Read what people are saying
about Precision Garage Door in:
Reisterstown | Towson Area, MD
Precision Garage Door of Baltimorehas received 461 reviews, averaging 4.88 Stars:
Randallstown, MD
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
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Lutherville Timonium, MD
Very pleased with Precision Garage Door Repair. Darrell was great!! Thank you for coming such a long distance after hours so I can get to work tomorrow.
- Cathy Cawley
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
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Pikesville, MD
Repairman always helpful and solves even the smallest of problems. Service is always with a smile.
- Mark Waxman
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
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Perry Hall, MD
Excellent service. My car was locked inside my garage. I called in that day for service, received service the same day. I cannot thank you enough for the service provided from your customer service to the technician that came to my house. A wonderful experience.
- Donna Brandenberg
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
Reisterstown, MD
I was vewry pleased . Techninian came to our home same day; he was very professional and pleasant. I would definitely recommend them.
- Sherry Feldman
Thank you for choosing Precision for your garage door needs. We appreciate your business!
Reisterstown, MD
Over the years we've put a lot of money into maintaining our automatic garage system. Almost $1K worth! That said, Precision came prepared and immediately knew how to remedy what was causing our issues. We needed new rollers. The rollers were designed much better than the originals with more support at the ends of the doors. Now the doors function better and best of all sound better! Our tech, Chris was prompt, polite and professional.
- Stacey Schenker
Thank you for choosing Precision for your garage door needs. We appreciate your business!
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Monkton, MD
Your web site is great! The fact you offer service on Saturday a major plus.
- James Crickenberger
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
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Nottingham, MD
You quoted me a repair price of over $700, but another company quoted me $379. Big difference, plus there was no charge to come give an estimate, but you charged $50 (not to mention that the technician showed up at 11:58 for an 8-12 time window). Will never use your company.
- Jenny Fussell
We appreciate your comments and will use them in our training. We use only high quality parts that are the best in the industry.
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Perry Hall, MD
Remotes were not working, even with new batteries. Precision fixed the problem quickly and efficiently.
- Matthew Maulone
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
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Lutherville Timonium, MD
Turned the service tech away. I was quoted approximately $50.00 plus labor. When the tech looked at the garage and said he couldn't work that day because of the mess. Area cleaned in 2 minutes. Then he said it would cost over $250.00 plus labor at least to replace both springs and cables....a must. It was clear he did not want to do the job at least on Saturday. Needless to say I was shocked to hear I was going to pay at least $200.00 more for more work. I then told him to leave. If there are any questions please call at 410-218-7064. Thanks
- Richard Davis Jr
We hope we were able to correct your information.
Lutherville Timonium, MD
Service was quick, and the repair plus a lube made the door work better than it has for a long time.
- Vernon Mir
Thank you for your business!
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Lutherville Timonium, MD
Precision did an amazing job diagnosing and fixing our problem. Mike C and Derrick E were excellent! I would give them a 5 star rating!
- Karen Pattanashetti
Thank you for choosing Precision for your garage door needs.
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Owings Mills, MD
I did call at 8:30 am for the service, conformation was sent to my email after 5 minutes. Technician called 30 min prior the service, arrived in time, fixed the Garage door, and did fantastic Job! Thank you Brian, thank you Precision! Excellent Job! Real 5 Stars service.
- Joseph Vaynerman
We appreciate your business. Thank you!
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Pikesville, MD
Brian did a meticulous job. Our garage door is working perfectly.
- Beverly Zukerberg
Thank you for choosing Precision!
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Reisterstown, MD
Broken on Friday, fixed on Saturday. What more could you ask for
- Bill Jankowski
So glad you are pleased. Thank you!
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Monkton, MD
When my Liftmaster door opener came to a grinding halt I called the company number, had to deal w/ their automated directory, entered my zip code and was given but one dealer to choose from. They booked me about 5 days out and had zero interest in doing any better than that. Skipping the company dealer finder I googled Liftmaster dealers and am tickled to death to have found Precision! They were out the next morning, as promised and their technician [Brian] called me when he was about 15 minutes out. Brian was great, offering a range of solutions from outright replacement to simple repair of the unit + some other recommended maintenance. I was very pleased and I believe you will be too.
- Peter Bell
We are tickled that you found Precision as well! Thank you!
Cockeysville, MD
You guys really are great. So door won't open and I grab the phone on a Saturday at 6:30P. Woman who answers couldn't have been better: reassuring, efficient, clear, repeats details, gets all the information right the first time. No sense of impatience, boredom, usual mediocrity encountered in such cases. Less than twenty-four hours later Brian shows up with a smile and everything he needs to make the repair. He explains everything, is friendly, quick, most efficient. Walks me through how to test tension, operate the bypass for the opener. And when I ask about a warranty from a door replacement job five years ago, Brian adjusts the bill to cover a part replacement. Fantastic. Again: hope never to have to call you guys again, but I would not hesitate to call with a problem or to recommend Precision to anybody in need of great service.
- Thomas Lilly
Thank you for your comments. At Precision, we try hard to make every experience a pleasant one.
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Owings Mills, MD
Excellent service and would highly recommend to anyone needing fast reliable service. Mike the repairman done a great job (fast & efficient).
- Kevin Cox
Thank you for the recommendations and your business!
