Read what people are saying
about Precision Garage Door in:
Columbia Area, MD
Precision Garage Door of Baltimorehas received 357 reviews, averaging 4.81 Stars:
Ellicott City, MD
Hanover, MD
My garage door wasn’t opening or closing, so I found Precision through a quick online search and scheduled an appointment for the next day. I received a text when Jay was on his way, and he arrived within about 10 minutes. He quickly assessed the issue, clearly explained the problem, and completed the repair in about an hour. Before leaving, Jay took the time to answer all my questions. Overall, great service—efficient, professional, and helpful!
- Tamara Robinson
Glenwood, MD
Looking for s detailed service invoice after three requests.
- Mary Maloney
Ellicott City, MD
YOUR TECHNICIAN WAS ON TIME. HE SURVEYED THE PROBLEM. CHRIS SHOWED IN DETAIL WHAT THE PROBLEM WAS AND WHAT IT WOULD TAKE TO FIX IT. I WAS TOLD WHAT THE COST WOULD BE. AFTER TALKIING WITH MY WIFE WE AGREED HAVE DOOR FIXED. CHRIS PROCEEEDED TO REPAIR THE DOOR IN A TIMELY MANNER. THROUGHOUT THE ENTIRE PROCESS YOUR TEC WAS COURTEOS AND PROFESSIONAL.
- dennis whittaker
Ellicott City, MD
Jay did a great job explaining and performing the work needed to repair my garage door springs. Would recommend !
- Mike
Ellicott City, MD
Was able to have someone come out the same day and repair the garage door. Thank you Elijah for doing a great job!
- Marge
Ellicott City, MD
We are very pleased with the work that was performed by the Precision Garage Door technician, (Gerald). The technician was very courteous and professional. He described the cause of the problem we faced with our garage door. He also presented the options to resolve the issue. Gerald did a terrific job in resolving the issue! We are very happy that our garage door works great now! Thank you, Precision Garage Door!
- Tencia Peterson
Product:
Columbia, MD
I contacted Precision Door Service to repair my garage door opening system. Within a couple of hours, Mr. Jamal Crosby showed up at the door. He carefully evaluated the door and provided several options for repair. He repaired my door quickly and also showed me the defective parts that require my attention for future repair. Jamal is easy to talk to. I highly recommend this company and Mr. Crosby.
- Yasmine Wang
Ellicott City, MD
Came home from Thanksgiving to a busted garage door, cables all tangled up, stuck closed, nothing you could do about it. Was a bummer way to cap off a great holiday. Called Precision Garage Door, and they had a tech out right away. Jamal Crosby was great, diagnosed the problem quickly, found the most cost effective way to fix it, and took care of the issue in a timely manner. Did great QA, tested everything multiple times, and even looked at my other door to make sure it wasn't going to break the same way. Overall 5 start experience, would call again if something broke.
- Matt Watchinski
Ellicott City, MD
Quick response, Gave me three options to choose from. Technician was personable and honest. Great Job will use again
- Jonathan Robinson
Elkridge, MD
I saw the Precision advertisement in the value pak and I was impressed that they don't charge service charge for estimate, even if on weekends or nights. I called and the phone was answered by a live person who quickly scheduled an appt. for me on Sunday morning. Bobby called before he arrived and was quite professional and friendly. He assessed problem and carefully explained short and long-term options for us to consider. He was patient with my many questions and used his knowledge to thoroughly explain the proposed repairs. If we have any problems in the future, we'll definitely call Precision back!!
- Juanita Wilson
Columbia, MD
Mr. Jamal was extremely nice and explained what he was going to do and what needed to be done to my garage door. Was extremely neat and cleaned up showed me all the broken parts that were replaced. Was wonderful pleasure to meet and have repair the door.
- Robert Lecompte
Clarksville, MD
Jamal - good guy, very professional & polite - skilled, timely, efficient - wish all trade pros were as good as Jamal!
