Read what people are saying
about Precision Garage Door in:
Baltimore Area, MD
Precision Garage Door of Baltimorehas received 330 reviews, averaging 4.79 Stars:
Rosedale, MD
Catonsville, MD
I highly recommend Precision, especially for us elderly people because they tell you the truth. There is no bait and switch. Mr. Craig was an excellent technician. He said "you don't need this, but you do need that." Or "this will take 15 minutes or 1-1/2" and that's what it took. More important they are nice and respectful. That very important to me. My last LiftMaster was 19 years old and still running great, but I wanted an update and backup battery install because electricity goes out a lot around here. Grade = A+.
- Edward Singleton
Catonsville, MD
My First time using Precision Door , I would Gove Service Tech Keith D 6 Stars if there was 6 , I had some issues happen after I had Sch my appointment to come and inspect and Lube , So I did call give them a heads up , that this is not only inspection but repair .So new Springs on 2 doors New Rollers on 4 Doors and new Cables on 2 doors Very Neat Job , and the Doors are working great Now , So Big Thanks to Keith .
- Greg Bosley
Product:
Middle River, MD
Awesome & reliable job.Chris C.explained everything from the initial estimate & all those advantage of replacing 1 spring to double spring for a wide garage.I do highly recommend to all my neighbors.
- Chris Aquino
Baltimore, MD
Precision's technician installed a new garage door opener system and also installed safety chains to protect from a break in the springs. The technician explained everything that he was going to do and explained clearly why he was doing a specific thing. I was impressed with his honesty and with the fact that he didn't try to make me buy more than I needed. I was also pleased with his expertise. He managed not to harm the alarm system wires that had been installed long ago in the garage door. (I was very relieved about this.) The price was fair and the work was great. I highly recommend Precision.
- Sue Chapelle
Sparrows Point, MD
I scheduled a new garage door and opener installation for my elderly mother. Precision has provided exceptional service for us and I have often recommended them to others. Mom’s install took place on 06/03/21. The Installer used another door. This was alright because it was temporary and she was told the correct door would take a “couple weeks”. Additionally, the frame around the door is pieced together and looks bad. The job was paid in full. Soon it will be 2 months and Precision has not come back. They answer my calls and say they will call back but aren’t calling back. . I asked for an email address for one of their Administrators which they have yet to provide (9 days ago). We realize things are messed up as a result of COVID. We understand this is not an emergency. However, a target date and a call back would suffice. I am disappointed in Precision and their poor Customer Service.
- Doris meyer Mila going
Product:
Baltimore, MD
Excellent, friendly service. Chris was Great!
- Rhonda Lipkin
Catonsville, MD
Garage door was noisy and tech did a great job replacing the moving parts. Its very quiet now and we got a new garage door opener also. Company addressed some questions that I had in a prompt and courteous manner.
- John Maggio
Baltimore, MD
Charles is an excellent representative for your company. We have two garage doors and have lived in the house for almost 20 years . One had broken and needed the cables, springs and every other part. He inspected both doors, gave me the price to repair the one and update the second. He explained what needed to be done and took care of the repair in an efficient manor. We're very pleased with his work.
- Melinda Rose
Gwynn Oak, MD
Very professional,service technician did a great job ,highly recommended your company to anyone who has a garage door problems Joseph andAnnette Puryear Bright saw your ad on Television???????? checked you out on Craigslist.
- Annette Puryear
Product:
Essex, MD
Cris the serviceman was very professional and completed the work efficiently. Would recommend!
- Jody Krul
Product:
Baltimore, MD
Preston was super professional, and not only made my garage door very safe for my family, but also got it running more smoothly than it ever has in short order. Awesome job, definitely recommended! Thanks!!
- Sarah Michaels
Catonsville, MD
Dakota was excellent ! Polite , knowledgeable . Friendly . Showed me what the problem was so I can try to troubleshoot next time .
- Jeannine Saunders
Dundalk, MD
Justin was my technician. He arrived on time. Very courteous. Walked me thru the different offers they had. Never tried to push me in any 1 direction. He gave great suggestions. I chosse the offer I wanted and in about 45 minutes he was done. The fact that they carried the parts on the truck is a great time.saving feature so the customer is not without the garage door waiting for parts.
