Read what people are saying
about Precision Garage Door in:
Westminster Area, MD
Precision Garage Door of Baltimorehas received 286 reviews, averaging 4.91 Stars:
Westminster, MD
Mount Airy, MD
Technician was great, worked very good, very polite, explained every detail
- Consuelo Beeks
Westminster, MD
Our technician, Rick, was polite, informative, and efficient. He told me the cost of the repair before he started the work and the repair took only one half of an hour. Precision has a great employee in Rick!
- Anne Prokop
New Windsor, MD
I was surprisingly impressed to deal with an individual who was thoroughly trained and expert in all details about overhead garage doors and their mechanisms. Your representative Rick was excellent in explaining to me what I need to do in the future in order to maintain our garage door in good condition. He was pleasant, courteous and patient in dealing with someone who does not know much about garage doors. I wholeheartedly will recommend you to our friends.
- Kevin Wolohan
Sykesville, MD
Rick was helpful in giving me all the information I needed to make a decision as to the best doors for my needs. He and his assistant were very professional and in and out in no time. Cleaned up and made sure everything was working as it should be. Even my wife was very impressed with their professionalism. They installed three garage door openers perfectly and in very little time.
- Charles Bona
Product:
Westminster, MD
The service was great. Rick showed up as he indicated, completed the work (spring replacement) quickly, and adjusted the door closure relay to make sure the door closed properly. Great job...
- Jim Bertoglio
Product:
Westminster, MD
Went to open the garage door on Saturday morning and had a broken spring. Called at 8:45 and someone was at the house before noon. Rick was the technician. He showed up on time, got right to work and completed the project quickly. He was pleasant and knew what he was doing. I was very happy with the experience.
- Randy Arndts
Product:
Sykesville, MD
The technicians were here within 3 hours of my phone call. They were very respectful and helpful completing my garage door repair. I was extremely satisfied and would rate them 5 stars.
- Sally
Westminster, MD
Technician did an excellent job explaining what could and could not do to repair garage door. After he was done,technician show my wife exactly what he had done. Very impressed with service and cost was reasonable
- Claude Stull
Product:
New Windsor, MD
This was my first time using Precision and it certainly will not be the last! From my initial phone call until the technician left was nothing short of pure professionalism! Rick was my tech and not only was his service top notch, he have me an entire education about taking care of my garage door for years of service! Wonderful company employing wonderful people! Thanks again Precision!
- Joe Twain
We hear those kind of comments about Precision and Rick often. Thank you for choosing Precision.
Product:
Westminster, MD
We had Precision Doors repair our garage door spring quickly and efficiently. I knew they would be the ones to identify the problem with my daughter's garage door. They notified me when they would be there and arrived on time, diagnosed the problem and gave recommendations. I will use them in the future and recommend them to anyone.
- Susan Hussey
Thank you for your kind words about Precision and Rick. We appreciate your business.
Product:
Westminster, MD
Rick was prompt, very polite and a pleasure to do business with today. This was my first experience with Precision Garage Door and I would definitely use them again.
- Stewart Yingling
We appreciate our customers and thank you for your business!
Product:
Westminster, MD
The Chat Now feature on the website was convenient for making a service appointment. The technician who serviced our garage door was excellent. I appreciated hearing from him a couple of times before he arrived so that I had an idea of when he would be here. He explained what needed to be done and why. I highly recommend Precision.
- Janet M
Thank you for your business and your comments.
Product:
Westminster, MD
On-time, straight forward and honest. Can't ask for anything more.
- John Martin
Thank you for your business! We appreciate our customers.
Product:
Manchester, MD
Rick did a great job repairing our garage door spring. He was friendly, courteous, on-time and informative. We will not hesitate to recommend Precision to friends and family. Thank you
- Jack Dowd
We thank you for choosing Precision for your garage door needs.
Product:
Manchester, MD
Rick was very detailed and explained everything that was being done and I also learned some new things about my garage door. He was prompt, professional, and courteous, all of which we appreciated. I would definitely use this company again because of the service received (hopefully not for a very long time though). I would recommend to others.
- Shaneke Walters
Thank you for your comments and your business!
Product:
Sykesville, MD
Very efficient . Garage door fixed and working well.
- Charles Laudicina
Thank you for choosing Precision for your garage door needs.
Product:
Hampstead, MD
Rick was very professional and showed up on time. He quickly went to work and was very friendly. He replaced both door seals and did an inspection.
- Ryan Littlefield
Thank you for choosing Precision for your garage door needs. We appreciate your business!
Product:
Westminster, MD
Although just outside the time window given to us, the new spring was installed promptly. Serviceman Mike C. was courteous and professional. He gave me hints on how to perform my own regular maintenance on the door, hinges, track, chain, and spring. Totally satisfied. Fair price.
