Read what people are saying
about Precision Garage Door in:
Severn | Glen Burnie Area, MD
Precision Garage Door of Baltimorehas received 109 reviews, averaging 4.72 Stars:
Linthicum Heights, MD
Odenton, MD
I called them based on a recommendation from Genie brand garage doors because my opener lights went out. When they arrived, they said they couldn't fix the lights and offered to replace the motor for $899. When I declined, they offered to service the door for $250. I explained that I didn't call for that reason, but they kept pushing, asking how much I could spend, and offering to break the cost into payments. They even mentioned lowering the price if they called their manager, but they wanted to know how much I was willing to spend. Prior to them leaving, I searched for my replacement motor, which was $199, and a brand new unit for $300; when I advised of the cost, he said that I had to include labor. I said $700 for labor!? When I declined and said I would call back if I wanted the service, they unexpectedly handed me a $60 bill for the visit. This behavior was only from the main technician, Chris, who seemed focused on getting as much money from me as possible. I would not recommend their service again.
- Eric Mcclain
Pasadena, MD
Craig and his team did a great job fixing our 12’ garage door that had a cable issue. He even went above and beyond by installing a new controller board in our broken door opener motor that I had ordered sometime ago. Five stars.
- Mike B.
Pasadena, MD
I have used Precision Garage services for my other home and I am happy with the work that was done.
- Susanne Brown
Product:
Glen Burnie, MD
Wonderful service. The tech showed up as scheduled and called when on his way with an estimated arrival time. The tech was very friendly and professional. Will definitely call again when needed.
- Erna Fedarcyk
Brooklyn, MD
Tito was the service technician and adjusted, repaired my door assembly . He also let me take him next door to my neighbors house whom purchased a new door system for his garage.
- Mark Hranicka
Odenton, MD
I had a horrible experience with precision, when Tech came to replace my garage door, he brought the wrong doors. When we told him that the door was not what we ordered. He started screaming while finger pointing at us said that we were wrong. After he called his office he realized he did brought the wrong door, but he took our old door out already, he had to put wrong one until he comes back. That was Aug 30th, then 3 weeks later on Sept 30th, he came back to installed supposed to be right door, but again, he brought the wrong door. also, his job performance was unbelievable horrible, many screws wasn't secured, every time we open the door whole frame was shakes, door was not straight, didn't even install safety guard, frame has so much gaps, garage door was kept scrubbing my wood frame (yes it damaged my garage frame)...etc... I do have all the pictures to prove it. Finally, someone else came back on Dec 6th (almost 3 month later) fixed everything the way supposed to be. Means while we couldn't uses the garage door. Infect, I was so scare of the Tect who came out first couple times.
- Kyong Kim
Product:
Severn, MD
Once we got past a difference on the appointment time. all went smoothly. Your tech. was very helpful, did his work and was on his way. I will use your firm again.
- Doug D.
Severn, MD
Barry did an outstanding job installing my door opener in the past, so I decided to call Precision to repair my door springs. As usual Barry was on time and did an outstanding job. I hope all your employees in your organization are of Barry's caliber. Barry is very knowledgeable and a professional.
- Reginald Madden
Pasadena, MD
I’m not happy at all. While the initial scheduling was perfectly fine and the confirmation provided a name and face of the repairman who would be coming, unfortunately they sent someone else who claimed to have fixed the door but did not. The garage door is still broke and now when it goes down it make a loud sound and the door shifts when trying to close. The garage door is still broken. The original repair was for the safely feature on the door. “If something is in the way the door automatically goes back up”. Even though there is nothing in the way the door would get to a certain point and go back up. The garage door opener light would flash just as it would if something where there. They replaced both springs to the tune of $722.00 and the door still doesn’t work. I called to schedule another repair and they gave me the name of who would be there and once again they changed repair and sent the same person who wasn’t able to fix it the first time.
- Shawn Bordine
Severn, MD
The repairman contacted me about arriving earlier than scheduled so the job was completed faster than I anticipated. The analysis of the problem resulted in installation of upgraded equipment to insure that the problem would not happen again.
- Don Niederkruger
Odenton, MD
Francisco was my technician and he was very professional and knowledgeable. He made the necessary repair quickly and also lubricated all the hinges and rollers. The garage door is much quieter now.
