Read what people are saying
about Precision Garage Door in:
Annapolis Area, MD
Precision Garage Door of Baltimorehas received 196 reviews, averaging 4.87 Stars:
Arnold, MD
I spoke with our technician, who stated he called on the way. You were not at home, and told him what was wrong. You told him to leave, as you felt the price was high. He asked that you pay the service call, which you refused. Our technicians are paid by the job, so he made no money coming out to your house.
Annapolis, MD
Excellent service; oversight on our part with regard to unlocking lock switch on wall light panel. Look forward to your servicing in the future. Thank you.
- Roberta Grace
Thank you for choosing Precision for your garage door needs. We appreciate your business.
Product:
Severna Park, MD
This is the second time I had Derrick at my house for service on my garage door. Both times he was very professional and did a great job.
- Ed See
Glad to hear it! Thank you for choosing Precision!
Product:
Millersville, MD
Precision Doors provided expert, same day service when the spring on our garage door broke, trapping my car inside on a very busy work day for me. Mike the technician was punctual and prepared and had the part I needed right in his truck. I wouldn't hesitate to recommend Precision Doors.
- Jim Rand
Thank you for your business. We appreciate our customers!
Product:
Annapolis, MD
It was a quick fix, but I hadn't been able to do it myself, even after reading the manual. Mike explained exactly what he was doing, plus he told me how to keep my doors in good working order. Thanks!
- Susan Dodds
Thank you for being a Precision Door customer!
Product:
Annapolis, MD
It started off with me calling different companies to have someone come out to give an estimate. Reading reviews and speaking with the companies themselves and looking at BBB ratings. Precision had very good reviews and A+ ratings with BBB and their staff answering the phones were very professional. UNLIKE ALL of the other companies in the area I called that serviced Annapolis. This is one of the main reasons I chose them. Alan was our technician and he was very professional and knowledgeable when asked questions. He did a great job in a very timely manner and I would highly recommend this company and Alan to anyone of my good friends. Great job and keep up the good work.
- Melissa Sheppard
Thank you for your kind words about Alan and Precision Garage Doors. We appreciate your business!
Product:
Crofton, MD
Mike was on time and very professional, new what needed and corrected the doors. Sincerley Ron Webb
- Ron Webb
Thank you for your comments.
Crownsville, MD
Don't know if my wife already provide a feedback but I was very pleased with the results and the professional and know how attitude from your technician. I will use you guys again. On another note we need a weather strip for the bottom of our garage door and someone was suppose to get back to us on this. Please provide a place to pick up or how to get the strip. Again thanks for a job well done!
- Frank Sanchez
Thank you for your business. We love our customers!
Product:
Crofton, MD
My wife found your telephone no on her I pad. I will give you on all phases of the job a 5. It was quick and done very professionally .mike e did the work and did it very professionally. People like him do not come around very often in today
- Alice Tarpley
Thank you! We love to hear comments like yours.
Product:
Crofton, MD
Called in for a service call since my existing garage door opener was broken. Barry came out on time, and gave me a half hour heads up on his arrival time. He assessed the issue, and provided several options, including replacing the garage door opener. Upon selecting a new opener, he had it installed within a hour. The install was professional, and works great. I would highly recommend Precision Doors to anyone requiring a service call or new garage door opener.
- Jamie Wu
Thank you for your kind words about Barry. We appreciate our customers.
Product:
Annapolis, MD
When we moved to Heritage Harbour in Annapolis, from Wisconsin. We replaced the garage door opener with your product which has a great reputation. I also was a manager at one time and knew that employees are most important in any relationship with a customer. I am so impressed with the person who worked with me in setting up the appointment with the Technician ( Michael)and the same professional manner the Michael exhibited.Both are assets to your company. Thank you very much for creating an environment that attracts great employees. Doug guy
- Doug Guy
Thank you for your comments about Precision. We try hard to make sure all of our customers are satisfied with the service they receive from Precision.
Product:
Annapolis, MD
Mike did a fantastic job. He fixed both doors, and did a perfect job. Everything works great now, better than they ever have.
- Jamie Gunsior
Thank you for your comments and your business.
Product:
Annapolis, MD
Good technical knowledge of opener and excellent customer service.
- Michael Reamy
Thank you for your business.
Product:
Severna Park, MD
The repair was done well and quickly - and in the bitter cold. I appreciate your fitting my repair in during a really busy time.
- Micki Parkinson
Thank you for your comments. It sure has been cold lately, and our technicians appreciate your feedback.
Product:
Millersville, MD
Trustworthy, honest company providing great service. I had a repair done only weeks earlier and was told I needed a whole new door and opener. Turns out by just replacing the spring, it's back to regular, safe operation. Couldn't be more pleased. Technician was Mike C, don't see his name below nor is my city available to choose.
