Read what people are saying
about Precision Garage Door in:
Baltimore Area, MD
Precision Garage Door of Baltimorehas received 353 reviews, averaging 4.79 Stars:
Baltimore, MD
Service Provided:
Product:
Technicians: Bobby
Middle River, MD
Paid more than I wanted but service was good and technician was readily available so took care of repairs same day as service call. Bobby (repair tech) was professional and provided multiple options with recommendations for me to choose from.
- Sanh Nguyen
Catonsville, MD
The young man sent to the house was not only knowledgeable, but a pleasure to meet and work with(I watched, he worked). When the job was completed, and tested, there was nothing more to say! Great job! I fully endorse PRECISION as the people to call for all work you may need from them. THANKS to all.
- Jerry Harlowe
Gwynn Oak, MD
The technician was very professional. He explained everything to me so I could understand. If I had a question he did not know the answer he called the company to get answers. He showed me the damage to the garage and let me know that it needed replacement instead of repair and the reasons it could not be repaired.
- Cynthia Alexander-williams
Baltimore, MD
We've used Precision several times and are always happy with the great service and friendly employees. Chris B did a good job making the needed repair.
- Melinda Rose
Baltimore, MD
Jay was helpful and very friendly Thanks!
- Michael Kinstlinger
Baltimore, MD
I would highly recommend this company. I called needing help with my garage door and a tech, Jay, was sent out an hour later. Jay arrived and was friendly, courteous, and showed me what was wrong. He fixed the issue fairly quickly, charged me a fair amount but more importantly, he was just a nice, polite guy. Quite an asset to the company!
- Maureen Borelli
Rosedale, MD
very pricey ,will not recommend to anyone unless you have extra $$$
- Johney Bhulla
Sparrows Point, MD
The service technician was awesome. He was so personable. We are very pleased with the repair.
- Craig Debolt
Baltimore, MD
I did a Google search for garage door repair & found Precision. I noticed that the support rails on the door near the motor appeared to be broken. I was very pleased with my technician, Craig, who was very polite and professional. I didn't expect the cost of the repair & I forgot to request a discount through AAA or for being a senior citizen
- Ruta Bucinskas
Baltimore, MD
Technician Christopher I-Bernard was fantastic.very courteous and professional and assessed the problem in 15 minutes (bad sensors). He gave me reasonable options to correct the problem, and replaced the sensors within another 15 minutes. Highly recommend Precison and especially Christopher.
- David Beard-sackett
Middle River, MD
I selected your company based on the commercials and you lived up to them!
- Bob Collins
Product:
Baltimore, MD
Your tech was outstanding. He explained the problem and the remedies in concise and understandable terms. Offered alternative plans for resolving problems. Once decision was made and the device selected he went to work and completed task in a professional fashion. Once completed he took the time necessary to explain how everything worked and made sure I understood how they worked.
- Melvin Schriefer
Service Provided:
Product:
Technicians: Derrick E
Gwynn Oak, MD
Your Garage Door Technician was very polite, pleasant, professional, knowledgeable, explained every part of the door and what was wrong, gave great advice and suggestions, gave all payments plans. It was a pleasant experience, Thank You
- Howard Jenifer
Product:
Baltimore, MD
Came within hours and fixed my door right then and there. Mike was very professional and friendly. Would recommend their service.
- Lynn Moriarty
Gwynn Oak, MD
$1600 for new rollers, springs,wire conversion from Wayne Dalton springs. I was ripped off. Haven't found anybody who has paid as much as me. Lesson learned
- Charles Keyes
Baltimore, MD
Really satisfied with the speed and quality of service. The technician was friendly and able to explain what he was doing very well.
- Dennis Wickenden
Baltimore, MD
Technician Bobby was amazingly skilled, great at improvising and working with a 50-year old door installed in a 19th century garage (no right angles, lots of non-standard customized features from the original installation to adapt the tracks, cables, and springs to the space). The cables, pulleys, and hinges were worn out and presented special challenges in replacing. Bobby was very clear in talking to a customer who knows nothing about garage doors except that they should go up and down. Also was willing to work with my weird old door; I was afraid he would just say it should be replaced, but he valued the high quality of some of the older components and found ways to make them work like new. Super happy customer. (I would put five stars, but he just left a couple of hours ago and I haven't had time to see if the repairs work long term. He said Precision would honor calls for tweaks for several days even though the door was too old for him to give me a warranty. I like that kind of honesty.)
