Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1819 reviews, averaging 5.00 Stars:
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Fantastic service all the way around. Helpful courteous operator when I called, and Jay made short work of the problem (an old dysfunctional keypad), installed a new keypad, and took care of things quickly and efficiently. Many thanks.
- Doug Greenberg
Ellicott City, MD
I called on Saturday after Christmas because the cable in 1 of the garage doors had snapped and Precision sent a tech out the next Moroni g. On Sunday morning, Jay arrived promptly at 8 am, inspected both doors, provided me with an estimate to repair them and was able to complete all the work that morning! Great customer service by Precision Doors and Jay was incredibly professional and did the work quickly and well. I am Most grateful!
- Pamela Johnson
Hanover, MD
My garage door wasn’t opening or closing, so I found Precision through a quick online search and scheduled an appointment for the next day. I received a text when Jay was on his way, and he arrived within about 10 minutes. He quickly assessed the issue, clearly explained the problem, and completed the repair in about an hour. Before leaving, Jay took the time to answer all my questions. Overall, great service—efficient, professional, and helpful!
- Tamara Robinson
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Jared Myers did an excellent professional job repairing both our garage doors in a very timely manner. Highly recommend his work
- Ed Fitzgerald
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Glen Burnie, MD
I had called Saturday afternoon after 4 PM asking if there is any one available to replace cables on my garage doors. The receptionist was kind, courteous, and professional. Was informed there was nothing for today, but there was availability tomorrow between 10 and two. Which I accepted. Sunday morning Christopher texted me then within 10 minutes. He called to tell me he was on his way and he’d arrive at 10:30. He arrived on time which was extremely refreshing. I informed him what I needed done. He provided an estimate. Then proceeded to work. Was extremely professional, courteous, and patient as I asked questions for clarifications for my understanding. He never stopped working and he was done by noon. I will recommend this services to family, friends and coworkers.
- Satisfied New Customer
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Larry Nelson I tell you the tech was outstanding very polite very honest he made me very comfortable making the right decision I will always turn to precision garage door for any garage need. I didn't get the tech name tell him this is Mr. Nelson tell him thank you so much for his advice.
- Larry Nelson
Owings Mills, MD
Our garage door opener was starting to malfunction and not pick up on the remotes or transmitters from our vehicles. Contacted Precision and set up an appt. However, first surprise was that a technician (Chris) was readily available and on the way. Was impressed by this, and how fast the response time was. Chris was friendly, knowledgeable, and maintained professionalism. Chris immediately went about diagnosing the problem and explained throughout my options. Went ahead with replacing the old unit and installing a new unit. Chris gave an estimate of time and was impressed that he maintained that timeline regardless of hiccups along the way. Truly appreciated his time and, prompt explanation and install. Precision will be my go to for any garage related issues due to Chris' friendliness, knowledge, and prompt service. Thank you!
- George McKay
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Dear Sir/Madam, I appreciate your help and referred the garage door. The gentle man who referred the door was very kindness and specialist of his work. Thank you so much,
- Abdul Hadi Wardak
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Precision came out the next day. Chris Brown was a nice young man, who explained everything, even when I didn't understand, he was patient and helpful. My spring and cable were replaced in an hour and I would definitely call again int he future. Thank you!
- Daniella Toomey
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Annapolis, MD
Just had my garage door fixed by Chris Brown, on a Sunday! Chris was knowledgeable and extremely professional, he’s an asset to your organization.
- Elaine Saba
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Taneytown, MD
Technician was very helpful and explained all options
- Harvey Rabinowitz
Eldersburg, MD
Precision met my expectations & solved my problem. Nick Boughton was very professional, pleasant, courteous & friendly. He had an awesome personality. He also was very helpful in explaining everything to me. And he took the time to answer all my questions. He went right to work on the job & cleaned everything up. He is a great asset to your company. If I ever need your service again, I would definitely ask for him. I was very pleased with your company because of the professional & polite service I received every time I called. Also that you are a local company. Quick response I received was great. Being registered with BBB is very helpful.
- Joanie
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Bobby was professional and communicated well throughout the process. He explained very clearly all options for repair or replacement of parts. He inspected all components of my garage door system. Many documents from the service appointment were promptly provided to me. The area was left clean and neat.
- Vivian Preston
Westminster, MD
Jamal arrived on time, was very knowledgeable, very helpful, and got the job done quickly. He arrived within a couple of hours of my call and it couldn’t have gone any better. We replaced some spring and rollers, he tightened our chain, and got everything working again. Our door also makes a lot less noise now. 10/10 would recommend.