- Walter Hrab
Fulton, MD
Tyler and Jared were great! They even offered to bring me coffee/breakfast while en route! That’s mighty cool! They were polite, professional, friendly, and informative. I was given three choices regarding the solutions they could provide and the one that I chose was a perfect fit. I’ll recommend these guys and this company until the cows come home! Very happy in our selection of Precision Garage door. It was a fine choice…
- Thomas Moody
Ellicott City, MD
My compliments to your technician Elijah Bowman on his expertise and professionalism in his job performance. Every detail was thoroughly explained providing various options. The workmanship was excellent and executed in a timely manner. My 50 year old garage door thinks it's brand new,
- John O'Mara
Ellicott City, MD
Locally owned Many reviews. Loan period of service ia area
- James O'Connor
Marriottsville, MD
Austin and Chad arrived during the scheduled time. They diagnosed the problem, explained thoroughly what they would do, provided an estimate and got to work. They finished the job quickly. Austin and Chad were professional, courteous, focused and friendly. Our garage door is now back in perfect worked order. Thank you.
- Paul Vespa
Hanover, MD
My main reason for calling this company was to replace/repair my exterior keypad for my garage door opener, which the technician was not able to do due to the age of the garage door opener model especially the motor. I am not reducing my rating because of this since it was outside of the options available to the technician. My secondary reason was to check and do maintenance on the springs, which the technician did quickly. The technician wrote up estimates for replacing the opener motor and reviewed them with me. I will be receiving them via email soon. The technician was very courteous, professional, and helpful. He also arrived within the pre-scheduled appointment time.
- Sharon Nelson
Columbia, MD
Jamal arrived on time and did a thorough inspection of our garage door setup. Having bought the house a few years ago, We had several different ages on our door, track and motor. Jamal did a top to bottom adjustment, cleaned and greased the moving parts, provided new remotes for three cars and made sure everything worked perfectly. Great service.
- Greg Ault
Ellicott City, MD
The installer was very professional. Very pleasant to talk to. Did an excellent job. Clean up the site after work was completed.
- William Filbert
Elkridge, MD
Good work
- Ba Nguyen
Fulton, MD
The technician, Jamal Crosby was very professional and polite. He diagnosed the problem and replaced the garage door opener wall station. He also fixed two of my remote door openers that needed to be reset. I recommend their service.
- Ali Haghani
Columbia, MD
I really felt Tavon Is a real professional, and I am very pleased at the new motor and springs that they installed. The equipment and fully stock truck or clean and I am very satisfied.
- Ray Wethington
Product:
Technicians: Tavon F
Ellicott City, MD
Our 35-YO garage door needed spring replacements. My husband was able to call, on Sunday (!), to arrange an appointment for Monday morning. Jay came on time, took a look at the door and made several suggestions of possible additional repairs/replacements due to the age of the door and its components. Since we've only had the springs replaced since the door was initially installed, I took Jay up on the most logical suggestion for this visit. BTW--Jay did not pressure me to make any decision or commitment. I appreciated the way he explained things to me. "If I talked to my mom, I would say..." Kudos to Jay for a job well done!
- Roberta Bjorklund
Elkridge, MD
Rude. Not helpful or professional
- Darlyne
Ellicott City, MD
The Technician Mr. Flowers arrived on time, was very knowledgeable, listened to my concerns and performed quality work. Thanks for your service!
- Andre Devon
Woodbine, MD
I happened to luck into finding Precision Garage Door Service and boy it was GREAT luck. The service technician, Tito, was knowledgeable, courteous and professional. He performed the 25 point inspection on both garage doors and fixed the issues with the door I hit with my car. Both doors are running better than when installed! Thank you Tito!
- Shannon O'Neill
Ellicott City, MD
Recommended by a neighbor. Came out within 2 hours. Jay was extremely polite, informative and professional. Quick repair and great recommendations
- Sara Martin
Marriottsville, MD
5 Star service from Mr. Bowman to replace a backup battery. Thank you Precision for your quick response.
- Bernadette Burrell
Marriottsville, MD
Tito did a fantastic job!
- Joseph Smith
I called on Saturday after Christmas because the cable in 1 of the garage doors had snapped and Precision sent a tech out the next Moroni g. On Sunday morning, Jay arrived promptly at 8 am, inspected both doors, provided me with an estimate to repair them and was able to complete all the work that morning! Great customer service by Precision Doors and Jay was incredibly professional and did the work quickly and well. I am Most grateful!
- Pamela Johnson