Read what people are saying
about Precision Garage Door in:
Annapolis Area, MD
Precision Garage Door of Baltimorehas received 172 reviews, averaging 4.85 Stars:
Millersville, MD
Product:
Crofton, MD
Craig (and his trainee, Chris) were excellent and provided outstanding customer service. They arrived on time with an advance text notice!!! They diagnosed the problem and fixed it while they were there. They also offered professional diagnostic services as well as offering options and time estimates for keeping my garage doors operating correctly/safely in the future!!! I will use Precision again and recommend them to my neighbors!
- Deborah Salinger
Arnold, MD
What a great experience! The two gentleman that serviced the garage door mechanics were both amiable and knowledgeable. They informed me of what went wrong, what the fox was (both short term & long term) and were able to fix it on the spot. They are both a credit to your company.
- Florence Hartman
Annapolis, MD
Our technician, Cody McC., was punctual, friendly, & efficient. A job well done with fast friendly service! Thanks, The Butler Family
- Katherine Butler
Product:
Severna Park, MD
I called Precision to come help with one squeaky garage door. Both doors were completely replaced five years ago. The technician first tried to sell me on purchasing all new springs for both doors, costing over $2000. After I said that I was not interested in doing that, he said that he could just give both doors a tune-up and replace the rollers, which he said are what is causing the squeaking. I felt deceived that he did not first tell me the cause of the squeaking was the rollers. I talked with him until he lowered the price of the "tune-up" and roller replacement, which still seemed overpriced. I called the company during this time to ask what the cost of the tune-up should be, and they revealed that the cost to me would be $150 more because I live in a "nicer area". Fortunately they gave me a discount to the estimate giving by the technician. The technician also did not follow their policy to have me sign a written estimate before he started work. After he completed the work, the garage door was quieter. However, I noticed that the chain seemed lower than it should be, which was causing the door to jolt upon opening and was rubbing against the pulley. He assured me this was fine. Days later, I am going to have to higher another company to tighten the chain because it is clearly causing the door to jolt open. I am very disappointed with the service. I have never given a poor review prior to any service company prior to this. I felt that rather than helping me, the technician was trying to get me to pay the most money for whatever he could sell me on. I wonder if they receive a commission on sales for service calls. I would warn others not to use Precision Garage Door Service.
- Jessica Peterson
Severna Park, MD
EXCELLENT! Great job.
- Fred Fare
Millersville, MD
Precision Garage Door came out to fix my broken garage door spring. Chris L. was right on time and quickly diagnosed the problem. He was friendly and explained everything clearly. The new spring was installed efficiently, and the door is working perfectly now. Overall, I'm very satisfied with the service and would definitely recommend Precision Garage Door
- Steven T.
Annapolis, MD
Really great service from beginning to end. The technician was very friendly and knew exactly what to do to get my wall mount opener working again. Precision will definitely be my first call in the future if needed.
- Jeff Van Dam
Millersville, MD
Precision was the best choice-- recommended by a neighbor, they offered prompt response, wonderfully thoughtful technicians, and fast resolution.
- Marnie Litz
Arnold, MD
I can’t begin to say how pleased I am with the repair of my garage door. The technician, Tyler, could not have been any more polite, courteous and professional. He and his partner were on time made very quick work on the needed repairs. Tyler presented me with three repair options and at no time attempted to upsell any additional work or parts. I called to schedule the repair and they were here the very next day. I would absolutely recommend Precision and Tyler for any garage door needs. Exceptional customer service. Thank you Precision and Tyler.
- Dale Ednock
Arnold, MD
Needed garage spring replaced immediately and Precision came through. Technician/installer Chris Loetz showed up on time and did a perfect job - 100% satisfied.
- Stanley Hall
Annapolis, MD
Ron Cross, the technician, was fabulous and performed the garage door solutions quickly and was extremely professional. I was so pleased with Precision Garage Door services and would highly recommend them to anyone!
