Tito C
Average: 4.95 stars
Tito C's Bio:
Eldersburg, MD
Owings Mills, MD
We called Precision to look over both our 33 year old garage doors. My wife’s door had a lift spring break, and I wanted to have both doors refurbished if possible. Tito; our Precision Tech arrived Sunday morning on time in the snow, and assessed our doors within 15 minutes. He said our doors and lift motors were in great shape, but all the hardware, other than the tracks should be replaced. He showed us an estimate on his computer, and told us he had all the materials he needed to put our doors back to what they were when new. He said he would bring them up to current safety codes, and lower my maintenance for them as well. He took the time to show me how my roller had failed, and compared his replacement parts with my originals. After he showed me the quality of his parts, we approved the work. It took him about 3 hours to install and adjust all our rollers, cables, springs, and pulleys. For safety, he also installed a containment system for all 4 lift springs. We’ll no longer have to worry about a broken spring doing damage to one of our cars, or my motorcycle. Although the cost of job was more than my wife and I expected when we made the appointment, the quality of the materials & workmanship far exceeded our expectations. We’re happy with our results, and Tito couldn’t have been more proud of the job he did. He actually took the time to disconnect my wife’s door from its drive system with the emergency pull rope, to show us how easily the door opened by hand. Pride in workmanship is something you don’t always find today.
- Dale Schnepf
Sparrows Point, MD
The service technician was awesome. He was so personable. We are very pleased with the repair.
- Craig Debolt
Finksburg, MD
5 star rating. I just got home and 10 minutes later I heard a loud noise in the garage. one spring had broken. Tito was here within a few hours and walked me through his recommendation for repairs. We have been here for 44 years with a few past repairs. I now have all brand new parts for my 18 foot door. Now even my wife can lift the door if electric goes out. I am extremely pleased with Precision and Tito. I recommend them to everyone.
- Darrell Tenney
Lutherville Timonium, MD
Great experience from the scheduling to the install! Called in the evening and was able to get an appt for the next day. Tito came on time, explained the issues, gave us options and replaced 2 openers in a few hours. Very professional & fairly priced. I will definitely recommend!
- B&G
Product:
Technicians: Tito C
Manchester, MD
Called on Tuesday morning and had a technician arrive in the early afternoon who diagnosed and fix the issue which was under warranty! Tech was professional, knowledgeable and polite.
- Sally Harmon
Very professional.
- Ronald Flint