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Derrick E

Derrick E
Technicians
Reviews: 218
Average: 4.88 stars
Derrick E has received 218 reviews, averaging 4.88 Stars:
1 2 3 4 5

Derrick E's Bio:

Derrick (Dee) has been with Precision Garage Doors, Inc. for many years. He began as a helper, then moved up to technician. He was born in Washington, D.C. and raised in Maryland. Dee currently lives in Laurel, MD. He enjoys spending time with wife and children. The most important thing to Dee is being a daddy and spending time with his family. His favorite times are spent with his children and remote control cars. Dee's outgoing personality and helpfulness are the attributes customers note in their comments to Precision.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Derrick arrived within the appointment time frame window and diagnosed the problem quickly and replaced the missing part all with 20 minutes. Both techs were polite and helpful. Will use Precision again.

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A Response from: The Tindalls

Thank you for choosing Precision!

Derrick E Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision for location and I had thought we used them before. My garage door was broken and they came out the same day. Unfortunately, they didn't have the part but returned the very next day. Extremely professional, knowledgable and VERY NICE.

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A Response from: The Tindalls

Thank you for choosing Precision! We appreciate your business.

Derrick E Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was on time and very courteous. Technician explained the job and what was needed and recommended to accomplish the repair on my garage door. The garage door was repaired in no time and operated smoother then before. I was very pleased with the service, the technician, and the company and I would recommend them for your garage door repairs and maintenance.

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A Response from: The Tindalls

We appreciate your feedback and you business. Thank you!

Derrick E Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Harry, I called at 7:00am on Wednesday and had a service appointment scheduled that morning between 8 & 10. Where else could I get immediate service without a emergency surcharge? The guys were prompt, efficient and rapid in making the necessary repairs. As a small business owner, this is how to run an enterprise. Congratulations! Gerald R. Veydt President VEYDT/KING & CO, Inc.

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A Response from: The Tindalls

That's what we try to do for all of our customers! We appreciate your comments and your business!

Derrick E Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

YOUR COMPANY HAS PROVIDED SERVICE TO ME QUITE A FEW YEARS AGO AND IT WAS VERY SATISFACTORY. YOUR TECHNICIAN WAS HERE TODAY AND I MUST SAY I COULD NOT HAVE ASKED FOR A MORE POLITE, DEDICATED INDIVIDUAL. SADLY, MY PROBLEM WOULD HAVE COST MORE THAN I COULD AFFORD RIGHT NOW, BUT HE GAVE ME OPTIONS THAT I WILL TAKE WHEN FINANCES ARE BETTER THAN NOW. HE FIXED MY DOOR SO THAT I CAN OPEN IT MANUALLY UNTIL I CAN TAKE ADVANTAGE OF THE OPTION HE GAVE ME.

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A Response from: The Tindalls

Thank you for your comments. We look forward to working with you again in the near future.

Derrick E Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have had my own company for 30 years. I was impressed with your profesional service and your website. Thank You!!!

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A Response from: The Tindalls

We love to hear from other business owners! Thank you!

Derrick E Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are very pleased with our service. We called and our door was serviced the next day. Derrick diagnosed and repaired our door in less than an hour. We can not believe the difference in how our door operates. We will have our door serviced by Precision yearly.

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A Response from: The Tindalls

Thank you for your comments. Our customers love Derrick!!

Derrick E Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service, polite, friendly technician. Very competent. Goof value.

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A Response from: The Tindalls

Thank you for choosing Precision!

Derrick E Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I cannot tell you how pleased we are with the service that we received today. I told my wife before your technician arrived how impressed I was with your scheduling team -- calling to confirm, calling to let us know that your tech was delayed due to the snow, and now, getting a follow-up message and survey only hours after the work was performed. Outstanding! Thank you. Our garage door has never sounded better...or quieter.

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A Response from: The Tindalls

Thank you for choosing Precision! We appreciate your kind words, but mostly, your business!

Derrick E Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Derrick was very polite, on time and did a great job! Thank you for such great personal service!

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A Response from: The Tindalls

Thank you for your business! We look forward to serving you and your neighbors in the future.

Derrick E Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bought a coupon from Angie's List. My garage door needed attention. Was able to make an appointment for the next day. Derek performed a tune up and my garage door was performing much better. Thank you Precision! Will definitely call when my garage door needs anything. Thank you!

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A Response from: The Tindalls

Thank you for your business! We look forward to serving you again in the future.

Derrick E Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am extremely pleased with Precision's customer service and workmanship! I have been using Precision for replacement and servicing my three garage doors for years. You. I usually receive next day service, their prices are reasonable, they come during the 2 hour time frame they offer, and they stand behind the products they sell and give a very good warranty. I recently had a problem with a garage opener they installed and they have replaced the defective part for free. Derrick is the best technician. He is very knowledgeable, highly trained, and trustworthy. I highly recommend Precision and Derrick!

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A Response from: The Tindalls

Thank you for your kind words about Precision and Derrick. We value the comments of our loyal customers.

Derrick E Service Provided:
Garage Door Opener Repair

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Doors is the best! In May 2012, Derrick came out and tuned up my garage door. He found a stripped coupling and replaced it. Recently, the door opener stopped working again. Within 24 hrs of calling for an appointment, Derrick was back out. When he found the coupling had stripped again, he replaced it at no charge. On both visits, Derrick was very pleasant and professional. Not only will I use them for any further work, but I will recommend them to all my friends.