- Virginia Williams
Product:
Crofton, MD
Our garage door service was superb. The Precision Team, led by Chris, came to our rescue fixing a garage door which had been poorly "fixed" by another company the day before. Precision team members came in, quickly assessed the problem, providing an estimate, and finished the work on time and on estimate. Above all, the Precision Team was professional and courteous. Precision is simply "Precision" in all that they do!
- Erin Redmond
Product:
Annapolis, MD
Tyler was great. Immediately identified the issue after months of me trying to troubleshoot myself.
- Stephen Pokora
Crofton, MD
Local advertising
- Ted Kmieciak
Product:
Technicians: Craig T
Annapolis, MD
Barry did a great job. He took time to explain the process in detail. His experience and knowledge are obvious. He is a good man.
- Joseph Davolio
Gambrills, MD
Probably the best customer service I ever had.
- Terrence Farmer
Product:
Severna Park, MD
Keith provided excellent service . He did a nice job, neat and quick.
- John Childs
Crofton, MD
Tech was very friendly and knowledgeable,did a great job,thank you
- Wanda Sullivan
Product:
Gambrills, MD
The job was completed quickly and my garage door is working fine.
- Marc Felton
Product:
Annapolis, MD
I called because the reviews of this company were so stellar. The lady that answered the phone was so kind and helpful, and she was able to schedule me for service that same morning. The tech that greeted me on time was also very kind, and went above and beyond to repair my damaged garage door and even taught me how to maintain the door in future. He even assisted me in reprogramming the outdoor pass code and tightened a light bulb on my motor I didn't even realize I had! He was thorough in explaining the price of parts, labor, etc.. 12/10 will call again if I need help with my garage door.
- Kaitlyn Rao
Product:
Crofton, MD
He was very knowledgeable and he took pride in his work. He showed me everything he replaced and he gave instructions on how to lubricate to maintain the mechanism.
- Andrew Clemmons
Product:
Severna Park, MD
We called Precision because they had installed our door in 2013 and had done a fine job. When the spring broke and my car was stuck in the garage Precision sent Barry the next morning. The work was done quickly and efficiently. The door now works perfectly.
- Glenn Klavans
Product:
Gambrills, MD
Your technician, John, is a very learned individual. He is very pleasant and illustrates great knowledge in his field. John makes every attempt to please the customer with a smile. Needless to say, I was extremely upset prior to his arrival but when he appeared and completed the repair, he made me smile and I forgot the cost of the repair.
- Ruth Dasa
Product:
Annapolis, MD
I had neighbors who installed precision doors and I was pleased with the quality and price. The technician was pleasant, skilled and completed the job quickly and thoroughly.
- Robert allen Yatsuk
Product:
Gambrills, MD
Barry was excellant.
- Evelyn Ingrao
Crofton, MD
Done quickly and accurately
- Steve Hammond
Crownsville, MD
We called your company as you had previously serviced our garage doors some years back . We got an estimate for a new garage door opener but found it much more than we wanted to spend . So we bought it ourselves and had Precision install it . Still expensive but we wanted it done right by a professional . We were very pleased with your technician Francisco who took the time to explain the new features and answered questions politely . We would recommend your company based on his service and your quick response to schedule the appointment the next day .
- Raj Manickam
Crofton, MD
Excellent service! The installer was friendly, professional, and efficient! This was a great experience!
- Dawn Meissner
Product:
Crofton, MD
I selected Precision because of the reviews I read. Barry was the gentleman who serviced my garage door opener. He did an excellent job. He was very efficient and thorough at his job and explanation of the problem and how it could be repaired. I will recommend and use your company again when need be.
- Nancy Gaulin
Product:
At 82 years old I could no longer get the garage door to open. Thanks to George Harrison, your tech, I now can. He did a great job and was very professional and personable. As far as your company is concerned I randomly picked you from the internet, and since you were giving me a free estimate I chose you. Plus you were local and with the amount of Tech's you have I thought I wouldn't have to wait for weeks to get it fixed. Next day service was great. I would definitely recommend your company. Thank you for a job well done.
- Kitty B