- Joe Dominick
Mount Airy, MD
Appointment made with ease. Installer called prior to arriving. Problem was diagnosed and repair was suggested. Also the worker discovered a problem with the existing garage door opener do to its age. The suggestion was approved, and the opener was replaced as well as the broken spring. Door is working very smoothly now. The workers were very respectfully to us and our property. No mess left. Would recommend this company to others
- Kenneth Brown
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Everything depends on the technician you get. Jamal was our repairman and he was excellent. He explained everything in advance including the costs by item and labor. Very personable. I feel like we had an excellent repair. "Make the call, then ask for Jamal."
- John Gardner
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About noon our garage door wouldn't close. The cables had come unspooled and it was stuck in the open position. I called Precision and they said someone could come out between 3:30 and 9PM. Their technician, Jamal Crosby, called me at 4:45 and told me he was half an hour away. He arrived exactly when he said he would and quickly inspected the problem and gave me an estimate for the repair. The estimate was reasonable and he said he could complete the work in an hour. 45mins later he was done and everything was working properly. Jamal explained what he believed was the cause of the problem and how I could inspect the door in the future to obtain maintenance before it broke again. He also explained to me how to lubricate the door. Overall my experience was excellent. Jamal was extremely professional and courteous. He arrived when he said he would and completed the repairs professionally and quickly. Jamal is an excellent representative for Precision Garage Door.
- Doug McDonald
Ellicott City, MD
YOUR TECHNICIAN WAS ON TIME. HE SURVEYED THE PROBLEM. CHRIS SHOWED IN DETAIL WHAT THE PROBLEM WAS AND WHAT IT WOULD TAKE TO FIX IT. I WAS TOLD WHAT THE COST WOULD BE. AFTER TALKIING WITH MY WIFE WE AGREED HAVE DOOR FIXED. CHRIS PROCEEEDED TO REPAIR THE DOOR IN A TIMELY MANNER. THROUGHOUT THE ENTIRE PROCESS YOUR TEC WAS COURTEOS AND PROFESSIONAL.
- dennis whittaker
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I was able to get same day service thanks to the young lady that took my call. Technician was great. He explained everything and fixed the problem. Very happy with service and would recommend this company to friends.
- Kathy Walton
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Excellent experience! Scheduling appointment was very easy and lots of options. Received email and text confirmations after scheduling and a call from technician on way to house. Even was texted a bio of the technician. Tayvon was outstanding and extremely knowledgeable. He thoroughly explained what the issue was with our problem (spring), and how to resolve our issue. He outlined in great detail what the steps were and my options. He very thoroughly explained the different motor options as well. He showed the different specs with our spring issue and eventually went over the pricing options. I couldn’t have asked for a better technician and person to deal with. Tayvon will be my go-to whenever we have to do something with our garage again.
- Brian
Ellicott City, MD
Jay did a great job explaining and performing the work needed to repair my garage door springs. Would recommend !
- michael keller
Severna Park, MD
Jared arrived early, was very professional and efficient. He promptly took care of the problem and installed a replacement pad that is doing the job. Thanks to Precision and to their employee, Jared
- Michele Schaffer
Ellicott City, MD
Was able to have someone come out the same day and repair the garage door. Thank you Elijah for doing a great job!
- Marge
Baltimore, MD
Service was exceptional. The men where so nice. I would highly recommend precision. Thank you J.R and Corinthian. Jeane Rothschild
- Jeane Rothschild
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Same day service. Came on time Finish the job Explain the problem And everything taken care of Future management advised All in all a great service
- Bhavani Kodali
Ellicott City, MD
We are very pleased with the work that was performed by the Precision Garage Door technician, (Gerald). The technician was very courteous and professional. He described the cause of the problem we faced with our garage door. He also presented the options to resolve the issue. Gerald did a terrific job in resolving the issue! We are very happy that our garage door works great now! Thank you, Precision Garage Door!
- Tencia Peterson
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Columbia, MD
I contacted Precision Door Service to repair my garage door opening system. Within a couple of hours, Mr. Jamal Crosby showed up at the door. He carefully evaluated the door and provided several options for repair. He repaired my door quickly and also showed me the defective parts that require my attention for future repair. Jamal is easy to talk to. I highly recommend this company and Mr. Crosby.
- Yasmine Wang
Glen Burnie, MD
Fast, efficient and reasonable cost. Installer found a coupon as well!!!
- Rich Czyzewski
Ellicott City, MD
Came home from Thanksgiving to a busted garage door, cables all tangled up, stuck closed, nothing you could do about it. Was a bummer way to cap off a great holiday. Called Precision Garage Door, and they had a tech out right away. Jamal Crosby was great, diagnosed the problem quickly, found the most cost effective way to fix it, and took care of the issue in a timely manner. Did great QA, tested everything multiple times, and even looked at my other door to make sure it wasn't going to break the same way. Overall 5 start experience, would call again if something broke.
- Matt Watchinski
Christopher Brown, very nice young man very thorough checked everything through and through. Very happy with his work.
- Carla Thornton