Read what people are saying
about Precision Garage Door in:
Baltimore Area, MD
Precision Garage Door of Baltimorehas received 313 reviews, averaging 4.78 Stars:
Baltimore, MD
Product:
Rosedale, MD
Very good job.very professional Brian did a excellent job and cleaned up. Highly recommend them.
- Albert Jarrell
Catonsville, MD
Anthony explained what my problem was and what the probable correction was needed. he worked quietly and efficiently. job was completed well within his estimation time.
- Reginald Cornish
Product:
Middle River, MD
very happy with service
- Mark Defazio
Product:
Catonsville, MD
The service was timely and well done! The technician (Keith) was pleasant, competent, and clear with explanations. Great job!!! service was timely and done well. Technician (Keith) was efficient, pleasant, and. clearly, knew what he was doing. Great service!!
- Patrick Little
Sparrows Point, MD
My garage doors were in need of repair. I contacted Precision and they were here in two days. Justin evaluated the problem and presented me with the work that needed to be done on my doors. He replaced the springs, rollers and the pulley wheels. He is a very polite and engaging young man. Justin finished the job in under two hours. My doors were back as good as new. Thank you Justin and Precision! Chuck
- Chuck Klimek
Catonsville, MD
We had our door repaired by Precision. The technician was knowledgeable and promptly addressed our concerns. We received same day service! I would recommend this company.
- B.Fields
Baltimore, MD
Needed new motors and keypad. Chris came as scheduled was very pleasant and professional and completed the job the same day. Very satisfied thx!
- Chandi Banerjee
Product:
Catonsville, MD
Anthony, the tech, was on time. He was friendly, professional and efficient. He explained our options and did excellent work. I’d recommend him and your company to anyone.
- David Sattler
Product:
Gwynn Oak, MD
Justin Crosby was delightful, prompt, courteous and knowledgeable and my dog loved him. I ordered the part he recommended. I saw your TV advertisement last week and called this morning for a serviceman.
- Philip Smith
Product:
Baltimore, MD
Cost was more than I expected, but the technician did an excellent job. He was efficient, respectful and knowledgeable. I had been given information that the job required more work but technician was able to complete repair without the "so-called" unnecessary, additional work. I am more than satisfied. I give my repair five stars.
- Ann Jennings
Thank you for this stellar review of Precision Door Service and your technician Justin. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.
Baltimore, MD
Great experience for me. My garage door hardware broke on a Wednesday night. I called Thursday morning and they offered to come that day but I asked them to come out Friday morning instead since I wasn't in an immediate hurry. No problem on their part accommodating my schedule. I was given a window when they would arrive and they called me during the window and stated they'd be there in 20-25 minutes and, sure enough, there they were 20-25 minutes when they said they'd be. Keith was awesome too. He took a look at the problem - old springs, cables, hardware - and gave me several options on what we could do. After we made a decision, he got to work and was done shortly afterwards. Kept me informed every step of the way. He was quick and knowledgeable and had a very upbeat personality. I would definitely recommend using both Precision as a company and Keith as your technician!
- Aaron
Thank you for this stellar review of Precision Door Service and your technician Keith. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.
Dundalk, MD
I would give the service tech a 5 star. Reason, he was very prompt and the quality was excellent. Thanks, CC
- Cloyd Chaffin
Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Essex, MD
Precision out of Halethorpe MD. was very responsive and did great work! I reached out because the motor was stopping mid cycle going both up and down, and consistently getting worse. I researched them and booked an appointment for the next Thursday. Precision confirmed by call and email to set up date and time. Dakota showed up on time and was very informative, cheerful, and very helpful. He took his time inspecting the setup, the door, the balance and weight distribution, wiring and in the end offered multiple options and explained the tradeoffs between them. Lastly, he gave me a very clear set of quotes for replacing the motor, we went ahead and got it done that day. He was fast and efficient with the removal of the faulty motor and installing the new one. He also left us an estimate for the other door (since they were installed the same time years ago) and said that way when we are ready, they will already have what they need to just come and get it done. Thanks for a great customer experience Dakota and team!
- Tina Reid
Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Sparrows Point, MD
PRESTON TINDALL, very friendly person, door was fixed much to my satisfaction. I would recommend precision if you want it fixed right the first time.
- David Franz
Thanks so much for the great review for Precision Door Service and Preston. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Middle River, MD
Our experience with Keith was very knowledgeable and pleasant. He showed me the problem and explained how it happened. He also explained the different options for repairing my issue. We will most definitely use Precision Door Service again. Keith thumbs up Sir. This is my second experience with Precision Door Service and its always a truthfully and pleasant experience!!
- Sigmond Davis
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Baltimore, MD
We are very satisfied with the service. Dakota came to our complex and examined 8 garage doors and 7 openers. He repaired one garage door, provided a remote for another one, reprogrammed an opener and replaced the lifting mechanism in a third door that was dangerously defective. He determined that 2 of the openers were too old and could not b repaired. Very intelligent and competent young man. Thanks!