- Don Klausmeyer
Thank you for taking the time to give us feedback. We appreciate your business!
Product:
Westminster, MD
The service rep from Precision, Brian, arrived at our home, quickly diagnosed the problem, and completed the garage door repair quickly and completely. Brian was very professional, friendly, and efficient. He explained what the problem was and took care of it right away. From my first call to Precision, it was clear that everyone at this company knows what they're doing. I appreciate the excellent service and the good price.
- Steve Stahley
Thank you for your comments about Precision and Brian. We try hard to please all of our customers.
Product:
Westminster, MD
I was very impressed with the fast responce and the well knowledgeable service man named Mike. I called and within an hour I had Mike standing in my garage assessing the broken torsion springs. Within an hour they were fixed along with new rollers which has made the door less noisy when opening and closing. I wasnt expecting to pay as much as I did, but I got the 30000 cycle springs.
- Mike Bible
Thank you for your comments about Mike and Precision. We appreciate your business.
Product:
Sykesville, MD
The service was outstanding! Mike C. arrived within the designated time frame and moved quickly to identify the problem. He had the necessary parts on the truck and my door was repaired to like new condition very efficiently. Thank you! I will be calling Precision again if my door needs repair.
- Kirby Deeds
We look forward to seeing you again in the future. Please feel free to recommend us to your neighbors.
Product:
Mount Airy, MD
My technician was Rick and he was excellent. Rick called me early in my scheduled service time frame to let me know he was on the way. He was very knowledgeable, polite, and efficient. He solved the problem quickly and kept me informed on the whole process. Would highly recommend this service.
- Kevin C
Thank you for your comments about Rick and Precision! We appreciate your comments and your business.
Product:
Westminster, MD
Great customer service & technican was great!:Thank you for great workmanship! Jesse Cerda!
- Jesse Cerda
Thank you for your business and your comments!
Product:
Sykesville, MD
The technician was prompt, knowledgable and curteous. The work was completed quickly and thoroughly. I am vets satisfied.
- Kevin Sullivan
Thank you for choosing Precision for your garage door needs!
Product:
Hampstead, MD
Your technician, Michael was great. He was on time and new exactly what the problem was with my garage door. He made a few adjustments and did some preventive maintenance to get my door operating like new. Thank you.
- Harry Anuszewski
Thank you for your kind words about Mike. We appreciate your comments and your business.
Product:
Mount Airy, MD
At 7AM, in the middle of the winter holidays, we found ourselves unable to open the garage door due to a broken spring. Three and a half hours later, Mike C, the Precision Garage Door of Baltimore technician, was leaving satisfied customers after replacing springs and rollers (20 year old door with no prior replacements), having provided advice regarding proper preventive maintenance, and giving tips on how the homeowner could improve garage door opener operation. More than just restoring capability, door operation is significantly smoother and much quieter.
- Ben T.
Thank you for your comments and your business. Our customers love Mike, and we love our customers!
Product:
Manchester, MD
Starting with customer service, it was nice to deal with pleasant people seem to care and wanted to help. Mike C. was the technician and he was outstanding. Very professional and very courteous. Even though it was almost 9:30 at night he acted in a professional manner as if the day just started. Very thorough, explained everything that was needed to complete the job. A+++++++ Great company to deal with !!!! Will use again in the future.
- David Vickers
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
Product:
Eldersburg, MD
Service was excellent. However, there was definitely false advertising on the part of your company. When I chatted with your rep, I was told that the parts installed had a lifetime warrantly. However, when the technician finally arrived, after waiting most of the day, he stated that the parts were only warranteed for 3 years. If I did not already wasted an entire day waiting for your tech, I would have opted for another service company. As it is, I succumbed to not wasting another day and reluctantly took your service.
- Crisantito Valencia
We are sorry there was some miscommunication with the warranty and your services. We hope we were able to discuss this with you to your satisfaction.
Product:
Hampstead, MD
Precision has been there for our garage door service each time I have had a problem. The customer service department was fast and friendly in handling my concerns. The repair tech was on time, his name was Brian. He explained the problem and stated the work needed to put my opener back into operation. He left the area clean and tested the door operation to my total satisfaction. I give your company 5 stars for great service and good workmanship. I would definitely recommend your company to anyone who has garage door service needs. Thank you
- Harry Anuszewski
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
Product:
Garage door repair. I am a repeat customer and was once again impressed with the excellent service provided by Rick. He not only did the work but also gave me a clear understanding of what he was doing at every step of the process.I was also impressed with the quick scheduling, one day service. Thanks
- Charles Falls