Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1524 reviews, averaging 5.00 Stars:
Baltimore, MD
Towson, MD
Tyler showed up on time and was pleasant and competent at figuring out the problem and explaining the options. I went for 'fix everything that needs fixing' rather than the band-aid. He was finished in 2 1/2 hours and the door now works perfectly.
- MJP
Baltimore, MD
Tito is a complete pro! His knowledge and experience were very helpful in determining the best, complete solution for my situation. No one likes dropping funds on unexpected repairs, but Tito's work and consultation left me feeling that the job was done thoroughly and correctly.
- Slade
Middle River, MD
Fast service
- Jerry Diblasio
Dundalk, MD
Commercials advertised great service
- James Dietsch
Eldersburg, MD
When my 18-year-old garage door wouldn't open yesterday morning I needed to get it fixed quickly, but my first 3 attempts to get same-day service didn't pan out. Luckily my internet search led me to Precision Garage Door with it's impressive website and credentials. A quick phone call got me on their schedule for that very afternoon. Technicians Chris and Camilla called me on their way to my house and arrived right on time, looking just as professional as their company vehicle, which I was happy to find was fully stocked with parts. Their inspection confirmed a broken spring and a number of tired old moving parts that had caused enough stress on the spring to lead to it's failure. Chris and Camilla were both pleasant and congenial, and made sure I understood what needed to be done. I approved their estimate and amazingly they had everything fixed and working like brand new in about 2 hours. I heartily recommend Precision Garage Door and Technicians Chris and Camilla, who collectively made my day.
- Mark W.
Manchester, MD
Our door would not stay open when the power was out. Tito took a quick look and instantly knew that the previous installer had used the wrong springs. He made the change and it works perfectly now. Unbelievably quick repair with great customer service.
- Dan _
Nottingham, MD
I wish I could give 10 stars. Tayvon was the most respectful person I’ve met in a very long time. He explained & looked over my entire garage doors. He wasn’t pushy on making me get the service but told me what I needed. What I liked was you had a choice of the best, better or good. When I’m ready to get my garage upgraded, Tayvon is who I’m going to request.
- Kimberly Powell
Lutherville Timonium, MD
Tito was professional and courteous. Explained everything in simple terms, completed the work in less than the time expected, cleaned up afterwards. Very pleased.
- Bruce Cunningham
Cockeysville, MD
Professional, excellent and pleasant. I highly recommend this company!
- Dolores Njoku
Marriottsville, MD
Quickly scheduled repair! Repair personnel very efficient, identified issues quickly and made repair. Provided permanent repair estimate for my future consideration.
- Robert Dubin
Owings Mills, MD
Excellent reviews. Technician was very nice and explained al the necessary work. Prices seemed affordable.
- Jeffrey Goldstein
Catonsville, MD
Excellent service. Brandon did a great job in a timely manner. Very professional and knowledgeable. Thank you!
- Gene Dillard
Middle River, MD
Precision Garage Door was very quick to respond and very professional. Chris C was our technician, and he was very knowledgeable and friendly, He went above and beyond our greatest expectations at a moment when we had no time and could not get an appointment with any other company. Chris was extremely professional, and we will definitely be using Precision & Chris again in the future.
- Sharon Brooks
Baltimore, MD
Austin and Ron were efficient, knowledgeable, honest, and friendly. Thanks so much for the quick fix! Very happy with the result.
- Valerie
Sparks Glencoe, MD
My spring broke on the one garage door and was significantly worn on the other. They came out next day after I called and fixed my issues quickly. the Service was fantastic! Highly recommend.
- Scott Cimino
Pikesville, MD
Technician was competent and friendly. Explained everything in detail and work was performed quickly and efficiently.
- Steve Wasserman
Manchester, MD
I can't say enough good things about my experience with Precision Door Service. The installer was excellent in all ways. Starting with my call to precision to the end of the job it was all handled in not just your typical way but I as a customer was made to feel as if I was important. The receptionist was all the things one would expect and the installer was excellent. I could not have asked for a better experience. Thank you. .
