Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 2173 reviews, averaging 4.85 Stars:
We received EXCELLENT service from both Chris and Jamal. We were very fortunate to receive same-day service on our garage door. Both gentlemen were very patient as our grandchildren and loud dogs repeatedly interrupted explanations. Not once did either lose patience with us as they explained how to setup and operate the new garage door and keypad. I highly recommend Precision for your garage door repair needs.
- Erin Couture
Really appreciated the Same day service and Nick was great Went over the entire door operation and made sure everything was to our satisfaction Great job and thank you for same day service
- Greg Nahory
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Manchester, MD
I am truly impressed with the quality of work, timeliness of the repair, and professional demeanor of Tito Cruz. I was convinced to give Precision Garage Door a call after seeing the commercials. If I had a garage door problem, this would be the company to call. Ironically, the spring broke on the garage door this past Saturday evening. I called Sunday morning and actually had a live voice who answered the call. Wow. Scheduled for 1 - 5 the same day. Tito called and was at my house mid morning. Another wow. My husband spoke with Tito. He was absolutely fantastic. Very personable and professional. Made the repairs, which looked amazing, and the door is even quieter than before. I usually don't give very many highly praised reviews but this company and Tito deserve such high praises. I would absolutely recommend this company to anyone who is having trouble with their garage door and need help. Thank you very much for truly impressing my husband and I on such an outstanding experience from the initial phone call in making the appointment to my garage door back up and running again. Rating: 10++++
- Carolyn Doll
This was the third time over the years that I have used Precision Each and every time the technicians were friendly, professional. Their work is outstanding. I would highly recommend Precision Precision I
- Kathleen Lyons
Elkridge, MD
Tech was great came early finished within timeframe. He also went over all work performed.
- Linwood Brown
We had a 5 year old builder quality garage door / opener combination that has continued to get louder with more vibrations despite our best maintenance efforts. We called Precision to check out the problems. Tito arrived on time and immediately began troubleshooting the door. He gave us an estimate which we accepted and went right to work. Within a couple of hours he had installed new rollers, springs, and cables and a new belt driven opener. What an improvement. The only problem was a loose wire connection that Tito came back the next day to repair. We are very pleased with the timeliness and quality of the repair. PS - Make sure to ask Tito about any discounts.
- Tito
Westminster, MD
I needed to have my garage door repaired as it looked to me like there was a broken cable, a roller was off track and it wouldn't close. I chose Precision because I have seen your ads. Appt. was scheduled for a "window" and my tech, Tito Cruz, called early in the window. I like that Precision sends info about the tech! Tito diagnosed what was wrong with my old door and gave me several options to choose from in order to repair it. He explained everything that should be done. He was very knowledgeable and efficient. My door works and sounds better than it has in 30 years! I am very pleased that I decided to call Precision.
- Mary Jo Thomas
Sparrows Point, MD
The price was higher than i thought but the service guy was fantastic he knew his job explained everything and was done in no time at all
- Garry Pace
Baltimore, MD
Really appreciate Tyrone H. of Precision Garage. He was on time, professional, great energy, and know's what he's doing. THANK YOU!
- Murrn Managment
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Nick the technician was very pleasant and fixed the door very well. Only thing it is expensive.
- Kalathil Shashi
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Baltimore, MD
Had a maintenance tune up at my garage in Baltimore. The technician Bobby Shoar was awesome. He was informative and answered every question we had. I would request Bobby again for future work.
- Christine H
Manchester, MD
Tyler was on time, professional, diagnosed the problem and had it fixed within an hour. Highly recommend Precision Garage Door.
- Brianne Carr
Brent was wonderful and so helpful with answering my questions. I was happy to learn that he originally serviced our garage doors years ago and he recognized his own work. I just moved into the house about six weeks ago and one of my garage doors would not open. We called Brent on a Monday and he was here by Tuesday. He was able to install a new motor and assisted me with MyQ app. He upgraded my equipment so quickly and just like that my garage door was back up and running again with new state of the art equipment. Thank you Brent for your expertise, knowledge, and getting the job done right. I will be calling you soon to upgrade the second garage door and sending you some business. Sincerely, Jan Oliver
- Jan Oliver
Elkridge, MD
Tavon Flowers was very professional and thoroughly explained the repair ( new spring, rod, rollers) and required maintenance.
