Read what people are saying
about Precision Garage Door in:
Towson, MD
Precision Garage Door of Baltimorehas received 33 reviews, averaging 4.79 Stars:
Towson, MD
Towson, MD
Precision Door Service was called Tuesday, December 24 with a call that we were unable to open our garage door. Precision informed me that the earliest appointment they had was Thursday, December 26 from 10:30 - 1:30. I took that appointment but proceeded to call two other garage services and wasn't able to get anything earlier than Friday, December 27. Elijah Bowman came around 10:00 and explained the difference between a repair to an old wooden garage door and a new aluminum door. He had information on our door options and explained the different varieties and costs and we selected our new garage door. We were unable to lift our old wooded garage door to get my car out of the garage to go to Western Maryland but Elijah told us he would make some phone calls to see if he could get extra help. Within 30 minutes 3 other employees came to help and we were able to continue out Christmas visits. Thank You Elijah and Precision!
- Susan Hillis
Towson, MD
Elijah did a great job on repairing my garage door. He was very informative, ensuring I understood the products in comparison to cost. He fixed my initial problem and others. Garage door is working the best ever. I’m very satisfied with my service!!! Would definitely use them again.
- Gale Alston
Towson, MD
Precision scheduled a visit to my house to look at my request to update my garage door contols within 12 hours! The individual who arrived, Joshua, was very friendly and got right to work solving my upgrade issue and providing excellent service. He kept me apprised of all he was doing step by step, and gave me great comfort as a professional doing his job. I would highly recommend both he and Precision.
- R.b Diffenderffer
Towson, MD
Fantastic technician: friendly, knowledgeable, a pleasure to talk to.
- Michael Devinne
Towson, MD
Exceptional service for repairing the garage door. Even more exceptional was the young man who corrected all the garage door problems. Thank you, thank you, thank you!
- Linda Rothwell
Towson, MD
Tyler showed up on time and was pleasant and competent at figuring out the problem and explaining the options. I went for 'fix everything that needs fixing' rather than the band-aid. He was finished in 2 1/2 hours and the door now works perfectly.
- MJP
Towson, MD
Elijah was awesome! He was SO respectful and helpful with explanations. You are lucky you have him as an employee with your company because he represents your company well with courtesy and professional manner and with good work ethic. Precision did indeed meet and exceed my expectations with your quick response, and with a wonderful technician. Thank you so much!
- Roselyn Rogic
Product:
Towson, MD
Technician was terrific. Job was done well and in a timely fashion. However the payment process was unacceptable. I always like to use my USAA credit card for jobs like this. Due to an already known billing problem my card was denied. I don’t like inconveniences such as this. Especially when a reputable company such as yours should be able to resolve the matter. USAA card holders are largely represented in the Baltimore/DC metro. Many of whom are probably just as frustrated with a denied card. I hope this company fixes this irritating problem soon. So next time a better review shall be given from a person like me.
- Vincent Lewis
Towson, MD
“ BOBBY “ did a WONDERFUL JOB. He was pleasant, knowledgeable, patient and kind. Perhaps he was a former BOY SCOUT ????.
- Sandra White
Towson, MD
WE had a 40 year system and bobby did a excellent job. Today there not many people you meet that you like right away. Because of Bobby we now have a new system. Thank you Bobby.
- Earl Phillips
Towson, MD
From start to finish my experience dealing with Precision for a new garage door replacement including a new garage door opener has been excellent, of course star rating 5. Called Precision this morning with a question, technician Kyler came out within 1.5 hrs of my call, my very small concern was immediately rectified. We've had the new garage door installed Aug/2021 and have received many compliments from friends and neighbors. I highly recommend Precision for their professionalism and installation of high quality products.
- Paul Gerkens
Towson, MD
Precision was easy to work with and extremely efficient. The technician, Chris, was very kind and did an excellent job. I could not have asked for a better experience.
- Laura Maria
Towson, MD
Chris C was doing a great job to fix the garage door. I really appreciate his quick respond and get job done well.