- John Mclucas
Baltimore, MD
Excellent work done in a timely manner. Would refer company to all.
- Hosea Newby
Product:
Essex, MD
Service couldn’t be better! Keith our technician was excellent, extremely friendly and polite and very knowledgeable, thank you for fixing my door and in the cold and doing such a great job
- Nancy Fischer
Product:
Sparrows Point, MD
Called your shop late yesterday morning. Was told tech would arrive between 3:30 & 7:30. Charles was at the house at around 4:15. He was finished installing a new opener assembly and on his way by 6:30. Great job Charles, I highly recommend your company.
- Alvin Vossler
Catonsville, MD
Keith was very professional and courteous. He discussed all options and made suggestions. It's rare nowadays to get such a hard working person. He's definitely an asset to your company.
- Patsy Jordan
Product:
Dundalk, MD
Excellent service and done the same day
- Melanie Nichols
Rosedale, MD
Knew what the problem was right away
- Ane Sarante
Catonsville, MD
I highly recommend Precision, especially for us elderly people because they tell you the truth. There is no bait and switch. Mr. Craig was an excellent technician. He said "you don't need this, but you do need that." Or "this will take 15 minutes or 1-1/2" and that's what it took. More important they are nice and respectful. That very important to me. My last LiftMaster was 19 years old and still running great, but I wanted an update and backup battery install because electricity goes out a lot around here. Grade = A+.
- Edward Singleton
Catonsville, MD
My First time using Precision Door , I would Gove Service Tech Keith D 6 Stars if there was 6 , I had some issues happen after I had Sch my appointment to come and inspect and Lube , So I did call give them a heads up , that this is not only inspection but repair .So new Springs on 2 doors New Rollers on 4 Doors and new Cables on 2 doors Very Neat Job , and the Doors are working great Now , So Big Thanks to Keith .
- Greg Bosley
Product:
Middle River, MD
Awesome & reliable job.Chris C.explained everything from the initial estimate & all those advantage of replacing 1 spring to double spring for a wide garage.I do highly recommend to all my neighbors.
- Chris Aquino
Baltimore, MD
Precision's technician installed a new garage door opener system and also installed safety chains to protect from a break in the springs. The technician explained everything that he was going to do and explained clearly why he was doing a specific thing. I was impressed with his honesty and with the fact that he didn't try to make me buy more than I needed. I was also pleased with his expertise. He managed not to harm the alarm system wires that had been installed long ago in the garage door. (I was very relieved about this.) The price was fair and the work was great. I highly recommend Precision.
- Sue Chapelle
Sparrows Point, MD
I scheduled a new garage door and opener installation for my elderly mother. Precision has provided exceptional service for us and I have often recommended them to others. Mom’s install took place on 06/03/21. The Installer used another door. This was alright because it was temporary and she was told the correct door would take a “couple weeks”. Additionally, the frame around the door is pieced together and looks bad. The job was paid in full. Soon it will be 2 months and Precision has not come back. They answer my calls and say they will call back but aren’t calling back. . I asked for an email address for one of their Administrators which they have yet to provide (9 days ago). We realize things are messed up as a result of COVID. We understand this is not an emergency. However, a target date and a call back would suffice. I am disappointed in Precision and their poor Customer Service.
- Doris meyer Mila going
Product:
Baltimore, MD
Excellent, friendly service. Chris was Great!
- Rhonda Lipkin
Bobby was the specialist who came to our house. I would give him six stars if it was possible. His recommendations and service truly went above and beyond. Our garage door system is very old and he replaced the motor and belt and serviced the entire system so it can last us a good while longer. He even left our garage in a much less messy state than it was when he arrived.
- Ellen Janssen