- Jerry J
Great service from beginning to end. Receptionist listened to me and I received an appointment the next morning. Tito called before he came and even sent a picture of himself. He was friendly and professional 20 years experience. I recommend this company highly. Thank you Tito and staff.
- Sandra Zakalik
We chose precision garage door company because we saw the add on TV and saw one of your trucks in the area. Tyrone was awesome did a thorough inspection. He gave us the option to choose what repairs were needed. Tyrone was very professional and knowledgable. Tyrone was maticulis with his inspection and Repairs. Would definitely recommend precision to family and friends.
- Sean Brinkley
Baltimore, MD
Tech showed up on time and called before arriving. Very professional and explained every step of my repair and installation.
- Latia Smith
Excellent work! Chris did an inspection, identified the problem and discussed short and long term solutions. He explained everything thoroughly, including bottom line costs, and was fun to talk with. He immediately scheduled Jamal to come right out to replace our garage door motor, replace rollers and pulleys and give our other garage door a tune-up. Jamal was professional, really nice and did an excellent job. At the end of the job, he walked me through what he had done, explained how to use the machinery and thoroughly went over the invoice, line by line. Would highly recommend the company and staff.
- Miriam H
We requested your service because you installed our original doors. The service we received was very good. The gentleman Tito was very friendly and seems very knowledgeable. Anyhow that’s what I have to say thank you bye
- JIm Hillen
Taneytown, MD
I was having a problem with my garage door lifting so I looked on the internet to see who had the best reviews. When I called the response was we will have someone out within the hour. This was not an emergency so we agreed for the next morning. Tito Cruz our technician called before he arrived letting us know who was to show up. He showed us the problem and had the door fixed that morning. Tito was very knowledgeable and explained everything that was wrong. Very pleased and would recommend Tito and Precision to anyone. Thank you
- Roxanne Fraiser
Service Provided:
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Technicians: Tito C
Severn, MD
service technicians craig t & jesse was great n professional did a great job
- Larry Isaac
Eldersburg, MD
They provided same day service. The technician was very courteous and knowledgeable and finished the job quickly and to my satisfaction. He even made some minor adjustments to get rid of a hitch in the door that had been there forever. Great service. Would recommend.
- James Burck
Taneytown, MD
Tito was very thorough in checking out what was needed to get our system working in good order. We called during the day, and everything was installed and A OK before the end of the day. Thank you Tito!
- Jim Cassara
Odenton, MD
Very professional. Bobby was amazing at communicating all the issues I had with my Garage Door. He explained everything and showed me the problems, he replaced the motor among other parts. I would highly recommend this company. Everything is perfect now thank you so much.!
- Debra Berkshire
Columbia, MD
Our problem turned out to be electrical, and Precision did not charge to diagnose. They were prompt, friendly, and more than fair!
- Destin Bales
Randallstown, MD
Precision was the best garage repair choice I’ve made in 25yrs . I’m a new satisfied customer
- Mary Jones
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Elkridge, MD
Aug 15, 2025 On 14 Aug 2025 Precision Garage Door charged me $100 for a door inspection and recommended replacing 10 Precision Green Roller 5"($300.00) and 2 L-shaped Triple touch 13/8" CP-138 ($288.00). I paid these inflated prices and the job took about 20 minutes. After completing the service I left my home only to be called by Tyrone (technician)30 minutes later that I needed to return to my home because he forgot to adjust the railings. My total bill was $723.28, and 1 day later my garage door won't open or close due to poor craftsmanship. I called the company and they are sending someone to my house on 15 Aug 2025 to try to fix what they broke. There was no expertise, trust, or convenience as advertised. Still waiting for repairs!
- Phillip Watters
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Mount Airy, MD
Great experience with your company. Our tech, Tyler showed up on time and did an outstanding job. He explained everything in detail. Terrific in every way. The new garage door openers and all related parts are excellent and we are so pleased. Glad we called Precision and would highly recommend to friends and family.
- Carolyn Lindgren
Pikesville, MD
Bob the technician that did the tuneup on our garage door was very courteous and professional. Tuneup is not listed in service performed
- Edward Swift
Tyler from Precision Garage Door arrived on time and got right to work diagnosing why my garage door wasn’t working properly. He was efficient, communicated all his findings, and provided recommendations to resolve the garage door issue. He was very friendly, articulate, and provided excellent customer service. I would highly recommend Precision Garage Door to anyone including my family and friends. J Vogt Glenwood, MD
- Julie Vogt