- Tom Gephardt
Product:
Baltimore, MD
I was quite please with the service I received. The tech was very polite and explain the repair and cost before hand and afterward he allowed me to test door to see if I was satisfied.
- William Curtis
Gwynn Oak, MD
Your Technician Justin C. did a great job! He was expedient and knowledgeable in the repair of my garage door sensors. He knew exactly what to do and it didn't take a long time. Thank you Justin!
- Laverne Johnson
Baltimore, MD
I discovered Precision through a Google search. The service I phoned and inquired about was performed today. The technician was on time, very professional and polite. After he performed a survey of my garage door and the electronic lift mechanism, I settled on having him replace the master electronic lift master control box, the connected wall opener and the two small individual remote hand openers. The technician did an excellent job doing that contracted work in a timely manner. He started and completed the job today. And the price was affordable...!!!
- Katrina Riddick
Baltimore, MD
Fine prompt work in replacing the dead motor on the door. Very polite and tidy worker.
- Nancy Struever
Product:
Rosedale, MD
Very good job.very professional Brian did a excellent job and cleaned up. Highly recommend them.
- Albert Jarrell
Catonsville, MD
Anthony explained what my problem was and what the probable correction was needed. he worked quietly and efficiently. job was completed well within his estimation time.
- Reginald Cornish
Product:
Middle River, MD
very happy with service
- Mark Defazio
Product:
Catonsville, MD
The service was timely and well done! The technician (Keith) was pleasant, competent, and clear with explanations. Great job!!! service was timely and done well. Technician (Keith) was efficient, pleasant, and. clearly, knew what he was doing. Great service!!
- Patrick Little
Sparrows Point, MD
My garage doors were in need of repair. I contacted Precision and they were here in two days. Justin evaluated the problem and presented me with the work that needed to be done on my doors. He replaced the springs, rollers and the pulley wheels. He is a very polite and engaging young man. Justin finished the job in under two hours. My doors were back as good as new. Thank you Justin and Precision! Chuck
- Chuck Klimek
Catonsville, MD
We had our door repaired by Precision. The technician was knowledgeable and promptly addressed our concerns. We received same day service! I would recommend this company.
- B.Fields
Baltimore, MD
Needed new motors and keypad. Chris came as scheduled was very pleasant and professional and completed the job the same day. Very satisfied thx!
- Chandi Banerjee
Product:
Catonsville, MD
Anthony, the tech, was on time. He was friendly, professional and efficient. He explained our options and did excellent work. I’d recommend him and your company to anyone.
- David Sattler
Product:
Gwynn Oak, MD
Justin Crosby was delightful, prompt, courteous and knowledgeable and my dog loved him. I ordered the part he recommended. I saw your TV advertisement last week and called this morning for a serviceman.
- Philip Smith
Product:
Baltimore, MD
Cost was more than I expected, but the technician did an excellent job. He was efficient, respectful and knowledgeable. I had been given information that the job required more work but technician was able to complete repair without the "so-called" unnecessary, additional work. I am more than satisfied. I give my repair five stars.
- Ann Jennings
Thank you for this stellar review of Precision Door Service and your technician Justin. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.
Baltimore, MD
Great experience for me. My garage door hardware broke on a Wednesday night. I called Thursday morning and they offered to come that day but I asked them to come out Friday morning instead since I wasn't in an immediate hurry. No problem on their part accommodating my schedule. I was given a window when they would arrive and they called me during the window and stated they'd be there in 20-25 minutes and, sure enough, there they were 20-25 minutes when they said they'd be. Keith was awesome too. He took a look at the problem - old springs, cables, hardware - and gave me several options on what we could do. After we made a decision, he got to work and was done shortly afterwards. Kept me informed every step of the way. He was quick and knowledgeable and had a very upbeat personality. I would definitely recommend using both Precision as a company and Keith as your technician!
- Aaron
Thank you for this stellar review of Precision Door Service and your technician Keith. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.
Dundalk, MD
I would give the service tech a 5 star. Reason, he was very prompt and the quality was excellent. Thanks, CC
- Cloyd Chaffin
Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Knew what the problem was right away
- Ane Sarante