- T Junta
Severn, MD
The men were very good & professional. They took no time to fix my door & instruct us as to the maintenance for the door. Would recommend them to others
- Mike Brewer
Product:
Severn, MD
Precision did a fantastic job!!! Derrick arrived as scheduled, did a great job, and took the time to educate my wife and I to be able to maintain and extend the life of my garage door hardware. It will be an easy decision should I need their services again.
- David Vandyke
Pasadena, MD
Both of our coil springs were broken, so we called Precision. Sherman was our technician. He had a very friendly personality, was knowledgeable, fast and efficient, and gave us a top quality job. We would definitely use Precision again!
- Woody Hood
Product:
Severn, MD
In April of 2018, I had a new garage door installed by Precision and they did a wonderful job!! Very happy!! In March of 2019 my wife backed into the door and damaged it. The tracks were not damaged but the door was done. I called Precision and they came out, gave me an estimate and a time frame and got the repair done. I would give this work 5 stars, but a week or two after the repair, I realized that the installer did not reattach my inside lock for the door. It isn't a big deal and I was able to do it myself. Just the same, it would have been nice if the job was 100% completed when the bill was paid. I would certainly recommend Precision.
- Barry Spaar
Odenton, MD
Excellent, excellent service. On-time and very thorough service, instructions and recommendations.
- JW
Glen Burnie, MD
The technicians were incredibly helpful, and knowledgeable. They did an amazing job, and I would highly recommend this service to anyone who is looking for this type of service.
- Lawrence Zarnowski
Product:
Brooklyn, MD
Service was great. Showed up as expected friendly, Replace old Gardge opener & explained & answered any questions. Thank you again
- Yvonne Speesler
Product:
Odenton, MD
The service people were prompt and very courteous. I would definitely use their service again.
- Cathy Stickland
Product:
Severn, MD
Having a military discount is important, especially for our veterans. Barry was extremely knowledgeable and confident. He also shared pointers on how to maintain the garage door springs.
- D. Stanley
Product:
Severn, MD
I chose Precision because I reviewed the products and the convenience of schedulingMr Abraham was very knowledgeable and explained everything in detail. The work was done very quickly as well
- Martin Mclaughlin
Product:
Odenton, MD
Received an estimate for 2 new garage doors and 1 opener. Price to include labor is reasonable. The doors are insulated and the opener is belt drive making it quieter. We added windows to the doors, too. Overall pleased with the estimate. Will update if we decide to go with PGD. Waiting on another company for their estimate.
- Ann Kumia
Odenton, MD
I saw the reviews online and decided to make a call for help and I am so glad I did. The technician who came out was Keith. He knows his job, is polite and very professional. Keith even gave me advice on what needs to be done to the door to avoid future similar issues. I am happy customer. Thank you Keith!!
- Maggie Odhiambo
Severn, MD
Outstanding Service
- Jeff Johnson
Product:
Odenton, MD
Barry C. did a wonderful job in fixing the tracks on our door. He was courteous, prompt and provided a clear, easy to understand explanation of the problem and how he will fix it. The cost of service is reasonable and I was very happy to receive a next day appointment. I heartily recommend Precision.
- David Newman
Severn, MD
I had used this company previously and their online reviews. The tech called to let me know when he would arrive and was prompt. He quickly assessed the problem, explained what was needed and how long it wold be for the complete job. The work was completed on time and the tech was very professional.
- Donna Sellers
Product:
Glen Burnie, MD
Precision Door was quick and responsive. When the tech wasn't able to work on the type of commercial gate we had, he directed me to some local companies they recommend using for the job. Matthew was professional and thorough.
- Jessica Quick
Glen Burnie, MD
Keith was here right on time. Completed the job quickly and was very friendly.
- John Bookout
Product:
Severn, MD
This is the second time that I have used the services of Precision Door. It has been a positive experience on both occasions. Technician Barry was very professional and explained the entire process from beginning to end. The work he performed on both our garage door and door opener was completed in a very timely fashion. I'm two for two using Precision Door.
- Marvin Denson
Product:
Easy to set up an appointment online. Quick response with narrower arrival time. Bobby was professional and courteous. He called before arriving, and our garage door is working!
- Emma Staup