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A Response from: The Tindalls

Thank you for your confidence in Precision! We truly appreciate our customers.

Derrick E Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a broken garage door spring and when I submitted the work I was called the same day to schedule appointment. Technician was polite and on time. My only reason not to give 5 stars is I expected the spring be fixed that day...it was not. They had to come back another day to do the work.

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A Response from: The Tindalls

Thank you for the kind words. We had many calls that day, and needed to go back for more springs. Thank you for your business!

Derrick E Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

EXCELLENT JOB ! POLITE,ON TIME, PERFECT !

-

A Response from: The Tindalls

Thank you for choosing Precision!

Derrick E Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Derrick arrived right on time, discussed various possible options with me (replacing just the opener, replacing springs and opener, replacing entire door, etc.), did the work we agreed upon, and was gone in two hours. Great job, and we are looking forward to having a working garage door once more!

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A Response from: The Tindalls

Thank you for your kind words. We appreciate your business!

Derrick E Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ideal experience! Sending photo of technician in advance is wonderful for me, as I am a senior living alone. Derrick was perfectly professional, knowledgable and pleasant. I definitely would recommend your company!

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A Response from: The Tindalls

Thank you for your confidence and trust in Precision!

Derrick E Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

One of the few repair experiences I have had in which I feel I'm being dealt with straight...and extremely efficiently. Derrick could have been in a tv commercial he was so well-spoken, precisely analytical, friendly and quick. I heard of you through a friend and I will stay in your camp!

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A Response from: The Tindalls

We appreciate your kind words and your business! Our customers love Derrick!

Derrick E Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Derrick was professional, knowledgeable and efficient. He identified the problem quickly and fixed it easily. His communication skills were excellent.

-

A Response from: The Tindalls

Our customers love Derrick! Thank you for choosing Precision.

Derrick E Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our extension spring sprung Friday night. Sat. morning we found Precision on Angie's list as a Grade A vendor. A call at 9:00AM was met with immediate help. By 1:00PM Derrick had replaced our springs with professional attention to detail. We were thrilled with response and service.

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A Response from: The Tindalls

Thank you for your comments! We appreciate our customers!

Derrick E Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Henry Your company was recommended to us by two of our neighbors.....everything they said about your company was correct! You were very responsive, an appointment was scheduled the very next day. Derrick arrived on schedule, knew what had to be done and he quickly fixed the problem. You are fortunate to have employees like Derrick, knowledgeable, courteous and an excellent representative of your firm. It is a pleasure to do business with a company like Precision, your contact details are going in my Blackberry!

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A Response from: The Tindalls

Yes, we are fortunate to have employees like Derrick! Thank you for taking the time to review your experience with Precision. We appreciate your business!

Derrick E Service Provided:
Garage Door Opener Repair

Product:
Opener

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was very knowledgeable and extremely professional. I would definitely use your company again!!

-

A Response from: The Tindalls

Thank you for your business. We appreciate your confidence in Precision.

Derrick E Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Derrick did an excellent job, it is a pleasure to watch a professional who knows what needs to be done then goes ahead without delay and does it. I own my own business and would be estatic to have Derrick as an employee. My employees are excellent and he is also. Chris Jubok

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A Response from: The Tindalls

Thank you for your kind words. Derrick is a valued employee of Precision, and has been with us many years. You can see why our customers love him!

Derrick E Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was VERY impressed with the tech!

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A Response from: The Tindalls

Thank you! So are we! He does a great job, and customers love him.

Derrick E Service Provided:
Garage Door Repair

Product:
Garage Doors

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was great. Technician was very professional and efficient. Doing the service the same day that I called was greatly appreciated. I will highly recommend this company.

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A Response from: The Tindalls

Thank you! We work hard to make sure our customers are pleased.

Derrick E Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Checked 4 stars, since there is always room for improvement :-), but service was very good--very professional and on-time. Derrick knows his trade.

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A Response from: The Tindalls

Derrick is a very knowledgeable tech. Thanks for the review!

Derrick E Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were very happy with the service. Derrick is very professional, efficient, knowledgeable, and laid out the repair options and associated costs - no surprises. He even went above the call of duty adjusting my second garage door by standing on the seat of my riding mower since I hadn't cleared out that side of the garage. Doesn't get any better than that. For future repairs or an all out upgrade when the time comes we will call Precision.

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A Response from: The Tindalls

We appreciate your comments. Customers love Derrick! We are happy to have him.

Derrick E Service Provided:
Garage Door Opener Repair

Product:
Cables

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

So Far very good service.

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A Response from: The Tindalls

Thank you for your business!

Derrick E Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician came to my home to repair the broken springs the same day I called. Fast and courteous service at a fair price. Derrick did a great job and I would certainly recommend Precision to everyone.

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A Response from: The Tindalls

We appreciate your feedback, and especially your business!

Derrick E Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Derreck showed up in the specified time frame. Very courteous, and fixed the problem in a matter of seconds. I would highly recomend your company and technician.

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A Response from: The Tindalls

Thank you for your review and for your business!

Derrick E Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Technicians: Derrick E
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Precision Garage Door of Central MD
Office: 410-633-9130
1400 Parker Rd
Arbutus, MD 21227
Precision Garage Door of Annapolis
Office: (410) 423-0377
65 Old Solomons Island Rd
Annapolis, MD 21401

Licenses

MHIC Lic Number
138079
D.C. License
420220000112