- Hsiu-yu Yang
Towson, MD
Keith came to assess our garage door issue. He was knowledgeable, respectful, and very thorough. We are confident in our decision to replace our door based on Keith’s evaluation and recommendation.
- Joseph Derr
Product:
Towson, MD
I have been a customer with Precision Door Service for many years and have always been happy with their services and staff. Quick and easy to get an appointment. Keith has worked on my garage doors a few times, and he is AMAZING. He always say yes ma’am and Ms Levy. He is very knowledgeable and a skilled craftsman. He answered all my questions and makes sure the doors are working optimally before he leaves. Dependable company and very nice staff.
- Sandra Levy
Thank you for this stellar review of Precision Door Service and your technician Keith. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.
Towson, MD
We just had our garage door repaired today with new springs, etc. Seems to be working must better!
- Cheryl DeLuca
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
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Towson, MD
Technician arrived less than 24 hours after call requesting service. Technician was extremely knowledgeable, efficient, courteous and helpful. Highly recommend Precision Door.
- Linda Rothwell
Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Product:
Towson, MD
We had a broken cable on one of our garage doors, but the whole lift system was jerry-rigged and out of date. Precision responded to my request for a bid within 10 minutes, they were at my house (on Saturday of a holiday weekend) within 2 hours, and they provided a fair estimate and completed the work I requested - replacing the springs and cables on both doors, and installing new, belt-drive lifts on both doors, within a few hours. Their technicial - Keith C. - was knoweldgable, prompt and courteous. We are so happy with our new garage lift system!
- Cathy Mcerlean
Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future
Product:
Towson, MD
The Spring on my garage door broke causing the door off track at 5pm. I called Precision and they were willing to send someone out that night. I opted to wait till the morning and they were there on time, walked me through what was broken, fixed it, and showed me what I should be looking for moving forward. The tech, Olaniyi, was extremely polite and professional and I will definitely call Precision again if the need ever arises. Top quality company with top quality services! I would highly recommend Precision!!!
- Patrick Denobrega
Patrick, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.
Towson, MD
Garrett was great! He was on time, worked efficiently, acted professionally and did a good job for a fair price.
- Adam Hitt
Product:
Towson, MD
On-time, friendly, efficient. I appreciated the good deal.
- Rina Rhyne
Towson, MD
The website and customer service representative were professional and courteous. Rick was awesome and came out and installed a new garage door opener for me and programmed my car. He was excellent!!
- Janine Tucker
Product:
Towson, MD
Very satisfied. Arrived as scheduled, and fixed in short order.
- Walter Savoye
Product:
Towson, MD
Rick was very helpful and explained everything about my new garage door opener before he installed it. He went over everything about operation of the new equipment before he left.
- Patricia Baker
Towson, MD
We appreciated the real person on calling for garage door service. The appointment was set in reasonable time frame and the technician was prompt, knowledgeable and did a great job. Thank you very much.
- Catherine Giordanetti
Product:
Towson, MD
I am very pleased with our new door opener and springs. Rick the tech was courteous, professional and helped me make decisions based on his recommendations. He worked quickly, with high quality. Thanks.
- Kim O'conor
Towson, MD
The desk staff was very polite and courteous. The technician seems to be in a hurry. Did the job fine, but was messy leaving broken screws on the floor while replacing the hinges.
- Kalathil Shashi
Thank you for comments. We will use them in our training to enable our technicians to provide the best in customer service.
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Towson, MD
Although I waited much longer than promised, Mike was able to quickly evaluate the problem, gave me several options from repair to new installation. I opted for a repair and he did a very thorough job. I hope it lasts as long as the original.
- Morton Wood
We appreciate your patience and your kind words. We try to be punctual, but often find the previous customer had much more repair needed than what was indicated.
Product:
Towson, MD
Great job. Arrived on time. Got the job done in short order. Very professional all the way.
- Maria Eagan
Thank you for choosing Precision!
Our installer was very personable and professional, he was great. Thank you for the quick repair.
- Mike Sheedy