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Lutherville Timonium, MD
MIke was quick and on time. He called to say he was on his way. He assessed the problem and fixed it quickly. Lubricated and inspected the whole door, and also my second door even though it wasn't having any trouble. Very reasonably priced service. I had called Overhead Garage door company as well and they wanted almost $200 just to come out!I would recommend Precision doors to everyone!
- Heidi
Thank you for your comments and your business.
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Reisterstown, MD
Called on a friday to ask for someone to replace broken torsion spring on our garage door. made appointment for the next day, saturday afternoon. Mike , the tech. called in late morning to ask if he could come earlier and after giving the ok, he arrived about 10 o'clock and was finished by 11. He was very pleasant and professional, I would call them again next time my garage door needs service.
- Charles Davis
Thank you for choosing Precision for your garage door needs!
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Pikesville, MD
Quick,fast and efficient. Thank you Mike C
- Daniel Plotkin
Thank you for taking the time to review your experience.
Product:
Reisterstown, MD
1 star rating. I contacted your company through the chat room and asked about repairing a garage door opener. Your representative asked what the issue was with the door and what model opener. I informed the representative of the issue and told them the garage door opener was a Genie H2000C. The representative said she could have a repairman at my home the next day. When the repairman arrived it took him one minute to tell me your company does not carry parts for Geneie models. My questions is why would you send a repair man out to fix a model that you do not carry part for? Basically I paid $50.00 for a repairman to tell me he can't service my opener. I would appreciate a phone call, 410-999-4654, with an explanation. Regards, Tim Redmond
- Tim Redmond
Thank you for allowing us to speak with you. We service some Genie openers, but it is often much more expensive to fix than replace.
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Owings Mills, MD
My wife did a Google search and your establishment came up. Garry was very courteous and indentified the source of the problem immediately. Given his disposition and knowledge I would say that he's a great ambassador for your company and for this reason I would definitely recommend your services to others.
- Herb Gross
We appreciate our customers! Thank you for your comments.
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Reisterstown, MD
Professional and they honored a spring warranty that was previously installed.
- James Yarsky
Thank you for your business and your comments.
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Reisterstown, MD
What great customer service! I called at 830am and was told someone would be at my house between 12-4p. Barry was at my house before noon. He actually arrived early and notified me by phone that he would wait for me to arrive. He quickly diagnosed the problem with my keypad, told me what it would cost to repair it and worked with me to reprogram the access codes. He did a thorough assessment of the other parts of my garage doors and made a recommendation of another repair in the near future. The whole visit lasted about 20 minutes. He was a pleasure to work with. I would highly recommended Precision (and Barry) to anyone needed help with their garage doors.
- Mary beth Livingston
That's what we love to hear! Thank you for taking the time to review your experience with Barry and Precision Garage Doors!
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Owings Mills, MD
I have used the services of Precision Overhead Garage Door Service in the past, and once again, when I needed them, they were there right away. I called on a freezing Saturday at about 11:40, explaining that I have a senior in the house and was worried about the cold, since the garage door would not close. I was given a window of 12-4 that day. I had the great luck to have Barry be close by, and he called within 15minutes of hanging up with the dispatcher. He was at the door in 30 minutes. Barry is extremely knowledgeable and customer oriented. He diagnosed the problem in minutes, just like an experienced doctor. He explained the problem in understandable terms and offered several options as solutions. At no time did he pressure me to take any option, but left it to me to decide. I chose an option that cost much more than I had planned for, but it made perfect sense. He set to work immediately to remedy several problems and was finished in less than an hour. After he finished, he explained carefully what he did, what the problems were, and how he decided to tackle them. He showed me the wear on the parts he took off, and explained what the cause was. He patiently answered my questions, and was totally responsive and a consummate professional about the whole procedure. From start to finish, from my initial call, the resolution was less than two hours. Barry should teach classes to other service providers about manners, on time service, and professional expertise. He is a tremendous asset to your company. I will always refer Precision. As a Realtor, I have many referral possibilities.
- Carole Levine
Thank you very much for taking the time to write a review of your experience with Precision Garage Doors. We appreciate your continued confidence and trust in our company. We especially love your comments about Barry. He treats his customers in a way that they know he has their best interests at heart. He takes the time to ensure the customer is educated about their garage door, and offers several solutions. Barry takes pride in his work, and it shows. We look forward to serving you and your neighbors in the future.
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Reisterstown, MD
Prompt and excellent service. Rated 5.
- Lance Mcknight
Thank you for choosing Precision!
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Owings Mills, MD
I highly recommend this company. They are very professional & they did a great job. They arrived right on time & finished the repairs in less the an hour. I'm extremely satisfied with their service.
- Bob Friedlander
We appreciate your business and your confidence in Precision!
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Parkton, MD
We had Barry come to our home to service our garage door. He was extremely courteous and professional. He told us what the issues were and gave us different options for solutions. Barry was very clear when explaining each option so that we could make the best choice. I would definitely recommend Precision to anyone who is looking for garage door repair/service!
- Megan Parker
Thank you for choosing Precision!
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Lutherville Timonium, MD
Five Star! I was out of town on business and our door would not close which you can imagine is gut wrenching for safety reasons. Our tech Barry was professional, on time and worked around my schedule to get our door repaired quickly! More companies need to replicate this model. Thanks, Mark
- Mark Robinson
Wow! Thank you for your comments. We appreciate your business.
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the tech was outstanding this is the 2nd time he has been to my home great fast work
- Greg Neal