- Stephen Pequigney
We will share your comments with Mike C. Thank you for choosing Precision!
Product:
Annapolis, MD
Install was completed in less than an hour. No mess left. Installer explained how to use.
- Richard Proday
Thank you for choosing Precision for your garage door needs. We appreciate your business!
Product:
Annapolis, MD
The technician was professional, personable, and helpful. He explained everything before he proceeded and included information that we needed to know. Very pleased!
- Judy Flood
Thank you for choosing Precision!
Severna Park, MD
Whole new system. Mike was professional and very nice to my wife and family. He took the time to help us program out cars too. He was great.
- Brandon Robertson
Great job, Mike! Thank you for your business!
Annapolis, MD
Both gentleman were professional and friendly. The work was done quickly and neatly and the garage doors now operate smoothly. Highly recommend.
- Ingrid Jansen
We appreciate your business. Thank you for your comments and your business!
Product:
Annapolis, MD
From the initial contact to the conclusion of the service call, the experience was great. Mike, our service tech, was professional, knowledgeable, prompt, and personable. I would hire this company again in a second. My only complaint is that they only do garage doors!
- Sally Jurkowsky
We appreciate our Precision customers! Thank you for your business.
Product:
Crofton, MD
Technician Mike C. was very thorough and the price for the repair was less than other companies had quoted. Would use Precision for any garage door need!!!!
- Traci Hurst
Thank you for your kind wors about Mike and Precision. We appreciate your business!
Product:
Millersville, MD
Mike was fabulous! Will definitely use you all again.
- Lisa Woynerowski
Thank you!
Product:
Arnold, MD
I am very pleased with the service, Mike C was very courteous and efficient,although the repair was pricy I am happy with the results(my city is not listed on your form (Arnold) neither the next one (Annapolis)
- Sergio Alvarez
Thank you for choosing Precision for your garage door needs. Mike does a great job for his customers.
Severna Park, MD
Precision was amazingly quick to respond--I called on the weekend and they were out to my house on Monday! Mike was courteous and thorough, he gave me the complete itemized receipt I needed for my records with no complaint. The work was good quality and done in a jiffy.
- Debbie Mallonee
Thank you for your business! We love our Precision customers!
Product:
Annapolis, MD
Found you as the 2nd choice on Google. The first choice company had no service people available over the weekend. Your switchboard was excellent. They were courteous and very helpful. Alan T. was very professional. He called to say he was running a little late, which is much appreciated. He assessed the problem and found solutions and fixed it in a short period of time. He is an excellent representative for you company. You have made me a customer for life.
- Joseph Davolio
Thank you for your kind words. We try hard to please all of our customers! We appreciate your business!
Product:
Severna Park, MD
When I called for an estimate I was told the springs would be $99 each and there would be a $49 service charge. I agreed to have the repair done. When the technician arrived he informed me that the cables would be an additional $99. This was $99 more than I had planned on paying when I agreed to have the repair done. I am not satisfied that there was an additional cost when the technician actually arrived on site.
- William Persinger
We appreciate your comments. It is very difficult for the folks scheduling to determine exactly what is wrong, since they are not there. They try to give customers a "ballpark" figure, but the tech is the one who can be more accurate after he inspects your door. Thank you for your business.
Product:
Annapolis, MD
Derrick did a very nice job of installing and explaining the set up and operation of our new system.
- Andrew Fleisther
We appreciate your kind words. Customers love Derrick!
Product:
Crofton, MD
Very disapointed, Tech came out did absolutly nothing but give me two quotes for crazy amounts of money and still wanted the service fee, even though nothing was done. Won't call them again for sure!
- Rich Norman
While we appreciate your comments, we must inform you of the fact that customers use their doors for years, and never lube or have their door adjusted and maintained. These customers sometimes get mad at us when they need to have work completed. As the customer, you have the choice to repair your door or not. Our service fee is used to cover the cost of fuel and technician time to drive to your home and assess your door needs.
Crownsville, MD
I was VERY impressed with the tech!
- Harry Gatanas
Thank you! So are we! He does a great job, and customers love him.
Annapolis, MD
Your technician called me from the field the same day I set up the appointment with your office. He was very professional. He asked me a few questions to clarify what my problem was and immediately told me what the cost would be. He arrived within the appointed time frame and took care of the problem promptly, invoicing me exactly what was quoted. I will certainly recommend your services to others.
- Mark Shuck
We appreciate your kind words about Alan and Precision. Thank you for your business!
Product:
Not a very good experience. It was a very short phone call after the repair person reviewed the work, I asked for a detailed written estimate for the required work and parts, was told he was going to give it, but have not received anything.
- Nishan Topjian