Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 2013 reviews, averaging 4.85 Stars:
Pikesville, MD
Eldersburg, MD
Tyler was awesome at fixing my garage door. He explained all the ins and outs of what was happening - why the coil broke, things to pay attention in the future, and why my garage had the issue. (Its a decent size garage). He did a good inspection and gave me pricing options. He had it repaired in about an hour. I’d recommend him and Precision to everyone.
- Toni Summerell
Annapolis, MD
Great service and knowledgeable technicians! Booked the appointment the night prior and they arrived the next morning. Quick service.
- Julie Heath
Baltimore, MD
Fred was very professional and knowledgeable about what Precision had to offer. Showed me the choices in the garage doors and explained everything from start to finish. He was east to talk with and very engaged. Looking forward to the installation!!
- Mary Montgomery
Eldersburg, MD
I was very happy with the service that the technician Tevon provided. He was very informative and professional
- Tom Shepherd
Great service from Nick. Very professional and informative. Arrived on time and completed the installation quickly.
- Rod Person
Product:
Columbia, MD
Austin was very professional; on time and very thorough
- conrad lagustan
Crofton, MD
Chris was very thorough and detailed in his explanation, and he addressed every question I asked. His work was of excellence, and I was very satisfied with the quality of materials and installation work. Will definitely recommend. Thank you!
- Charlotte V
You guys are the BEST 1!! Tito is outstanding!!
- Denice Dujardin
Towson, MD
They did a very nice job!
- Ken Benway
Nicolas Broughton came and serviced our garage door. He was quick, nice, and professional. He came an hour early and was finished less than 15 minutes. I hope he comes again if we need service.
- Charles Burroughs
Ellicott City, MD
Chris did a great job and was kind, considerate, and prompt.
- Steven Cunningham
Pikesville, MD
Nick was on-time to the scheduled appointment, friendly and helpful. He fixed my garage door's issue quickly and with a smile.
- Jessica Grosman
Product:
Eldersburg, MD
Torsion spring replacement: the tech was friendly and did a good job, the review rating is based on price and up-sale tactics. The tech worked up 3 pricing options for this repair: OK fix $684, Good fix $1300, Great fix $1600, with each level replacing more parts (apart from the broken torsion spring) and started to explain them to me. I said: When I chatted online your rep indicated the max price for this repair was $300. He said: Yeah, if you only want the spring replaced. I said: Do that. 1. The spring only replacement wasn't even provided as an option 2. Imo trying to gouge a customer for all that money to replace parts that aren't needed with a spring replacement is robbery. I feel sorry for folks who are unaware and waste their hard earned money. You can google for yourself if these other parts are required for a spring repair, I found they are not. That should be explained to the customer.
- Michael Miller
Great job today. Brent did a great job. I will use you again if the needs arrive.
- Philip Gibson
Product:
Severn, MD
My experience with Precision was nothing but stellar! Tyrone and Tyler arrived ON TIME and was very respectable to my property! They explained everything before performing and didn’t try to sell me things I didn’t need! After the work was completed, everything was tested out, and I was asked if things were done to my satisfaction. That is great customer service! I will definitely use precision again and again, and recommend them to my friends!
- Valerie Green
White Marsh, MD
Was able to schedule an appt for the next day and he actually arrived early. Jay was very helpful, he patiently and professionally explained my options. The work was done quickly and now the door is fixed, plus glides much more smoothly than before.
- Sharon Bildstein
Did a fantastic job.
- William Zitzmann
Ellicott City, MD
If I had filled this out based on just the technician visit by Jay, it would’ve been 5 stars across the board. However, I just received news from Precision Door that, instead of the promised “mid-week this week” installation, I’m now waiting till 6 May for installation. No good reason given for the delay. Precision Door shouldn’t make promises it can’t keep. This isn’t in Jay as I’m confident he wouldn’t promise something he didn’t hear from HQ.
- John Linderman
Nick was very professional and knowledgeable. Great service!
- Robert Marsili
Christopher was very thorough in explaining the problem with the door and how he went about correcting it.
- Jeff
Ellicott City, MD
Nick arrived on time was courteous and explained to me the problem and what he would do to fix it.
- Anna Whiteman
I was very pleased with Chris he explained the procedure very well and he was very professional.
- Thomas Stavinoha
Owings Mills, MD
I scheduled an appointment online and got a next day service. Elijah came early, explained everything, and had everything working in about an hour. Thanks, Precision!
- Tony Pernasilice
Brent Evans (technician) was very helpful and new exactly how to fix the issue...
- Michael Anspach
Product:
Columbia, MD
Jay C. Has come out twice to make repairs. Besides being extremely personable, polite and knowledgeable, he went above and beyond in making the repairs. Our satisfaction was his prime concern. If we ever need you again, we will definitely ask for him. Thank you.
- Faith & Michael Amaral
Great experience today with Nick. He was kind, professional, and knowledgeable. Great job Nick. You represented your company well. Thanks.
- Lula Sessoms
Product:
Odenton, MD
Prompt, efficient and professional.
- Mike Vespa
Manchester, MD
Tito Cruz was exceptional He was knowledgeable, kind, fast working and a joy to have him fix both of our garage doors I would recommend him to any one They are perfect now thanks to Tito
- Linda and Stan Hamilton
Randallstown, MD
Bobby was very knowledgeable and was able to answer all my questions. I am very pleased with the quality of the work he performed and going over with me step by step.
- KEITH GARNER
Amazing. Next day service, on a Sunday no less. And, at no extra charge. The tech was terrific. Pleasant, efficient and interested in our satisfaction. My next call will be to Precision.
- Carl Jacobs