- Catherine Dorsey
Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Product:
Middle River, MD
Justin came and seemed to be in over his head, though a very nice young man. Your company representative is due at our house 12/18/20 at 1 pm to discuss the concerns we have.
- Cindy Adkins
Cindy, our sincere apologies that your appointment did not meet your expectations.....we're hoping that our 2nd visit corrected the issue and that the outcome was to your complete satisfaction. Please feel free to reach out if you have any further questions or unresolved issues. Thanks so much for your patience and candor in this situation.
Product:
Middle River, MD
I just wanted to say that Dakota was great-very professional and great customer service. Very happy with the service and I'd highly recommend Precision to anyone.
- Jeremy Charlier
Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Dundalk, MD
I called Precision on Saturday and spoke to a very friendly receptionist who gave me an appointment for Sunday morning. I had the pleasure of meeting your technician Dakota, who was extremely professional and informative to what needed to be done. He arrived on time and assessed the problem walking me thru the process. He completed the spring and cable repair within the hour..I was completely satisfied and would highly recommend Precision . Will definitely use them again if needed..
- Dot Suit
Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Product:
Dundalk, MD
We needed a quick on the spot repair to continue a Real Estate transaction and Dakota/Precision Door made it happen for us! Thanks for the quick, professional, quality work. I will definitely keep you on speed dial!
- Stacy Patterson
Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Product:
Baltimore, MD
Looking on your website it gave me confidence to book an appointment because you can see the employees that work for the company. It gave their experiences as well as other reviews which set well with me. I felt like I knew Mike before I actually met him in person. Mike wanted to come earlier than the appointment scheduled so he gave me a call and was happy to have him come. I didn’t have to sit around waiting which was great because I had the rest of the day to myself. Mike was professional and explained everything that needed to be done. It was fixed in 20 min. I will always use Precision Door if I have any other issues with my garage door.
- Delores Speed
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Halethorpe, MD
Dakota and another rep came over 11/6/20; both men were very courteous and professional. I requested a new lock and bar mechanism for manual opening of a lightly used garage door. I pointed out a need for roller track adjustment and Dakota noticed a cable out of alignment. My assumption was this initial visit was for scoping the job for parts requirements and future work assessment. The guys did about 20 minutes of adjustment work and invoiced me for $150.00. I gather they were following company policy / procedure. The work they did this evening could have waited for the main tasks to follow, once ordered parts arrive. In defense of your crew, I did not communicate my expectations; but I am a little disappointed that I’ll end up paying for two repair visits, when one would suffice. I also realize that you rightly have a minimal labor charge once a work crew arrives. However, most contractors scope and estimate work free of charge; that is what I thought this initial visit was for. I’ll shrug this off as poor communication on my part. I used to be the maintenance Supt. at Erachem in Curtis Bay (retired now). I had your outfit in the plant on numerous occasions back in the day. I recall you as a company that responded to emergencies and provided good service. Respectfully, Brian McDonnell
- Brian McDonnell
Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Middle River, MD
We had a garage door repaired. The motor was still working. The cables and springs needed replacement. It was easy to get an appointment. technician was late but apologized and he did call to update on his arrival time. Technician seemed knowledgeable very courteous. Did what was necessary to make sure the door worked properly. Don't have anything to compare to . We were given 3 choices of estimates and warranties, Chose the cheapest. Don"t have anything to compare with. Just thought it was a little pricey.
- Ronald Spielman
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Dundalk, MD
Our great experience started with setting up the appointment which we got the next day! Our repairman, Keith C. called to ask if he could come earlier. He was very respectful and knowledgeable. He assessed the situation and rectified it in a timely manner. He replaced the garage door sweep. We were very impressed that he had the part with him which eliminated the need for a second trip. He worked until the job met his high standards. We are very happy with our experience from start to finish.
- Mary Ziegler
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Baltimore, MD
I was impressed with your website, service reps, and the technician, Dakota. He walked my husband through the options for a repair or a replacement of our motor with the belt drive. Every aspect of the job was well done and Dakota always provided time for our questions!
- Joel Perrell
Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Sparrows Point, MD
Our door is around 10 years and the hinge broke in the middle panel of the door. And the top 2 rollers whould jump off track [ ONE AT A TIME WHEN YOU OPENED THE DOOR IT COULD BE EITHER SIDE WOULD JUMP OFF]
- Stacey Szczypinski
hanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Catonsville, MD
It was a minor fix. Tech could have said anything was wrong and charged outrageous amount. HE DIDN'T!!! I appreciate honesty. Will be recommending this company, to anyone who will listen.. THANKS
- Eugene Miller
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Catonsville, MD
Came a little early even! Lane, the technician, was very professional and nice. He explained everything and showed all options. He did his job in no time and we were very happy with the end result. He represents your company well!
- Kirk Alexander
Thanks so much for the great review for Precision Door Service and Layne. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Product:
Baltimore, MD
Have used this company before and have always been satisfied, with the materials, the service people, and the price.
- Cynthia North
Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Fine prompt work in replacing the dead motor on the door. Very polite and tidy worker.
- Nancy Struever