- Charles Keating
Baltimore, MD
I chose Precision Garage Door due to their 5 STAR review on the internet. It also was a plus that they work over the weekends at no additional charge!! One of my springs broke on Friday and both were replaced on Sunday. Jay was a very knowledgeable technician and showed me other items on the door that also needed replaced,, like the lift cables as the ends were frayed. Don't need the door falling on my head. Jay was quick, very maticulous and explained everything to me,, He was amazing!!!
- George Trout
Pikesville, MD
I had the good fortune to have Tito as the technician and his fame had preceded him. He did an excellent job. And explained everything clearly. We have ended up with a better product (though the old Liftmaster lasted 20 years ). Plus he pointed out that the prior installer did not hook up the sensors. Very please with the timeliness, pleasant relationship and very neat work. And he added the new codes to both cars and the remote key pad.
- John Fox
Eldersburg, MD
We are very pleased with the professionalism starting from our phone call into office to get repair work done. Kim was very pleasant and helpful to us. Service technician Tito was absolutely the best! knowledgeable and new exactly what we needed done. He got right to it, very honest and I would recommend Precision to anyone in need of garage door repair.
- David and Brenda Kaiser
Reisterstown, MD
It's not often I feel good about a garage door repair and maintenance. Bobby was great. I learned a lot and he has the best personality.
- Jared Robinson
Towson, MD
Elijah was awesome! He was SO respectful and helpful with explanations. You are lucky you have him as an employee with your company because he represents your company well with courtesy and professional manner and with good work ethic. Precision did indeed meet and exceed my expectations with your quick response, and with a wonderful technician. Thank you so much!
- Roselyn Rogic
Product:
Catonsville, MD
I was referred to Precision from my neighbor who had their doors serviced by them. I am a big time DIYer, comfortable with doing most household repairs and maintenance like plumbing and electrical—including installing the openers on my garage. However, I leave repairs like roofing and garage doors to the pros. Prior to this appointment, the garage had not been serviced in the 12+ years I've lived here. To start, I was able to get a same-day appointment for the initial inspection, and they were able to perform all the work the same day. This was basically replacing/rebuilding everything but the doors. The technician, Bobby, was professional, personable, and super knowledgeable. Again, as an experienced DIY, I felt very comfortable with everything he mentioned and trusted his recommendation. He did a great job explaining what needed to be, and the causes for some of the issues I was having. His work was solid and I really appreciate how well he cleaned up the work site when he finished. As well, he advised me on the basic maintenance. I would also recommend him, personally, within this overall review. My doors open and close immeasurably more smoothly, quickly, and quietly. And the work performed fixed an issue with one of the openers resetting the travel limiter and not staying closed. I also feel my garage is a safer space. I hope this review helps.
- Jason Wennet
Baltimore, MD
Some of our neighbors recommended Precision after our garage door chain broke. The call was handled professionally, the service representative arrived exactly on time. He was thoroughly professional, explained all of our options for repair clearly and was a pleasure to deal with. This is a thoroughly professional organization.
- Michael Hendler
Baltimore, MD
Chris was great. Right on time, stayed until the job was done, very professional and fixed the garage door problem. I have worked with precision door before and will certainly call again if I have a problem.
- Susan Tonascia
Baltimore, MD
Davon with Precision did a great job. Curious, fast and thorough!! A fantastic job! Thank you
- Nancy Broadfoot
Manchester, MD
Quick service. Bobby did a great job and gave me all my options for now and in the future without trying to sell me on anything. Also told me how to maintain everything. Door is operating great now. Thanks for the professionalism and service.
- Daniel Huegel
Westminster, MD
What a pleasure to meet Tito! He was friendly and explained everything regarding the garage opener prior to completing the install. We appreciated the prompt service and will definitely refer this company to others. Thank you! Tom and Barbara Westminster
- Tom Hall
Phoenix, MD
Our garage door cable snapped. Called Precision Garage Door and they had a tech at our house within 24 hours. The tech was competent, professional and was an excellent communicator. Within a few hours the door was fixed. Great customer service!
- Richard Sullivian
Jay C. came on time. He is amazing! He clearly explained what he planed to do at the beginning. He first checked remotes which turned out not to be repairable. Then he explained what could be the right solutions, giving us various options. He was really professional, and gave very clear explanations. The new opener is much quieter than the old. This seems just what we need. Jay is fantastic!
- Max Guo