precision!
Freeland, MD
Garage door repair and new motor needed. Called early in am and the soonest they could get out was between 10-12am. Pleasantly surprised, maybe shocked? Mike came out and explained what needed to be done. Timely and quickly fixed. Very professional. Call, you won't be disappointed!
- Crystal Brasel
Thank you for your comments! We try hard to please all of our customers, and to provide quality work. We appreciate your business!
Product:
Pikesville, MD
I called precision due to having a good experience with your firm some time ago. Mike came a little early, was polite and courteous. Work was completed quickly with no problems at all. I was actually a little surprised at how little work the overhead doors needed. I would certainly use your firm in the future should my doors need work!
- Harold Rubin
We appreciate your continued business. Thank you for your confidence in Precision!
Product:
Towson, MD
Very polite, professional and quick.
- Scott Rykiel
Thank you for your business!
Lutherville Timonium, MD
Repair & maintenance
- Martha & stan Weiman
Thank you for your business.
Pikesville, MD
Mike was excellent. Your response time was excellent. I particularly appreciate the photos of the technicians before they come to the door. Thanks for all
- Myra Satisky
We get many great reviews about Mike. We are pleased to have him on our staff. Thank you for choosing Precision!
Product:
Randallstown, MD
The service was prompt and efficient. We are proud to be a Precision Door Customer. James
- James Martin
We appreciate your business. Thank you for choosing Precision.
Product:
Reisterstown, MD
The appt. was scheduled to take place within 24 hrs. of our call and were able to come earlier as a result of a cancellation. The technicians were polite, efficient, and worked quickly. They replaced 2 springs - we had used your company 8 years ago and were delighted with your 10 yr. warranty!
- Dean Burns
We appreciate your business!
Kingsville, MD
On time. Efficient. Pleasant. Job completed quickly and professionally.
- James Sands
Thank you for choosing Precision!
Phoenix, MD
I called yesterday afternoon and the garage door was fixed by 2PM today. I couldn't have asked for better service. Thanks!
- Brian & whitney York
We thank you for your business. We try hard to please!
Pikesville, MD
We have used Precision Care twice just recently and been very pleased with the service by Derek. The first visit received a call to say he was 15 min away. This was a general checkup and Derek provided recommendations on maintenance tasks that could be performed on a routine basis, such as lubricating. On the 2nd visit,he was running late and we received a call from office to let us know and then when Derek was 15 min away called us as well. He is very professional and seems to know the ropes.
- Brenda Shoenig
We appreciate your continued business. Our customers love Derrick!
Product:
Owings Mills, MD
Had an appointment on 5/15/13 between 12-2. The technicians (Derrick and Mike) were running a bit behind but I was notified prompty. They still arrived withen the scheduled appointment time. Derrick and Mike were polite and professional. They worked dilligently and were finished with installing the new garage opener and outside control panel withen an hour. I was given thorough instructions on all aspects of the new remotes and control panel. Very pleaswed with the work done.
- Dale Eck
Derrick takes great pride in his work. Customers love Derrick! Thank you for your kind words.
Alan did a great job....arrived on time, quickly completed the job and was well mannered.
- Ellen Voelkel