Read what people are saying
about Precision Garage Door in:
Annapolis Area, MD
Precision Garage Door of Baltimorehas received 174 reviews, averaging 4.86 Stars:
Arnold, MD
Thank you for choosing Precision for your garage door needs. Mike does a great job for his customers.
Severna Park, MD
Precision was amazingly quick to respond--I called on the weekend and they were out to my house on Monday! Mike was courteous and thorough, he gave me the complete itemized receipt I needed for my records with no complaint. The work was good quality and done in a jiffy.
- Debbie Mallonee
Thank you for your business! We love our Precision customers!
Product:
Annapolis, MD
Found you as the 2nd choice on Google. The first choice company had no service people available over the weekend. Your switchboard was excellent. They were courteous and very helpful. Alan T. was very professional. He called to say he was running a little late, which is much appreciated. He assessed the problem and found solutions and fixed it in a short period of time. He is an excellent representative for you company. You have made me a customer for life.
- Joseph Davolio
Thank you for your kind words. We try hard to please all of our customers! We appreciate your business!
Product:
Severna Park, MD
When I called for an estimate I was told the springs would be $99 each and there would be a $49 service charge. I agreed to have the repair done. When the technician arrived he informed me that the cables would be an additional $99. This was $99 more than I had planned on paying when I agreed to have the repair done. I am not satisfied that there was an additional cost when the technician actually arrived on site.
- William Persinger
We appreciate your comments. It is very difficult for the folks scheduling to determine exactly what is wrong, since they are not there. They try to give customers a "ballpark" figure, but the tech is the one who can be more accurate after he inspects your door. Thank you for your business.
Product:
Annapolis, MD
Derrick did a very nice job of installing and explaining the set up and operation of our new system.
- Andrew Fleisther
We appreciate your kind words. Customers love Derrick!
Product:
Crofton, MD
Very disapointed, Tech came out did absolutly nothing but give me two quotes for crazy amounts of money and still wanted the service fee, even though nothing was done. Won't call them again for sure!
- Rich Norman
While we appreciate your comments, we must inform you of the fact that customers use their doors for years, and never lube or have their door adjusted and maintained. These customers sometimes get mad at us when they need to have work completed. As the customer, you have the choice to repair your door or not. Our service fee is used to cover the cost of fuel and technician time to drive to your home and assess your door needs.
Crownsville, MD
I was VERY impressed with the tech!
- Harry Gatanas
Thank you! So are we! He does a great job, and customers love him.
Annapolis, MD
Your technician called me from the field the same day I set up the appointment with your office. He was very professional. He asked me a few questions to clarify what my problem was and immediately told me what the cost would be. He arrived within the appointed time frame and took care of the problem promptly, invoicing me exactly what was quoted. I will certainly recommend your services to others.
- Mark Shuck
We appreciate your kind words about Alan and Precision. Thank you for your business!
Product:
Annapolis, MD
I had to have one torsion spring replaced and the technician informed me that BOTH have to be replaced to do the job. Alan is a nice guy and did a good job but when I received the final bill, it was $495, much higher than what was quoted. Also, my research shows such springs sell for $49 at Home Depot. I was expecting to pay $250 for springs, service and repair. I could not care less about a 3 year warranty. Work was in Annapolis (Not on your list of choices)
- Budge Collinson
Thank you for your review. I spoke with our manager and with Alan. Alan explained the work that was needed, and the importance of having both springs replaced, after he did the safety check. Spring prices have gone up 12 times in the last year. Home Depot does sell springs, but they are extension springs, and not torsion springs. Our springs are 30,000 cycle springs, unlike others that are 5-10,000 cycles. Alan also indicated you were aware of the cost of repair and signed and initialed prior to work being completed. Please understand that we make sure our customers are fully aware of the cost of repair, and agree to work prior to the beginning of any work being done. With that said, please know that you can feel comfort in knowing that your new springs will work well with your garage door! Thank you for your business.
Product:
Crownsville, MD
Derrick came to do a tune up on our garage door and put new rollers on. He was very professional and friendly and finished quickly. I highly recommend Precision for you garage door needs!
- Stephanie Jacobs
Thank you for your kind words about your experience with Precision! We appreciate your business!
Severna Park, MD
Came the same day I called; arrived on time and repair was done within 20 mins. Technician was courteous and repaired door quickly. Garage door now works and is much quieter.
- nancy lewis
Thank you for your comments and your business!
Crofton, MD
Derrick was friendly, timely, knowledgable and experienced. Excellent work and i selected the service package that included spring, pulley, roller replacement, installation of safety cables and a 7 year warranty on parts and service. This definitely a company I would recommend to anyone needing any type of garage door service or replacement.
- Mrs Thomas
Gambrills, MD
Excellent service and technician.
- Janice Hemelt
Product:
Annapolis, MD
I scheduled a tune-up for my garage doors. Derrick was the service person assigned to the project. He was very punctual and courteous. He called prior to the appointment time to let us know when he would arrive, and was on time. The work was completed quickly and expertly. I will definitely call Precision in the future if I need service for my doors.
- Dan Kelleher
Thank you for the kind words. We appreciate your business!
Annapolis, MD
Derrick was very courteous and polite. Knew exactly what the problem was when he looked at it. Worked quickly.
- J. Jones
Arnold, MD
In an era where businesses don't value their customers, I just wanted to celebrate your professionalism and attention to detail. You are a gem! Thanks for everything!
- K. Johnson
Crofton, MD
Super!
- K. Maveida
Annapolis, MD
I was happy that the job was well done.
- D. Ferebee
Arnold, MD
Derrick was super, very professional, knowledgeable and extremely polite. Thanks for the great service.
- R. Ringer
Annapolis, MD
I was most pleased with Derrick's reasoning for replacements. He conducted himself so well. He put me at ease.
- L. Mercanti
Dee is a very dedicated technician and prides himself with making sure the customer knows all about his or her garage door.
Arnold, MD
Outstanding! We will be back to Precision for future garage door work!
- A. Phillips
Thank you for your kind words. We are proud of our technicians!
Millersville, MD
JR was absolutely the best! It reinforced the decision to go to Precision. He needs to be rewarded for his attention to details and service.
- P. Love
Annapolis, MD
Two great technicians. Great job!
- S. Herltabidle
Annapolis, MD
Excellent prompt service at my home!
- k. Scuaffen
I am very pleased with the service, Mike C was very courteous and efficient,although the repair was pricy I am happy with the results(my city is not listed on your form (Arnold) neither the next one (Annapolis)
- Sergio Alvarez